IBook-to-Macbook Audio chat problem

My girlfriends iBook crashes (disconnects from iChat) when We attempt to Audio chat. We've determined that it is her Router because We were able to Audio chat when she logged in at Her job. What is the procedure to determine what would cause this to happen? If Ralph Johns is out there, You helped Me figure this out 2 years ago with My old Girlfriend Mac-to-PC.
Stealth Macbook, 20in. 1.25 gHz iMac G4 Mac OS X (10.4.7) iSight

Hi
Ah the speedtouch, it needs the SIP to be unbound from port 5060.
See Ralph's reply here http://discussions.apple.com/thread.jspa?messageID=1765896&#1765896
Tony

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Common Video/Audio Chat problem Error -8

I have the very common problem of being unable to video/audio chat and it ending with error and 8 and iChat telling both parties that they were the one who was unable to respond. I opened all of the ports that was suggested for Ichat to work on my macbook. I reset my modem to facotry settings, and it only contains a 64-bit WEP password, nothing is changed. It is a Netgear WGR614v6. The log from the chat reads as follows. (As a note I was able to connect with a friend who lives 20 or so miles away earlier today, but am unable to connect to other people [only tried one other person, possibly he is the one with the problem?])
Date/Time: 2007-07-26 20:21:40.845 -0400
OS Version: 10.4.10 (Build 8R2232)
Report Version: 4
iChat Connection Log:
AVChat started with ID 1945926652.
pitchblack020810: State change from AVChatNoState to AVChatStateWaiting.
0x16621ff0: State change from AVChatNoState to AVChatStateInvited.
0x16621ff0: State change from AVChatStateInvited to AVChatStateConnecting.
pitchblack020810: State change from AVChatStateWaiting to AVChatStateConnecting.
pitchblack020810: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
0x16621ff0: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
Binary Images Description for "iChat":
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Hi Phorenzic,
By default most Netgears should do UPnP
However they do have a Setting in the WAN page for either DOS or SPI and this is set to Block connections that the device thinks is "Too Much Data too Quickly"
The Check box disables this.
Check the checkbox.
Save Settings.
Any further issues may be solved by lowering the MTU rate to 1492.
7:33 PM Friday; July 27, 2007

MacBook FB Chat problems

Ever since the Beginnign of December 2011, I am having Chat problems with FB..
People tha I know are online, apear offline.. As I do for them.. But they are online of others, and they aren't blocking me nor am I blocking them...
Anyone have an idea.. On a PC I don't have these problems... JUST this Macbook Pro

Try resetting your SMC.

Macbook Audio In Problems

Hi,
On my early '08 Macbook I was using Garageband and thought it would be a good idea to plug the output from my guitar amp into the audio in. Turns out this was not at all a good idea as it now doesn't work at all. I believe it's a hardware issue as using the audio utility it detects nothing when feeding in audio and I've tried hard wiping the computer and starting over. The audio out is fine and works as usual.
Does anyone know how much of an issue this is to fix? Will I just be able to replace the audio or will the entire motherboard need replacing?
Thanks, Ed

I have the same problem, I'm running it on a macbook air with and i7 and 8 gigs of ram and I get cpu load readings of >100%. It's slightly ridiculous, I may downgrade till a fix comes or I figure out the problem. On a side note I have tried the 64bit version and it runs flawlessly I'm just unable to use many vsts so its not practical to use.

Audio Chat Problem

I was trying to voice chat with a friend and received the "Insufficient bandwidth" I have Tiger 10.4.3 with iChat 3.1. She has Panther 10.3.9 and what ever version of iChat that came with it. Would this problem occur because of the differences in versions of software? I don't think she has changed the quicktime streaming preference, could that be only problem? Any help is great, thanks.

Hi David,
There different versions are not the problem.
Quicktime maybe, almost certainly needs doing.
The error also comes up if the ports are not set properly in any modem or router. (adn how the LAN is set up if you have two devices)
12:21 PM Wednesday; March 29, 2006

Macbook Audio Echo problem

My MB has suddenly started emitting an echo sound on all audio. i noticed it first whilst using logic and thought i must've had a delay plugin instantiated, which i did not. i then tested on itunes, quicktime player and all other audio generating programs... the echo is on everything. it's not a massive echo, but it is clearly noticeable when i have instruments or drums soloed in Logic or am auditioning sounds in finder. Obviously i cannot continue to produce music on the system whilst this problem remains.
I have bootcamp on the MB also and the problem does not exist when running audio programs in windows.
Any ideas??
aj ok

I'm also interested in the solution to this - I have a similar problem. My audio isn't playign in stereo anymore, but it seems to be a software problem because everything is fine in Windows. I created a test audio file with sound in the left channel only, and it plays out both (although the right channel has significant echo; I'd almost describe it as sounding like a stereo with speakers hooked up out of phase).
Interestingly, I reinstalled the OS a week ago, and the problem was fixed (for a while). Sometime after that, when I was installing software and whatnot, it went back to this weird mono with echo. So, last night I did an archive and install of the OS, and it was fine again - until I ran software update (installing 10.5.7 and the other current fixes). This morning when I rebooted to finish the updates, it's back the way it was. I haven't made any other changes.
I'm wondering if we have the same problem? I'm wondering what software you have installed - to be honest, the only things that I can think of that would mess with audio are iTunes, VLC, Toast, Skype, and maybe Adium? Beyond that, I don't have any particularly exotic installs. How about you? Match anything on my list? Maybe we can narrow this down.
Anyone have any ideas?

Hello Sorry for the inconvenience, but I have a problem in Java I can not open files, audio chat, which type of jnlp after the last update of the Java 2012-004 Please help me in solving this problem.

Hello Sorry for the inconvenience, but I have a problem in Java I can not open files, audio chat, which type of jnlp after the last update of the Java 2012-004
Please help me in solving this problem.

Make sure Java is enable in your browser's security settings.
Open Java Preferences (in Utilities folder)
Make sure Web-start applications are enabled.
Drag Java 32-bit to the top of the list.
jnlp isn't an audio file format. It's just a java web-start program (Java Network Launching Protocol).

Video & Audio Chat, as well as Screen Sharing Problems.

I have tried many things, and simply cannot figure this out. It's really beginning to frustrate me. My video chat, audio chat, and screen sharing will not work. Any time I attempt to do either of these with anyone, it says they did not respond or connect. I know they are able to video chat, etc. with others, so the problem is on my end. It is probably a simple fix, but I'm just not quite sure where to begin in order to correct the problem.

Hi
Re 1) OK
Re 2) You do not have to set the Ports in Leopard. Either Allow All or Allow Specifics and add iChat too the List.
Re 3) Ok
Re 4a - c)
We need to know which Netgear. Smart Wizard is what the Start Up page says.
In most Netgears you do not have to set ports per se as the devices is normally doing UPnP by default which allows the apps to open ports when they need them.
Typing 192.168.0.1 into a web browser and hitting enter bring s up a pop up asking for User ID and Password.
The defaults for these are normally admin and password respectively.
You should now see the set up pages starting with the Status page.
If you device has it then UPnP should be lower down the menu on the left.
Check it is Enabled.
Next go to the WAN set up page.
In here Disable the Port Scan and DOS/SPI feature (it will say one or the other)
Also set it to Allow Internet Pings.
Save Settings
Re 4d) This means the Netgear is doing DHCP and if it is doing UPnP you need not worry an further about this.
Re 5) OK (no Chax, iGlasses, iChatUSBcam/iUSBCam)
Should be Ok after the changes to the Netgear.
8:24 PM Thursday; July 17, 2008

Audio chat between G3 and macbook

Hi,
trying to get my sisters Imac G3 500 panther to audio chat with the current whitebook. My sister can audio chat between the two using the same router, but cannot connect when the whitebook is being used away from the house. The whitebook can successfully video and audio chat to other computers. is this a setting issue with the imac? The whitebook is a mac.com account while the imac is AIM.
Thanks,
Phil.

Hi,
Ok.
Can you confirm that they are at the same location ?
I am sure I understand that they are using the same device to get on to the Internet (the BT Home Hub)
Umm.
Remote IP Invalid (error 4 to those users above 10.4.7 who can view the Logs) is an issue normally only seen at the end that is away from a Leopard user.
It normally points to an Issue at the Leopard end where their iChat (Yours in this case) has a LAN set up where iChat can "see" the internet twice.
Caused by two DHCP servers on the same LAN. Connecting by Ethernet and WiFi to the same router, Same with a neighbour's wifi whilst Ethernet to your own, having Parallels installed and running Sharing the Macs IP and allied to that having Internet Sharing On in System Preferences > Sharing in Leopard.
The BT HOME HUB has been an issue for iChat 2 and iChat 3 users in the past.
Things improved when BT updated the firmware to 6.2.2.6 (AS seen in these Pics for the BT HOME HUB original)
The issue was that they offer a VoIP service (Phones over the Internet) and this uses the same port that ichat uses to send the SIP invite after you send the Visible one.
BT HOME HUB Instructions for Access and Pics
This site is base on doing Port Forwarding.
She does not need or in fact Want to do this but the site does tell her how to access the set up pages.
Two things.
One from the pics you can see this device can do UPnP
She/they should check this is active. Most likely it is if the MacBook can answer or contact you. (Port Forwarding (or Triggering) or DMZ should not be Enabled.
In the first real BT Pic you will see it list BT Broadband Talk and BT FON
One, if not both, are likely to be something to do with using a phone over the internet. (The FON thing might be a hotspot Wifi thing)
The Setting is most likely controlled in the Advanced > Telephony options (tabs and subtabs)
She will need to check what if any port this says the BT HOME HUB uses.
The Previous version was in fact made by Thomson-Alcatel and these also had a specific issue that other Thomson-Alcatels have/had until it got to the BT own firmware I mentioned.
I am not sure who makes this one and the pics give no clues
Basically the device forces any SIP data to port 5060
This is the port she should look for in the telephony settings and see if anything implies this is what is restricting things.
Hopefully Defcom will also post as he tends to know a bit more about the latest on these.
I hope this helps so far.
10:32 PM Friday; May 15, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Hi all. I want to make audio chat with my brother. I use iChat on my MBP. He uses Gtalk on his windows PC. The problem is that the audio icon is gray. Is there anyway? Can iChat make voice chat with Gtalk on windows?

Hi all. I want to make audio chat with my brother. I use iChat on my MBP. He uses Gtalk on his windows PC. The problem is that the audio icon is gray so I cannot start audio chat. Is there anyway? Can iChat make voice chat with Gtalk on windows or not? I am confused.

HI,
You need to satisfy several things along the way
Account type
You need to have a Jabber or Google mail Account your self.
If you have a Google Mail Account then it needs the "Talk" option Enabled in your Google account Settings ( A Facebook with "Chat" enabled is also a valid Jabber ID to use in iChat).
Connection Method
This is about which apps can connect to which apps for Video ro Audio to work.
iChat Video when using a Jabber account is iChat to iChat Only.
iChat connects using a process called SIP (Session Initiation Protocol)
Jabber based Apps if they have an A/V module connect using protocol called Jingle.
Needless to say Google do their own version of this that is written in to the web Browser Plugin that allows Video Chats (there are PC and Mac versions), and in the PC app called GoogleTalk.
However it is also not that compatible with other Jabber apps.
See Jingle here
This claims, now, that Google had a hand in writing the Protocol.
Also in the "Clients Supporting Jingle" list many more version of Google products are mentioned with extended info. (it suggests that someone at Google has been editing the page).
Can iChat make voice chat with Gtalk on windows or not?
The specific answer to this to be clear is NO.
We are talking about different Apps (or web Browser Plugins) using different Internet Protocols that are not compatible.
The simplest thing is to get the Web Browser Plugin (However there can be issues with the Flash Plugin)
At one time Google used Flash to do Video Chats and it would seem their Plugin is very close to this part of Flash.
See the Known Issues and the "Google Talk Plugin Disables iSight On Mac" item.
Options
Use a Web Browser yourself with the Plugin.
Use a Flash Base Site such as MeBeam (Flash has to be enabled in your Browser and the instructions are simple on the page)
Try to find a Jingle capable Mac Jabber Client (app) ( I have not found one).
9:42 PM Monday; July 23, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Problems Setting Up Audio Chat between Panther and Tiger Powerbooks

Hi,
My pal Colin just bought a 1.67ghz Powerbook running Tiger 4.3 (I think). I'm on 1.33 ghz PB running 10.3.9. I've managed to have an audio chat once (with Ralph! ) but I don't use ichat much as most friends don't use macs. But Colin and I want to use audio chat - in common with an earlier attempt with a different friend, it isn't working. Colin's name appears in my buddy list with the green/white phone - OK. My name appears in his buddy list with a phone - OK. When we invite each other to audio chat, we get connections timing out - looks like the UDP SIP invite to (IP address):5060 isn't getting through on Colin's machine. His ichat bonjour is enabled but only mentions the two Bonjour ports, not 5060. We configured two ports to handle 5060 and 5190. Still didn't work. Do you need to restart after configuring ports in order to benefit from opening them? Or is there some other problem? Anybody got any ideas?
Thanks in advance.
Mark
1.33 15" Powerbook Mac OS X (10.3.9)

Hi Mark,
Iin his Mac Firewall if On he needs:
TCP 5190
UDP 5060, 5190, 5678, 16384-16403
See here for these ports and the Jabber ones an d Bonjour ones as well.
IF he has a modem that is in default set up he may have to open the ports there as well.
http://www.ralphjohnsuk.dsl.pipex.com/page3.html for methods and other info.
Apple Doc on Subject http://docs.info.apple.com/article.html?artnum=93208
NOTE: note 1 is wrong. It should read
1. All iChat AV traffic is UDP except for ports 5190 and 5298, which need to be open for both TCP and UDP; and 5220, 5222, which need to be open for TCP only.
Ralph

IChat won't recognize my MacBook's internal mic and allow me to audio chat

I have a MacBook which has built-in iSight and a built-in microphone. My iChat won't let me audio chat with my friends who are using AIM or Google Talk however the internal microphone is working. It works on Skype. It won't work on iChat at all however. It does not let me start audio chats or accept them. How can I get it to do that?
Thanks!

Hi kathleenmary:
Audio only chats only work Mac to Mac or Mac to PC's using Trillian.
Sorry!

Problem with video/audio chat

i installed a logictech pro 9000 webcam to my mini last night, and it was recognized by the computer and seemed to be working, (i was clearly visible on the monitor). however when a friend attempted to accept my invitations to video and audio chats, we both saw an error message that said he "dropped the connection" (or something like that). the same thing happened when i attempted to accept his invites. we tried a few times with no success and the same error message. text chatting was working fine, and we both use AIM.
i have the mini hardwired to a cable modem, and we do have a wireless router running for laptops.
any ideas out there?

Hi,
It might help if we knew what sort of Accounts/Screen Names were involved ?
What have you checked ?
Mac Firewall ?
Router ?
Logging on to your Mac with another Mac User ?
Does the Mac User Account you normally use have Parental Controls turned On ?
8:12 PM Thursday; August 18, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

No audio with video chat, but can audio chat!

When I video chat, I don't get or receive audio. Neither does the person I'm "chatting" with. I can audio chat with that person... no problem. But the combination video and audio is a bust. And here's the kicker: it's only when I'm chatting with a particular person. With others, the audio and video combo works perfectly. And to top it all off, this person can audio/video chat with others just fine too! Any hints? My OS X and router firewall are both inactive.
My computer:
QT streaming: 1 Mbps cable
OS X firewall: off
Modem: D-Link cable modem (DCM-201)
Router: Belkin 802.11 wireless router (Model # F5D6231-4)
- firewall is off
- not in bridge mode
No iChat add-ons
Connection speed: 4175 Kbps down, 302.3 Kbps up
Will work on getting the other person's info... I know they're on a MacBook Pro as well. Seems more like a bad preference file or something to me as this person is the only one I have trouble with and vice versa. Thanks for any help!

Hi MizzouHusker,
Thanks for starting a new thread.
Is the Modem in Bridge mode ?
Or is it doing DHCP ?
What ports are opened in either device ?
Do either have UPnP ?
With those speeds you can set Quicktime to 1.5meg
It will need you to restart iChat to see the new speed.
If devices use NAT you can have problems if the devices at either end do not like the NAT method used (there are about 6)
UPnP will get around this.
4:26 PM Thursday; July 13, 2006

Getting "refused connection" message; can't video or audio chat

I have searched and read posts on this forum but I am somewhat at a loss, perhaps due to my lack of sophistication on these issues. Here are the facts:
My son is living in Belgium this summer, and we had hoped to iChat with him using audio and video. He has a 15" PowerBook G4 running 10.4.6 and iChat 3.14, and an external iSight.
This computer, behind an AirPort Express Base Station, worked well all year for video iChatting at college (USA).
He now has the same computer (firewall off), the same AirPort Express Base Station in his Belgian apartment. The apartment is connected via a Prestige 841 DSL modem (I believe this is a Zyxel unit).
We get the "the user refused the connection" message when audio or video chat is attempted. We are able to chat text-only. Also, Skype works (wasn't installed until after these problems were noted).
At my end I have a MacBook Pro running 10.4.6, built-in iSight camera, iChat 3.1.4, behind an AirPort Extreme. I am able to video and audio chat with other people behind this configuration.
Also my son can't audio or video chat with iChat with other users, so clearly the problem is at his end.
I had him change the port that iChat works on from 5190 to 443 but that didn't help. QuickTime streaming speed has been adjusted on both his computer and mine.
It appears that the prestige 841 is not actually a router but just a dsl modem, so I don't think there is any port issue with that unit. The airport express isn't doing any port forwarding, to my knowledge, at his end, but I admit to being a bit confused.
I tried looking at the Ralph Johns' ichat pages but I couldn't figure much out from them, especially since I in am the USA and my son's machines are in Belgium. Hopefully I have provided enough information to get a step-by-step solution from the local genuises here - please?
Thanks for any help.

Hi Andrew,
I can not see the 841 listed on this site.
http://portforward.com/routers.htm
This may be that it does not Route or it could mean it is recently new and not on the list yet.
However we can find out by doing a few things.
If you go to System Preference > Network.
There are two drop downs near the top.
Choose the Airport option in the second drop down.
Now click the TCP/IP tab
It should then look like the Pic Molly and I have been swopping in this thread http://discussions.apple.com/thread.jspa?messageID=2531947#2531947
(your IP as 10.0.1.xxx and the "router" being 10.0.1.1 fro the Airport)
An Airport device does not do Port Forwarding as such.
in it's default mode is does NAT everything. This means it does point all data to a specific IP from one side (modem or ISP if modem is in Bridge) to the other (LAN = Computers).
This can mean problems if the modem does route and is DOING DHCP.
IF he takes the Airport out of the connection set up and connects direct to the modem does it work ?
Get him to repeat the above in System Preferences > Network.
This time he will have to select Built-in Ethernet from the drop down.
We will need to know the IP that now shows up. Refere to the thread I linked you to and the posts to Molly about how to tel if the modem is in Bridge from the IP numbers he gets.
There are test accounts and real live testers listed in the 3 tables on this page
http://www.ralphjohnsuk.dsl.pipex.com/ContactTesters.html
Which ones can you get to and can your son when connected direct to the modem ?
IF the Modem is routing then it will be simply a question of turning DHCP Off in the Airport and making it a Wireless Access point.
Go to Applications/Utilities
Open Airport Admin Utility.
Log on to the Airport in the first window.
Then go to the Network tab in the main window.
Deselect Distributing Addresses (This is the Airport's DHCP)
If you repeat the System Preferences > Network > > TCP/IP tab thing you should now see the same or at least similar IPs as when connected directly to the modem
Keep the Quicktime setting to match the download speed.
As it is a Zyxel keep the port at 443.
Also get him to Check if his MAc Firewall is On
( System Prefereces > Sharing > Firewall tab)
Also check the Advanced Button here and theat it is Not set set to "BLock ALl UDP Traffic"
1:47 PM Wednesday; June 14, 2006

IBook-to-Macbook Audio chat problem

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