IBooks crashing on page 5?
I have several iBooks created for a school curriculum on OSX 10.9.1 (and since updated) Mac Book Air and iMac machines.
About half of the books (6 of the 15) we created are crashing on page three in iBooks on our student devices - all new iPad Air with updates.
We are distributing them through our local network share drive.
Tried: recreating the books with "save as template", deleting previous copies from student devices, reloading books.
Tried: deleting video and interactive image content from iBooks (which makes them really boring) and redistributing them.
I really need some help, you guys. My school spent an enormous amount of money converting the site to Mac/iPad for all staff and students and it was my brilliant idea to convert the in-house curriculum to iBooks instead of handing out stacks upon stacks of paper to our students.
Any suggestions are most welcome.
HELP!
Hi ichoderso,
If you are having issues with iBooks failing to launch you may want to follow the steps in this article to see if you can get it up and running again -
Mac OS X: How to troubleshoot a software issue
http://support.apple.com/kb/HT1199
Specifically this section -
If the issue occurs in one application only
For example, one application does not open or unexpectedly quits. Mac OS X v10.4 and later can help with applications that unexpectedly quit by offering to open the application with default settings. If this doesn't help, skip to "Drag the application to the Trash and reinstall it if the issue persists..." below.
Make sure you are using the latest version of the software. Check with the manufacturer if the product is published by a third party.
If the issue only occurs while using a specific document, try creating a new document or replacing your document with a backup. Your document may be damaged. If possible, try testing with either a new file or a known-good file.
Drag the application to the Trash and reinstall it if the issue persists. Some Apple applications that may have been included with your computer can be reinstalled by using the Install, Restore, or iLife disc that came with the computer.
Thanks for using Apple Support Communities.
Best,
Brett L
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Re: iBooks has stopped working on my iPad2 -
IBooks crashing on startup - crash report
I was downloading some books and ibooks crashed on me and will not start without immediately crashing. Here is the crash report.
Process: iBooks [12899]
Path: /Applications/iBooks.app/Contents/MacOS/iBooks
Identifier: com.apple.iBooksX
Version: 1.0.1 (281)
Build Info: iBooks-281000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [203]
Responsible: iBooks [12899]
User ID: 501
Date/Time: 2014-07-02 19:23:03.795 -0500
OS Version: Mac OS X 10.9.4 (13E28)
Report Version: 11
Crashed Thread: 4 Dispatch queue: com.apple.BKLibrary.databaseQueue
Exception Type: EXC_CRASH (SIGABRT)
Exception Codes: 0x0000000000000000, 0x0000000000000000
Application Specific Information:
*** Terminating app due to uncaught exception 'NSInternalInconsistencyException', reason: 'This NSPersistentStoreCoordinator has no persistent stores. It cannot perform a save operation.'
abort() called
terminating with uncaught exception of type NSException
Application Specific Backtrace 1:
0 CoreFoundation 0x00007fff8bc1d25c __exceptionPreprocess + 172
1 libobjc.A.dylib 0x00007fff8a777e75 objc_exception_throw + 43
2 CoreData 0x00007fff97a2c16e -[NSPersistentStoreCoordinator executeRequest:withContext:error:] + 4398
3 CoreData 0x00007fff97a544f9 -[NSManagedObjectContext save:] + 537
4 IMCommonCore 0x000000010778fc9e -[IMCoreDataSource saveManagedObjectContext:] + 629
5 BKBookshelfCommonCore 0x00000001075cfb65 -[BKLibrary dq_saveDatabase] + 86
6 BKBookshelfCommonCore 0x00000001075d35cc -[BKLibrary dq_integrateClaimedAssetsReason:] + 3085
7 BKBookshelfCommonCore 0x00000001075d070f __34-[BKLibrary reloadWithCompletion:]_block_invoke257 + 31
8 libdispatch.dylib 0x00007fff8d5e01bb _dispatch_call_block_and_release + 12
9 libdispatch.dylib 0x00007fff8d5dd28d _dispatch_client_callout + 8
10 libdispatch.dylib 0x00007fff8d5df673 _dispatch_queue_drain + 451
11 libdispatch.dylib 0x00007fff8d5e09c1 _dispatch_queue_invoke + 110
12 libdispatch.dylib 0x00007fff8d5def87 _dispatch_root_queue_drain + 75
13 libdispatch.dylib 0x00007fff8d5e0177 _dispatch_worker_thread2 + 40
14 libsystem_pthread.dylib 0x00007fff8babfef8 _pthread_wqthread + 314
15 libsystem_pthread.dylib 0x00007fff8bac2fb9 start_wqthread + 13
Thread 0:: Dispatch queue: com.apple.main-thread
0 com.apple.IMPlatformCore 0x0000000107629df9 +[IMToolbarWindow isFullKeyboardAccessEnabled] + 0
1 com.apple.IMPlatformCore 0x00000001075fecba -[IMToolbarWindow initWithPlugInInstanceDescriptor:] + 195
2 com.apple.IMCommonCore 0x000000010778d68d -[IMPlugInManager createObjectForPlugInInstanceDescriptor:] + 117
3 com.apple.IMPlatformCore 0x00000001075fe0a8 -[IMWindowManager _openPlugIn:fromInstanceDescriptor:viewerInstanceDescriptor:error:display:] + 1081
4 com.apple.IMPlatformCore 0x00000001075fdbe0 -[IMWindowManager displayContentForPlugInInstanceDescriptor:inWindow:error:display:] + 1010
5 com.apple.IMPlatformCore 0x00000001075fd7ca -[IMWindowManager displayContentForPlugInInstanceDescriptor:inWindow:display:] + 60
6 com.apple.IMPlatformCore 0x00000001075fd75d -[IMWindowManager displayContentForPlugInDescriptor:instanceDescription:inWindow:display:] + 205
7 com.apple.iBooksX 0x000000010756e566 0x10756b000 + 13670
8 com.apple.iBooksX 0x000000010756e1f5 0x10756b000 + 12789
9 libdispatch.dylib 0x00007fff8d5e01bb _dispatch_call_block_and_release + 12
10 libdispatch.dylib 0x00007fff8d5dd28d _dispatch_client_callout + 8
11 libdispatch.dylib 0x00007fff8d5e4ef0 _dispatch_main_queue_callback_4CF + 333
12 com.apple.CoreFoundation 0x00007fff8bb844f9 __CFRUNLOOP_IS_SERVICING_THE_MAIN_DISPATCH_QUEUE__ + 9
13 com.apple.CoreFoundation 0x00007fff8bb3f714 __CFRunLoopRun + 1636
14 com.apple.CoreFoundation 0x00007fff8bb3ee75 CFRunLoopRunSpecific + 309
15 com.apple.HIToolbox 0x00007fff944e6a0d RunCurrentEventLoopInMode + 226
16 com.apple.HIToolbox 0x00007fff944e67b7 ReceiveNextEventCommon + 479
17 com.apple.HIToolbox 0x00007fff944e65bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
18 com.apple.AppKit 0x00007fff926ce24e _DPSNextEvent + 1434
19 com.apple.AppKit 0x00007fff926cd89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
20 com.apple.AppKit 0x00007fff926c199c -[NSApplication run] + 553
21 com.apple.AppKit 0x00007fff926ac783 NSApplicationMain + 940
22 libdyld.dylib 0x00007fff942ed5fd start + 1
Thread 1:
0 libsystem_kernel.dylib 0x00007fff9201de6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8babff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8bac2fb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x00007fff9201e662 kevent64 + 10
1 libdispatch.dylib 0x00007fff8d5df421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x00007fff8d5df136 _dispatch_mgr_thread + 52
Thread 3:: Dispatch queue: com.apple.root.low-priority
0 libsystem_kernel.dylib 0x00007fff9201e9f2 read + 10
1 com.apple.MediaToolbox 0x00007fff8f1125e8 fp_dh_db228245d37a6352f402f63b9cc28388 + 6600
2 com.apple.MediaToolbox 0x00007fff8f0b5d48 fp_dh_cfea876a34e90e3f31b122ff6cc12feb + 2792
3 com.apple.MediaToolbox 0x00007fff8f0b093f fp_dh_5757d475f68dbce3604db15c9d83b68a + 2687
4 com.apple.MediaToolbox 0x00007fff8f0e7d8c fp_dh_627c776071de4116ee9d0ed6fd4cc185 + 1580
5 com.apple.MediaToolbox 0x00007fff8f0ab2ea fp_dh_59c7a2665328d981f941c9c53bb17766 + 1498
6 com.apple.MediaToolbox 0x00007fff8f0fdd7f fp_dh_2f8fa47b5e0f9c01915e06945dac9e24 + 815
7 com.apple.MediaToolbox 0x00007fff8f0e49df XtCqEf5X + 1551
8 com.apple.BKFairPlayCore 0x00000001079f995b tpZFqotcPt::aWe3ud7al1w4Fkg8uF0l() + 35
9 com.apple.BKFairPlayCore 0x00000001079f943e tpZFqotcPt::UMbR2BA7sFYLuALoWh() + 70
10 com.apple.BKFairPlayCore 0x00000001079f9365 tpZFqotcPt::tpZFqotcPt() + 91
11 com.apple.BKFairPlayCore 0x00000001079f92d7 __28+[BKFairPlay contextManager]_block_invoke + 28
12 libdispatch.dylib 0x00007fff8d5dd28d _dispatch_client_callout + 8
13 libdispatch.dylib 0x00007fff8d5dd1fc dispatch_once_f + 79
14 com.apple.BKFairPlayCore 0x00000001079f92b9 +[BKFairPlay contextManager] + 42
15 libdispatch.dylib 0x00007fff8d5e01bb _dispatch_call_block_and_release + 12
16 libdispatch.dylib 0x00007fff8d5dd28d _dispatch_client_callout + 8
17 libdispatch.dylib 0x00007fff8d5df082 _dispatch_root_queue_drain + 326
18 libdispatch.dylib 0x00007fff8d5e0177 _dispatch_worker_thread2 + 40
19 libsystem_pthread.dylib 0x00007fff8babfef8 _pthread_wqthread + 314
20 libsystem_pthread.dylib 0x00007fff8bac2fb9 start_wqthread + 13
Thread 4 Crashed:: Dispatch queue: com.apple.BKLibrary.databaseQueue
0 libsystem_kernel.dylib 0x00007fff9201d866 __pthread_kill + 10
1 libsystem_pthread.dylib 0x00007fff8babf35c pthread_kill + 92
2 libsystem_c.dylib 0x00007fff8edcdb1a abort + 125
3 libc++abi.dylib 0x00007fff8d5adf31 abort_message + 257
4 libc++abi.dylib 0x00007fff8d5d3952 default_terminate_handler() + 264
5 libobjc.A.dylib 0x00007fff8a77830d _objc_terminate() + 103
6 libc++abi.dylib 0x00007fff8d5d11d1 std::__terminate(void (*)()) + 8
7 libc++abi.dylib 0x00007fff8d5d1246 std::terminate() + 54
8 libobjc.A.dylib 0x00007fff8a7780b0 objc_terminate + 9
9 libdispatch.dylib 0x00007fff8d5dd2a1 _dispatch_client_callout + 28
10 libdispatch.dylib 0x00007fff8d5df673 _dispatch_queue_drain + 451
11 libdispatch.dylib 0x00007fff8d5e09c1 _dispatch_queue_invoke + 110
12 libdispatch.dylib 0x00007fff8d5def87 _dispatch_root_queue_drain + 75
13 libdispatch.dylib 0x00007fff8d5e0177 _dispatch_worker_thread2 + 40
14 libsystem_pthread.dylib 0x00007fff8babfef8 _pthread_wqthread + 314
15 libsystem_pthread.dylib 0x00007fff8bac2fb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x00007fff9201de6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8babff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8bac2fb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x00007fff9201de6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8babff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8bac2fb9 start_wqthread + 13
Thread 7:
0 libsystem_kernel.dylib 0x00007fff9201de6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8babff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8bac2fb9 start_wqthread + 13
Thread 8:
0 libsystem_kernel.dylib 0x00007fff9201de6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8babff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8bac2fb9 start_wqthread + 13
Thread 9:
0 libsystem_kernel.dylib 0x00007fff9201de6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8babff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8bac2fb9 start_wqthread + 13
Thread 10:
0 libsystem_kernel.dylib 0x00007fff9201de6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x00007fff8babff08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x00007fff8bac2fb9 start_wqthread + 13
Thread 11:
0 libsystem_kernel.dylib 0x00007fff92019a1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x00007fff92018d18 mach_msg + 64
2 com.apple.CoreFoundation 0x00007fff8bb3ff15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x00007fff8bb3f539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x00007fff8bb3ee75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x00007fff9286e05e _NSEventThread + 144
6 libsystem_pthread.dylib 0x00007fff8babe899 _pthread_body + 138
7 libsystem_pthread.dylib 0x00007fff8babe72a _pthread_start + 137
8 libsystem_pthread.dylib 0x00007fff8bac2fc9 thread_start + 13
Thread 4 crashed with X86 Thread State (64-bit):
rax: 0x0000000000000000 rbx: 0x0000000109302000 rcx: 0x00000001093017f8 rdx: 0x0000000000000000
rdi: 0x0000000000003623 rsi: 0x0000000000000006 rbp: 0x0000000109301820 rsp: 0x00000001093017f8
r8: 0x00007fff8d5d4959 r9: 0x00007fff8edf58d0 r10: 0x000000000c000000 r11: 0x0000000000000206
r12: 0x0000000109301980 r13: 0x0000000000000000 r14: 0x0000000000000006 r15: 0x0000000109301860
rip: 0x00007fff9201d866 rfl: 0x0000000000000206 cr2: 0x000000010965a000
Logical CPU: 0
Error Code: 0x02000148
Trap Number: 133
Binary Images:
0x10756b000 - 0x10759cfff com.apple.iBooksX (1.0.1 - 281) <EAEE0F24-D1B8-3953-AC5D-8A4D5C48FBCC> /Applications/iBooks.app/Contents/MacOS/iBooks
0x1075b9000 - 0x1075dbfff com.apple.BKBookshelfCommonCore (1.0.1 - 1) <BBF756E3-A0FE-352E-A629-4389C18BBC21> /Applications/iBooks.app/Contents/Frameworks/BKBookshelfCommonCore.framework/Ve rsions/A/BKBookshelfCommonCore
0x1075fc000 - 0x10763ffff com.apple.IMPlatformCore (1.0.1 - 1) <FE1373CA-4F25-3C2F-BAEB-38CD4D1E4CA6> /Applications/iBooks.app/Contents/Frameworks/IMPlatformCore.framework/Versions/ A/IMPlatformCore
0x107678000 - 0x10773bfff com.apple.iTunesLibrary (11.2.2 - 11.2.2) <EA48A292-852A-3170-83BB-94D4C12FEC19> /Library/Frameworks/iTunesLibrary.framework/Versions/A/iTunesLibrary
0x107775000 - 0x10777bff7 com.apple.BookKit (1.0.1 - 158) <34C7F87F-63B6-3E53-A7B1-8A6656405F41> /System/Library/PrivateFrameworks/BookKit.framework/Versions/A/BookKit
0x10778a000 - 0x107801fff com.apple.IMCommonCore (1.0.1 - 1) <6D28CBF5-525D-33E8-946C-777A7952ED30> /Applications/iBooks.app/Contents/Frameworks/IMCommonCore.framework/Versions/A/ IMCommonCore
0x10786a000 - 0x107879ff7 com.apple.BKCommonCore (1.0.1 - 1) <74BB15B4-356B-3C71-AE96-C5771EA0A97A> /Applications/iBooks.app/Contents/Frameworks/BKCommonCore.framework/Versions/A/ BKCommonCore
0x107893000 - 0x107944ff7 com.apple.BKPlatformCore (1.0.1 - 1) <B2CF0921-9145-3C82-8E58-9ADE1656ED07> /Applications/iBooks.app/Contents/Frameworks/BKPlatformCore.framework/Versions/ A/BKPlatformCore
0x1079cd000 - 0x1079defff com.apple.BKStoreAccess (1.0.1 - 1) <B46A26FE-700E-34CD-A8E0-F9030B4B22D6> /Applications/iBooks.app/Contents/Frameworks/BKStoreAccess.framework/Versions/A /BKStoreAccess
0x1079f8000 - 0x1079fcfff com.apple.BKFairPlayCore (1.0.1 - 1) <7470801B-2979-3B62-8798-2781AE37FC35> /Applications/iBooks.app/Contents/Frameworks/BKFairPlayCore.framework/Versions/ A/BKFairPlayCore
0x107a07000 - 0x107a3fff7 com.apple.LookupFramework (1.1 - 132) <943587D3-3F31-329F-BB5A-893F81ECDE6A> /System/Library/PrivateFrameworks/Lookup.framework/Versions/A/Lookup
0x109354000 - 0x10935cff3 libCGCMS.A.dylib (599.25.10.1) <9A4FAAD7-1C16-33F8-A615-1DCAB0546E31> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x1093e7000 - 0x10940fffb libRIP.A.dylib (599.25.10.1) <623091DF-5769-3326-90EB-44EFC8087660> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x10941f000 - 0x109422ffa libCGXType.A.dylib (599.25.10.1) <9E609F91-BD17-3C51-A877-C80E7183A867> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGXTy pe.A.dylib
0x109649000 - 0x10964cfff libspindump.dylib (161.2) <E16E9BFB-8F34-366F-BE10-48993F5843BC> /usr/lib/libspindump.dylib
0x10c10c000 - 0x10c150ff7 com.apple.BKBookshelf (1.0.1 - 1) <65629A2A-453A-305D-8FD7-DC55012A6C1D> /Applications/iBooks.app/Contents/PlugIns/BKBookshelf.bundle/Contents/MacOS/BKB ookshelf
0x10c18f000 - 0x10c1a6ff7 com.apple.BKLibraryPlatformDataSources (1.0.1 - 1) <3DC599E3-2CDF-335A-9622-AC12EF362B84> /Applications/iBooks.app/Contents/PlugIns/BKLibraryPlatformDataSources.bundle/C ontents/MacOS/BKLibraryPlatformDataSources
0x10c465000 - 0x10d1d0ff7 com.apple.CoreFP (2.6.12 - 2.6.12) <AF25F685-326D-3DFE-9367-21895C69BD1D> /System/Library/PrivateFrameworks/CoreFP.framework/CoreFP
0x7fff6a47d000 - 0x7fff6a4b0817 dyld (239.4) <042C4CED-6FB2-3B1C-948B-CAF2EE3B9F7A> /usr/lib/dyld
0x7fff8a4ab000 - 0x7fff8a4c6ff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x7fff8a4c7000 - 0x7fff8a4d3ff7 com.apple.OpenDirectory (10.9 - 173.90.1) <256C265B-7FA6-326D-9F60-18DADF5F3A0E> /System/Library/Frameworks/OpenDirectory.framework/Versions/A/OpenDirectory
0x7fff8a4d4000 - 0x7fff8a4fcffb libxslt.1.dylib (13) <C9794936-633C-3F0C-9E71-30190B9B41C1> /usr/lib/libxslt.1.dylib
0x7fff8a520000 - 0x7fff8a769ff7 com.apple.AddressBook.framework (8.0 - 1371) <86409BC9-C2EB-3BBC-8F4D-43DCA2B23C5D> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x7fff8a76a000 - 0x7fff8a917f27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x7fff8a918000 - 0x7fff8ab75ffa com.apple.RawCamera.bundle (5.05 - 743) <362EA30F-3B5A-35C4-9455-339B0FDC89C6> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x7fff8ab76000 - 0x7fff8aba2ff7 com.apple.framework.SystemAdministration (1.0 - 1.0) <6FD03EF6-32B6-397D-B9D7-D68E89A462F5> /System/Library/PrivateFrameworks/SystemAdministration.framework/Versions/A/Sys temAdministration
0x7fff8aba3000 - 0x7fff8aba3fff com.apple.Accelerate.vecLib (3.9 - vecLib 3.9) <F8D0CC77-98AC-3B58-9FE6-0C25421827B6> /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/vecLib
0x7fff8abae000 - 0x7fff8abaffff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
0x7fff8abb0000 - 0x7fff8abd5ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x7fff8ac2b000 - 0x7fff8ac8afff com.apple.framework.CoreWLAN (4.3.3 - 433.48) <1F17FA12-6E84-309D-9808-C536D445FA6E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x7fff8ac9e000 - 0x7fff8ac9fff7 com.apple.print.framework.Print (9.0 - 260) <EE00FAE1-DA03-3EC2-8571-562518C46994> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
0x7fff8aca0000 - 0x7fff8accdff2 com.apple.frameworks.CoreDaemon (1.3 - 1.3) <43A137C4-3E72-37DC-945F-92569C12AAD4> /System/Library/PrivateFrameworks/CoreDaemon.framework/Versions/B/CoreDaemon
0x7fff8acce000 - 0x7fff8accffff com.apple.AddressBook.ContactsData (8.0 - 1371) <917BFD6E-9489-36FE-BFFD-DA29B0183686> /System/Library/PrivateFrameworks/ContactsData.framework/Versions/A/ContactsDat a
0x7fff8acd0000 - 0x7fff8acedff7 com.apple.framework.Apple80211 (9.4 - 940.60) <043C7CFD-B57B-3F9D-B0FE-CA4B97C43968> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x7fff8acee000 - 0x7fff8acf5fff com.apple.NetFS (6.0 - 4.0) <8E26C099-CE9D-3819-91A2-64EA929C6137> /System/Library/Frameworks/NetFS.framework/Versions/A/NetFS
0x7fff8acf6000 - 0x7fff8ad00fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x7fff8ad2a000 - 0x7fff8ad2afff com.apple.quartzframework (1.5 - 1.5) <3B2A72DB-39FC-3C5B-98BE-605F37777F37> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
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0x7fff90eed000 - 0x7fff90efbfff com.apple.CommerceCore (1.0 - 42) <ACC2CE3A-913A-39E0-8344-B76F8F694EF5> /System/Library/PrivateFrameworks/CommerceKit.framework/Versions/A/Frameworks/C ommerceCore.framework/Versions/A/CommerceCore
0x7fff90f23000 - 0x7fff90f3bff7 com.apple.openscripting (1.4 - 157) <B3B037D7-1019-31E6-9D17-08E699AF3701> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
0x7fff90f3c000 - 0x7fff90f3efff libRadiance.dylib (1043) <9813995C-DEAA-3992-8DF8-320E4E4E288B> /System/Library/Frameworks/ImageIO.framework/Versions/A/Resources/libRadiance.d ylib
0x7fff90f3f000 - 0x7fff90f84fff libcurl.4.dylib (78.94.1) <88F27F9B-052E-3375-938D-2603E90D8AD5> /usr/lib/libcurl.4.dylib
0x7fff90f85000 - 0x7fff90ff1fff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x7fff90ff2000 - 0x7fff9103dfff com.apple.ImageCaptureCore (5.0 - 5.0) <F529EDDC-E2F5-30CA-9938-AF23296B5C5B> /System/Library/Frameworks/ImageCaptureCore.framework/Versions/A/ImageCaptureCo re
0x7fff9104b000 - 0x7fff91072ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x7fff91073000 - 0x7fff9107bff7 com.apple.speech.recognition.framework (4.2.4 - 4.2.4) <98BBB3E4-6239-3EF1-90B2-84EA0D3B8D61> /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
0x7fff910bd000 - 0x7fff9118eff1 com.apple.DiskImagesFramework (10.9 - 371.1) <D85430A6-1410-3B5F-9D11-17E2440B786E> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x7fff9120d000 - 0x7fff9120fff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x7fff91210000 - 0x7fff91212fff com.apple.loginsupport (1.0 - 1) <4FBB283B-5BBD-3918-AC89-3A7286CFA145> /System/Library/PrivateFrameworks/login.frameworBack up all data.
This procedure will unlock all your user files (not system files) and reset their ownership, permissions, and access controls to the default. If you've intentionally set special values for those attributes on any of your files, they will be reverted. In that case, either stop here, or be prepared to recreate the settings if necessary. Do so only after verifying that those settings didn't cause the problem. If none of this is meaningful to you, you don't need to worry about it, but you do need to follow the instructions below.
Step 1
If you have more than one user, and the one in question is not an administrator, then go to Step 2.
Triple-click anywhere in the following line on this page to select it:
sudo find ~ $TMPDIR.. -exec chflags nouchg,nouappnd {} + -exec chown $UID {} + -exec chmod +rw {} + -exec chmod -N {} + -type d -exec chmod +x {} + 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Paste into the Terminal window by pressing command-V. I've tested these instructions only with the Safari web browser. If you use another browser, you may have to press the return key after pasting.
You'll be prompted for your login password, which won't be displayed when you type it. Type carefully and then press return. You may get a one-time warning to be careful. If you don’t have a login password, you’ll need to set one before you can run the command. If you see a message that your username "is not in the sudoers file," then you're not logged in as an administrator.
The command may take several minutes to run, depending on how many files you have. Wait for a new line ending in a dollar sign ($) to appear, then quit Terminal.
Step 2 (optional)
Take this step only if you have trouble with Step 1, if you prefer not to take it, or if it doesn't solve the problem.
Start up in Recovery mode. When the OS X Utilities screen appears, select
Utilities ▹ Terminal
from the menu bar. A Terminal window will open. In that window, type this:
res
Press the tab key. The partial command you typed will automatically be completed to this:
resetpassword
Press return. A Reset Password window will open. You’re not going to reset a password.
Select your startup volume ("Macintosh HD," unless you gave it a different name) if not already selected.
Select your username from the menu labeled Select the user account if not already selected.
Under Reset Home Directory Permissions and ACLs, click the Reset button.
Select
▹ Restart
from the menu bar. -
My iBook crashes when previewed or after exporting it and sync
Hello,
I designed a photography iBook, and added 2 gallery widgets of 20 pics each. My iBook crashes when previewed on my iPad 3 or after exporting it and syncing it to the iPad. It happens after viewing the book and interacting with it.
I have seen that the gallery widgets behave a bit sloppily when you swipe to the next pic, also the second row of thumbails (pics 11 to 20) don't show properly, some thumbails just don't appear.
What can I do? delete the widgets and start again? Is the iBook crashing because of them? Any user having this problem in the past months?
Thank you!I did it, removed both, started from 0 again. Same problem, thumbails dont show for items 11 to 20. The widget in general works a bit sloppily always, no matter amount of items.
i tried to make images smaller in resolution, same problem.
only solution: never have more than 10 items per gallery, and split 20 photos in 2 different galleries in 2 pages. -
IBooks crashes continually with pdf's
On latest OS and iBooks versions but when I open a pdf it starts to populate the small pages images across the bottom of the screen and then after ~30s crashes.
Things have improved with the current version of iBooks in that at least iBooks opens and displays the bookshelf (previous version would crash immediately).
pdf is ~70GB in size.
If I then open the pdf it displays for ~1sec and then iBooks crashes.
Currently iBooks is useless for these particular pdf's (electronic versions of a subscribed magazine).I don't fully understand what's involved but I've found that a System Reset cures many ills. It's easy, quick and harmless:
Hold down the on/off switch and the Home button simultaneously until you see the Apple logo. Ignore the "Slide to power off" text if it appears.
A System Reset does not remove any apps, music, movies, etc. nor does it cause any settings to revert back to default.
Also, you might wish to download the iPad-2 User Guide. Pay special attention to page 162. Note that this Guide also applies to the iPad-1 with IOS 4.3 except for those functions that are not supported by the hardware.
http://support.apple.com/manuals/#ipad
Finally, the User Guide can be downloaded at no charge via iBooks and a less comprehensive version of the Guide is included as a Safari bookmark. -
Please Help with ibook
I have a exception each time i open ibook from my mac (for ibook app itself or each time i select book tab from itunes) i got the same error
i have a MacBook Pro with OSX Maverick (2.5 Ghz I5 with 4 Gb RAM) and iphone 4 with IOS 7.1.2 (The latest version)
My problem start when sync my iphone, i selected the book tab to sync my books without install ibook in the iphone (don't do it) and then press sync ( ).
for some reason some document that i had in the iphone missing but still appear in ibook app. the result ibook crash trying to generate a bitmap for a non existing book
so the all ibook app is failing i cannot open in my mac but in the iphone can (and don't have all the items).
Until now i don`t find a solution to this. But any device connected to my account will have the same problem with ibook.
Please help
I include the errorBack up all data.
Triple-click anywhere in the line below on this page to select it:
~/Library/Containers/com.apple.BKAgentService
Right-click or control-click the line and select
Services ▹ Reveal in Finder (or just Reveal)
from the contextual menu.* A folder should open with an item selected. Quit the application if it's running. Move the selected item to the Trash. Relaunch the application and test.
*If you don't see the contextual menu item, copy the selected text to the Clipboard by pressing the key combination command-C. In the Finder, select
Go ▹ Go to Folder...
from the menu bar and paste into the box that opens by pressing command-V. You won't see what you pasted because a line break is included. Press return. -
IBook crash - no hard drive found while trying to reinstall
My iBook crashed overnight, and after running a hardward test, which seemed fine, I went to reinstall OS X. Sadly, there is no destination volume showing up, as if the harddrive is not there. When I ran the hardware test, the harddrive did seem to show up. Any ideas or help greatly appreciated.
Hi Matt,
see wether resetting the PRAM/NVRAM solves your issue:
http://docs.info.apple.com/article.html?artnum=2238
-Petra -
Header or Index facility on iBooks Author and Pages?
I'm an academic who has just published an eBook.
I used iBooks Author to write it, thinking that would be as convenient as Apple equipment normally is....
BUT: Neither iBooks Author nor Pages has
a) Index facility
b) Header facility.....
Finally, to use the Publish facility on iBooks Author one must have a US Tax code.
This limits the use of iBooks Author to USA Residents only.
I'm shocked by this restrictive, exclusive limits from Apple iBooks Author...
PLEASE can this be changed, Apple?!!
Till then, I feel obliged to write my next book with Microsoft Word: though I shouldn't think iBooks will be able to accept a Word index....!!
MarkHi Mark
Apologies for the confusion in not finding the 'masters' - coming from a print background, I tend to use the terminology of the main software I use. iBA calls them 'layouts'.
These can be accessed from top of the sidebar by going to the two horizontal lines next to the word 'Book', and dragging it down. There you will see the layouts for chapter, sections, etc. Looks like this:
These are the pages on which are used as the basis for the pages in the book. They can be changed (by clicking on the appropriate thumbnail on the sidebar), copied, or deleted (by right-clicking, and selecting from the options provided). I strongly recommend taking time to familiarise yourself with how these 'layouts' work, and really understanding them. Getting the template right from the outset is imperative. Take a look at the layouts for section and chapter starters. These already have text boxes which are set up to include Chapter name, section name, etc. 'Text variables', if you like. If you scroll down this list in the sidebar, you'll get to some alternative layouts for individual pages – 1 col, 2 col, 3 col, etc.:
Now - as you rightly point out - iBA has no idea what a facing page is - they are not relevant to what it does - make Apple-only ebooks. but if you wanted an 'illusion' of a facing page, this is where you could make it, by adapting one (or making a copy of one and adapting that), and sticking your name at the top of the page.
The problem is, this layout would not be used by default. You'd have to select every other page, right click on the thumbnail in the side-bar, and choose "Change Page Layout", whereupon you'll be able to select the layout you created for facing pages:
One final caveat - you say you want to create a print book from a PDF of this. You say "Print publishers always accept PDF files of my book, and iBooks easily creates PDF versions of the eBook". Have these printers ever used a PDF from iBA to print from before? It might not be as straight-forward as assumed. Print PDFs include crop marks (for imposition), will have 'bleed' if necessary (bleed is where images or colours actual go over the edge of a page), and will use the CMYK colourspace - used in both litho and digital print. The PDFs from iBA have no crops, and so do not support bleed, and the one I have tested was RGB, so you could expect colour variation conversion from one format to the other. And that's without taking into account page size/proportion, etc.
I would create a dummy book and make a PDF of that, and send it to your publisher/printer, and get them to see if they can use it first.
In my experience, the print books have always come first - done in specialist software (InDesign/Quark, etc), then the text content is then exported (either via a Word format, or .idml in the case of InDesign), and the resulting file is imported into iBA, and the images formatted (i.e. changed from CMYK to RGB .jpgs) resized, and images imported into iBA.
Hope that helps. -
Safari 3.04 with Tiger crashes on page but not Firefox
Safari 3.04 on 10.5.1 crashes on page while Firefox has no problems! Safari with previos OS dir not crash on same page.
Link: https://www.bna.no/#default
Crashes sporadically within a minute or two by clicking KATEGORIER or paging etc.
Error is: KERNPROTECTIONFAILURE at 0x0 or KERNINVALIDACCESS at 0x0
com.apple.WebCore
com.apple.JavaScriptCore
The page uses JavaScript/Ajax/WebServices ASP.Net 2.0
No problems on other Windows XP/Vista/browsers...
Is this a known scenario ?I have a very simple test case for this. Go to the following really simple form and submit it without with or without typing anything in the text box ...
http://www.oakstreetsoftware.com/bugtest.html
It doesn't matter what the form processor does, because the form is never submitted. This is a super simple HTML page, and it crashes Safari every time (after installing the latest security update, but not before). -
IBooks crashes on launch MBP OSX 10.9.5
iBooks crashes on launch, after replacing my HD in MBP 17" 2009 and ire-nstalling OSX 10.9.5, restoring all my files and apps from Time Machine. I reset permissions. Any suggestions?
Do a backup.
Quit the application.
Go to Finder and select your user/home folder. With that Finder window as the front window, either select Finder/View/Show View options or go command - J. When the View options opens, check ’Show Library Folder’. That should make your user library folder visible in your user/home folder. Select Preferences/com.apple.ibooks.plist. Move the .plist to your desktop.
Restart, open the application and test. If it works okay, delete the plist from the desktop.
If the application is the same, return the .plist to where you got it from, overwriting the newer one.
Thanks to leonie for some information contained in this. -
Ibooks crashes on my iMac 100% of the time..
Why does iBooks crash on my iMac 17 intel..
It does not do the same thing on my MacBook Pro ?Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Console in the icon grid.
Step 1
Make sure the title of the Console window is All Messages. If it isn't, select All Messages from the SYSTEM LOG QUERIES menu on the left. If you don't see that menu, select
View ▹ Show Log List
from the menu bar.
Enter the name of the crashed application or process in the Filter text field. Select the messages from the time of the last crash, if any. Copy them to the Clipboard by pressing the key combination command-C. Paste into a reply to this message (command-V).
When posting a log extract, be selective. In most cases, a few dozen lines are more than enough.
Please do not indiscriminately dump thousands of lines from the log into this discussion.
Important: Some private information, such as your name, may appear in the log. Anonymize before posting.
Step 2
In the Console window, look under User Diagnostic Reports for crash reports related to the crashed process. The report name starts with the name of the process, and ends with ".crash". Select the most recent report and post the entire contents — again, the text, not a screenshot. In the interest of privacy, I suggest that, before posting, you edit out the “Anonymous UUID,” a long string of letters, numbers, and dashes in the header of the report, if it’s present (it may not be.) Please don’t post shutdownStall, spin, or hang logs — they're very long and not helpful. -
TS3274 why does ibooks crash on ipad air using 8.02?
why does ibooks crash on ipad air using 8.02?
Hi DizzyTaco2,
If you are having issues with an Apple application such as iBooks freezing or quitting unexpectedly on your iPad, you may want to try some things to troubleshoot.
First, quit all running applications and test again -
iOS: Force an app to close
Next, I would try restarting the iPhone -
Turn your iOS device off and on (restart) and reset
If the issue is still present, you may want to restore the iPhone as a new device -
iOS: How to back up your data and set up your device as a new device
Thanks for using Apple Support Communities.
Best,
Brett L -
IBooks crashes after ios8 upgrade
i completed the ios8 upgrade and now IBooks crashes every 5 minutes. How do I fix it or report it?
I'm having the same problem on my iPad Air. iBooks worked fine on iOS 7, but started crashing about 3-5 minutes after launching from the moment I installed iOS8. The crash seems to happens while iBooks is syncing with iCloud and putting my iPad in flight mode prevents it from happening. Disabling the syncing of bookmarks, notes and collections does not prevent the app from crashing. I've tried restoring my iPad using different backups(including one I made just before the upgrade to iOS 8), but the crashes keep happening.
As this only happens on my iPad and not on my iPhone 5, where I have automatic downloads disabled, I tried disabling automatic downloads. This seemed to prevent a crash only once, but once I tried to download a book manually, the crashes started happening again. I also noticed that any book downloaded after installing iOS 8 doesn't seem to be recognised as a purchased book. If I try to delete it, I only get the "Delete" option for books(which usually only appears for books that weren't purchased from the iBooks store), while I still get both the "Delete From All Devices" and the "Delete This Copy" options for any books downloaded from the store before installing iOS 8. On my iPhone, I still get both these options for any books downloaded after installing iOS 8.
The only thing I found is that there is a JetsamEvent log in the diagnostics & usage data screen at the exact time of each iBooks crash. Each of these listed iBooks as being the largest process.
I hope Apple provide a fix soon, it's a bit disappointing to have to read iBooks on my iPhone instead of the larger screen of my iPad. -
Updated iPad2(2011) to iOS8 now iBooks crashes while reading a book. What is going on?
Updated iPad2(2011) to iOS8. Now iBooks crashes while reading a book and closes down. I have sync'd the iPad a few times but nothing changes and it will 'crash' every 5-10 minutes. What is going on?
A better solution. This worked for me and several others, from a post from MrsMike921 in the following thread:
https://discussions.apple.com/message/26725105#26725105
go to your settings, and first go to Safari and delete your history by scrolling down to "clear history and website data". Then go to the advanced settings and select ""website data". It should show 0 bytes. If not, clear again.
next go to iTunes and App Store in settings, and touch your Apple ID, the select sign out.
AFter you you sign out of your ID, restart your iPad by holding down the power button and home key simultaneously until you see the apple logo after the restart.
when you are powered up, go to iBooks. You should get a message that you need to sign in to sync up your books. Sign in, and that should do it. -
Safari crashes or pages load chaotically
This is a question for my Mom who runs Safari 1.3.2 (v312.6) on her iMac which runs Mac OS X 10.3.9.
Internet runs on Comcast cable access.
Safari is really acting squirrely. Crashes often. ALWAYS crashes if YouTube is accessed.
Even if it doesn’t crash, the page formats are often incomplete or “messed up.” Like overlapping text or images. Difficult to use buttons.
Any thoughts?
Thank youHI,
She's running an old version of Safari and an old version of the Mac OS X (10.3.9).
Today's web sites contain content that requires up to date software.
Crashing while using YouTube content on Safari 1.3.2... not surprising.
See if her iMac can be updated to the latest version of the Flash Player Plugin for 10.3 here.
http://get.adobe.com/flashplayer/otherversions/
And try Safari maintenance. http://guides.macrumors.com/SpeedupSafari
Also, check the hard drive for available disk space.
Control or right click the MacintoshHD icon on your Desktop. Click "Get Info". Under the General tab you will see Capacity and Available. *Make sure there is at least 10% available.*
Carolyn
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