I bought a item and the name is 海贼幻想,海贼币大礼包E but I didn't receive this item yet.

The order number is MHHY5K4WNQ

That has happened TWICE to me too! THe song isn't in my library, anywhere. And it says everything has been downloaded to my computer/device.
Another time i was charged for something i'll never know about, b/c i saw it charged to my acct. but don't recall buying anything when i first registered my device. -sigh- & Nowhere in the help/support sites does it say what to do or could've gone wrong & how to fix it. i know it's only a few $, but if i hadn't checkd & bought more....? i can't even use itunes to get music now.
Whata rip-off.

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HT4009 how if i purchased the game money in the app and they already charged me but i didn't receive those thing that i purchased?

how if i purchased the game money in the app and they already charged me but i didn't receive those thing that i purchased?

Hi YU TIANCI,
Welcome to the Apple Support Communities! I understand you have purchased content from inside an application on your iPad, but when you try to access that content you get an alert that it has been purchased but not downloaded. We know your credit card has been charged because you contacted the bank. At this point I would suggest reporting the issue to the iTunes Store. The following article will explain how to report this issue.
How to report an issue with your iTunes Store, App Store, Mac App Store, or iBooks Store purchase
http://support.apple.com/kb/ht1933
I hope this helps,
-Joe

HT4009 hello i paid for times to buy coins into the game Jewel shift but i didn't receive anything.......what is wrong??

i have the game Jewel shift for my ipad.Yesterday i paid 4 times with my credit card to buy some extra coins but i didn't receive anything...............What is wrong??

Go here:
http://www.apple.com/support/itunes/contact/
and follow the instructions to report the issue to the iTunes Store.
Regards.

'Could not join "wireless name". A connection timeout occured.' This happened randomly and my other computer works fine and the router is fine but it comes up with this message.

What do I need to do?

You will find that using the YouTube app will provide a better viewing experience for YouTube videos.

Updated DIVX now Firefox doesn't show/stream video at all. This has happened previously and had to re-install but that didn't work this time. Anyone help please?

This only happens when I update DIVX and only affects Firefox. The previous occasions when thiss happened I had to re-install the web player for Firefox, but even that hasn't worked.
I had been watching video stream fine prior to update and it is fine in IE6.
On webpage, vid box shows until play clicked then just a blank space where it should be.

Have you tried exporting a 10 second section of the footage to see if the issue shows up once the seqeunce is actually exported from the timeline. I edit on CS5 with windows 7 pro at work quite often and have no issues so I assure you that isn't the issue. I also edit with AVCHD footage when at home and work quite freqeuntly as well so I'm positive that isn't the issue. It sounds like a GPU driver has been corrupted in the way it interacts with premiere pro. What type of GPU do you have? If it supports MPE's GPU acceleration have you tried turning it off and seeing if that makes any difference?
Anyways though try to export a 10 second test section of your timeline to see if when the clip is exported from premiere it will play normally in windows media player or vlc or w/e media player you want to use. If it exports fine then you can almost be positive it's a corrupted video card driver. If that's the case I'd re-install your GPU's driver and also check your gpu makers website to see if they have a updated driver avaiable.

I bought an album and it took my money but didn't download

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Does it show in the Purchased tab in the iTunes store app on your phone for downloading - or if using your computer's iTunes does the Store > Check For Available Downloads menu option download it, or does it show in the Purchased link under Quick Links on the right-hand side of the iTunes store homepage for downloading ?

I lost my password but I didn't receive the e-mail

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Good Morning, mavi_gonz, and welcome to the Community!
Please see this article for more information: https://support.skype.com/en-us/faq/FA109/I-ve-forgotten-my-password The article details other ways Skype Customer Support contact customer service can confirm your account ownership and assist in recovering your account access.
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Was your question answered? Please click on the Accept as a Solution link so everyone can quickly find what works! Like a post or want to say, "Thank You" - ?? Click on the Kudos button!
Trustworthy information: Brian Krebs: 3 Basic Rules for Online Safety and Consumer Reports: Guide to Internet Security Online Safety Tip: Change your passwords often!

My ipod nano 6th gen fell out of my pockey and the screen cracked badly, is there any coverage for this under warranty? I just bought it a month ago. If not what are the options for getting it fixed

My ipod nano 6th gen fell out of my pocket and the screen cracked badly, is there any coverage for this under warranty? I just bought it a month ago. If not what are the options for getting it fixed? It is pretty frustrating, it fell from about 3 feet out of my pocket and now looks like it was beaten by a hammer.

Debbie:
deborahfromwindsor wrote:
he advises restarting by inserting the OSX disc and pressing down the C button to reboot from there then selecting disk utility, hard disk and repair.... Does he mean me to hold down the C key on the alpha keyboard or the ctrl key?
Should I just ask for my money back??? If it is a simple repair do I just literally push the disc in, push the power button and hold down the C button?
That's where I would begin, too, with
Repair Disk
Insert Installer disk and Restart, holding down the "C" key until grey Apple appears.
Go to Installer menu (Panther and earlier) or Utilities menu (Tiger) and launch Disk Utility.
Select your HDD (manufacturer ID) in the left panel.
Select First Aid in the Main panel.
(Check S.M.A.R.TStatus of HDD at the bottom of right panel, and report if it saysanything but Verified)
Click Repair Disk on the bottom right.
If DU reports disk does not need repairs quit DU and restart.
If DU reports errors Repair again and again until DU reports disk is repaired.
If DU reports errors it cannot repair you will need touse autility like TechTool Pro,Drive Geniusor DiskWarrior
First we need to determine if the issue you are experiencing with the computer is software or hardware based. Once we have gotten things sorted out there should be time enough to make you decision about keeping or returning it.
cornelius

How do i fix my wifi if it connects and the bars are blue but no check sign appears next to the wifi name and does not connect to the internet???

How do i fix my wifi if it connects and the bars are blue but no check sign appears next to the wifi name and does not connect to the internet???

Did you already try to reset the iPod by holding the sleep and home button for about 10sec, until the Apple logo comes back again? You will not lose data.
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iOS: Troubleshooting Wi-Fi networks and connections

When i erased the data of my iphone 4s after restarting it is asking for icloud id n pwd i dont have it because it was bought second hand and the owner is not contactable.

when i erased the data of my iphone 4s after restarting it is asking for icloud id n pwd i dont have it because it was bought second hand and the owner is not contactable.
please could somebody help in this context.

You've encountered Activation Lock. Read here:
http://support.apple.com/kb/PH13695
Without that info, you won't be able to re-activate the phone. Apple can't/won't help you with this.

Table of content, I want to display just the image for each chapter and the name of the chapter. my book is not landscape format but each time I draging a picture into a specific chapter it duplicate it to all chapters why?

table of content in a landscape orientation.
I want to have in my table of content only image and the name of the chapter which is each to do.
my problem when I am draging an image to each chapter it copied it to all chapter although I am marking only the specifc chapter.
why? how can i overcome it?

Are you using Microsoft word? Microsoft thinks the users are idiots. They put up a lot of pointless messages that annoy & worry users. I have seen this message from Microsoft word. It's annoying.
As BDaqua points out...
When you copy information via edit > copy, command + c, edit > cut, or command +x, you place the information on the clipboard. When you paste information, edit > paste or command + v, you copy information from the clipboard to your data file.
If you edit > cut or command + x and you do not paste the information and you quite Word, you could be loosing information. Microsoft is very worried about this. When you quite Word, Microsoft checks if there is information on the clipboard & if so, Microsoft puts out this message.
You should be saving your work more than once a day. I'd save every 5 minutes. command + s does a save.
Robert

HT1148 I bought Motion 5 and the compressor and it started to download but it doesn't download at all , what can be the problem?

I bought Motion 5 and the newest compressor from this site and it started to download but its been a while and it doesnt seem to be downloading. What should I do?

Hi K,
The fact that cleaning worked once still suggests a dirty lens. Try this alternate cleaning method: Use a credit card, or something similar, and wrap it with an LCD cleaning cloth type product (basically a thin micro-fiber type cloth). Gently slide the "cleaner" in and out a few times in the left side of the optical drive opening. Make sure you can hold onto the cloth so it doesn't get stuck inside the drive. This cleans the lens, which may be all you need.

Hi all when I send a text to a contact (iphone4s) the contacts name changes to a phone number and the name is lost. I then have to resave it again, googled it but can't see anyone with the same issue, any ideas ?

Hi all when I send a text to a contact (iphone4s) the contacts name changes to a phone number and the name is lost. I then have to resave it again, googled it but can't see anyone with the same issue, any ideas ?

There is another setting for "Start Conversation from", that needs to be set to phone number.

If a buddy's screename is faded (in the offline section), but a video icon is still next to the screename, and if you right click on the name "video chat" is an option, what does this mean? it is the only one on my whole list that has this.

if a buddy's screename is faded (in the offline section), but a video icon is still next to the screename, and if you right click on the name "video chat" is an option, what does this mean? it is the only one on my whole list that has this.

Hi,
It could be some sort of "flagging" issue where either the AIM Servers have gone out of sync and you are getting two lots of info (There are about three or four servers involved with getting data to your Buddy list)
I can also see the possibility where you have a Contact in your Address Book who has two Screen Names.
You have one in one group and in another they appear to be Off Line. However iChat will still Link them and Show their Capabilities when you Right Click.
One way of checking this is to double click them to open a Text Chat Window.
At the top is the Recipients Bar (See View Menu when Text Chat is Open).
This gives you the option to chose a different Buddy Name if the contact has two (It offers To and From options if you both have Multiple Accounts).
Pic of an Old Chat to someone with Multiple "Names"
They have an @Mac.com name and Jabber ID (As it is an Old Chat the Jabber one is Off Line and their @mac.com name is currently "Away"
You can see I have a Google and three AIM Logins I could use to Speak to them.
9:48 PM Sunday; December 4, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Just bought new battery charged it and the mac finds it but can't start it without charger and when i remove charger in os it dies right away what to do???

Just bought New battery charged it and the mac finds it but can't start it without charger and when i remove charger in os it dies right away what to do???
Here´s some info:
Macbook Pro 2008 (Early)
Lion
Some INFO from power in about mac
It´s Danish hope you can understand the info
Batterioplysninger:
Modeloplysninger:
Serienummer:
Producent:          SMP
Enhedsnavn:          ASMB012
Pack Lot Code:          a0b0
PCB Lot Code:          c0f1
Firmware-version:          8800
Hardwarerevision:          0
Cellerevision:          0
Oplysninger om batterispænding:
Resterende kapacitet (mAh):          5200
Fuldt opladt:          Ja
Oplader:          Nej
Fuld ladekapacitet (mAh):          5200
Oplysninger om batteritilstand:
Antal cykler:          1
Betingelse:          Normal
Batteri installeret:          Ja
Strømstyrke (mA):          0
Spænding (mV):          11796
Energiindstillinger til system:
AC-strømforsyning:
Interval for vågeblus for system (minutter):          30
Interval for vågeblus for disk (minutter):          10
Interval for vågeblus for skærm (minutter):          10
Genstart automatisk efter strømafbrydelse:          Nej
Afbryd vågeblus ved ændret spændingskilde:          Nej
Afbryd vågeblus, når skærmen slås op:          Ja
Afbryd vågeblus via LAN:          Ja
Aktuel strømkilde:          Ja
Vågeblus dæmper lysstyrken:          Ja
PrioritizeNetworkReachabilityOverSleep:          0
RestartAfterKernelPanic:          157680000
Batteri:
Interval for vågeblus for system (minutter):          10
Interval for vågeblus for disk (minutter):          10
Interval for vågeblus for skærm (minutter):          2
Afbryd vågeblus ved ændret spændingskilde:          Nej
Afbryd vågeblus, når skærmen slås op:          Ja
Vågeblus dæmper lysstyrken:          Ja
Formindsk lysstyrke:          Ja
RestartAfterKernelPanic:          157680000
Hardwarekonfiguration:
UPS installeret:          Nej
Oplysninger om oplader:
Tilsluttet:          Ja
Id:          0x0100
Watt (W):          85
Revision:          0x0000
Familie:          0x00ba
Serienummer:          0x004fe0c9
Oplader:          Nej

Take it to an Apple Genius Bar to be checked out. It will either be the battery or the Logic board (not sure the charging circuit is a separate part. If it is then it mya be just that part).
If logic board just use it plugged in as for the cost of changing out the logic board you can buy a new system.

I bought a item and the name is 海贼幻想,海贼币大礼包E but I didn't receive this item yet.

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