Ibookg4 will not go past the grey screen and will not accept a disc

my ibook will not go past the grey screen and will not accept a disc

Have you tried starting up in Safe Mode? If not, I suggest that you give it a try. This will take quite awhile longer than a normal startup because it does a file check and repair of the hard disk.
If this works you will see your normal desktop. Once completely started up in Safe Mode, try to restart normally, and go to Applications > Utilities > Disk Utility. Click on the top hard drive icon in the left sidebar and note the S.M.A.R.T. status at the bottom right of the pane. What does it say?
Select the named boot volume in the left sidebar, ("Macintosh HD" unless you've renamed it). What is the hard drive capacity and how much space remains available on it? Repair permissions on it.
See if you are able to do a little hard drive maintenance to help things out.

Similar Messages

  • I have a Macbook and I left it unplugged. It started up slowly when I plugged it in again, but it seemed fine. Once it started charging I shut it down so it would be easier, but now it will not go past the grey screen with the apple. What do I do?

    I have a Macbook and I left it unplugged. It started up slowly when I plugged it in again, but it seemed fine. Once it started charging I shut it down so it would be easier, but now it will not go past the grey screen with the apple. What do I do?
    I have Snow leopard on my computer, and I tried to do a hard restart as an article suggested, but it did not work. I also tried cleaning out the PRAM.
    The only things I did last night:
    -cleaned the history of Firefox out, including cookies
    -let it unplugged all night
    -plugged it back in the morning, it took a long time to figure itself out, but eventually the time was correct and I got on the internet for a bit
    -shutdown the computer since I was going out and thought it would help the computer charge
    -came back, tried to turn it on, and found that it would not go past the grey screen the apple on it and the spinning wheel even though I left it for 20 minutes or more
    -tried turning it off and on to no avail

    Before doing a reinstall, which may not be needed at this point,
    Try using Disk Utility to do a Disk Repair, as shown in this link, while booted up on your install disk.
    You could have some directory corruption. Let us know what errors Disk Repair reports and if DU was able to repair them. This could just be a start in repairs and you may need a better utility to finish the job.
    Then Repair Permissions.
    No need to report any Permissions errors........we all get them.
       DALE

  • My MacBook pro will not load past the grey screen with the spinning wheel. What do I do?

    My MacBook will not load past the grey screen with the spinning wheel of death. Anyone have any solutions?

    Invoke Safe Mode by holding down the shift Key as you restart. This will do a Disk Utility "Repair Disk" as it starts up (so it takes a few minutes longer) and then load with minimal extensions loaded, and request your login username and password, even if you normally do not use them to log in.
    Safe Mode runs the screen using simple, unaccelerated commands. Most things are available in Safe Mode, but things that rely on extensions will not be.
    Acomputer that works in Safe Mode, but fails again after you restart, often implicates your extensions and add-ons.

  • Laptop will not boot past the grey screen bootup screen

    Hi,
    I have started up my machine today and its displaying the grey screen and is not booting any futher.
    The machine is only 2 Months old, its a :
    2.8GHz Intel Core i7
    8GB 1066MHz DDR3 SDRAM - 2X4GB
    512GB SATA HDD
    SuperDrive 8x (DVD±R DL/DVD±RW/CD-RW)
    MacBook Pro 17-inch Hi-Resolution Antiglare Widescreen Display
    Any ideas?, It was fine yesterday now nothing
    Thanks.
    Ron

    Try this article.
    Mac Os X: Gray Screen appears during startup
    http://support.apple.com/kb/TS2570

  • My Mac Book will not go past the grey screen

    I had my Mac Book Pro at a apple store and they had to reformat the hard driver. Now several weeks later I installed the 2012 turbo tax software and restarted the machine however now I cannot get past the grey screen.
    What is wrong with this, they stated the reformat would solve the problem.
    Need help

    Which os version are you using and is it compatible with your os? 
    Mac OS X: Gray screen appears during startup 

  • My ipad is not going past the logo screen and it shuts down when I have battery, then it says I need to charge it. I am charging it but it isn't charging. Then my ipad isn't charging (doesn't say not charging) I've tried everything!

    First, my ipad wasn't charging. Then it shuts down when I have 7% battery, now when I turn it on, it says to charge it. And when I do charge it, it doesn't work. Now, I did it once it worked. Now I can't get past the logo screen and when I do it shuts right off again. Please help!

    Hi InternetHogger,
    Welcome to the Apple Support Communities!
    I know that situations where you cannot boot your iPad and cannot charge your iPad can be very frustrating. In this situation, I would recommend using the attached article as a reference for troubleshooting. 
    iOS: Not responding or does not turn on - Apple Support
    Cheers,
    Joe 

  • Macbook not going past the grey screen

    Im really bad with computers, but my problem is pretty much that every time i try to power up my macbook running leopard it stays on the grey screen with the apple logo and the wheel jsut keeps spinning, I've tried reseting the SMC and just using the reset bottons, but nothing is working, can anyone help?

    You will have to reinstall OS X. See the following:
    How to Perform an Archive and Install
    An Archive and Install will NOT erase your hard drive, but you must have sufficient free space for a second OS X installation which could be from 3-9 GBs depending upon the version of OS X and selected installation options. The free space requirement is over and above normal free space requirements which should be at least 6-10 GBs. Read all the linked references carefully before proceeding.
    1. Be sure to use Disk Utility first to repair the disk before performing the Archive and Install.
    Repairing the Hard Drive and Permissions
    Boot from your OS X Installer disc. After the installer loads select your language and click on the Continue button. When the menu bar appears select Disk Utility from the Installer menu (Utilities menu for Tiger, Leopard or Snow Leopard.) After DU loads select your hard drive entry (mfgr.'s ID and drive size) from the the left side list. In the DU status area you will see an entry for the S.M.A.R.T. status of the hard drive. If it does not say "Verified" then the hard drive is failing or failed. (SMART status is not reported on external Firewire or USB drives.) If the drive is "Verified" then select your OS X volume from the list on the left (sub-entry below the drive entry,) click on the First Aid tab, then click on the Repair Disk button. If DU reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit DU and return to the installer.
    If DU reports errors it cannot fix, then you will need Disk Warrior and/or Tech Tool Pro to repair the drive. If you don't have either of them or if neither of them can fix the drive, then you will need to reformat the drive and reinstall OS X.
    2. Do not proceed with an Archive and Install if DU reports errors it cannot fix. In that case use Disk Warrior and/or TechTool Pro to repair the hard drive. If neither can repair the drive, then you will have to erase the drive and reinstall from scratch.
    3. Continue with installation. When you reach the screen to select a destination drive click once on the destination drive then click on the Option button. Select the Archive and Install option. You have an option to preserve users and network preferences. Only select this option if you are sure you have no corrupted files in your user accounts. Otherwise leave this option unchecked. Click on the OK button and continue with the OS X Installation.
    4. Upon completion of the Archive and Install you will have a Previous System Folder in the root directory. You should retain the PSF until you are sure you do not need to manually transfer any items from the PSF to your newly installed system.
    5. After moving any items you want to keep from the PSF you should delete it. You can back it up if you prefer, but you must delete it from the hard drive.
    6. You can now download a Combo Updater directly from Apple's download site to update your new system to the desired version as well as install any security or other updates. You can also do this using Software Update.

  • My Imac won't go past the grey screen and apple logo! How do I fix the start up in my Imac?

    I really need help with this one!
    My Imac is stuck on the grey screen with the apple Logo, and it wont go past that.
    It does listen to certain keyboard commands to start it up (ive tried fixing it by reading other's posts.) But it will only listen to some commands,
    It doesn't start on Shift (safe mode) but it does start on command+shift+(other button) which is safemode viewed so you can see whats going on.
    As the letters on the screen type on, it says it's loading something but stays stuck there.
    I've heard about a way where you can use terminal from another computer and boot it that way, or using firewire cables.
    Please help! and take in mind I'm not really tech-savy with computers, so guides would be helpful!
    If there is any way to save the files in the computer that would be great. If it can't be done, it's fine, I just want it working again .
    Thanks,
    Gian Varela

    I really need help with this one!
    My Imac is stuck on the grey screen with the apple Logo, and it wont go past that.
    It does listen to certain keyboard commands to start it up (ive tried fixing it by reading other's posts.) But it will only listen to some commands,
    It doesn't start on Shift (safe mode) but it does start on command+shift+(other button) which is safemode viewed so you can see whats going on.
    As the letters on the screen type on, it says it's loading something but stays stuck there.
    I've heard about a way where you can use terminal from another computer and boot it that way, or using firewire cables.
    Please help! and take in mind I'm not really tech-savy with computers, so guides would be helpful!
    If there is any way to save the files in the computer that would be great. If it can't be done, it's fine, I just want it working again .
    Thanks,
    Gian Varela

  • TS1367 My MacBook Pro will not go past the grey screen with apple logo in the middle

    How do I fix this issue  is there anything I can do

    Hey there Gonzoeg850,
    It sounds like you are unable to boot your computer to your desktop or log in screen. I do not know if you have tried these steps from the article you have up there, but that is exactly where I would start:
    Troubleshooting: My computer won't turn on
    http://support.apple.com/kb/TS1367
    Verify you have a good connection from your Mac to the wall outlet by confirming the power cord and adapter if present are securely connected and plugged in. To check if the wall outlet is working, plug in a lamp or other electrical device.
    If the wall outlet is working and you continue to have no power try another power cord or adapter if available. If it works you may need a replacement cord or adapter.
    Note: See Apple Portables: Troubleshooting MagSafe adapters for further troubleshooting with MagSafe adapters.
    Disconnect all accessories that are plugged in to the computer, such as a printer, hub, or other mobile device.
    If your Mac supports user-installable memory, solid state drive, or hard drive, and you recently installed any of these, make sure they are installed correctly and are compatible with your computer. If possible, reinstall the original memory or drive into the computer to find out if the behavior persists afterwards.
    MacBook Pro: How to remove or install memory
    MacBook: How to remove or install memory
    Mac Pro: How to remove or install memory
    Mac mini: How to remove or install memory
    iMac (27-inch, Late 2012): Installing or replacing memory
    iMac: How to remove or install memory
    Reset the SMC.
    If you are still unable to start up your computer after trying each of these steps, visit an Apple Store or Apple Authorized Service Provider (AASP) for further diagnosis. If you plan to visit an Apple Retail Store, make a reservation at the Genius Bar using http://www.apple.com/retail/geniusbar/ (available in some countries only).Note: Diagnostic fees may apply for issues not covered under warranty or the AppleCare Protection Plan (APP).
    Thank you for using Apple Support Communities.
    All the very best,
    Sterling

  • My macbook pro will not get past the gray screen with the apple logo and a loading bar.

    My macbook pro will not get past the grey screen with the apple logo after attempting to load for hours.  I have already tried resetting the NVRAM/PRAM and a couple other tricks and no luck.  Anyone out there have suggestions for my problem? Help would be much appreciated since i use my computer for everything at school and i am in desperate need to get this baby working again.

    You didn't say which OS in your tag, but maybe you might find something here.
    http://support.apple.com/kb/TS2570
    http://support.apple.com/kb/PH4191
    http://support.apple.com/kb/PH7213
    http://support.apple.com/kb/HT4125
    http://support.apple.com/kb/HT2213

  • My Imac will not move beyond the Grey Screen with the spirl spinning any ideas

    Recently I rebooted my IMac, it now will not move past the grey screen with the spinning spirl.
    Please help

    Turn off your machine, then power on whilst holding down cmd+alt+p+r until the screen goes off and you hear the chime again.
    Also, what iMac do you have/how old?

  • HT1414 My iPad will not progress past the home screen. My computer will not let me back it up. What can I do?

    My iPad will not progress past the home screen, and my computer doesn't allow me to download my data from it. What do I do? I wanted to try to restore it, but I don't want to lose my "stuff".

    First, try a system reset.  It cures many ills and it's quick, easy and harmless...
    Hold down the on/off switch and the Home button simultaneously until you see the Apple logo.  Ignore the "Slide to power off" text if it appears.  You will not lose any apps, data, music, movies, settings, etc.
    If the Reset doesn't work, try a Restore.  Note that it's nowhere near as quick as a Reset.  It could take well over an hour!  Connect via cable to the computer that you use for sync.  From iTunes, select the iPad/iPod and then select the Summary tab.  Follow directions for Restore and be sure to say "yes" to the backup.  You will be warned that all data (apps, music, movies, etc.) will be erased but, as the Restore finishes, you will be asked if you wish the contents of the backup to be copied to the iPad/iPod.  Again, say "yes."
    At the end of the basic Restore, you will be asked if you wish to sync the iPad/iPod.  As before, say "yes."  Note that that sync selection will disappear and the Restore will end if you do not respond within a reasonable time.  If that happens, only the apps that are part of the IOS will appear on your device.  Corrective action is simple -  choose manual "Sync" from the bottom right of iTunes.
    If you're unable to do the Restore, go into Recovery Mode per the instructions here. You WILL lose your "stuff" with Recovery Mode.

  • My computer suddenly decides not to work and turns on but does not go past the grey apple screen with the loading wheel.. it will not go to my desktop. What should i do?

    can somebody please help me fix this issue, i have been sitting at my computer all last night and this morning trying to figure it out. It could be the hardrive or anything really i just need to get it working. Alot of important things that need to be done using this computer and i am freaking out.
    My computer suddenly decides not to work and turns on but does not go past the grey apple screen with the loading wheel.. it will not go to my desktop. What should i do?

    Put your install DVD into the optical drive (CD/DVD drive) and reboot. Be sure to either use the disc that came with your Mac, or, if you installed a later Mac OS X version from disc, use the newer disc. As soon as you hear the boot chime, hold down the "c" key on your keyboard (or the Option Key until the Install Disk shows up) until the apple shows up. That will force your MacBook to boot from the install DVD in the optical drive.
    Or if you are running 10.7 Lion, boot from the recovery partition (Command +R on boot) and use Disk Utility to repair your OS 10.7 partition.
    When it does start up, you'll see a panel asking you to choose your language. Choose your language and press the Return key on your keyboard once. It will then present you with an Installation window. Completely ignore this window and click on Utilities in the top menu and scroll down to Disk Utility and click it. When it comes up is your Hard Drive in the list on the left?
    If it is, then click on the Mac OS partition of your hard drive in the left hand list. Then select the First Aid Tab and run Repair Disk. The Repair Disk button won't be available until you've clicked on the Mac OS partition on your hard drive. If that repairs any problems run it again until the green OK appears and then run Repair Permissions. After repairing use Startup Disk from the same menu to choose your hard drive for restarting from your hard drive.
    If your hard drive isn’t recognized in Disk Utility then your hard drive is probably dead.

  • The Macbook Pro will not start past the grey Apple logo screen? Any help will be most welcome?

    The Macbook Pro 13, late 2009 will not start past the grey Apple Logo screen?  Any help will be most welcome? Thanks

    Have you tried booting with the install disc that came with your computer?
    Find it and then run Disk Utility to verify your hard drive. If errors are found, try to repair the disk.
    It sounds as if the hard drive might be failing.
    Clinton

  • The dowload of firfox will not move past the run screen

    I have been trying to install Firefox to my desktop. The dowload will not progress past the run screen. There is no set up. I successfully installed on my second computer so I am confused.

    I believe you have Voice Over on:
    You have to tap, then double-tap to select the numbers to enter your passcode.
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    Use three fingers on the screen to scroll to Accessibility.
    Tap Accessibility. Then double-tap Accessibility.
    Tap VoiceOver. Then double-tap VoiceOver.
    Tap "On" next to VoiceOver. Then double-tap "On" to turn it off.

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