IBooks won't let me read a book
I downloaded iBooks and bought a book on iTunes. It says that it would have gone straight to my iBooks and it has. However it won't let me read the book and says the format is incorrect or not a format that iBooks can open. Any ideas of help?
Try deleting it and redownloading. If that doesn't work, try using the Report a Problem link on your receipt.
Similar Messages
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Working on a MAC with a Kobo. ADE won't let me read DRM books - 4.0 crashes when opening library books (EVERY. SINGLE. TIME) so I installed 3.0 and now I get an "activation error". I have it authorized to my ID....WHERE IS THE STAFF TO ANSWER QUESTIONS?!?!?!?!?!?!?!?!?!?!?!?!?!!?!? I have wasted hours on this and I'm getting really annoyed.
Thank you! This worked. But now I copied my files back, which was successful. But the last file did´t work. I even loaded this file from the bookstore. When I try to load this file, ADE crashes and gives me the following report:
Process: Adobe Digital Editions [1042]
Path: /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
Identifier: com.adobe.adobedigitaleditions.app
Version: 4.0.3 (1)
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Adobe Digital Editions [1042]
User ID: 501
Date/Time: 2015-03-17 17:24:50.622 +0100
OS Version: Mac OS X 10.10.2 (14C1510)
Report Version: 11
Anonymous UUID: 39575296-9512-7D9E-6037-5A7F3189509D
Time Awake Since Boot: 3000 seconds
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x0000000000000020
VM Regions Near 0x20:
-->
__TEXT 000000010fa2d000-0000000110299000 [ 8624K] r-x/rwx SM=COW /Applications/Adobe Digital Editions 4.0.app/Contents/MacOS/Adobe Digital Editions
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.adobe.adobedigitaleditions.app 0x000000010ff7ff1f uft::Value::inlineSet(uft::Value const&) + 7
1 com.adobe.adobedigitaleditions.app 0x000000010ff74e54 uft::Value::operator=(uft::Value const&) + 14
2 com.adobe.adobedigitaleditions.app 0x000000010fbcbdbc css::StyleHandler::verifyXMLStylesheetTree(mdom::Node const&) + 300
3 com.adobe.adobedigitaleditions.app 0x000000010fbc868d css::StyleHandler::processXMLStylesheet(uft::URL const&, mdom::Node const&, uft::String const&) + 227
4 com.adobe.adobedigitaleditions.app 0x000000010fbc8586 css::StyleHandler::resourceDownloadComplete(mdom::Node const&, uft::String const&, uft::URL const&, uft::String const&) + 142
5 com.adobe.adobedigitaleditions.app 0x000000010fcef047 pxf::ResourceStreamReceiver::bytesReady(unsigned long, dp::Data const&, bool) + 207
6 com.adobe.adobedigitaleditions.app 0x000000010fcc84cf rmsdk::zip::ZLibDecompressorStream::bytesReady(unsigned long, dp::Data const&, bool) + 683
7 com.adobe.adobedigitaleditions.app 0x000000010fca66b0 package::AESZipDecryptor::bytesReady(unsigned long, dp::Data const&, bool) + 576
8 com.adobe.adobedigitaleditions.app 0x000000010fcc71e6 rmsdk::zip::ZipEntryStream::bytesReady(unsigned long, dp::Data const&, bool) + 34
9 com.adobe.adobedigitaleditions.app 0x000000010fcc7151 rmsdk::zip::Entry::bytesReady(unsigned long, dp::Data const&, bool) + 235 -
HT5544 Purchased books won't let me read my book
I paid for a book a few months ago and decided to read it again. I went to my purchased books, but it's not available to re-download. It is trying to make me purchase the book all over again. I was never refunded my purchase and I didn't delete it. Please help!!!
There may be a background photo missing. Check in the layout options, if one of your pages is using a photo background - the gray "Golden Gate Bridge pattern".
Then you need to drag a photo to the empty background of the page are select a different background pattern.
-- Léonie
Added: The screenshot is from iPhoto 9.5 on my mac - what is your iPhoto version? -
Adobe reader won't let me read PDF
Adobe reader won't let me read PDFs until I sign the end agreement which doesn't show up in black under the sign area.
Sorry, I don't understand that...
After you install or update Adobe Reader, you have to accept the end user license agreement by clicking on the Agree Accept button; is that what you mean? -
I want to buy a book I created in iPhoto. I want to leave blank some spaces in the photo layout, but the app won't let me "buy the book" unless all the layout spaces are filled.
That is correct - you must have a photo in every photo frame to order
LN -
All of a sudden my ipad2 won't let me read emails, says wrong password but I haven't changed anything!! Can anyone please help me to sort this? Many thanks.
iOS: Unable to send or receive email
http://support.apple.com/kb/TS3899
Can’t Send Emails on iPad – Troubleshooting Steps
http://ipadhelp.com/ipad-help/ipad-cant-send-emails-troubleshooting-steps/
Setting up and troubleshooting Mail
http://www.apple.com/support/ipad/assistant/mail/
Using a POP account with multiple devices
http://support.apple.com/kb/ht3228
iOS: Adding an email account
http://support.apple.com/kb/HT4810
iOS: Setting up an Outlook.com, Hotmail, Live, or MSN email account
http://support.apple.com/kb/ht1694
Server does not allow relaying email error, fix
http://appletoolbox.com/2012/01/server-does-not-allow-relaying-email-error-fix/
Why Does My iPad Say "Cannot Connect to Server"?
http://www.ehow.co.uk/info_8693415_ipad-say-cannot-connect-server.html
How to Sync Contacts with Your iPad Using iTunes
http://www.dummies.com/how-to/content/how-to-sync-contacts-with-your-ipad-using- itunes.html
iOS: 'Mailbox Locked', account is in use on another device, or prompt to re-enter POP3 password
http://support.apple.com/kb/ts2621
The iPad's Mail app has no provisions for creating groups. However, you can use a third party app that many users recommend.
MailShot - https://itunes.apple.com/us/app/mailshot-pro-group-email-done/id445996226?mt=8
Group Email - https://itunes.apple.com/us/app/group-email!-mail-client-attachments/id380690305 ?mt=8
iPad Mail
http://www.apple.com/support/ipad/mail/
Configuration problems with IMAP e-mail on iOS with a non-standard SSL port.
http://colinrobbins.me/2013/02/09/configuration-problems-with-imap-e-mail-on-ios -with-a-non-standard-ssl-port/
Try this first - Reset the iPad by holding down on the Sleep and Home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons. (This is equivalent to rebooting your computer.)
Or this - Delete the account in Mail and then set it up again. Settings->Mail, Contacts, Calendars -> Accounts Tap on the Account, then on the red button that says Remove Account.
Cheers, Tom -
My reader will not let me read my book..
Hi,
So my parents just bought me my new Sony e-reader (PRS-650) touch edition and I just bought my first book off of the sony library. When i first transferred it to my e-reader it let me read the book. However, when I turned off the system and came back later to read, on the screen it came up as "Protected by Digital Rights Management" with a circle with a line through it and will not let me read the book.
I then removed the book and re-transferred it to the e-reader and it worked until i turned it off and restarted it.
Thanks for your help!Hello KLH,
Sounds like a DRM Authorization error, try reauthorizing your Reader.
http://www.kb.sony.com/selfservice/micr ... 0203108498 -
Adobe and my new Macbook Air won't let me read trusted website docs
I have bought a new Macbook Air. I migrated all the info from my old Mac but had to download Adobe again. It now won't let me read website docs that I trust. I guess I have to alter the filters but I'm not very good at this so need some help please?
You should be using 11.
10 was from the days of Snow Leopard.
Download AppZapper (it's a free trial)
Install it and open it.
Drag the Adobe reader app from your Applications folder to the AppZapper window.
"Zap" it and anything else in the window to the trash.
Close and quit AppZapper.
Go to: Mac HD/Library/ Internet Plugins
Trash the AdobePDFviewer.plugin and AdobePDFViewerNPAPI.plugin files.
Empty the trash.
Download the Reader XI FULL installer here: http://get.adobe.com/reader/enterprise/
Quit your browser and run the installer. -
HT5861 iBooks won't let me sign in
I just upgraded to Mavericks and was checking out the iBooks app. It transferred my current collection of books on itunes at this computer, but won't let me sign in to the app with my id. It won't even present the window or page to input my id and password. It just updated to version 1.0.1. Is anybody else having this issue?
Hello Sean
Check in the drop down menu Store > Sign In to see if the menu pops up to sign in.
Using an existing Apple ID with the iTunes Store, Mac App Store, and iBooks Store
http://support.apple.com/kb/ht2589
Regards,
-Norm G. -
Why doesn't iphoto let me order the book I composed? They say I have the wrong address yet it is my address.
What Print Products Store do you have iPhoto linked to in iPhoto's Advanced preference pane?
Is it the correct one for where you address is?
OT -
Won't let me make a book? no theme installed?
my iphoto 11 wont let me make a book. when i click create it tells me .......There were no themes located. Until at least one theme has been installed, this feature will be unavailable. what? help
Click here for a discussion on resolving this
LN -
I borrowed a book from my library's online eBook selection and successfully got it to ADE. After that I finally got it to my NOOK. Then when I opened it it said: Error Dialog User not activated. Is it because either my computer or NOOK is not authorized? If so I already authorized by computer and I'm not sure about my NOOK but it does show up in ADE. Please help!
If that doesn't work , try this (it has a few more extra steps)
1) plug in your nook via USB and delete the digital editions folders.
2) properly eject and unplug your nook from your computer.
3) uninstall ADE and then reinstall ADE from the website (surprise! there is a 2.0 version out there...this is the underlying issue, i think)
4) delete any library books from ADE but don't return them (right click on the books and say remove from library don't use the return feature. if you return them, you'll have to reborrow. deleting them doesn't do anything except dissassociate them from ADE. i read somwhere that the next step wipes out the lending info from ADE, so i did this just in case that meant it would return my items. this step may be entirely unnecessary, but better safe than sorry).
5) once you open the new version of ADE, hit control+shift+d. it will ask you if you want to erase your previous authorization FOR YOUR COMPUTER. you do, so say yes. once you remove your previous authorization for your computer, then go to help...authorize computer. put in your adobeID information. this will reauthorize your computer to use ADE.
6) plug in your nook via USB. once you see it appear in the ADE bookshelves, clik on the little gear icon (settings) and click on authorizedevice. it'll reauthorize your nook with the new nook software version andthe new ADE software version.
7) redownload your library books (if you followed step 4) and transfer them to your nook as usual. -
Does anyone know why iBooks won't let me download a new purchase?
I am frustrated for some reason I cannot download from iBooks. I have over 20 books and for some reason it will not let me purchase a new book. I downloaded a sample but cannot get the entire book. Has anyone had this problem?
Mr. MJ, I know that. I'm not trying to download ibooks or a book on ibooks onto my computer. I'm trying to purchase a book from within the ibooks APP!!!!!!!!!!!!!
Since you did not read my original post, I will repost it here for you:
"everytime i click "download" in the ibookstore, it says that i need to purchase this book, but it won't allow me to purchase it. I tried emailing apple, and my questions go unanswered"
To explain further: I see the book that I want to purchase, the button says, "download" I tap that, then I get a warning saying "YOU NEED TO PURCHASE THE BOOK BEFORE YOU CAN DOWNLOAD IT." So please tell me, how can i purchase a book when the ibookstore will not let me purchase it?
I've tried deleting the ibooks app and reinstalling it. I've tried updating my credit card info. I've changed my password. How can i purchase this book?????? -
IBooks won't let me highlight text that is inside a table!
Hey All,
This seems really silly but when I create a table inside iBooks author and preview it on my iPad, I cannot select text inside the table to highlight, search, or make notes on. It's just a static table. In the book I'm creating, there is so much info inside tables that students will want to highlight and use as study cards so I've got to find a workaround. I know you can highlight text added inside a shape and I've thought about making a bunch of rectangles and fitting the text in there but it's much more work for me and seems like a "mickey mouse" way of doing things. Does anyone have any better solutions I could try?
Any help would be greatly appreciated, thanks!
CalebTry deleting it and redownloading. If that doesn't work, try using the Report a Problem link on your receipt.
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I had clicked on 1 page format on one of the books I have in my library. Since doing this, it won't allow me to click back to 2 page format. Under the view tab, when i scroll down to that area, 1 page is in black with a check mark next to it, and 2 page format is in gray which usually indicates that this sinot an option. I tried removing the check next to 1 page format, but it doesn't seem to help. I would appreciate feedback on resolving this.
Adobe Education... Start here https://creative.adobe.com/join/edu
Education Plan https://creative.adobe.com/plans?plan=edu
When you buy an Education subscription, the terms you "click to agree" should be clear about the first/later years
-One Year Intro Price http://forums.adobe.com/thread/1448933?tstart=0
http://www.adobe.com/products/creativecloud/students.edu.html
http://www.adobe.com/education/students/student-eligibility-guide.edu.html
Redemption Code https://creative.adobe.com/educard
ID Proof http://www.adobe.com/store/au_edu/academic_id.html
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