Ibook will not start

Hi I have a problem with my ibook. It wont start up no matter what I do. I reset the pmu and that did nothing. The battery isnt charging and when i take it out and plug it in it still wont turn on. SOMEBODY PLEASE HELP!

Hi Simps1ma,
Welcome to Apple Discussions
You may have a problem with your DC-in Board which effects the charger (Knowledge Base Document #302461 on Troubleshooting iBook, PowerBook G4 and MacBook Pro power adapters). You may want to try reseting the PMU (Knowledge Base Document #14449, which covers Resetting Powerbook and iBook Power Management Unit (PMU)).
Jon
Macbook 2.0 White (100Gb HD 2Gb RAM) Mac Mini 1.42Ghz, iPod (All), Airport (Graphite & Express), G4 1.33Ghz iBook, G4 iMac 1Ghz, G3 500Mhz, iBook iMac 233Mhz, eMate, Power Mac 5400 LC, PowerBook 540c, Macintosh 128K, Apple //e, Apple //, and some more... Mac OS X (10.4.5) Moto Razr, iLife '06, SmartDisk 160Gb, Apple BT Mouse, Sight..

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IBook will not start up!

My iBook will not start up all the way. It gets to the gray apple screen and just spins.(3hrs) I tried everything. It will not start up with 10.3 CD or OS9. It will start up with nortons CD but you cant see the Hard Drive. Hardware test CD starts and every thing checks out fine. What to do. I hope its not its final day.

Paul,
Do you have OS X 10.3 installed on it?
Try booting into Safe Mode. This will take quite awhile longer than a normal startup because it does a file check and repair of the hard disk.
If this works you will see your normal desktop. Once completely started up in Safe Mode, try to restart normally, and go to Applications > Utilities > Disk Utility. Click on the top hard drive icon in the left sidebar and note the S.M.A.R.T. status at the bottom right of the pane. What does it say?
Select the named boot volume in the left sidebar, and repair permissions on it.
See if you are able to do a little hard drive maintenance to helps things out.
If it won't start up in Safe Mode, you can try Single User Mode and fsck, but if Safe Mode won't do it for you, fsck may not, either.
Keep Norton far, far away from any hard drive with OS X installed on it. DiskDoctor is known as DiskDoctor Kevorkian around here. It finds non-existent "errors" and sets about "correcting," them, killing your hard drive in the process.
If none of Apple's own disk repair procedures work (Safe Mode, Disk Utility from the Install disc, or fsck), it may be wise to invest in DiskWarrior. It can often find your hard drive and repair it when Apple's own utilities cannot. DiskWarrior has saved my hard drive more than once.
Good luck.

IBook will not start up past gray screen w/ apple logo

iBook will not start up past gray screen w/ apple logo. So I have zeroed out the hard drive and reinstalled tiger. No change except if I start up holding shift it will boot and welcome comes up then black screen that says you must restart by holding down power key.
Zeroed out the HD again with same results. Also I have a iBook G3 with the same symptoms.

What you are experiencing is a kernel panic.
Try starting up from the Mac OS X Install Disc by inserting the disc and restarting your computer, holding down the C key as the startup chime is ending. Then choose Installer > Open Disk Utility (in Panther) or (in Tiger) click 'Next' at the language screen and choose Utilities > Disk Utility and select the hard drive in the left column. Choose the First Aid tab. Click Repair Disk to test and repair the hard drive.
Once you have repaired the hard drive with the Install disc's Disk Utility, then try to restart normally, and go to Applications > Utilities > Disk Utility. Click on the top hard drive icon in the left sidebar and note the S.M.A.R.T. status at the bottom right of the pane. What does it say?
Select the named boot volume in the left sidebar, ("Macintosh HD" unless you've renamed it). What is the hard drive capacity and how much space remains available on it? Repair permissions on it.
See if a little hard drive maintenance helps things out.

IBook will not start up. Can anyone help please?

My iBook will not boot up anymore. It makes the usual startup sound, then goes to a gray screen with the Apple icon. Does anyone know what is wrong? I have all my homework on there. Most of it is backed up on my flash disk, but I have some other things not on my flash disk. When it did work, the computer would freeze every time I would launch Word to complete a homework assignment. The computer has just been acting goofy lately. Any suggestions on what I should do? Thanks.
Bwicki

I would put in your Mac OS X install disk, restart the iBook and hold down on the "c" key. This should make your computer startup from the install disk. This will open the Mac OS X installer first and may ask you to choose a language. Pick the language you want to use and continue. At the next screen, don't continue to install Mac OS X but choose to open the Disk Utility from the Installer menu. When the Disk Utility is open, select your hard drive on the left-hand side and then choose to "repair disk" from the button on the right-hand side. Is there anything to repair? Is the Disk Utility able to repair it? When you're done, you can simply quit the Disk Utility and then quit the Installer to restart back to your iBook's hard drive.
Hopefully the Disk Utility can repair any trouble it finds. If it can't, you may need to invest in a third party utility like . If it doesn't find anything that needs to be repaired, there may be something else going wrong... Let us know what you find out.
-Doug

IBook will not start up - solid black screen

I am in love with my iBook and have not had a single problem with it the first sixteen months I had it. This morning I was using it and everything was fine, I put it to sleep, then it fell from a desk onto my foot. It fell at an angle, but my foot broke the fall. After that it does not start up, but remains in a solid black screen. The caps lock and number lock lights change when the appropriate buttons are pushed, but the power button does nothing, there is no sound, no fan, nothing.
When the battery is in, the power cord light is amber, but when I remove the battery, it goes to green. I have tried starting with the battery in and without it. The computer is slightly warm on the bottom. Also, the four lights on the battery are constantly lit, which I never noticed before.
Naturally I created an iMovie for a Christmas gift that I have not yet burned, so I want to resolve this asap.
Please offer suggestions! I'm not the most technically minded person, so layman's terms would be much appreciated. I looked through 20some pages of posts, but none of the suggestions seemed to help.
I do have the disks that came with the computer, but when I tried to insert a dvd, the computer would not even accept it all the way and did nothing to respond.
Thanks for any suggestions!

Cricket419,
Welcome to the forum.
I was told I can never buy one. Ever. Nice customer service there. I'm sure they know the majority of the warranties are never used, so I was offering pure profit for basically nothing on their part. As much as I love my computer, I'll think twice next time if this is how they respond to customers' requests to purchase additional items.
On the other hand; the flip-side of the coin as it were, there's this post from someone with a totally opposite experience from you:
http://discussions.apple.com/message.jspa?messageID=1348953#1348953
Specifically the following, from The TKDKid:
He spoke to the store manager, who authorized an exchange for a brand new one. They asked me if I could leave it for a couple of hours, and transferred all my files and personal settings to the new one. I was very pleased with the service I got.
I'm glad that your iBook is working again. With regards to AppleCare we all have 1 year from the date of purchase to buy it. It's up to us to decide and to remember to buy AppleCare during this period should we choose to do so. If we forget, then it's our fault and we have to own the fact that it's our fault, accept it and move on. It's not Apple's responsibily or fault.
If you have Home Contents Insurance then an option for you is to add the iBook to the items covered. Some (most?) home contents insurances automatically include repairs/replacement to computer damage (including any damage caused by accident). That would solve your cover queries. Wouldn't it?

After stalled software update, my iBook will not start up all the way.

Here's my problem:
I was almost done with software update when the process seemed to stall for no apparent reason. The software update status screen said my iBook was 67% done with hard drive optimization, and stayed in this state for 15-20 minutes. The computer itself was not frozen, however, so I forced quit and tried to restart the machine.
On the restart, however, I couldn't get out of the gray screen with a status circle made up of small rectangles. I tried to force restart, but the situation did not improve.
Can anyone help me?
Thanks.
-Aaron

Welcome to Apple Discussions Aaron
Force quit in the middle of an installation spells "trouble". Try starting the computer in Safe Mode. If successful, restart the computer and see if it fully boots. If not, you more than likely have directory damage that needs to be repaired. Disk Utility may be up to the task.
Post back

Emergency! iBook will not start at all.

hey guys,
i'm in a bit of a bind b/c it's the weekend and i got this ibook from my work. i shut it down properly, and now it won't start up at all. i tried all the techniques like pressing shift, control, option and power, and it still won't work. please help me, anyone.

Can you hear any fan noise? Does the iBook chime? If so, you have the dreaded logic board failure that caused me to upgrade to a G4. If not, is the battery charged? press the button on the battery and see how many green lights turn on, or plug the iBook into the mains. Also try holding the on button for a little longer, and see if this makes a difference.

IBook G3 will not start up-hangs up at blue screen

My IBook G3 will not start up. I can get the gray apple screen with pinwheel and then after a really long time it will go to a blank blue screen. A couple times it went to the login screen instead but in the user id it says "other" and when I try to enter my username and password it won't recognize me. I am a college student and one of the Apple geniuses here did a check of my hard drive and it checked out okay. We were not able to get it to start up in safe mode; it seemed like it was starting in safe mode but then it came to the login screen and would not allow me to login with my usual information. I was able to start up in single user mode and run fsck which found a couple things and after another fsck it said everthing was fine. But, it still gets hung up at startup. When I try to boot from the OS X installation CD it doesn't seem to be booting up with it, it only goes to the screen to install OS X. According to the directions on the Apple support site when I insert the CD and start up holding down the "c" key it should start up and then I should be able to repair permissions but I can't get that far.

Hi, and welcome to Apple Discussions.
To post a new topic when you are on a forum's topic list page, at the top left (under the word Forum), you will find a link to "Post New Topic." Click on that link, title your topic, and post in the box provided.
There are many things that can happen when you bounce an iBook off the floor.
It sounds like something may have been knocked loose, perhaps a connection? Probably it is going to take an analysis by a technician to tell you exactly what's going on. I have links for firms on both coasts, but you should be able to find an Apple Authorized Service Provider (or just someone who advertises that he/she works on Macs) in a metropolitan area like Chicago just by grabbing your Yellow Pages or local classifieds. I would think you would have a fairly competitive market there. Maybe you can find someone who does free diagnostics who will tell you what it will cost so you can decide whether its worth the cost to repair it.
Good luck.

My IBOOK has shut down, and will not start back up

ok here is what has happened. yesterday my 1.2ghz g4 ibook started randomly shutting down. it would shut down and it would take a while of me pushing the power button to get it to start back up. when it would come on, it would switch between charging and not charged quite rapidly even though my power cord was in. now however, it has shut down and will not start up. the battery is fully charged. anyone have any ideas?

I'm telling you. I have lost all faith with Apple. The old iBook I had, 800MHz G4, simply worked fine with no problem waking up or starting up, although it's just a bit slow. Now, I am super frustrated when it just couldn't wake up, either with the sleep light flashing or not, ie it's black screen initially and when I press the Power button once to get it back to life, it just stays black!!!
So the only thing to do is to force power down by pressing the Power button for 10 seconds. Then I press the Power button once to start up, but it just stays black screen. I've left my iBook in that state for a day now, hoping that it will come back alife. But no! And the worst is, I had a similar problem starting up from wake just the day before. I called the Help Desk and they advised me step by step, from taking out the battery, to pressing OptionsCommand+PR, and OptionsCommand+OC, and doing Apple Hardware Test. The iBook seems to just work fine while on the phone with them. And barely 3 hours later, the thing just couldn't wake up. I've powered down and up many times now, and I've left it powering up, but still black screen till now (one day already).
Finding out about resetting PMU on the support page, I've also tried that, but it still can't work.
And you know what? I've sent this unit for repair 3 times already! First they say it's the HDD problem, so they changed that. Then when it still happened, they say it's the logic board problem, so they changed that for me. And again when it happened, they changed another logic board for me. So now, it's the fourth time, what do you think I should do? I don't think going back changing another logic board will help!
I am in fact ****** off! If Macs are great, then why me? Why my iBook? I am telling this forum that we cannot accept a big corporation giving us sub-standard products. I've since read this forum carefully and found that many of us faced the same problem! We just cannot sit down idly and let the company get away with it. This is a warning to fellow users out there that face this same problem. Let us voice out our frustrations and make Apple give us some compensation for it. I say this because I depend on my laptop iBook for presentation to clients, and this happened exactly twice when I was in front of my clients. I don't mind losing face but can Apple compensate me for my loss of business and future business from my clients?
Voice out strongly your unhappiness to Apple now!

Only a gray screen, cmputer will not start up

Only a gray screen, computer will not start up, a few weeks ago my computer crashed had to do a erase and install since everything was clean I purchased OS 10.4 bundle since I have an ibook too. everything has been working fine for about 7 days now, but now have just a gray screen. I booted up from the OS10.4 disk opened the disk utility and this is what it said.
Verifying volume
volume check failed
1 HFS volume checked
volume needs repair
next I ran repair and..
Volume check failed
Error: the underlying task reported failure on exit
1 HFS volume checked
1 volume could not be repaired because of an error

Had posted two questions for same problem and the other one was answered and so this one is answerd too.

IBook will not sleep with clamshell open -

I have been using this iBook for years with no problems until the system updater updated to 10.4.9 on 4/24/07. Ever since then the iBook will not sleep on its own, I have to shut the clamshell or use the sleep command from the Apple menu.
I have tried disabling all sharing (file printer internet).
I have reset the PMU multiple times.
I have tried several different settings in the energy saver panel.
I have used "sudo periodic daily weekly monthly."
I have verified and repaired permissions.
Here is my console log from today:
May 11 05:07:31 ibook kernel[0]: System Sleep
May 11 05:07:31 ibook kernel[0]: System Wake
May 11 05:07:31 ibook kernel[0]: Wake event 0008
May 11 05:07:31 ibook kernel[0]: Sound assertion "0 != err" failed in "AppleLegacyAudio/AppleTexas2Audio/AppleTexas2Audio.cpp" at line 960 goto Exit
May 11 05:07:32 ibook kernel[0]: ADB present:8c
May 11 05:07:32 ibook configd[37]: AppleTalk startup
May 11 05:07:32 ibook kernel[0]: AirPortFirmware: start Sta f/w download
May 11 05:07:33 ibook lookupd[425]: lookupd (version 369.5) starting - Fri May 11 05:07:33 2007
May 11 05:07:36 ibook launchd: Server 10b13 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[425]: exited abnormally: Hangup
May 11 05:07:36 ibook configd[37]: posting notification com.apple.system.config.network_change
May 11 05:07:37 ibook lookupd[427]: lookupd (version 369.5) starting - Fri May 11 05:07:37 2007
May 11 05:07:38 ibook configd[37]: AppleTalk startup complete
May 11 05:07:42 ibook kernel[0]: InternalUSBModem::setPowerState(1)
May 11 05:38:26 ibook ntpd[227]: time set -4.431370 s
Looking back several days seems the "lookupd" hangs up quite often and the Sound assertion always fails.
Any help/suggestions would be greatly appreciated.

Does this happen when running from the AC adapter or from the battery, or does that not matter?
Try booting into Safe Mode. This will take quite awhile longer than a normal startup because it does a file check and repair of the hard disk.
You will see your normal desktop. Once completely started up in Safe Mode, restart normally, and go to Applications > Utilities > Disk Utility. Select the named boot volume in the left sidebar, ("Macintosh HD" unless you've renamed it). Repair permissions on it.
Recheck the settings in Energy Saver in System Preferences.
See if a little hard drive maintenance helps.

IMac will not start up - blue screen after months of Leopard use

I have an iMac G5 that will not start up. It hangs at the blue screen, but does not have the issue with the ApplicationEnhancer.bundle file. It will start up in safe mode.
This iMac will not start from a bootable external drive (the external drive can be used as a start up disk successfully with my iBook G4). The iMac's internal drive can be used as a start up disk for the iBook (via the target mode) and does not appear to have any problems. Does this seem like it is a hardware issue with the iMac? The iMac also hangs at the blue screen if I attempt to start up with the Leopard install disk after using the startup disk preference pane in safe start mode.
I have repaired permissions, verified the disk, etc., using the disk utility. I have cleared caches, preferences, and so on, using Mac HelpMate.

It may be that some of your login items might be incompatible with the mac. Also, try booting up from the install disk and repair your disk.

Whirring sound will not start

My ibook will not stat. All I get after pushing the start up button is a whirring sound. I can only turn it off by holding the start up button for a minute or two.

It would appear your iBook hardware has failed.
The [iBook support area|http://www.apple.com/support/ibook>, and the support articles [Troubleshooting: My computer won't turn on|http://support.apple.com/kb/TS1367] and [Troubleshooting: My computer displays no video|http://support.apple.com/kb/HT1573] are better starting points for your quest here than here in the Mac OS X Server software forums, too.
Based on your description, you'll probably need to get your iBook serviced, or (given its vintage) potentially replace it.

My Ibooks will not open samples anymore

my Ibooks will not longer open samples. before it was not a problem. just started recently . when i click on "sample", it says "downloading" but then when that process ends, I am not able to open the sample. I have the latest version of Ibooks. I have deleted the app and reinstalled it, but still have the same problem.
thanks,
john

If you can't open a particular ibook then try deleting it from the bookshelf via the Edit button at the top right of the bookshelf, and (assuming that it's still in your country's store) redownload it via the Purchased tab in the ibookstore in the app (or if you have a copy of it on your computer's iTunes library sync it back from there).

Finder folder with question mark, now will not start at all!!!

Hey guys, I was working in Avid and i opened up Quicktime, all of a sudden i got a crash log. So i restarted, upon restart i got the finder folder with the blinking question mark. I tried restarting with the OS9 cd by holding down the C button, no luck there. So i moved onto the next step, resetting the PRAM, no luck there (just sat on black for numerous minutes until i let up, then the folder came back). Then I moved onto resetting th PMU, now it will not start up at all. I restart, and all i see is a black screen, nothing. Any help appreciated. Thanks in advance.
The machine im workin on is a Powermac G4 (quicksilver), OS9, 1.5 G Ram, machine bases around Avid Editing system
Rhyno

Ok let me clarify this.
1)system crashed restarted and got the folder with the ?
2) tried to boot from the OS 9 CD no luck? it did not boot?
3)reset pram and still the flashing ?
4) Reset the PMU chip and the mac is dead won't start up at all?
a couple of ideas too...
did you press the pmu button more than once?
Check to make sure the power cord is plugged in correctly etc.
Check the Pram battery to see if it might be dead it should read between 3.3v and 3.7v
also try to restart the computer without other devices plugged into it (USB Firewire, keyboard, even monitor.
hmm...
iBook G4 Mac OS X (10.4.3)

Ibook will not start

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