IBook (Yosemite) won't open or close.  Message "Not Responding" pops up. Icon indicates that it is running.

I'm running Yosemite on my iMac.  I tried to open iBooks; the icon appeared on the toolbar only. I tried to close the program and I received a "Not responding" pop up.  I'd like to use it if it can be used.  Otherwise, close it or get rid of it.  Any ideas?  Thanks

Please read this whole message before doing anything.
Back up all data.
Quit iBooks if it's running. Test after taking each of the following steps that you haven't already taken. Stop when the problem is resolved. Quit iBooks again before going on to the next step.
Step 1
Hold down the option key and select Go ▹ Library from the Finder menu bar. From the Library folder, move the following item, if it exists, to the Trash:
          Cookies/com.apple.ibooks.cookies
Step 2
Delete this item in the same way:
          Preferences/com.apple.ibooks.plist
Step 3
Delete this item:
          Containers/com.apple.iBooksX
and move this one to the Desktop:
          Containers/com.apple.BKAgentService
Restart the computer. To log out and log back in is not enough—you must restart.
When you launch iBooks, you'll be prompted to reset the library. Confirm. The library will be empty. Rebuild it by downloading your purchases from the iBooks Store and importing any other content you added. You may find the added content in the folder named "com.apple.BKAgentService" that you moved to the Desktop.

Similar Messages

  • I just updated itunes to 11.1.3 on my laptop and now it won't open. It does not respond to trying "safe mode" either.

    I just updated itunes to 11.1.3 on my laptop and now it won't open. It does not respond to trying "safe mode" either. Anyone have an idea as to what to do?

    I just uninstalled it and am waiting for it to reinstall. I sincerely hope that I have not lost everything that I worked on so hard. Now that mobile me is gone, I have not been able to go between devices to transfer things. I was merely trying to take a document I had worked on and open it in pages, but it said my version was too old. When I updated, it wouldn't load. Now I cannot do anything. I hope that the reinstall fixes it without losing everything. Please advise!!! Yes, I am in panic mode.

  • My mail won't open and keeps on "not responding"

    My mail won't open and keeps on "not responding"

    Do a backup.
    Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J.  When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Go to Library/Containers/com.apple.mail.  Move the folder com.apple.mail to your desktop. You must move the entire folder, not just the contents.
    Restart, re-launch Mail and test. If the problem is solved, recreate any required Mail settings and import any emails you want to save from the folder on the desktop. You can then put the folder in the Trash. If the problem remains, return the folder to where you got it replacing the one that is there. 
    Information learned from Linc Davis. Thanks to leonie for some information contained in this.

  • Premiere Pro CC 2014 won't open "because it is not responding".

    When trying to open Premiere Pro CC 2014 it won't open and I get the message "You can't open the application "Adobe Premiere Pro CC 2014" because it is not responding.
    I've done my updates, uninstalled it, reinstalled it. Even did a clean re-install of the Yosemite OS but nothing. It opens up fine on my laptop.
    I'm on an iMac 27, late 2009.
    2.66 GHz Intel Core i5
    16GB RAM
    ATI Radeon HD 4850 512 MB
    Really need this to work asap.
    Thanks.
    /Carl

    A variety of issues can cause PPRO to crash on launch. Here are some of them:
    a problem with the Preferences, or some other pref-related file in the Profile-<USERNAME> bin.
    the graphics driver
    having an integrated graphics chip as well as a graphics card. Disabling the integrated chip often fixes this.
    having Nvidia CUDA drivers installed on a system with an AMD card
    third-party plug-ins
    a problem with the cache files.
    a problem with the project file (if you're loading a project...)
    folders that Premiere writes to being set to read-only
    the user not having administrator rights
    a conflict/incompatibility with some OS setting
    a problem on the licensing/authentication side.
    The fact that you've done a fresh installation of 10.10 eliminates some of those possibilities.
    After a crash on launch, does a dialog box eventually come up prompting you to submit a crash report to either Adobe or Apple? If so, please click "information" or the like to access the crash log and copy/paste the report here.

  • My iPhoto won't open or close on Mac.  I can't restart computer as it says it is open, but it won't display.

    My iPhoto has always worked fine.  Now I can't get it to open.  Light under it in the dock is illuminated but the app won't open or close.  Tried to restart computer but message indicated I had to close iPhoto first.  I tried closing everything else and shutting power off, then turning back on.  Illuminated iPhoto app on dock remains and I still can't open or close.  Is this a common problem?  I've never had this happen.  I have over 5,000 photos - I'd hate to lose them!

    deberafromca wrote:
    Thank you.  It would not Force Quit and I got no error messages and Apple icon indicated all software was up to date.  However I think the problem is solved.  I used Spotlight and typed in iPhoto.  When i clicked on iPhoto icon there was a message that photos needed to be upgraded.  I selected upgrade and it now works!
    Yes, the upgrading of the library was standard with this latest iPhoto update. Glad to see you are up and running again.
    Cheers
    Pete

  • Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

    Any ideas on how to fix ipad after the new iOS 7 update? My battery will not charge, my ipad is hot to the touch, the iTunes Store won't open, and my messages on Facebook aren't showing up when I chat and pintrest won't pin to my boards.

    If you have all your music on the cmputer then i would connect up my phone uncheck the Sync Music option and apply.
    This should take all the music off your phone .Then you can resync the music back on to it.
    If this doesn't work maybe a restore to factory settings and start from scratch is the way to go

  • After years of using iTunes on my G4 suddenly it won't open.  Error message says "The file "iTunes Library" cannot be read because it was created by a newer version of iTunes".  What do I do?s

    After years of using iTunes on my G4 suddenly it won't open.  Error message says "The file "iTunes Library" cannot be read because it was created by a newer version of iTunes".  What do I do?  I have been attempting to move my Library to a newer MacBook Pro.

    The file "iTunes Library.itl" cannot be read because it was created by a newer version of iTunes".
    Try the following user tip:
    Empty/corrupt iTunes library after upgrade/crash

  • PsCS6  won't open. Error Message 213:19. Need Help.

    PsCS6  won't open. Error Message 213:19. Need Help.

    HI jacksonthomas,
    Were you able to use PS CS6?
    If not, please try the solutions on the following page: http://helpx.adobe.com/photoshop-elements/kb/licensing-problem.html
    Let us know if you need any further help.
    -Pragya

  • My mail won't open or close and I can't shut down my mac

    My mail won't open or close and I can't shut down my Mac

    Same here.
    Can't be. This forum covers pre-2006 iMacs; MacBook Pros have a completely different architecture and therefore different issues. For Mail problems, the best place to post is in the forum for your OSX version from the list here:
    Mac OS & System Software
    BTW, my wife and I both use Apple mail and have not had any issues from about OSX 10.6 on. Admittedly, when Mail was introduced with OSX thirteen years ago, it had some real problems, but they seem to have been fixed.

  • Hi, I was importing pictures into iPhoto from my sd card and suddenly iPhoto quit.  Now it just won't open.  When I click on the iphoto icon in the dock, nothing happens!  Does anyone have a solution to this problem please?

    Hi, I was importing pictures into iPhoto from my sd card and suddenly iPhoto quit.  Now it just won't open.  When I click on the iphoto icon in the dock, nothing happens!  Does anyone have a solution to this problem please?

    As a test launch iPhoto with the Option key held down and create a new, test library.  Import some photos and test to see if the same problem persists. Does it?
    If it does then your current library has been damaged and should be repaired: apply the two fixes below in order as needed:
    Fix #1
    Launch iPhoto with the Command+Option keys held down and rebuild the library.
    Since only one option can be run at a time start
    with Option #4 and then #1 as needed.
    Fix #2
    Using iPhoto Library Manager  to Rebuild Your iPhoto Library
    1 - download iPhoto Library Manager and launch.
    2 - click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
    3 - Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option.
    4 - In the next  window name the new library and select the location you want it to be placed.
    5 - Click on the Create button.
    Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments.  However, books, calendars, cards and slideshows will be lost. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
    OT

  • IPhoto won't open due to the not being updated but when I check to upgrade to iPhoto 11 it tells me it is installed. The photos in the library were modified using 9.1.5 and the iPhoto is said to be 7.1.5 (iPhoto 8). Any ideas?

    iPhoto won't open due to the not being updated but when I check to upgrade to iPhoto 11 it tells me it is installed. The photos in the library were modified using 9.1.5 and the iPhoto is said to be 7.1.5 (iPhoto 8). Any ideas?

    How do you know the library was modified with iPhoto 9 (11)?  If you've never had iPhoto 9 on your Mac it could'nt have.  It sounds like a damaged library. Make a temporary, backup copy (if you don't already have a backup copy) of the library and apply the two fixes below in order as needed:
    Fix #1
    Launch iPhoto with the Command+Option keys held down and rebuild the library.
    Select the options identified in the screenshot. 
    Fix #2
    Using iPhoto Library Manager  to Rebuild Your iPhoto Library
    Download iPhoto Library Manager and launch.
    Click on the Add Library button, navigate to your Home/Pictures folder and select your iPhoto Library folder.
    Now that the library is listed in the left hand pane of iPLM, click on your library and go to the File ➙ Rebuild Library menu option
    In the next  window name the new library and select the location you want it to be placed.
    Click on the Create button.
    Note: This creates a new library based on the LIbraryData.xml file in the library and will recover Events, Albums, keywords, titles and comments but not books, calendars or slideshows. The original library will be left untouched for further attempts at fixing the problem or in case the rebuilt library is not satisfactory.
    OT

  • When I try to open a gradebook program called powerschool, I get a message that Java is not deteced, but my computer indicates that it has Java. I can't download any version of Java because I get a message that Apple has its own version of java.  My compu

    When I try to open a gradebook program called powerschool, I get a message that Java is not deteced, but my computer indicates that it has Java. I can't download any version of Java because I get a message that Apple has its own version of java.  My computer indicates that no new software updates are needed.

    Start here: http://support.apple.com/downloads/#java

  • Everytime i open a pdf document Adobe stops work by message not responding.

    Hallo, I am having problems with Adobe on my computer. Every PDF document I open freezes and a not responding message displays. please assist.

    If Adobe Reader stops responding and after a while starts responding again, you might be experiencing the same issues we were. For details check  Adobe Reader 11.0.09 stops responding for 30 seconds after start
    In short, you will either have allow Adobe Reader to access online services, or set one or more feature lockdown parameters (for the latter, check out the interesting recommendations put out by the NSA, https://www.google.se/url?sa=t&rct=j&q=&esrc=s&source=web&cd=1&cad=rja&uact=8&ved=0CCAQFjA A&url=https%3A%2F%2Fwww.nsa.go…
    /Patrik

  • Acrobat Standard XI: after opening it freezes adn "not responding message appears.

    Acrobat Standard XI: after opening it freezes and "not responding" message appears.  what is problem and how to fix.

    I had some viruses on the system.  got it cleaned and all is good now.
    On Sat, Nov 1, 2014 at 3:35 AM, Pat Willener <[email protected]>

  • Safari do not open and ends up not responding

    Hi,
    Safari no longer works for me after a software update. Safari will not open and ends up not responding upon launch at which time I have to force quit.
    I have gone through the Mac help forums without finding a suitable answer and I tried the following actions but unfortunately not one is working.
    -I have tried to uninstall and install safari again (to uninstall the program I have deleted also all the cookies in preferences and library and application support);
    -I have created a new user and safari does not work for the new user either.
    It seems to me that the mac feels that a safari window is open but I cannot see it.
    Any suggestions would be very appreciated.

    A few things you can try (I see you have tried some of them already):
    If your Safari won't open, one or more of the following procedures should fix it:
    1. Go to Home/Library/Safari/ folder and remove the following two files:
    ¥ history.plist
    ¥ lastsession.plist
    (Safari may not load properly If these two files are corrupted.)
    2. Go to Home/Library/Caches/Metadata/Safari/ and remove the contents of that folder.
    (These are just webhistory files and are not required for Safari to run. However, similar to preference files, problems can arise if they have become corrupt.)
    3. Locate the cookies.plist file that's located in the Home/Library/Cookies/ folder and remove it.
    (Again, faults in stored cookies may interfere with Safari's launch.)
    4. Check whether any of your third-party internet plug-ins may be interfering with the launch of Safari by carefully moving them to the desktop (do NOT delete them at this stage). You can find these in two places:
    Home/Library/Internet Plug-Ins/ folder, and Global plug-ins are located in the Macintosh HD/Library/Internet Plug-ins/ folder.
    Also look in Library/Input Managers where other third party add-ons may lurk. If you find a SIMBL folder, please note that some SIMBLE.bundles may require updating or possibly removal.
    Restart Safari and place them back in the correct folders, one at a time, closing and re-opening Safari each time. If you discover that one of them was causing the problem with launching Safari, trash it and download and install a fresh copy.
    If Safari is getting very slow:
    Adding Open DNS codes to your Network Preferences, should give good results in terms of speed-up as well as added security:
    If you are using a single computer: Open System Preferences/Network. Double click on your connection type, or select it in the drop-down menu, and in the box marked 'DNS Servers' add the following two numbers:
    208.67.222.222
    208.67.220.220
    (You can also enter them if you click on Advanced and then DNS)
    Sometimes reversing the order of the DNS numbers can be beneficial in cases where there is a long delay before web pages start to load, and then suddenly load at normal speed:
    http://support.apple.com/kb/TS2296
    If your computer is part of a network: please refer to this page: http://www.opendns.com/start/bestpractices/#yournetwork and follow the advice given.
    You could also try these codes as well: 4.2.2.1 & 4.2.2.2
    If you use a Router, make sure it has the latest firmware installed.
    One reason for a slowness in page loading may be the 'DNS Pre-fetching' feature of Safari 5.x
    This is described here:
    http://support.apple.com/kb/TS3408?viewlocale=en_US
    If Safari seems to hang for ages:
    If you have a lot of tabs open and/or a lot of pages running Flash, Safari can sometimes 'hang', requiring a restart of Safari. This can often be inconvenient, and as it is rarely Safari itself that is hanging but merely one of its plug-ins, usually Flash, there is a way using Terminal to restart the plug-ins (without restarting Safari and losing your tabs) by quitting the WebPluginHost process:
    Open the Terminal from the Utilities folder in /Applications and type
    killall -9 WebKitPluginHost
    Note that this command kills all Safari plug-ins, not just Flash. All plug-ins should start back up when you reload the page.
    Then go back to Safari and refresh any pages that were using the Flash plug-in. This also fixes the Beachball of Death. Try this whenever Safari gets slow or freezes. The latest versions of Flash 10.1 appear to have improved the situation somewhat, but haven't completed eliminated it.

Maybe you are looking for

  • Limiting Tables and charts with Measures having RelativeValue

    Hallo, I just try to do some difficult stuff with the WebI Rich Client 4.1. There are two measures for each month on a time line showing year and month. Thus, I have a dimension for year and month and two different measures for each year/month combin

  • Action on change

    Hi, I have the VI program as show in attachment. I am entering data in the matrix POINTSX and POINTSY. When I click the OK button, I would like to compute the value of Q1,Q2,etc as shown. I made a case with "Value change" (I also tried "Mouse up and

  • Send Email Attaching the Report generated in Program.

    Hi All, I am generating a report in list format with write statements. My requirement is to send an email attaching this report as an attachment. I wanted to know how to get the listobject of the report generated by my program from the memory. Can an

  • How get music bought in itunes to iphone?

    This is silly. Importing music to iphone has worked for me before but suddenly it won´t. I bought an album on itunes store and cant get it to my iphone now. I want to handle this manually and this is also marked. If i right click on the tracks and tr

  • IdeaPad 10Se and running software requiring at least 800 x 600 grafic resolution

    I have bought an IideaPad 10Se this week with the 1024 x 576 resolution. I have problems installing harwere requiring at least 800 x 600 resolution. I installed my HP writer that requires at least 800 x 600 by attaching an external screen and made on