IBook will not download, iBook will not download

The iBook app says installing but nothing is happening cannot stop it or get it to download.  Help

I had this problem last week.  I signed out of my Apple ID, signed back in and the iBook then downloaded successfully.

Similar Messages

  • I have just been sent an email to say that my apple id has been used to download ibooks.  I have now changed my passport but want to know if I will be charged as I did not download this ?

    I have been sent an email to say that my apple id has been used to download ibooks.  I have now changed my password as I have not downloaded ibooks.  I would like to know if I am going to be charged ?

    Was it a genuine email from Apple or a phishing attempt to try and get your account and payment details ? Whether you will be charged will depend if anything was downloaded on your account, and whether or not it was a free item - we are fellow users here on these forums, we won't know if anything has been bought on your account.
    The iBooks app is free app, but if you haven't already done so then check to see if anything shows on your account's purchase history : See your purchase history in the iTunes Store.
    If a purchase shows there and you didn't make it, and nobody else has access to your account or devices and made it, then try the 'report a problem' page to contact iTunes Support : http://reportaproblem.apple.com
    If the 'report a problem' link doesn't work then you can try contacting iTunes Support via this page : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

  • TS1702 ibooks will not download

    My ibooks will not download

    The original author isn't clear whether he means the ibooks app or a purchased iBook. I have purchased an iBook from the iBook store, and while I can download it to my mac, I can't download it to my ipad. You suggest syncing between the two, which sounds reasonable, but how do you do this? iBooks doesn't work like iTunes does.

  • IBook froze during download and will not open?

    Hi,
    I bought a book from iBooks and it never downloaded.
    The book is now frozen and will not open.
    I downloaded the iBook via wifi, that was on maximum strength.
    This has never happened before I bought over 40 iBooks.
    I have tried: -
    1. Deleting iBooks and reinstalling iBooks still frozen
    2. I have tried resetting (holding home button and sleep bottom)
    3. Signing out of iTunes account on my iPad and signing back in still frozen
    I am reluctant to restore my iPad as I have several books that I have downloaded from ebook stores that are now closed and therefore i cannot replace them.
    Any ideas, I would be grateful. x

    Hi Penn_01,
    Thanks for visiting Apple Support Communities.
    You may want to report an issue with this particular book. See this article for the steps:
    How to report an issue with your iTunes Store, App Store, Mac App Store, or iBookstore purchase
    http://support.apple.com/kb/HT1933
    All the best,
    Jeremy

  • I have bought and ipad first generation and i would like to put my ebooks on how can I do this please the Ibook app will not download on this ipad

    I have bought a apple ipad 1st generation and I would like to put my ebooks on how would I do this the ibook app will not download on this ipad many thanks for any help offered

    Try downloading the current version of the iBooks app on your computer's iTunes so that the app is in your purchase history. Then on your iPad go to the Purchased tab in the App Store app and see if you can download an older compatible version of it.
    If the ebooks aren't ibooks, then unless they are digital-rights-management free epubs then you probably won't be able to add them to your computer's iTunes library (File > Add To Library) and sync them to your iPad - in they do have DRM on them then does the store that you got them from have their own app in your computer's iTunes ? If they then you could try the above and see if they have an iOS 5 compatible version available.

  • My itouch will not finish downloading this iBook

    A couple days ago I was able to download iBooks, but when I started this one it wont get off the downloading screen and the bar wont even budge. I can't figure out why after google searching and trying different answers, and no, rebooting doesnt work. Any ideas?

    Ditto.  I bought a book.  It downloaded to my iPad.  It has been downloading on my iPhone for weeks.  Can't delete it, have reinstalled iBooks only to have book appear again and start downloading but never completes.
    If I move to my PDF screen and back to the books screen, the blue bar goes back to 0% and it just sits there.  When I try to go download it from the store again, it says it has been downloaded. 
    I tried to sync with iTunes and install book from iTunes, but it will not install teh book and continues to try to download the book and never finishes.
    Nothing has helped.  Restarted iPhone, deleted iBooks, tried to install from iTunes, tried to download a free book, book is still stuck on download and won't stop.  Major confusion on why this is such a problem, and not an uncommon one.

  • IBook will not download even though it says it has already downloaded

    Hi everyone,
    I'm having an issue with a couple of iBooks I have recently downloaded. The iTunes store says that these books have downloaded already, however I cannot open them on my iPhone because it says that they are still downloading. Because I downloaded these books about a day ago, they should have completely downloaded on my phone by now; yet, my phone says there has been no progress in downloading the items. I've tried everything, from restarting and restoring my phone, to deleting the file and then redownloading it but nothing is working. I am having this problem with a couple of iBooks, but not ones that I purchased previously. Anyone have any advice? I'd very much enjoy reading books that I bought...
    Kind regards,
    Song02
    P.S. I should mention that I have the latest software for iTunes, iBook, and the iPhone, so I don't believe the problem is due to old software.

    Hey Caseyb1tx,
    I'd take a look at the following two articles to see if they can resolve the issue you're experiencing:
    iTunes: Downloading iTunes for Windows using Internet Explorer
    http://support.apple.com/kb/TS3212
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/ht1926
    The File Download window will ask you to Run or Save the iTunes file you are downloading, try choosing each option to see if one works over the other - if you Save it, the iTunesSetup.exe file is saved onto your computer, so look where it is saving to and open the file from there to install iTunes.
    Have a good one,
    David

  • IBooks in Maverick will not open / download

    Since upgrading to Mavericks yesterday, I cannot access the majority of my iBooks on my Mac. I can see that the majorioty of my iBooks are showing in my iTunes library under iTunes/iBooks.
    All barring 5 books have a cloud symbol in the top right of the books. When I click on the book to read the download symbol appears & the progress bar across the bottom of the book moves across & looks like its downloaded. But the book does not open. In the top right hand corner of the iBooks app is a download arrow, if i click on that it shows downloads available i.e. the book I am trying to read, but the open button is greyed out & nothing happens if I click on it.
    If i go into the iBooks store and click on purchases it show sthat i have no purchased books to download, but when i click on the All tab it shows all my books, but when i try and click on one it opens up teh page & there is a read button. When i click on read, you can see it attempting to download and again In the top right hand corner of the iBooks app is a download arrow, if i click on that it shows downloads available i.e. the book i am trying to read, but the open button is greyed out & nothing happens if I click on it.
    I have tried transfering purchases from my iPhone & iPad (as all my books on on both) and this hasnt doene anything. Ive tried signing in & out & thats donew nothing. In fact 4 books are missing from my physical library & everytimne i try and download from iBooks it states download failed, tray again and check available downloads from iBooks store, but when i do this is says i have no books to download.
    Is there any way i can complete trash the iBooks library file, so that it will rebuild itself from the actual files on my Hard disc.  I have been able to do this with iTunes before.
    Basically the App is useless to me as i cannot ready 95% of my iBooks.

    I have a solution which works for me, but its a pain if you have a lot & lots of e-books.
    Make sure iBooks is closed & everything is backed up (a separate copy of your original iTunes books folder with all your books etc would also be useful. I titled mine 'e-book copy').
    Go to Spotlight in top right hand corner of your computer & type in iBooks, you should see a folder called iBooks, lick on it & it should open a new finder window.
    This it seems is your iBooks library @  ~Library/Containers/com.apple.BKAgentService/Data/Documents/ibooks
    I then deleted the iBooks folder completely.
    I open the iBooks App. I then search for iBooks again (in spotlight) & see that a new folder has been created as above in the library, I then look in that folder & there is a folder titled books, open it & it should be blank.
    In the iBooks App I can see that most of my books are there with the iCloud symbol just as before.
    1) - Click on iBookstore in top left of the App. Then click on purchased under the quick links section (making sure you are signed in).
    2) - It shows that I do not have any books in my library to download (which is wrong as all my books have the iCloud symbol).
    3) - I then clicked on ALL and you should see all of your purchased books.
    4) - I start at the top left & click on the 1st book, it opens the iBookstore page for that book & I then click on the read symbol. This then downloads the book & opens the book for me to read. I  then close the open book.
    5) - If I go back to the books folder in the library  i.e. ~Library/Containers/com.apple.BKAgentService/Data/Documents/ibooks/books I see that a folder has been created titled with a set of numbers& epub i.e. 123456789.epub (this is the folder for the book you have just read / opened / downloaded).
    6) - I open that & click on the file titled iTunesartwork & this shows the cover of the book I just read / downloaded. 7) - So now I know that iBooks has downloaded a new copy to my machine.
    Back in iBooks, click on the library button & you should see the book in your library without the iCloud symbol & you can open & read the book within teh iBooks App
    I had to do the above steps - 1 to 7 for each and every book in my library which took a long time.
    Eventually ALL books were downloaded as they should have been originally.  For PDF's I simply in iBooks went to Add to Library, found the PDF in my e-book copy folder and imported.
    This worked for me, not sure if it will work for everyone. But I now have all my books synced across all devices

  • HT201272 Will not download purchased book from iBooks???

    will not download purchased book from iBooks???

    I Just figured this out. I had downloaded a bunch of books on my iPhone and had the greyed-out issue on my iPad with sync collections enabled. Had tried all the same fixes as indicated in this thread and others without success. What worked was restarting my iPad (this may not be a necessary stage) and searching for the titles that were stuck In the iBooks store. As expected each showed an 'in progress' download button. I was finally able to tap this to stop the (non-existent) download, which hadn't been possible within 'My Books' or the 'Purchased' tab on the store. When I tapped the button briefly jumped to 'Read' then changed to the standard iCloud download button for a previous purchase. Tapping this successfully initiated the download, which then synced into the right collection in my library.
    Hope it works for you!

  • My book purchase will not download in ibooks on my ipad

    my book purchase will not download in ibooks on my ipad

    Did you buy them from the iBooks store?
    How are you trying to download them?

  • I have a apple ibook G4 and it will not let me download nothing what can i do about this

    My Ibook G4 will not let me download nothing

    Could you describe the applications, programs, items, or content it won't download?
    Given you state the iBook G4 with OS X 10.4.11 Tiger installed, is a dated and obsoleted system, the newest OS X version it could use would be from a retail Leopard OS X 10.5 DVD, then updated with a download file to 10.5.8 from Software Updates. With that (the highest version of OS X any PowerPC based G3/G4/G5 can run) a few more options are available, given support for that newer system (now also not actively upgraded) was from a more recent era and a few browsers, a later but not new Flash plugin, and a few items are still available.
    You can get a few later browsers that will work OK in OS X 10.4.11, one is TenFourFox, based on FireFox from Mozilla code; another is iCab, works free -- but asks you to buy license. Others for older PowerPC Macs seem to only support Leopard 10.5.8, such as SeaMonkeyPPC. The coding behind these is different so the people who volunteered to rebuild workable browsers have tried to ecomomize, yet still help us older system and hardware users be able to go online. These browser builds may have limits online, as the web has newer content and some items may not work in the older code. But they do OK. I use the above browsers, as the Safari browser is not supported and sees no later security updates. I have it too.
    If you are trying to get a later OS X system, you could only get & use Leopard 10.5(.8) in retail DVD, perhaps from Apple Sales Support for a fee, if available; as a replacement or upgrade. Or look online for retail and not computer-specific install discs; as those grey label discs from other computers won't work in a different series.
    You may be able to find a fair value in a previously owned older MacBook, some companies offer them repaired and running, with a limited guaranty of a sort. See OWC online for used computers, or a company such as wegenermedia, who repairs computers, has parts, and some inventory online. Or if you want a later model and are in the market, the Apple special deals page for refurbished models can be found from the online Store page, in the US.
    Hopefully you can find what you need.
    Good luck & happy computing!

  • HT1491 Ibooks will not download to my ipad?

    IBooks will not download to my ipad.  Do you think I should somehow change the settings?

    Are you accessing them from within your Nook account?

  • Have downloaded a book onto ibook on my MacPro but it will not sync to iPad?

    Have downloaded a book onto ibook on my MacPro but it will not sync to iPad?

    have you connected the iPad launched itunes
    navigated to the iPad and clicked the Books tab
    and checked the Sync Books checkbox?

  • I recently downloaded a book and it will not open due to being incorrectly formatted. Even though I downloaded this FROM iTunes!!!! What is going on, I have the latest OS and iBook version....??????????

    I recently downloaded a book "In a Pit with a Lion on a Snowy Day" and iBooks tells me its incorrectly formatted even though I downloaded this from iTunes and have the latest version of the iBooks app.  What is going on? I want a refund if this doesn't work.  My other books open fine.

    The Report a Problem link can also be found in iTunes/Store/View Account/Purchase History.
    Before asking for a refund, also try deleting the book and redownloading it.
    If you find that the iBookstore is does not meet your needs, you can try one of the others like Kindle, Nook, Kobo, Googlebooks, or Sony.
    To let Apple know your views on their apps or services, use
    http://www.apple.com/feedback

  • How can I get Firefox 3.0 to work as a browser on my iBook G4 with OS10.3.9 so I can work my Hotmail email account? The download loads OK but will not open to a browser page when I double click on it. Tom.

    Have been using Firefox 2.0 just fine for years. But now stupid Windows Live Hotmail has made it impossible for me to "use" my email, such as doing Bcs or Attaching something, or even typing new text in the message box. Hotmail tells me I have to update my Firefox browser. But updating to Firefox 3.0 due my OS system limits does not now allow me to open onto the internet even after a successful download of 3.0. Tom.

    Firefox 3 will not run on OS X 10.3.9, it requires at least 10.4
    Try one of these browsers to see if you can access Hotmail - [http://www.seamonkey-project.org/releases/seamonkey1.1.19/ SeaMonkey 1.1.19] or [http://caminobrowser.org/download/ Camino 1.6.11]

  • TS1702 iBooks will not download at this time

    It is trying to update, but will not download. It is not paused, and it cannot be deleted. It is shaded--lighter in color, and I can't open it from the home screen, but it will open a PDF from my email, etc. very frustrating. I am working on an iPad 1, which will not update to iOS 6, and the app says that it has updates for iOS 6, but there is no way to get it out of the "stuck" condition. Any suggestions?

    Hi skokie12,
    Welcome to the Support Communities!
    The article below may be able to help you with this.
    Click on the link to see more details and screenshots. 
    See page 31 of the Apple TV User Gide
    manuals.info.apple.com/en_US/apple_tv_3rd_gen_setup.pdf
    You can reset all of the settings on your Apple TV to factory values.
    Important: This requires you to reenter all of your network and account
    information.
    To reset all settings:
    Choose Settings > General > Reset > Reset All Settings.
    If you still have trouble, try resetting your equipment by disconnecting Apple TV, your TV, your wireless networking equipment or base station, and your router from the power outlet. Wait 30 seconds, and then reconnect everything.
    It also may be helpful to switch between a wired and wireless network:
    Apple TV: Switching between wired and wireless networks
    http://support.apple.com/kb/HT2822
    I hope this helps …
    - Judy

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