IC webclient: errors by default

Hi,
after a default installation(upgrade,WAS 6.20 & CRM 4.0.), some errors occur in the browser while running the IC webclient.
For example some pages ("Cases","Interaction Record", see below) are not displayed properly and some fields are filled with NULL instead of the right values (after opening an account).
This might be based on the error which appears after loading (as a message: "Error: Failed to log on to the communication management software system".)
Any suggestion how to fix this?
Thank you.
Example: Interaction Record (IRecReason.htm)
View IRecReason.htm Cannot Be Displayed
An Exception OccurredException Class CX_SY_REF_IS_INITIAL
Text: Dereferencing of the NULL reference.
Program: CL_CRM_IC_IRECREASON_IMPL=====CP
Include: CL_CRM_IC_IRECREASON_IMPL=====CM00J
Source Text Row: 18

Hi Wolfram,
Did you confirm the account before going into Interaction Record?
Regards
G.Raja
Message was edited by: Raja G

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Hi all,
(refer to [url http://forums.oracle.com/forums/thread.jspa?messageID=3168105]here for original post)
I'm posting this again with some more information. When downloading the Studio Edition (Base - no JDK) version of JDeveloper 11g update 1, an error occurs upon first (and each subsequent) startup of JDeveloper (error details below).
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Process started
wlst >
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wlst >   File "C:\o\jdev11\jdeveloper\system\system11.1.1.0.31.51.88\o.j2ee.adrs\CreateDefaultDomain.py", line 50, in ?
wlst >   File "Lib/javaos.py", line 137, in __getitem__
wlst >   File "Lib/UserDict.py", line 14, in __getitem__
wlst > KeyError: DOMAIN_PASSWORD
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Elapsed time: 40920 msAs noted in the original post - it seems that the WebLogic scripting tool is assuming a Unix-type host.
Best,
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Hi all,
(refer to [url http://forums.oracle.com/forums/thread.jspa?messageID=3168105]here for original post)
I'm posting this again with some more information. When downloading the Studio Edition (Base - no JDK) version of JDeveloper 11g update 1, an error occurs upon first (and each subsequent) startup of JDeveloper (error details below).
Tests that I have done:
1). Install using JDK 6 u 11 - JDK did not show up automatically in the installer, had to browse to find it and select it. Running using 6u11, 6u10, and 6u7 (deleting the system directory after each try) - error occurs.
2). Install using JDK 6 u7 - JDK was automatically found by the installer. Running using 6u7, 6u11, and 6u10 (deleting the system directory after each try) - error occurs
These errors do not occur when using the Windows installer. For information: my machine is Windows 2008 Server Standard 32-bit. An update - I just tried this on a Vista 64-bit laptop (running Sun 32-bit JDK 6u10) and did not have the problem. Ergo, this seems to be an issue with the JDK and detecting Windows 2008 as a Windows platform (or possibly with whatever mechanism JDev/WLS is using to detect the OS platform). I'll do more research on that and update if I find anything.
One more update: I didn't find any issues reported like this related to Windows 2008, but I did one more test: install and run JDeveloper using:
java version "1.6.0_05"
Java(TM) SE Runtime Environment (build 1.6.0_05-b13)
BEA JRockit(R) (build R27.6.0-50_o-100423-1.6.0_05-20080626-2105-windows-ia32, compiled mode)                                                                   The issue does not occur using this JDK. So to summarize, installing JDev 11g update 1 Studio edition, base installer using any of the SUN JDK's on Windows 2008 gives this problem. Using the windows installer or JRockit Mission Control JVM - no problems.
Finally, one last update - the error is related to the JVM that is used to install, not the one used to run JDeveloper (via editing jdev.conf) - the offending JDK is in wlserver_10.3\common\bin\commEnv.cmd. Seems like a no-no to have one JDK running JDev and another running the integrated WLS, though. Quite a pity, as JDev starts up pretty slowly using JRockit Mission Control.
JRockit Realtime seems to be a bit faster... sigh - now to remove the 72 extra JDK's on my laptop ;)
My going forward plan: use the Windows installer. Wish I never installed Windows Server 2008.
Now for the error details; the log shows:
ERROR: An error occurred while building the default domain.
Please see this log file for more details:
C:\o\jdev11\jdeveloper\system\system11.1.1.0.31.51.88\o.j2ee.adrs\CreateDefaultDomain.logThe aforementioned log file shows:
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C:\o\jdev11\jdeveloper\system\system11.1.1.0.31.51.88\DefaultDomain
C:\o\jdev11\wlserver_10.3\common\bin\wlst.cmd "C:\o\jdev11\jdeveloper\system\system11.1.1.0.31.51.88\o.j2ee.adrs\CreateDefaultDomain.py"
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wlst >
wlst > CLASSPATH=c:\o\jdev11\patch_wls1030\profiles\default\sys_manifest_classpath\weblogic_patch.jar;c:\o\jdev11\patch_jdev1111\profiles\default\sys_manifest_classpath\weblogic_patch.jar;c:\o\jdev11\patch_cie660\profiles\default\sys_manifest_classpath\weblogic_patch.jar;C:\Java\JDK16~1.0_1\lib\tools.jar;C:\o\jdev11\WLSERV~1.3\server\lib\weblogic_sp.jar;C:\o\jdev11\WLSERV~1.3\server\lib\weblogic.jar;c:\o\jdev11\modules\features\weblogic.server.modules_10.3.0.0.jar;C:\o\jdev11\WLSERV~1.3\server\lib\webservices.jar;c:\o\jdev11\modules\ORGAPA~1.5/lib/ant-all.jar;c:\o\jdev11\modules\NETSFA~1.0_1/lib/ant-contrib.jar;
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wlst >
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wlst >
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wlst >
wlst > Initializing WebLogic Scripting Tool (WLST) ...
wlst >
wlst > Jython scans all the jar files it can find at first startup. Depending on the system, this process may take a few minutes to complete, and WLST may not return a prompt right away.
wlst >
wlst > Welcome to WebLogic Server Administration Scripting Shell
wlst >
wlst > Type help() for help on available commands
wlst >
wlst > Creating Default Domain
wlst > Reading template: /C:/o/jdev11/wlserver_10.3/common/templates/domains/wls.jar
wlst > Setting Name to 'DefaultServer'
wlst > Setting ListenAddress to ''
wlst > Setting ListenPort to 7101
wlst > Setting domain password.
wlst > Failed to get environment, environ will be empty: (0, 'Failed to execute command ([\'sh\', \'-c\', \'env\']): java.io.IOException: Cannot run program "sh": CreateProcess error=2, The system cannot find the file specified')
wlst > Problem invoking WLST - Traceback (innermost last):
wlst >   File "C:\o\jdev11\jdeveloper\system\system11.1.1.0.31.51.88\o.j2ee.adrs\CreateDefaultDomain.py", line 50, in ?
wlst >   File "Lib/javaos.py", line 137, in __getitem__
wlst >   File "Lib/UserDict.py", line 14, in __getitem__
wlst > KeyError: DOMAIN_PASSWORD
wlst >
Elapsed time: 40920 msAs noted in the original post - it seems that the WebLogic scripting tool is assuming a Unix-type host.
Best,
John

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[Countries2Table.jspx, default/misc/menu/pageMenu.vm] Velocity log [error] ASTMethod.execute() : exception from introspection : java.lang.NullPointerException
[LocationsTable.jspx, default/misc/menu/pageMenu.vm] Velocity log [error] ASTMethod.execute() : exception from introspection : java.lang.NullPointerException
[Locations.jspx, default/misc/menu/pageMenu.vm] Velocity log [error] ASTMethod.execute() : exception from introspection : java.lang.NullPointerException
[Locations.jspx, default/button/newButton.vm] Velocity log [error] ASTMethod.execute() : exception from introspection : java.lang.NullPointerException
[Locations.jspx, default/button/deleteButton.vm] Velocity log [error] ASTMethod.execute() : exception from introspection : java.lang.NullPointerException
[Departments2Table.jspx, default/misc/menu/pageMenu.vm] Velocity log [error] ASTMethod.execute() : exception from introspection : java.lang.NullPointerException
[EmployeesTable.jspx, default/misc/menu/pageMenu.vm] Velocity log [error] ASTMethod.execute() : exception from introspection : java.lang.NullPointerException
etc.
Why?! Can anybody tell me?
Regards
Boris

Steven,
because my JDeveloper with JHeadstart was obvious not O.K.
Loading JHeadstart Addins
Addin | Version | Status
JHeadstart Shared Components | 10.1.3.0.65| Loaded
JHeadstart Development Environment | 10.1.3.0.65| Loaded
JHeadstart Application Generator | 10.1.3.0.65| Loaded
Missing property ajc.nonStandardOptions
Missing property ajc.nonStandardOptions
Cannot find script : nulljava.lang.UnsatisfiedLinkError: no kernelinterface in j
ava.library.path
at java.lang.ClassLoader.loadLibrary(ClassLoader.java:1682)
at java.lang.Runtime.loadLibrary0(Runtime.java:822)
at java.lang.System.loadLibrary(System.java:992)
at edu.stanford.suif.keepresident.KernelInterface.<clinit>(KernelInterface.java:24)
at uk.org.damselfly.jdev.keepResident.KeepResidentAddin$KernelClass.initialize(KeepResidentAddin.java:203)
at uk.org.damselfly.jdev.keepResident.KeepResidentAddin.mainWindowOpened(KeepResidentAddin.java:166)
at oracle.ide.IdeCore.fireIdeEvent(IdeCore.java:725)
at oracle.ide.IdeCore.mav$fireIdeEvent(IdeCore.java)
at oracle.ide.IdeCore$5.run(IdeCore.java:689)
at java.awt.event.InvocationEvent.dispatch(InvocationEvent.java:209)
at java.awt.EventQueue.dispatchEvent(EventQueue.java:461)
at java.awt.EventDispatchThread.pumpOneEventForHierarchy(EventDispatchThread.java:242)
at java.awt.EventDispatchThread.pumpEventsForHierarchy(EventDispatchThread.java:163)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:157)
at java.awt.EventDispatchThread.pumpEvents(EventDispatchThread.java:149)
at java.awt.EventDispatchThread.run(EventDispatchThread.java:110)
I am trying now with a "New" JDeveloper &JHeadstart and I'm getting these errors:
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
500 Internal Server Error
javax.servlet.jsp.JspException: setActionListener must be inside of a UIComponent tag. at oracle.adfinternal.view.faces.taglib.RegionDefTag.doStartTag(RegionDefTag.java:44) at common.regions._menuGlobal_jspx._jspService(_menuGlobal_jspx.java:48) [common/regions/menuGlobal.jspx] at com.orionserver[Oracle Containers for J2EE 10g (10.1.3.0.0) ].http.OrionHttpJspPage.service(OrionHttpJspPage.java:60) at oracle.jsp.runtimev2.JspPageTable.service(JspPageTable.java:416) at oracle.jsp.runtimev2.JspServlet.internalService(JspServlet.java:478) at oracle.jsp.runtimev2.JspServlet.service(JspServlet.java:401) at javax.servlet.http.HttpServlet.service(HttpServlet.java:856) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.ResourceFilterChain.doFilter(ResourceFilterChain.java:64) at oracle.adf.model.servlet.ADFBindingFilter.doFilter(ADFBindingFilter.java:332) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.EvermindFilterChain.doFilter(EvermindFilterChain.java:15) at oracle.adfinternal.view.faces.webapp.AdfFacesFilterImpl._invokeDoFilter(AdfFacesFilterImpl.java:367) at oracle.adfinternal.view.faces.webapp.AdfFacesFilterImpl._doFilterImpl(AdfFacesFilterImpl.java:336) at oracle.adfinternal.view.faces.webapp.AdfFacesFilterImpl.doFilter(AdfFacesFilterImpl.java:196) at oracle.adf.view.faces.webapp.AdfFacesFilter.doFilter(AdfFacesFilter.java:87) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.ServletRequestDispatcher.invoke(ServletRequestDispatcher.java:627) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.ServletRequestDispatcher.forwardInternal(ServletRequestDispatcher.java:376) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.HttpRequestHandler.doProcessRequest(HttpRequestHandler.java:870) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.HttpRequestHandler.processRequest(HttpRequestHandler.java:451) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.HttpRequestHandler.serveOneRequest(HttpRequestHandler.java:218) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.HttpRequestHandler.run(HttpRequestHandler.java:119) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].server.http.HttpRequestHandler.run(HttpRequestHandler.java:112) at oracle.oc4j.network.ServerSocketReadHandler$SafeRunnable.run(ServerSocketReadHandler.java:260) at oracle.oc4j.network.ServerSocketAcceptHandler.procClientSocket(ServerSocketAcceptHandler.java:230) at oracle.oc4j.network.ServerSocketAcceptHandler.access$800(ServerSocketAcceptHandler.java:33) at oracle.oc4j.network.ServerSocketAcceptHandler$AcceptHandlerHorse.run(ServerSocketAcceptHandler.java:831) at com.evermind[Oracle Containers for J2EE 10g (10.1.3.0.0) ].util.ReleasableResourcePooledExecutor$MyWorker.run(ReleasableResourcePooledExecutor.java:298) at java.lang.Thread.run(Thread.java:595)
+++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
Regards
Boris

Critical error with default host

Hi,
I am relatively new to Web Logic and think I have made an error within the Web Logic Console with the default host parameter. As a result, I can no longer start up my WLS.
Is there a way I can edit this parameter outside of the Web Logic Console?
The error from the logs is below:
####<01-May-2012 12:22:30 o'clock BST> <Critical> <WebLogicServer> <AOKEEFF-GB> <AdminServer> <main> <<WLS Kernel>> <> <> <1335871350199> <BEA-000362> <Server failed. Reason:
There are 1 nested errors:
java.net.UnknownHostException: http://127.0.0.1
     at java.net.Inet6AddressImpl.lookupAllHostAddr(Native Method)
     at java.net.InetAddress$1.lookupAllHostAddr(InetAddress.java:850)
     at java.net.InetAddress.getAddressFromNameService(InetAddress.java:1201)
     at java.net.InetAddress.getAllByName0(InetAddress.java:1154)
     at java.net.InetAddress.getAllByName(InetAddress.java:1084)
     at java.net.InetAddress.getAllByName(InetAddress.java:1020)
     at java.net.InetAddress.getByName(InetAddress.java:970)
     at weblogic.rjvm.JVMID.setLocalID(JVMID.java:238)
     at weblogic.rjvm.RJVMService.setJVMID(RJVMService.java:48)
     at weblogic.rjvm.RJVMService.start(RJVMService.java:30)
     at weblogic.t3.srvr.SubsystemRequest.run(SubsystemRequest.java:64)
     at weblogic.work.ExecuteThread.execute(ExecuteThread.java:209)
     at weblogic.work.ExecuteThread.run(ExecuteThread.java:178)
Thanks

Along the lines that Fabian suggested, this is what you can do now.
Create a new domain and compare the config.xml of that new domain with the existing one you have issues with. This should give you the an indication of the changes that need to be reverted from the existing config.xml.
And as already suggested, always take a back of the config.xml before you make any changes. :)
Thanks,
Patrick

Regarding po error:buiding default account distribution and please wait....

hi ,
i 'll appreciate if any one can help me in this:
we have applied patches to our system here OAPPS 11.03,after this whenever i go to create purchase orders or requisitions ..shipment and then distribution ,i am getting error that "BUILDING DEFAULT ACCOUNT DISTRIBUTION AND PLEASE WAIT..." but i don't get values for charge,budget,accrual and variance accounts on distribution screen.i checked the wfstatus.sql(account generator workflow file) and run that by giving item_key and item_type for PO,i didn't get any output i.e no rows selected for every activities.Then i used trace on and read the trace file in which i saw one error ORA:00936 which means missing exp(i think) and one wrong sql statement is appearing in trace file.it has comma before from clause..i am not able to understand why is it happening?if any one knows about this then please let me know...is it workflow problem or something else?
thanks in anticipation

Muthu,
Thanks for the quick reply.
Please find below the example:
PO item qty - 100
Cost distribution:
Line 1 - 50
Line 2 - 30
Line 3 - 20
Now the PO has been ordered. PO in backend is showing three account assignments.
After that, I have deleted the fiirst 2 account assignments (1 & 2).
Now the PO will show like:
PO item qty - 100
Cost distribution:
Line 1 - 50 (deleted)
Line 2 - 30 (deleted)
Line 3 - 20
Now the Po item qty and account assignment qty are not same. In this it should give an error. But I am still able to order the PO. When the PO has been transfered to backend, I could see only one account assignment in ME23N but the PO item qty is showing there. Because of that I could able to process confirmation and invoice.
Now, if I change the qty of this specific item, then the new qty is getting updated in teh account assignment tab against the third item.
Rather, if I try to add another item to the PO, then at that time it is giving the error messasge: Sum of quantities > xxx < sum of total quantities.
Till invoice has been posted, it is not giving the error message.
Thanks,
SS

Error in Default return XMLMap

Hi,
I am trying to finish my first web service with Weblogic Workshop 7.
The problem is that workshop doesn't appear to like my return class, which is
a custom business class of ours.
The relevant section of the .jws looks like this (real names removed):
public Response query(String vid, String[] vrns)
Response theResponse = (EJB call);
return theResponse;
When I open the "Edit maps and interfaces" dialog and select default for the return
XML, the following error occurs:
Error: XMLMap: Class mypackage.Response does not contain a property with public
setter/getter or a field called "class mypackage.Response".
Prescription: Make sure that the spellin of the property referenced in the XML
map matches the spelling of the property in your java object. Also make sure that
the property is public.
What does that mean?
Do I need to make changes to our business objects that are being returned?
All of the samples provided by BEA appear to return either standard java types
or locally defined data types (ie. inner classes).
Is it supposed to be possible to return and MAP a custom external class?
Any assistance would be greatly appreciated.
Grant Doran
IBM Global Services

Grant,
Workshop 8.1 has been GA for sometime, and can be downloaded at
http://commerce.beasys.com/showproduct.jsp?family=WLP&major=8.1&minor=0.
Is there a reason why you would have chosen WLW 7 ?
Also XML Maps have been deprecated in Workshop 8.1 and we recommend customer
to use XQuery Maps instead. More information can be obtained at
http://e-docs.bea.com/workshop/docs81/doc/en/workshop/guide/xmlmap/navGettingStartedwithXMLMaps.html
Please feel free to contact us if you have any questions regarding this
issue.
Regards,
Raj Alagumalai
WebLogic Workshop Support
"Grant Doran" <[email protected]> wrote in message
news:[email protected]..
>
Hi,
I am trying to finish my first web service with Weblogic Workshop 7.
The problem is that workshop doesn't appear to like my return class, whichis
a custom business class of ours.
The relevant section of the .jws looks like this (real names removed):
public Response query(String vid, String[] vrns)
Response theResponse = (EJB call);
return theResponse;
When I open the "Edit maps and interfaces" dialog and select default forthe return
XML, the following error occurs:
Error: XMLMap: Class mypackage.Response does not contain a property withpublic
setter/getter or a field called "class mypackage.Response".
Prescription: Make sure that the spellin of the property referenced in theXML
map matches the spelling of the property in your java object. Also makesure that
the property is public.
What does that mean?
Do I need to make changes to our business objects that are being returned?
All of the samples provided by BEA appear to return either standard javatypes
or locally defined data types (ie. inner classes).
Is it supposed to be possible to return and MAP a custom external class?
Any assistance would be greatly appreciated.
Grant Doran
IBM Global Services

IR webclient: error when uncompressing data retrieved: *Data Error*!

A small (?) number of IR webclient 931 installations we notice the next error when processing: " error when uncompressing data retrieved: *Data Error*! " It does not seem to be user or permission/provision related.
Does anyone have an idea how to solve it. Reinstalling the IR webclient does not solve it.

Hi there, I got to the point where I found the cause, but now I still need to solve it. perhaps anyone can give me a hint.
931 bqy's are stored on server as zip files. (although they are renamed as *.1) On 832 they were stored as bqy files (although they were renamed to *.1 too).
The clients which had the error message tried to open their 931 documents with the 832 plugin. Which does not have the capebility to uncompress the .1 file. In that perspective is the error message very obvious.
We need to run both 832 intelligence plugin and the 931 webclient on the same client.
How can we force that the corrcet version is used for openeing the docs?

Error launching default browser

I had downloaded and installed the trial versions of PSE 12 and PRE 12 in late November, 2013. Purchased both December 23, 2013 and downloaded both. Did not realize I could just enter the new product codes, and instead re-installed both. All seems to working, but when I click HELP>SUPPORT, I get error message: There was an error launching the default browser. You may need to re-install the application and the Help component. Does this refer to reinstalling PSE and PRE or the browser which is IE9? Had a chat seesion with Mohammed who told me to contact tech support who want me to pay for help. This does not seem right for a new purchase.
Also, since the purchase occured on December 23, 2013 and today is January 3, 2014 I wonder why I am already getting emails that I have reached my limit in Revel. I thought I had thirty days for unlimited initial uploads.

is your issue resolved now?
~Surendra
If this post or another user's post resolves the original issue, please mark the posts as correct and/or helpful accordingly. This helps other users with similar trouble get answers to their questions quicker. Thanks.

IC webclient: errors by default

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