IBook quit working. I removed it and cannot relode it to my Ipad. What do I do to reload the program and get it to download my purchases?

iBook quit working. I removed it and cannot relode it to my Ipad. What do I do to reload the program and get it to download my purchases?

It is possible that there is a problem with the files sessionstore.js and sessionstore.bak in the Firefox Profile Folder.
Delete the sessionstore.js [2] file and possible sessionstore-##.js [3] files with a number and sessionstore.bak in the Firefox Profile Folder.
*Help > Troubleshooting Information > Profile Directory: Open Containing Folder
*http://kb.mozillazine.org/Profile_folder_-_Firefox
Deleting sessionstore.js will cause App Tabs and Tab Groups and open and closed (undo) tabs to get lost, so you will have to create them again (make a note or bookmark them).
See also:
*[1] http://kb.mozillazine.org/Session_Restore
*[2] http://kb.mozillazine.org/sessionstore.js
*[3] http://kb.mozillazine.org/Multiple_profile_files_created

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I downloaded 3.6.6 and now Firefox will not proceed to page 2 of searches, or allow subsequent searches without reloading the program; you get one shot and that's it.

I upgraded to 3.6.6. After that when I do a search, the results come up, but when I try to go to the second page of the results, it says "done" in the status bar and goes nowhere; also, I cannot refine the search by putting in subsequent search terms in the search bar, as that results in the same "done" message at the bottom. The "workaround" is to quit and start all over again with a new try, in which I get one shot on that one. Very frustrating.
== This happened ==
Every time Firefox opened
== After I downloaded 3.6.6

See
https://support.mozilla.com/en-US/forum/1/716464

My quick menu worked for a week than quit working. i reinstalled everything and same thing, it work

my quick menu worked for a week than quit working. i reinstalled everything and same thing, it work ed for a few days than quit working. it says it is not a compatable program. i have win8. now it wont even work when i reinstall.

Hi Johnyd69!
So that the Community can help you better, we will need to know what model equipment you are working with.
Any other details you'd like to give will only help the Community better understand your issue!
If this is an urgent support need, please CLICK HERE to reach our friendly Technical Support Team by phone or email.
Thanks and have a great day!

I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?

I have been using Elements 12 without a problem for 9 months. Now when I try to open the program, I get an error message "Adobe Photoshop Elements 12 quit unexpectedly" and it will not open at all. What can I do to open the program?

Thank you for responding. Nothing actually worked! After reading the posts online, I called Apple. They indicated they have seen problems with some software after their upgrades. The technician was able to fix the problem on my computer remotely, but I have no clue what he did! But, it was definitely related to their recent upgrade to my computer.

My macbook is loaded with microsoft work and every time I try and open the program I get an error reading and it will not open. Powerpoint and the other applications still respond!

my macbook is loaded with microsoft word for macs and every time I try and open the program I get an error reading and it will not open. This is what it says:
The application Microsof Word quit eunexpectedly. Powerpoint and the other applications still respond!

The joys of Microsoft!
Maybe the preferences file is corrupted. You should be able to find the Word preferences file in the folder:
your user name/Library/Preferences
Its name is com.microsoft.Word.plist
I suggest you drag this another folder and try Word again.
If that doesn't work then you might find clearing the cache files will fix the problem. You can do this manually but I never bother. Instead I use a program like Snow Leopard Cache Cleaner (shareware) or Onyx (free). These programs do lots of other maintenance jobs so it's worth having at least one of them.
Bob

I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?

I downloaded Photoshop CC 2014 last week and every time I open the program, I get an error message that reads "Adobe Photoshop CC 2014 has stopped working" and it forces me to close the program. How to I resolve this?

Hi Noel,
I'm wondering whether your comment addressed to Lmono was intended for me Tmono.
You ask: "So why didn't you provide the same?"
It just didn't occur to me to do so.
My intent was to report that there was at least one other user encountering a similar problem. It occurred to me that Adobe might be interested in determining the scale of a problem which causes one of their best known products to fail to run quite so completely after a clean install
I also see that I misreported the OS I'm running - its Windows 8.
If there is further information I can provide which might be helpful in determining a solution, if someone could be specific about what would be helpful, then I will try to respond appropriately.
Perhaps the following from the event log:
Faulting application name: Photoshop.exe, version: 15.1.0.148, time stamp: 0x53d97a8f
Faulting module name: igdfcl64.dll, version: 8.1.0.2875, time stamp: 0x507eff6d
Exception code: 0xc0000005
Fault offset: 0x0000000000809283
Faulting process id: 0x1f48
Faulting application start time: 0x01cfca332430f3a7
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC 2014\Photoshop.exe
Faulting module path: C:\windows\SYSTEM32\igdfcl64.dll
Report Id: 659ea6c9-3626-11e4-bea1-9c2a70825e62
Faulting package full name:
Faulting package-relative application ID:
The X230 has Intel HD 4000 graphics support built in to the processor. Windows was pretty stubborn about refusing driver updates, but I just managed to get drivers from the Intel site to install and Photoshop is now running, so hopefully I need not try your patience any further.
In case anyone else has a similar problem and stumbles on this the way to install the driver that worked was to:
- download the zip version of the generic driver from Intel
- use the 'have disk' option in the windows dialog to install the driver - other paths in the UI did not work with windows refusing to install the driver.

I purchased a refurbished iBook G4-Version 10.4.11 and everytime that I try to purchase anything on iTunes or change something in my account, I click "done" and it says that I have timed out. What could be causing this?

I purchased a refurbished iBook G4-Version 10.4.11 and everytime that I try to purchase anything on iTunes or change something in my account, I click "done" and it says that I have timed out, when I'm on there for less than a minute. Hence, none of my purchases have gone through.What could be causing this?

You need to use a newer Mac OS X version. A G4 can be upgraded to 10.5.8(if desired, buy a retail DVD from a source such as Amazon or eBay), but you'll likely find it more cost-effective to buy a secondhand Intel Mac.
(124606)

HT202879 I can't download program Pages ver 5.1 . It stops to download and tell me to download via purchase(still not working)

I can't download program Pages ver 5.1 . It stops to download and tell me to download via purchase(still not working)

Depending where you are, there can be slow downs on the servers.
You just have to keep trying. I tried 3 times to get the Mavericks upfrade and eventually had to go to the Apple Store.
Where they gave me a copy of the previous version!
"Eventually it works" - the new Apple slogan.
Peter

When I open FaceTime my screen also shows contacts list how do I remove this and get full FaceTime screen to return?

When I open FaceTime my screen also shows contacts list how do I remove this and get full FaceTime screen to return?

When I open FaceTime my screen also shows contacts list how do I remove this and get full FaceTime screen to return?

I want to remove my credit card from my daughter's itunes account but i can't delete the information without getting a notification that i must have the fields filled out

I want to remove my credit card from my daughter's itunes account but i can't delete the information without getting a notification that i must have the fields filled out. When she first got the ipod touch, we did not need to supply credit card information for her to set up her account. Only now that I entered it for one purchase, I can't remove it. Now my daughter has purchased over $300 in downloads the last two weeks.

You definitely can.
To remove your payment information open iTunes and go into your account. An easy way to access your account is from quick links on the store home page. After you login there will be a payment type listed with an edit button next to it. Click edit then select none under card type (next to visa, mastercard, etc).
Afterwards at the bottom of the page select done, then your card will no longer be on file. It will prompt you for a card next time you try to download something that isn't free.

I own an iMac 2011. I am unable to reinstall and launch premiere pro cc. We I attempt to run the program I get a error message saying that the adobe application manager is missing or need to be updated. I reinstalled the manager but I am still unable to l

I own an iMac 2011. I am unable to reinstall and launch premiere pro cc. We I attempt to run the program I get a error message saying that the adobe application manager is missing or need to be updated. I reinstalled the manager but I am still unable to launch any of my programs from adobe. I tried to do a trail with a program and I am still getting the same message.

Davinci thank you for the update.
Please utilize any available uninstallers that are located in the Applications/Utilities/Adobe Installers folder. Once all of the available uninstallers have been run you will then want to rerun the CC Cleaner Tool. You can find directions on the use of the CC Cleaner Tool and a download link at Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6 - http://helpx.adobe.com/creative-suite/kb/cs5-cleaner-tool-installation-problems.html. After the CC Cleaner Tool is run then please reinstall the Creative Cloud Desktop application from Creative Cloud Help | Creative Cloud for desktop.
The CC Cleaner Tool is designed to be used after running the uninstallers. Without running the uninstallers first then a complete removal may not be possible.

Since july 2 I have Acrobat Pro (the paid version). But every time I start the program I get the screen with: this is a trial version. You have X days left, etc. I find that quite annoying.

Since july 2 I have Acrobat Pro (the paid version). But every time I start the program I get the screen with: this is a trial version. You have X days left, etc. I find that quite annoying.

This is not just annoying, it is wrong, because at the end of the trial it will stop completely. You must resolve it before then.
So, did you do anything to license the trial version? It needs to be told that you have purchased, or it will stop working at the end of the trial.

When I am quit an app or Internet etc it leaves a faint view of what I was previously doing in the background of both my home screen or any app. Does anyone know how to fix this?

When I am quit an app or Internet etc it leaves a faint view of what I was previously doing in the background of both my home screen or any app. Does anyone know how to fix this?

don't worry, it's normal and it will fade away by itself. If not, take it to your apple store

It says "this device is already associated with another apple ID" and it will not download previous purchases.

It says "this device is already associated with another apple ID" and it will not download previous purchases. This is a new iPad 4 as my last iPad 4 was stolen. How can I fix this issue, can I fix this issue?

Go to Settings > General > Reset > Reset and Erase all Content
This returns the iPad to its original state then setup the iPad as new.

Ive had my iPod classic for some time now, and up to now have been using my laptop to sync songs from iTunes. Unfortunatley, the laptop has died and I'm thinking of buying a iPad.....but how do i now get any songs downloaded from iTunes to my iPod?

I've had my iPod classic for some time now, and up to now have been connecting it to my laptop to sync any downloaded tunes from iTunes. Unfortunately, the laptop has died and I'm thinking of buying a iPad.....but how do I now get any songs downloaded from iTunes to my iPod?

If an iPod is set to update automatically it will be associated with a particular library. If you connect that iPod to a different computer or a different library on the same computer you get the the message you are referring to. "The iPod "iPod Name"is linked to another another iTunes music library. Do you want to change the link to this iTunes music library and replace all existing songs and playlists on this iPod with those from this library". To use an iPod on multiple computers you change the update method to "manually manage songs and playlists". You can also use multiple iPods on a single computer so you will be able to connect both of your iPods to your existing iTunes. Connect the new iPod and follow the on screen instructions, iTunes will open and update your iPod.
For info:
The iPod offers three ways to transfer music from your computer. You can select one of the following update modes from the iPod Preferences menu in iTunes (Edit=>Preferences=>'iPod' tab):
1) Automatically update all songs and playlists. This is the default mode, in which your entire music library, including playlists, is automatically synced to your iPod. If the music library on your computer exceeds the iPod storage capacity, you are prompted to select a different update method.
2) Automatically update selected playlists only. With this option, iTunes automatically copies the playlists you have selected to the iPod when you connect it to the computer.
3) Manually manage songs and playlists. You can also choose to transfer music to the iPod manually. This allows you to drag and drop individual songs and playlists from iTunes to the iPod.

IBook quit working. I removed it and cannot relode it to my Ipad. What do I do to reload the program and get it to download my purchases?

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