IBooks will not update, what's up?

Why do iBooks and Numbers simply not update?
Apparently this is a longstanding problem that Apple continues to ignore.

Hello,
Have you tried restarting Firefox in safe mode.
You can do that by simply pressing and Holding on the SHIFT key and double clicking on the Firefox icon on your desktop.
See
[[Troubleshoot Firefox issues using Safe Mode]]
Moreover,
Your System Details List shows that you have a '''user.js '''file in the profile folder to initialize some prefs on each start of Firefox.
The '''user.js''' file is only present if you or other software has created it, so normally it wouldn't be there. you can check its content with a plain text editor if you didn't create this file yourself.
The user.js file is read each time you start Firefox and initializes preferences to the value specified in this file, so preferences set via user.js can only be changed temporarily for the current session.
* http://kb.mozillazine.org/Preferences_not_saved
You can rename or delete the prefs.js file and possible numbered prefs-##.js and user.js files to reset all prefs to the default value.
* http://kb.mozillazine.org/Preferences_not_saved
* http://kb.mozillazine.org/Resetting_preferences
You can use this button to go to the Firefox profile folder:
'''Help''' > '''Troubleshooting Information >''' Profile Directory: Show Folder (Linux: Open Directory; Mac: Show in Finder)
Note that the "Application Data" folder in XP/Win2K and the "AppData" folder in Windows Vista and Windows 7 and later versions are hidden folders.
* http://kb.mozillazine.org/Show_hidden_files_and_folders
* http://kb.mozillazine.org/Profile_folder_-_Firefox
Please reply back to us.

Similar Messages

  • TS1702 iBooks will not update, now locked out of it. All books and PDF will be lost if uninstall. Ideas?

    iBooks will not update, now locked out. All books and PDF will be lost if uninstall. Ideas?

    Hi Email_user_02,
    Thanks for the post and welcome to the forum.  I am very sorry to hear you have been locked out of your email account.
    If I had to speculate as to what has happened I would think that when the home move order was placed your email address was not moved to your new account.  If your email is not linked to a broadband account or premium mail then the message you are receiving would be correct.  However its clear that this is our fault and I am really sorry about this. This is something that I can sort out.
    Can you please get your details off to me in an email?  Just click on my username, (SeanD) and you will find the 'Mods contact link' under the 'About me' section of my profile.  Once I have your details I will be able to confirm what has happened but more importantly I will ensure that nothing happens with this email address.
    Cheers
    Sean
    BTCare Community Manager
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry that we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

  • TS1702 I have an iPad 1. I went to do an update on GarageBand and iBooks but it will not update. How do I return it to the original version?

    I have an iPad 1. I went to do an update on GarageBand and iBooks but it will not update. How do I return it to the original version?

    Well, to paraphrase the old line, "What're you gonna believe, that email or your own lying eyes?"
    The first thing I'd recommend trying is to power down your iPad (press & hold Sleep/Wake until the red OFF slider appears, then slide it to shut down), and then boot it back up and try again. You're resetting a bunch of state signals by doing that and this simple action (the first of a series recommended by Apple in your Users Guide) will quite often clear up these sorts of problems.

  • HT4623 I updated my iPhone 5S to iOS 7.0.2 and iBooks will not load anything from the Store and Safari keeps crashing

    I updated my iPhone 5S to iOS 7.0.2 and iBooks will not load anything from the Store- I cannot search or even view my purchases.
    Also Safari keeps crashing. I have shut down the phone and restarted it twice and that hasn't helped. Any ideas?

    Libellen wrote:
    I updated my Iphone 5s with IOS 7.0.5
    The Update would not have Installed if it was not suitable for your Device.
    Libellen wrote:
    ...  anyhowe the phone is now totaly "dead" and will not turn on
    First try a Reset  ( No Data will be Lost )
    Press and hold the Sleep/Wake button and the Home button at the same time for at least Ten seconds... (But can take Longer)... until the Apple logo appears. Release the Buttons
    If no joy... Try a Restore...
    1: Connect the device to Your computer and open iTunes.
    2: If the device appears in iTunes, select and click Restore on the Summary pane.
    Restoring  >  http://support.apple.com/kb/HT1414
    3: If the device doesn't appear in iTunes, try using the Steps in this article to force the device into Recovery Mode.
    Note on Recovery Mode.
    You may need to try this More than Once... Be sure to Follow ALL the Steps...
    Once you have Recovered your Device...
    Re-Sync your Content or Restore from the most Recent Backup...
    Restore from Backup  >  http://support.apple.com/kb/ht1766

  • I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?

    I have the iPhone 5s. I synced it with my Mac and got all the old apps from my old phone. I was not able to update any of the apps on the old phone and they will not update on the new iPhone 5s either! What can I do?

    Hey there rmflint,
    It sounds like you are wanting to update the Apps that were synced over from your computer to your new iPhone 5s. If you are clicking Updates in the App Store in the bottom right corner, would you mind clarifying what happens when you are trying to update them? 
    App Store at a glance
    http://help.apple.com/iphone/7/#/iph3dfd8c19
    Thank you for using Apple Support Communities.
    Take care,
    Sterling

  • No matter what I try, Camera Raw will not update from 8.3 to 8.4.1 in PS CC

    I've tried completely uninstalling Bridge and Photoshop CC and reinstalling and I'm still on Camera Raw 8.3.
    It just will not update.
    I also tried the link to manually install and it just says the patch is not applicable.
    Any ideas why even after completely removing and reinstalling both Bridge and Photoshop my Camera Raw will not update?
    Thanks

    When I replied to your post, I was replying to an original post that came in via my e-mail today at 2:30 and was the most recent thing in the ACR forum and had remained unanswered for 1.5 hours, so I decided to reply.  Had your post been put in a forum I subscribed to and happen to notice days ago, then I might have seen it, then, but didn't see it until this afternoon, and the e-mail version of your post only had the scant initial information, not the subsequent question and answer about your OS that you'd replied to on the other forum.  So as you say, I had not read the thread, because it was on a forum I didn't subscribe to.  So be shocked and perhaps awed as is necessary.  My treat.
    Second, I did make a typo when I said Win8/8/8.1 and it should have been Win7/8/8.1, which might have been deduced by the repeated 8, so you could have asked for clarification.
    Seeing as you're on Windows 7 which ACR 8.4 should be compatible with, one minor detail is that I see in the compatible Lightroom 5.4 requirements that it needs Windows 7 Service Pack 1, which would mean you'd want to be caught up on your Windows Updates, which I would assume you'd be.
    There are direct links to ACR 8.4(.1) on Jeff Tranberry's blog that are distinct for PS-CS6 and PS-CC so maybe that is what isn't right?
    Keeping Photoshop Up-To-Date
    You might check what version of PS-CC you have.  14.2.1 is the most current, and maybe that is prerequisite to ACR 8.4.1, I don't know. 
    If worse comes to worse, uninstall everything Adobe, then run the CS Cleaner then re-install CC Desktop and see what happens as you install PS-CC and it's updates.  It may need to be run several times.
    Once you're ready to retry your installs, you also might try to Quit CC Desktop and run it As Administrator in case there is a permissions issue.
    The CS Cleaner can be found, here:
    Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6

  • TS1363 itunes will not update on my computer and now wont detect my ipod. it says i have to contact an addministrator. what do i do?

    itunes will not update on my computer and now wont detect my ipod. it says i have to contact an addministrator. what do i do?

    Hi enp518,
    Welcome to Apple Support Communities.
    We have some information in this article that may be helpful:
    Trouble installing iTunes or QuickTime for Windows
    http://support.apple.com/kb/HT1926
    To install iTunes or QuickTime software, you need to be logged in as an administrator on the computer. If you're not sure if you have administrator account access, you may find this Microsoft article helpful:
    Windows 7: How do I log on as an administrator?
    Otherwise, refer to the Help documentation from Microsoft, contact your IT department, or visit support.microsoft.com for more information.
    Best,
    Jeremy

  • HT201210 this was not helpful, my iphone will not update or restore and my itunes will no longer reconize it, what should I do?

    this was not helpful, my iphone will not update or restore and my itunes will no longer reconize it, what should I do?

    iOS device not recognized in Windows

  • My apps will not update on my iPad. I tried restarting but no success. What do I do now?

    iPad will not update apps. I tried signing out of iTunes and restarting iPad but no success. What can I do to resolve this problem?

    Close All Open Apps... Sign Out of your Account... Perform a Reset and try again.
    Reset... No Data or Settings will be lost...
    Press and hold the Sleep/Wake button and the Home button at the same time for at least ten seconds, until the Apple logo appears. Release the Buttons.
    http://support.apple.com/kb/ht1430
    Also, See Here...
    https://discussions.apple.com/thread/4074945?tstart=0

  • Itunes64.msi missing from computer now itunes will not update and don't know what to do

    my itunes on my computer will not update ever time i try to update it tells me that the itunes64.msi is missing and i don't know what to do. My itunes account will let me on but the minute that i try to get on the store it stops working. What can i do to fix this should i delete itunes and reinstall

    Take a look at this user provided tip. This should help with iTunes and Windows installation and update problems. Troubleshooting issues with iTunes for Windows updates

  • HT2311 Help! iTunes update 10.7 will not open: What to do??

    Help! iTunes update 10.7 will not open: WHAT TO DO?
    Recently I updated to Snow Leopard from 10.5.8  and then updated to 10.6.8. The recent update to itunes 10.7 has completely failed as iTunes fails to boot up and just send a message to Apple. So now I cannot access my music library. I tried deleting the new iTunes 10.7 and reinstalling iTunes 10.6.3 and also 10.3.1 with exactly the same result. I did the installation after turning off as many background software items as I could like Sophos Anti Virus and Little Snitch. This makes one want to give up on software updates - I have had an increasing number of failures as my machine gets to 5 years old.
    Macbook:
    Model: MacBook3,1, BootROM MB31.008E.B02, 2 processors, Intel Core 2 Duo, 2.2 GHz, 4 GB, SMC 1.24f3
    Graphics: Intel GMA X3100, GMA X3100, Built-In, 144 MB

    OK  - I have found my own fix in an older thread / discussion:-
    iTunes 10 for Mac: May quit unexpectedly on launch
    http://support.apple.com/kb/TS3494
    basically from home/Library/Quicktime one has to remove the file: DesktopVideoOut.component
    Is this to do with Flip4Mac?

  • My Apple TV will not update to the latest software, dose anyone know what the problem is, I've reset, tried to do it wirelessly as well as while connected via Ethernet cable.. Both have resulted in the same message!!

    My Apple TV will not update to the latest software, dose anyone know what the problem is, I've reset, tried to do it wirelessly as well as while connected via Ethernet cable.. Both have resulted in the same message!! Update unsuccessful, current software version is 5.1 (5201) . I've rented a movie recently and does not appear in my movie list, but I have been charged for this movie, can someone help me out with these issues.

    If your problem persists get yourself a micro USB cable (sold separately), you can restore your Apple TV from iTunes:
    Remove ALL cables from Apple TV. (if you don't you will not see Apple TV in the iTunes Source list)
    Connect the micro USB cable to the Apple TV and to your computer.
    Reconnect the power cable (only for Apple TV 3)
    Open iTunes.
    Select your Apple TV in the Source list, and then click Restore.
    If when you choose restore you get a message that the device cannot be found, download the file below
    Apple TV Software Restore 5.1.1 (2nd generation)
    Apple TV Software Restore 5.1.1 (3rd generation)
    Then hold down the option key while choosing restore and select the downloaded file when prompted.

  • My password seems to be working but my apps on my i pad will not update?  what am i doing wrong?

    i hove not been able to update apps on my ipad for weeks  my password seems to work but it will not update apps?  what am i doing wrong?

    What happens when you try to update? That is the missing element here? Without knowing what you are experiencing, it's really difficult to suggest what to do. I will go on the assumption that you are seeing the "waiting" icons. If that's the case, this is my standard response that includes quite a number of things to try.
    Even if it is not the "waiting" icons issue, one of these suggestions might help anyway.
    1. Tap the "waiting" icon and see if you can pause it. If it does pause, then tap it again and see if it will resume. If that works, repeat the same steps for each "waiting" icon.
    2. Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
    3. Make sure that you do not have a stalled download in iTunes - if you have a download in there that did not finish, complete that one first.
    4. If that doesn't work - sign out of your account, restart the iPad and then sign in again.
    Settings>iTunes & App Store>Apple ID. Tap your ID and sign out. Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
    Go back to Settings>iTunes & App Store>Sign in and then try to update again. Tap one waiting icon only if necessary to start the download stream.
    5. You can also try deleting the waiting icons - tap and hold down on an icon until it wiggles - the tap the X on the icon to delete it. Then try to download again. Apps may also be able to be deleted in Settings>General>Usage>Storage if you cannot get the X to pop up on the icon.
    6. You can try resetting all settings. Settings>General>Reset>Reset All Settings. You will have to enter all of your device settings again.... All of the settings in the settings app will have to be re-entered.
    7. If all else fails, download the updates or the apps in iTunes on your computer and then sync the content to your iPad.

  • TS3274 My iPad will not update apps.  It states it is installing but it will not complete the installation.  This has been going on for more than 24 hours.  What do I need to do?

    My iPad will not update apps.  It states it is installing but if never completes the installation this has been going on for more than 24 hours. What do I need to do?

    Try a reset:
    1. Hold the Sleep and Home button down (together) for about 10 seconds
    2. Until you see the Apple logo (very important)

  • The Adobe ExportPDF wants me to update the program however it will not update. What do I do?

    The Adobe Export PDF wants me to update the program however it will not update.  What should I do?

    ExportPDF is a web-based service.  There's nothing to update.
    Are you being prompted to update Adobe Reader?

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