IC WebClient authorizations

hello Gurus,
i searched the forum but couldnt find something useful for my case. I need to know which authorizations i can add a user so the Interaction Center Webclient starts with the complete menu. In my case, when i give the user one Basis Role(with pretty much everything) then it starts in the correct modus-menus. I found the 885465 Note but was not so relevant in my case. Appreciate any help and tipps,
regards,
david

Hi David,
As Glenn mentioned you can pretty much create authorizations via business role assignment for end/business users.
Ask your basis team to all or one of the following authorization objects based on business role (IC-Agent/IC-Manager PFCG technical roles):
1. SAP_CRM_UIU_FRAMEWORK
2. SAP_CRM_OR_USER
3. SAP_CRM_OR_ADMIN
4. CRM_ORD_LP & CRM_ORD_PR -> Controls which transaction types user(s) can view
5. CRMCONFMOD -> Will authorize for WEB UI configuration
6. CRM_CONFIG -> Will restrict the user(s) for components, bspviews, ui obj. types & role config key
7. S_DEVELOP & S_DATASET -> Will authorize user(s) for BSP Workbench
8. SCTS_ADMI -> Will authorize user(s) to handle transport administration
9. Business Role
Cheers,
Peter J.

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