IBooks Author Keep crashing (tried reinstall)
I am using new macbook Pro with OSX 10.8.2
after i download and open iBooks Author, it just crash 10 seconds later.
Tried many times, and then i reinstall and restart the computer, but it doesnt help.
i cleared my caches file this worked for me. this occured three times there is a number to call apple for support, they helped me it did take over 1 hour to problem solve the issues though
Similar Messages
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IBooks Author keeps crashing whenever I try to copy and paste?
I'm working on a project for school in iBooks Author, and whenever I try to copy and paste something it crashes. It also crashes when I try to type in more than 2 sentences in 'scrolling sidebar' or 'pop-over's.
Please help
Thanks.I have the same problem, and am using the latest version (2.2) on Macbook Pro, OS Yosemite 10.10.2. It also is taking forever to save the smallest changes. (I'm saving after each one now because it crashes when I attempt 2-3 changes, even minor ones.) I've been using iBooks Author since its inception and have never had this problem before.
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My iPhoto and iBooks Author keep updating and updating they never stop
That is my computer
My iPhoto and iBooks Author keep updating and updating, they never stopIt says it in the app store. When I open the app store and go to the updates tool bar, it has iphoto. but everytime that I try to update it, it says an error has occured and that it is paused.
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Satellite M30 keeps crashing after reinstall and SP2
hi,
Can someone please help me. I'm having trouble with my Sat M30. It is 2 yrs old and I've never had problems with it before. However, I recently had a crash and decided to reinstall from the recovery CD. upon reinstallation, I tried downloading service pack 2 and my computer keeps crashing. I have not installed any other software and still keep having this problem. This is very strange since sp2 worked perfectly on my laptop until the recent crashes. Any help would be greatly appreciated, I've reinstalled now for the third time and am extremely frustrated.
the error I recieved on crash was: ***stop: 0X000000f4 (0X00000003, 0X86152950, 0X86152Ac4, 0X805f9f88)
thanks very muchHi
Thats pity that it happens. Did you check the Microsoft Windows XP SP2 Update information on the Toshiba driver page? In the Sat M30 driver area you will find the document which describes what application must be updated to use the SP2.
I would recommend firstly checking this sheet before starting any SP2 installations. -
Beats audio keeps crashing-tried fix, didn't work
Hi, my Beats Audio wasn't really working so I tried what the guy told us to do on this post but when I tried to reinstall IDT, this message came up: 'The detected hardware is not supported by this IDT software package'
Original post: http://h30434.www3.hp.com/t5/Notebook-PC-Sound-and-Audio/Beats-Audio-keeps-crashing/td-p/1547593Hi,
Try the following.
Open windows Control Panel, open Windows Update, select 'View update history' in the left hand pane and then select 'Installed updates' link in the following window.
Locate update KB2962407, right click it and select Uninstall. When done, restart the notebook, open windows Control Panel, open Windows Update and select 'Check for updates'. You'll see the update you just uninstalled being offered again - right click and select 'Hide Update'.
When windows has reloaded, use recovery manager to reinstall your original IDT HD Audio driver as detailed in the document on the link below.
Recovery Manager - Windows 8.
When the reinstallation has completed, restart the notebook.
Regards,
DP-K
****Click the White thumb to say thanks****
****Please mark Accept As Solution if it solves your problem****
****I don't work for HP****
Microsoft MVP - Windows Experience -
IBooks Author Preview Crashes!
i can preview a single chapter of my book, but whenever i try to preview the entire thing, iBooks crashes and i get the following wrror message: "iBooks Author quit unexpectedly while using the iBooks Author plug-in. iBooks Author quit unexpectedly while using the iBooks Author plug-in." I have the same problem on two different machines. Suggestions?
thanks!It's mostly text, with several (3-4) medium-sized images, and 10-15 small-sized images. no videos. 18M.
i imported it originally from pages.
i can preview every section, just not the entire book.
halp! -
Mstsc.exe keeps crashing trying to connect
Everytime I try to connect to my server, My RDP connection crashes every time. Ive tried all I can and some days it works and some days it doesnt.
Problem signature:
Problem Event Name: APPCRASH
Application Name: mstsc.exe
Application Version: 6.3.9600.16415
Application Timestamp: 524b5b3d
Fault Module Name: StackHash_423a
Fault Module Version: 6.1.7601.18247
Fault Module Timestamp: 521eaf24
Exception Code: c0000374
Exception Offset: 00000000000c4102
OS Version: 6.1.7601.2.1.0.256.48
Locale ID: 1033
Additional Information 1: 423a
Additional Information 2: 423adab2099b2868015cb9460891eb88
Additional Information 3: 4f89
Additional Information 4: 4f898d4b07fd532255598c947d770589
Read our privacy statement online:
http://go.microsoft.com/fwlink/?linkid=104288&clcid=0x0409
If the online privacy statement is not available, please read our privacy statement offline:
C:\Windows\system32\en-US\erofflps.txtHi,
Sometimes, a RDP crash on connect can be caused be local device such as printer (with a bad driver), so we can test to disable the "printers" check box on your Remote Desktop Connection by navigating to Options>Local Resources>Local
Devices and resources, connect again.
I also suggest you temporarily disable anti-virus software installed in your system.
Keep latest Windows Updates to get best perofrmance.
Here's a KB, please check if it fits the situation
http://support.microsoft.com/kb/2916266
Yolanda Zhu
TechNet Community Support -
IBook G3 keeps 'crashing'. Help?
Well, last year, the hard drive finally went out on my iBook. I took it to compUSA and had it replaced and put a 40 gig in. Less than a year later, I started having issues with it again, and it was under warrenty, so I had them replace it again. A few months later, my iBook had a 'battery' issue, claiming that the battery was completely dead and had an 'X' in the status on the menu bar. A few days after, it would not even turn on. I took it to a place around the corner, Mac Specialist Inc, and they sent it to Apple due to a 'bad power supply'. It cost a chunk of change. I got it back today and noticed that it would get hot, and the fan would not turn on. Then it would freeze at random, and I would have to force restart. After a few times doing this, I decided to reinstall the OS and updated to 10.4.4. Now, all I get are 'BSOD'.. Black Screen Of Death.. telling me to restart. I have gotten it 5 times today at least. I have repaired permissions and S.M.A.R.T. says the disk is 'verified' so, I don't believe it to be the hard drive. The ram tested good too. Could it be a fan problem and it freezes up when it gets too hot??
(I hope Rhonda knows. I notice her everywhere on this board...=) )Reply
Hi, Will. Welcome to Apple Discussions.
Your iBook is experiencing multiple kernel panics. Here are some links I've gathered on kernel panics and what to do about them:
http://docs.info.apple.com/article.html?artnum=106227
http://www.thexlab.com/faqs/kernelpanics.html
http://www.macmaps.com/kernelpanic.html
http://discussions.apple.com/thread.jspa?messageID=607531򔔫
http://docs.info.apple.com/article.html?artnum=106805
I hope something there helps.
P.S. I tried posting this yesterday, but it didn't go through. Sorry for the delay. -
IBooks app keeps crashing as soon as I open it.
I have an iPad 3 and I've tried resetting and restarting the device multiple times and I have reinstalled the app a few times as well. Nothing seems to help!
My mail app sometimes crashes seconds after I open it.
What works for me is to delete all of the files named "operations" in the ~Library/Mail/V2/*/.OfflineCache folders. If you type this into a terminal window:
open Library/Mail/V2/*/.OfflineCache
one or more Finder windows will open up in the correct folder. I close the mail app, delete the "operations" file (if any) present in the folders, and re-open the mail app. This fixes it for me, but I've been seen it occurring it every now and then both on my mac and other friend's macs.
So far all the updates up to the current 10.10.1 didn't help. -
I am new to mac and was given an ibook. When using safari it will crash every time I attempt to navigate beyond my homepage, I have done all system update and I am not sure what I need to do. Any ideas, tips, or suggestions would be greatly appreciated, thank you
This iBook has Mac OS X 10.3.9? In the Menu Bar for Safari, under Safari, look for an item that says something like "Reset Safari." You can try resetting Safari, including emptying its cache.
If that does not help, since this Mac is new to you and probably came with the software already installed (and previously used by someone else), you may want to create a new user account for yourself. Under the Apple Menu, select System Preferences. Go to the Accounts pane. Create a new user account that is Administrator. Make sure it is an Admin account.
From the Apple Menu, log out and log in to the new user account. In the new user account, it should feel like using a new Mac, with most settings set to default. Try using Safari, to see if the problem still occurs. Actually, you may want to create a new admin user account, even if the Safari problem is resolved; it's the next best thing to doing a complete clean re-install to get a fresh start. You can eventually get rid of the old user account.
FYI, that version of Safari that comes with 10.3 is pretty old. The current version of Safari (or any recent version of Safari) will not run on 10.3. You may want to download the latest Mac OS X 10.3.9 compatible version of more recent web browsers, such as Camino, FireFox, Opera, or iCab. -
Hi, I bought my iBook G4 off a friend whos upgraded to a macbook pro a few weeks ago and it was fine, i decided to re-install OS X 10.3 on it to clear everything on it and that was also fine. But within a few days it started freezing and not allowing me to even put it to sleep by closing the lid, the screen would just stay on so i was forced to restart. In the last few days its been happening alot more, sometimes a few minutes into starting up. I unplugged the power cable when it crashed about an hour ago and it hasn't happened since. Is this anything to do with it? Or is it a logic board problem? I've never had kernel panic problems with macs before and im worried ive got a serious problem with this iBook...
Thanksjemappellefin, Welcome to the discussion area!
This area is for the discussion of the initial iBook G3s. You probably should post in the iBook G4 discussion area. -
Maveriscks keeps crashing after reinstall
Hello everybody,
I just bought a MacBook Pro (13-inch, retina) after a week it crashed over and over.
Then I found that google-drive could be the reason.
I was happy for half a day and then it got worse.
It Didn't even start anymore.
After more than a week of trying to download Mavericks I gave up and made a bootable stick ....
Now everything is newly installed and i have lost all my data, but again after a short time crashes occurt again.
I checked the disk with Disk Utility,the disk was ok, but the accesrights were messed up.
so I let Disk Utility repaire it.
The crashes are no longer that freequent but still annoying!
I fled from the troubles of windows and now .....
I appreciate any help, suggesttions or alike ... !
Thanks!!!!!!!!
here's the latest crash report:
Anonymous UUID:
854B77F2-8FA0-D729-A595-77C3B24B844C
Tue Apr 1 22:29:53 2014
panic(cpu 3 caller 0xffffff8011b6400e): "hfs_swap_HFSPlusBTInternalNode: catalog record #37 keyLength=58 expected=160\n"@/SourceCache/xnu/xnu-2422.90.20/bsd/hfs/hfs_endian.c:560
Backtrace (CPU 3), Frame : Return Address
0xffffff8114e43d50 : 0xffffff8011822fa9
0xffffff8114e43dd0 : 0xffffff8011b6400e
0xffffff8114e43e10 : 0xffffff8011b6303f
0xffffff8114e43e60 : 0xffffff8011b57a31
0xffffff8114e43ea0 : 0xffffff8011a06e6e
0xffffff8114e43f90 : 0xffffff8011a0759b
0xffffff8114e43fb0 : 0xffffff80118d6ff7
BSD process name corresponding to current thread: kernel_task
Mac OS version:
13C64
Kernel version:
Darwin Kernel Version 13.1.0: Thu Jan 16 19:40:37 PST 2014; root:xnu-2422.90.20~2/RELEASE_X86_64
Kernel UUID: 9FEA8EDC-B629-3ED2-A1A3-6521A1885953
Kernel slide:
0x0000000011600000
Kernel text base: 0xffffff8011800000
System model name: MacBookPro11,1 (Mac-189A3D4F975D5FFC)
System uptime in nanoseconds: 19103726025
last loaded kext at 5353329861: com.apple.filesystems.autofs
3.0 (addr 0xffffff7f92e8d000, size 45056)
loaded kexts:
com.apple.filesystems.autofs
3.0
com.apple.driver.AppleUpstreamUserClient
3.5.13
com.apple.iokit.IOBluetoothSerialManager
4.2.3f10
com.apple.driver.AppleGraphicsDevicePolicy
3.4.35
com.apple.driver.AudioAUUC
1.60
com.apple.driver.AGPM
100.14.15
com.apple.driver.X86PlatformShim
1.0.0
com.apple.driver.ApplePlatformEnabler
2.0.9d1
com.apple.driver.AppleHDAHardwareConfigDriver
2.6.0f1
com.apple.iokit.IOUserEthernet
1.0.0d1
com.apple.driver.AppleHDA
2.6.0f1
com.apple.Dont_Steal_Mac_OS_X
7.0.0
com.apple.driver.AppleHWAccess
1
com.apple.driver.ACPI_SMC_PlatformPlugin
1.0.0
com.apple.driver.AppleIntelMCEReporter
104
com.apple.driver.AppleMuxControl
3.4.35
com.apple.driver.AppleBacklight
170.3.5
com.apple.driver.AppleSMCLMU
2.0.4d1
com.apple.driver.AppleLPC
1.7.0
com.apple.driver.AppleCameraInterface
4.26.0
com.apple.driver.AppleThunderboltIP
1.1.2
com.apple.driver.AppleMCCSControl
1.1.12
com.apple.iokit.IOBluetoothUSBDFU
4.2.3f10
com.apple.iokit.BroadcomBluetoothHostControllerUSBTransport
4.2.3f10
com.apple.driver.AppleIntelHD5000Graphics
8.2.4
com.apple.driver.AppleIntelFramebufferAzul
8.2.4
com.apple.driver.AppleUSBTCButtons
240.2
com.apple.driver.AppleUSBTCKeyEventDriver
240.2
com.apple.driver.AppleUSBTCKeyboard
240.2
com.apple.iokit.SCSITaskUserClient
3.6.6
com.apple.driver.AppleUSBCardReader
3.4.1
com.apple.driver.AppleFileSystemDriver
3.0.1
com.apple.AppleFSCompression.AppleFSCompressionTypeDataless
1.0.0d1
com.apple.AppleFSCompression.AppleFSCompressionTypeZlib
1.0.0d1
com.apple.BootCache
35
com.apple.driver.AppleUSBHub
666.4.0
com.apple.driver.XsanFilter
404
com.apple.iokit.IOAHCIBlockStorage
2.5.1
com.apple.driver.AppleAHCIPort
3.0.0
com.apple.driver.AirPort.Brcm4360
831.21.63
com.apple.driver.AppleUSBXHCI
670.4.0
com.apple.driver.AppleSmartBatteryManager
161.0.0
com.apple.driver.AppleACPIButtons
2.0
com.apple.driver.AppleRTC
2.0
com.apple.driver.AppleHPET
1.8
com.apple.driver.AppleSMBIOS
2.1
com.apple.driver.AppleACPIEC
2.0
com.apple.driver.AppleAPIC
1.7
com.apple.nke.applicationfirewall
153
com.apple.security.quarantine
3
com.apple.kext.triggers
1.0
com.apple.iokit.IOSerialFamily
10.0.7
com.apple.driver.DspFuncLib
2.6.0f1
com.apple.vecLib.kext
1.0.0
com.apple.iokit.IOAudioFamily
1.9.5fc2
com.apple.kext.OSvKernDSPLib
1.14
com.apple.iokit.IOBluetoothFamily
4.2.3f10
com.apple.driver.IOPlatformPluginLegacy
1.0.0
com.apple.driver.AppleGraphicsControl
3.4.35
com.apple.driver.AppleBacklightExpert
1.0.4
com.apple.driver.AppleSMBusPCI
1.0.12d1
com.apple.driver.X86PlatformPlugin
1.0.0
com.apple.driver.AppleSMC
3.1.8
com.apple.driver.IOPlatformPluginFamily
5.7.0d10
com.apple.driver.AppleThunderboltEDMSink
2.1.3
com.apple.driver.AppleThunderboltDPOutAdapter
3.1.7
com.apple.driver.AppleHDAController
2.6.0f1
com.apple.iokit.IOHDAFamily
2.6.0f1
com.apple.driver.AppleSMBusController
1.0.11d1
com.apple.iokit.IOBluetoothHostControllerUSBTransport
4.2.3f10
com.apple.iokit.IOSurface
91
com.apple.iokit.IONDRVSupport
2.4.1
com.apple.AppleGraphicsDeviceControl
3.4.35
com.apple.iokit.IOAcceleratorFamily2
98.14
com.apple.iokit.IOGraphicsFamily
2.4.1
com.apple.driver.AppleUSBMultitouch
240.9
com.apple.iokit.IOUSBHIDDriver
660.4.0
com.apple.driver.AppleThunderboltDPInAdapter
3.1.7
com.apple.driver.AppleThunderboltDPAdapterFamily
3.1.7
com.apple.driver.AppleThunderboltPCIDownAdapter
1.4.5
com.apple.iokit.IOSCSIBlockCommandsDevice
3.6.6
com.apple.iokit.IOUSBMassStorageClass
3.6.0
com.apple.iokit.IOSCSIArchitectureModelFamily
3.6.6
com.apple.driver.AppleUSBMergeNub
650.4.0
com.apple.driver.AppleUSBComposite
656.4.1
com.apple.iokit.IOUSBUserClient
660.4.2
com.apple.iokit.IOAHCIFamily
2.6.5
com.apple.driver.AppleThunderboltNHI
2.0.1
com.apple.iokit.IOThunderboltFamily
3.2.7
com.apple.iokit.IO80211Family
630.35
com.apple.driver.mDNSOffloadUserClient
1.0.1b5
com.apple.iokit.IONetworkingFamily
3.2
com.apple.iokit.IOUSBFamily
675.4.0
com.apple.driver.AppleEFINVRAM
2.0
com.apple.driver.AppleEFIRuntime
2.0
com.apple.iokit.IOHIDFamily
2.0.0
com.apple.iokit.IOSMBusFamily
1.1
com.apple.security.sandbox
278.11
com.apple.kext.AppleMatch
1.0.0d1
com.apple.security.TMSafetyNet
7
com.apple.driver.AppleKeyStore
2
com.apple.driver.DiskImages
371.1
com.apple.iokit.IOStorageFamily
1.9
com.apple.iokit.IOReportFamily
23
com.apple.driver.AppleFDEKeyStore
28.30
com.apple.driver.AppleACPIPlatform
2.0
com.apple.iokit.IOPCIFamily
2.9
com.apple.iokit.IOACPIFamily
1.4
com.apple.kec.corecrypto
1.0
com.apple.kec.pthread
1
Model: MacBookPro11,1, BootROM MBP111.0138.B03, 2 processors, Intel Core i5, 2.4 GHz, 8 GB, SMC 2.16f58
Graphics: Intel Iris, Intel Iris, Built-In, 1024 MB
Memory Module: BANK 0/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
Memory Module: BANK 1/DIMM0, 4 GB, DDR3, 1600 MHz, 0x802C, 0x384B54463531323634485A2D314736453120
AirPort: spairport_wireless_card_type_airport_extreme (0x14E4, 0x112), Broadcom BCM43xx 1.0 (6.30.223.154.63)
Bluetooth: Version 4.2.3f10 13477, 3 services, 23 devices, 1 incoming serial ports
Network Service: Wi-Fi, AirPort, en0
Serial ATA Device: APPLE SSD SD0256F, 251 GB
USB Device: Internal Memory Card Reader
USB Device: BRCM20702 Hub
USB Device: Bluetooth USB Host Controller
USB Device: Apple Internal Keyboard / Trackpad
Thunderbolt Bus: MacBook Pro, Apple Inc., 17.2Hi
Thats pity that it happens. Did you check the Microsoft Windows XP SP2 Update information on the Toshiba driver page? In the Sat M30 driver area you will find the document which describes what application must be updated to use the SP2.
I would recommend firstly checking this sheet before starting any SP2 installations. -
Apps keep crashing after reinstalling Yosemite
Several applications on my computer always crash at startup after I attempted to reinstall Yosemite.I checked the crash logs and I saw something common of these crashed applications:
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000000
0x981d1000 - 0x981d9fff libsystem_pthread.dylib (105.10.1) <4A229519-29A1-3ABF-8CEF-43BCE4ACDA06> /usr/lib/system/libsystem_pthread.dylib
Any help will be greatly appreciated.Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
Step 1
For this step, the title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
In the top right corner of the Console window, there's a search box labeled Filter. Initially the words "String Matching" are shown in that box. Enter the name of the crashed application or process. For example, if Safari crashed, you would enter "Safari" (without the quotes.)
Each message in the log begins with the date and time when it was entered. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
☞ The log contains a vast amount of information, almost all of which is irrelevant to solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
☞ Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, select
DIAGNOSTIC AND USAGE INFORMATION ▹ User Diagnostic Reports
(not Diagnostic and Usage Messages) from the log list on the left. There is a disclosure triangle to the left of the list item. If the triangle is pointing to the right, click it so that it points down. You'll see a list of crash reports. The name of each report starts with the name of the process, and ends with ".crash". Select the most recent report related to the process in question. The contents of the report will appear on the right. Use copy and paste to post the entire contents—the text, not a screenshot.
I know the report is long, maybe several hundred lines. Please post all of it anyway.
If you don't see any reports listed, but you know there was a crash, you may have chosen Diagnostic and Usage Messages from the log list. Choose DIAGNOSTIC AND USAGE INFORMATION instead.
In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.)
Please don’t post other kinds of diagnostic report—they're very long and rarely helpful. -
IBooks Store keeps crashing on my iPad
Whenever I try to load the iBooks Store on my iPad it begins to open then crashes. Is there a fix for this issue.
No, not after downloading App. I downloaded 4 months ago. The last three days it has been crashing when I try to open it. The site seems unstable.
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MacBook Pro mtlion osx keeps crashing tried everything
Help anyone ?! I just gotten Apple TV
Need details on the "crashing."
If it is a kernel panic, please post the most recent Panic Log found in console app, System Diagnostic Messages.
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