IC CS4 is showing a lot of excess changes

Hi Everyone,
I've got an issue with IC CS4 and I'm not sure where to look so hopefully someone can shed some light, now I'm a novice with IC so bear with me.  Here's what one of my user is experiencing.
One of our article keeps showing up in incopy with a lot of excess changes that look to be left over from the art department doing its work. The pea green is a user that is unknown. It shows up as someone having pasted in text and deleting old text (the old text is from the previous newsroom). All these copying and deleting changes make it very hard to edit the story and see where the real changes are happening. I've including a screen shot so you can see what I'm talking about.
This doesn't happen on other pages so I don't see why it's happening on these. It did happen this time on one article. So if we could figure out what the commonality between those two (newsroom and Minority Report) are, it might help to solve the problem.
I suggested trashing the template and starting from scratch, but I don't know if that will fix the problem.

Need more information!

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