IC WebClient - Text "Problem description" with formular?
Hello,
Did someone already tried to generate/ create/ attach a customer-specific "Text formular" in the IC WebClient (transaction "service ticket")?
=> There is currently a "Text subscreen" in the ICW service ticket, containing the following Text Types:
- Problem description
- Internal note
- Footer text
We'd like to get within the "problem description" a pre-defined formular (containing questions and answer options) so that the service agent can easily and rapidly enter the answers to standard questions which are always asked at the beginning of a service customer call.
For the moment, these Text fields are only "free text entry fields"... We'd like to get a formular here.
Thanks for your infos!
Regards,
Nadine
Hi,
Did you solve this issue?. I need to do the same..
Regards,
Lyda
Similar Messages
-
Problem description:
My iMac (early 2008) with OS 10.10.2 runs slow. I have run EtreCheck several times, and I am unable to move beyond Problem System Launch Agents (11 processes killed due to memory pressure) and Launch Daemons (12 processes killed).
EtreCheck version: 2.1.8 (121)
Report generated April 14, 2015 at 9:50:48 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (24-inch, Early 2008) (Verified)
iMac - model: iMac8,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR2 SDRAM 800 MHz ok
BANK 1/DIMM1
2 GB DDR2 SDRAM 800 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 8800 GS - VRAM: 512 MB
iMac 1920 x 1200
System Software: ℹ️
OS X 10.10.2 (14C1510) - Time since boot: 4 days 20:29:22
Disk Information: ℹ️
Hitachi HDS721010KLA330 disk0 : (1 TB)
EFI (disk0s1) <not mounted> : 210 MB
Mac iBook HD (disk0s2) / : 999.35 GB (521.60 GB free)
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple, Inc. Keyboard Hub
Apple, Inc Apple Keyboard
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Configuration files: ℹ️
/etc/sysctl.conf - Exists
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.SafariNotificationAgent.plist
[killed] com.apple.sbd.plist
[killed] com.apple.scopedbookmarkagent.xpc.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
[killed] com.apple.warmd_agent.plist
11 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nesessionmanager.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.wdhelper.plist
[killed] org.cups.cupsd.plist
12 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[running] com.adobe.AdobeCreativeCloud.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[running] com.arubanetworks.via.NetworkMonitorLaunchd.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
ChronoSyncBackgrounder Application (/Library/Application Support/ChronoSync/ChronoSyncBackgrounder.app)
Dropbox Application (/Applications/Dropbox.app)
Canon IJ Network Scanner Selector2 Application Hidden (/Library/Printers/Canon/IJScanner/Utilities/Canon IJ Network Scanner Selector2.app)
Google Drive Application (/Applications/Google Drive.app)
Internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 6.1 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobeExManDetect: Version: AdobeExManDetect 1.1.0.0 - SDK 10.7 [Click for support]
Flip4Mac WMV Plugin: Version: 3.1.0.24 - SDK 10.8 [Click for support]
OVSHelper: Version: 1.1 [Click for support]
AdobeAAMDetect: Version: AdobeAAMDetect 2.0.0.0 - SDK 10.7 [Click for support]
AdobePDFViewerNPAPI: Version: 11.0.10 - SDK 10.6 [Click for support]
DivX Web Player: Version: 3.2.4.1250 - SDK 10.6 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 Outdated! Update
iPhotoPhotocast: Version: 7.0
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
AdobePDFViewer: Version: 11.0.10 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.20913.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: 15.0.0 - SDK 10.10 Check version
User internet Plug-ins: ℹ️
WebEx: Version: 1.0 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
3rd Party Preference Panes: ℹ️
Adobe Version Cue CS2 [Click for support]
Flash Player [Click for support]
Flip4Mac WMV [Click for support]
VIA PrefPane [Click for support]
Time Machine: ℹ️
Time Machine not configured!
Top Processes by CPU: ℹ️
3% WindowServer
3% Mail
2% com.apple.iCloudHelper
1% Creative Cloud
1% Google Chrome
Top Processes by Memory: ℹ️
223 MB Google Chrome
150 MB Finder
129 MB Google Chrome Helper
112 MB Mail
69 MB Google Drive
Virtual Memory Information: ℹ️
35 MB Free RAM
1.45 GB Active RAM
1.45 GB Inactive RAM
888 MB Wired RAM
27.01 GB Page-ins
851 MB Page-outsWhen you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting. -
ICSS B2B Standard SO10 text in problem description not shown in ICSS
Hi all,
we have created a standard text in SO10 which should be determined in the problem description field in a service ticket using standard text determination customizing and an access sequence using a copy of the standard function module.
This works fine in the web UI (and GUI). But the standard text does not appear in e-service. We actually created the standard text for e-service purposes because it serves as a questionnaire to make sure the customers give us all required info.
Does anyone know how the text can be displayed in ICSS application ?
Best regards
AnnetteHi, Annette
Please read topic with similar issue:
How to set Header Note on ISA B2B Order
Only text = 1000 showing in B2B-appl .
Denis -
Problem description:
My MacBook Pro is running really slow. Applications won’t open or take up to 10 min.
EtreCheck version: 2.1.5 (108)
Report generated December 27, 2014 at 9:15:58 PM CST
Click the [Support] links for help with non-Apple products.
Click the [Details] links for more information about that line.
Click the [Adware] links for help removing adware.
Hardware Information: ℹ️
MacBook Pro (13-inch, Late 2011) (Verified)
MacBook Pro - model: MacBookPro8,1
1 2.4 GHz Intel Core i5 CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1333 MHz ok
BANK 1/DIMM0
2 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 384 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.1 (14B25) - Uptime: one day 6:55:8
Disk Information: ℹ️
TOSHIBA MK5065GSXF disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
HD (disk1) / [Startup]: 498.88 GB (5.04 GB free) (Low!)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[loaded] com.epson.driver.EPSONProjectorUDAudio (1.30 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecDriverCore (5.2.6 - SDK 10.4) [Support]
/System/Library/Extensions/Seagate Storage Driver.kext/Contents/PlugIns
[not loaded] com.seagate.driver.PowSecLeafDriver_10_4 (5.2.6 - SDK 10.4) [Support]
[not loaded] com.seagate.driver.PowSecLeafDriver_10_5 (5.2.6 - SDK 10.5) [Support]
[not loaded] com.seagate.driver.SeagateDriveIcons (5.2.6 - SDK 10.4) [Support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
4 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.ctkd.plist
[killed] com.apple.icloud.findmydeviced.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.wdhelper.plist
[running] com.seagate.TBDecorator.plist [Support]
5 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.carbonite.launchd.carbonitealerts.plist [Support]
[running] com.carbonite.launchd.carbonitestatus.plist [Support]
[loaded] com.coupons.coupond.plist [Support]
[loaded] com.hp.help.tocgenerator.plist [Support]
[loaded] com.trendmicro.itis.dca.plist [Support]
[running] com.trendmicro.itis.uimgmt.agent.plist [Support]
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist [Support]
[running] com.carbonite.launchd.carbonitedaemon.plist [Support]
[loaded] com.microsoft.office.licensing.helper.plist [Support]
[running] com.trendmicro.icore.av.plist [Support]
[running] com.trendmicro.icore.main.plist [Support]
[running] com.trendmicro.icore.wp.plist [Support]
[running] com.trendmicro.itis.plugin.plist [Support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Support]
[loaded] com.google.keystone.agent.plist [Support]
[invalid?] com.jdibackup.JustCloud.autostart.plist [Support]
[invalid?] com.jdibackup.JustCloud.backupstart.plist [Support]
[loaded] com.trendmicro.itis.uninstaller.plist [Support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/Resources/WDDriveUtilityHelper.app)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/Resources/WDSecurityHelper.app)
USB Display Agent Application (/Applications/USB Display/USB Display.app/Contents/Resources/USB Display Agent.app)
bomgar-scc-20130819-104735 UNKNOWN (missing value)
bomgar-scc-20130905-143949 UNKNOWN (missing value)
HP Scheduler Application (/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app)
HP Product Research Application (/Library/Application Support/Hewlett-Packard/Customer Participation/HP Product Research.app)
Internet Plug-ins: ℹ️
SharePointBrowserPlugin: Version: 14.4.7 - SDK 10.6 [Support]
FlashPlayer-10.6: Version: 15.0.0.223 - SDK 10.6 [Support]
CouponPrinter-FireFox_v2: Version: 5.0.5 - SDK 10.6 [Support]
Flash Player: Version: 15.0.0.223 - SDK 10.6 Mismatch! Adobe recommends 16.0.0.235
QuickTime Plugin: Version: 7.7.3
Default Browser: Version: 600 - SDK 10.10
User internet Plug-ins: ℹ️
npBcsMcTcIO: Version: Unknown [Support]
Safari Extensions: ℹ️
Trend Micro Toolbar [Installed]
3rd Party Preference Panes: ℹ️
Carbonite [Support]
Flash Player [Support]
Paragon NTFS for Mac ® OS X [Support]
Seagate Dashboard for Mac OSX [Support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
HD: Disk size: 498.88 GB Disk used: 493.84 GB
Destinations:
Jens Seagate Backup [Local]
Total size: 999.86 GB
Total number of backups: 6
Oldest backup: 2014-06-24 10:33:56 +0000
Last backup: 2014-12-17 17:14:18 +0000
Size of backup disk: Too small
Backup size 999.86 GB < (Disk used 493.84 GB X 3)
My Passport for Mac [Local]
Total size: 2.00 TB
Total number of backups: 14
Oldest backup: 2013-08-21 19:19:35 +0000
Last backup: 2014-12-19 11:44:23 +0000
Size of backup disk: Excellent
Backup size 2.00 TB > (Disk size 498.88 GB X 3)
Top Processes by CPU: ℹ️
6% coreaudiod
5% CarboniteDaemon
4% iMovie
3% JustCloud
3% Wondershare Player
Top Processes by Memory: ℹ️
335 MB iPhoto Library Manager
180 MB Finder
142 MB iMovie
70 MB Preview
51 MB Microsoft Word
Virtual Memory Information: ℹ️
149 MB Free RAM
1.04 GB Active RAM
897 MB Inactive RAM
1.17 GB Wired RAM
30.53 GB Page-ins
1.42 GB Page-outs
Diagnostics Information: ℹ️
Dec 26, 2014, 05:17:12 PM /Library/Logs/DiagnosticReports/iPhoto_2014-12-26-171712_[redacted].cpu_resourc e.diag [Details]
Dec 26, 2014, 03:47:17 PM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-154717_[redacted].cp u_resource.diag [Details]
Dec 26, 2014, 02:22:01 PM Self test - passed
Dec 26, 2014, 11:48:03 AM /Library/Logs/DiagnosticReports/CarboniteDaemon_2014-12-26-114803_[redacted].cp u_resource.diag [Details]You have nearly run out of disk space. Either purchase a larger one or start cleaning out the one you have?
-
The problem is with the new operating system and sending photo via email when used in my iPad.
From photo I selected 3 photos to send via email. I choose the upload key and choose to send by email. Typing text on the email is very slow. This is solved by saving the email as a draft and opening the email again from mail.
Can you amend he system to allow emails to be sent from photo as previously.Have you tried restarting or resetting your iPad?
Restart: Press On/Off button until the Slide to Power Off slider appears, select Slide to Power Off and, after the iPad shuts down, then press the On/Off button until the Apple logo appears.
Reset: Press the Home and On/Off buttons at the same time and hold them until the Apple logo appears (about 10 seconds). Ignore the "Slide to power off" -
For those with RSD: what is your Problem Description?
I just got the box by DHL to send my MacBook with RSD to Memphis. On the other side of the shipping label is:
Problem Description: No Power/No Light.
This obviously doesn't describe the problem. So, others with RSD that are sending your MacBooks to Memphis: what does your Problem Description say?
I found an old post (http://discussions.apple.com/thread.jspa?messageID=2889831�) about this but that was made before this problem became widespread like it is now.BOTH BOXES I've received in the last two months (one each for the TWO TIMES I've sent my MB in, once for RSD, second time cause it died completely with 15 minutes of getting it back from the RSD repair) said "No Power/No Light," but through my discussions (many) with AppleCare, they are aware of the actual problem.
-
Help with texting problems??
hi Im not sure what to do. I was texting a good friend of mine the other night and he was texting me back too. The next morning I tried texting him again and it just said sent. But when I tried calling it just rings a ton until it eventually goes to voicemail. We both have the same phone the motorola rival... any suggestions as to what I should do? is it possible that his phone is off even though it still rings?
Are you having the problem only with your friend's number or anytime you send out a text message? Also, are you in a different area when attempting to send the text messages? If your answer is No to both questions, try to do a battery pull. Remove the battery to your device, wait about 30 seconds, replace the battery then power on the device. Try to send the message again.
HTH, -
How to solve the problem related with inputing of the text into Wordpress from Firefox 9 and 9.0.1.
The problem is that after inputing the formatting gets lost.
Taking in account high popularity of Wordpress I suppose the problem is quite serious.Perform the suggestions mentioned in the following articles:
* [https://support.mozilla.com/en-US/kb/Template:clearCookiesCache/ Clear Cookies & Cache]
* [[Troubleshooting extensions and themes]]
* Clipboard not working -> [http://kb.mozillazine.org/Clipboard_not_working]
* Rich Text Editing -> [http://kb.mozillazine.org/Rich_text_editing]
* Update All your Firefox Plugins -> [https://www.mozilla.org/en-US/plugincheck/]
Check and tell if its working.
Might not be related to your problem but some of your Plugins are out-dated
* Update All your Firefox Plugins -> [https://www.mozilla.org/en-US/plugincheck/]
* '''When Downloading Plugins Update setup files, Remove Checkmark from Downloading other Optional Softwares with your Plugins (e.g. Toolbars, McAfee, Google Chrome, etc.)''' -
Problem description:
My computer is running very slow ever since I switched to Yosemite. I get the multicolored wheel just opening my browser at times and waiting for a page to open, or an application. Any ideas other than rebooting my computer to get the problem to alleviate for a few days?
EtreCheck version: 2.1.8 (121)
Report generated February 16, 2015 at 2:35:55 PM PST
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
iMac (21.5-inch, Late 2009) (Technical Specifications)
iMac - model: iMac10,1
1 3.06 GHz Intel Core 2 Duo CPU: 2-core
4 GB RAM Upgradeable
BANK 0/DIMM0
Empty
BANK 1/DIMM0
Empty
BANK 0/DIMM1
2 GB DDR3 1067 MHz ok
BANK 1/DIMM1
2 GB DDR3 1067 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Video Information: ℹ️
NVIDIA GeForce 9400 - VRAM: 256 MB
iMac 1920 x 1080
System Software: ℹ️
OS X 10.10.2 (14C109) - Time since boot: 11 days 19:34:2
Disk Information: ℹ️
ST3500418ASQ disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
BOOTCAMP (disk0s4) /Volumes/BOOTCAMP : 60.76 GB (15.30 GB free)
Macintosh HD (disk1) / : 438.11 GB (351.62 GB free)
Encrypted AES-XTS Unlocked
Core Storage: disk0s2 438.49 GB Online
HL-DT-ST DVDRW GA11N
USB Information: ℹ️
Apple Inc. Built-in iSight
Apple Internal Memory Card Reader
Apple, Inc. Keyboard Hub
Apple Inc. Apple Keyboard
hp officejet 4200 series
Apple Computer, Inc. IR Receiver
Apple Inc. BRCM2046 Hub
Apple Inc. Bluetooth USB Host Controller
Gatekeeper: ℹ️
Mac App Store and identified developers
Problem System Launch Agents: ℹ️
[killed] com.apple.accountsd.plist
[killed] com.apple.AirPlayUIAgent.plist
[killed] com.apple.bird.plist
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.cloudd.plist
[killed] com.apple.coreservices.appleid.authentication.plist
[killed] com.apple.coreservices.uiagent.plist
[killed] com.apple.EscrowSecurityAlert.plist
[killed] com.apple.icloud.fmfd.plist
[killed] com.apple.iconservices.iconservicesagent.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.pluginkit.pkd.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.recentsd.plist
[killed] com.apple.secd.plist
[killed] com.apple.security.cloudkeychainproxy.plist
[killed] com.apple.spindump_agent.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
19 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.AssetCacheLocatorService.plist
[killed] com.apple.awdd.plist
[killed] com.apple.coresymbolicationd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.diagnosticd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.iconservices.iconservicesagent.plist
[killed] com.apple.iconservices.iconservicesd.plist
[killed] com.apple.ifdreader.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.nsurlsessiond.plist
[killed] com.apple.periodic-daily.plist
[killed] com.apple.periodic-monthly.plist
[killed] com.apple.periodic-weekly.plist
[killed] com.apple.sandboxd.plist
[killed] com.apple.softwareupdate_download_service.plist
[killed] com.apple.spindump.plist
[killed] com.apple.tccd.system.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
20 processes killed due to memory pressure
User Launch Agents: ℹ️
[loaded] com.adobe.ARM.[...].plist [Click for support]
[running] com.GoodShop.updater.plist [Click for support]
User Login Items: ℹ️
None
Internet Plug-ins: ℹ️
o1dbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Click for support]
Google Earth Web Plug-in: Version: 5.2 [Click for support]
Default Browser: Version: 600 - SDK 10.10
Flip4Mac WMV Plugin: Version: 2.4.2.4 [Click for support]
RealPlayer Plugin: Version: Unknown [Click for support]
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
DivXBrowserPlugin: Version: 2.0 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
iPhotoPhotocast: Version: 7.0
googletalkbrowserplugin: Version: 5.38.6.0 - SDK 10.8 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
GarminGpsControl: Version: 4.2.0.0 - SDK 10.8 [Click for support]
User internet Plug-ins: ℹ️
CitrixOnlineWebDeploymentPlugin: Version: 1.0.79 [Click for support]
VSeeHelper: Version: VSeeHelper 1.0.0.0 - SDK 10.8 [Click for support]
Safari Extensions: ℹ️
avast! Online Security
Goodshop app
3rd Party Preference Panes: ℹ️
DivX [Click for support]
Flip4Mac WMV [Click for support]
MacFUSE [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: OFF
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 438.11 GB Disk used: 86.50 GB
Destinations:
Backup [Local]
Total size: 159.70 GB
Total number of backups: 3
Oldest backup: 2014-11-24 05:20:18 +0000
Last backup: 2015-02-01 03:04:02 +0000
Size of backup disk: Too small
Backup size 159.70 GB < (Disk used 86.50 GB X 3)
Top Processes by CPU: ℹ️
8% WindowServer
5% DashboardClient
3% mds
2% launchd
0% ocspd
Top Processes by Memory: ℹ️
64 MB WindowServer
52 MB thunderbird
34 MB mds
34 MB Mail
30 MB mds_stores
Virtual Memory Information: ℹ️
654 MB Free RAM
834 MB Active RAM
777 MB Inactive RAM
903 MB Wired RAM
102.49 GB Page-ins
1.46 GB Page-outs
Diagnostics Information: ℹ️
Standard users cannot read /Library/Logs/DiagnosticReports.
Run as an administrator account to see more information.Hi Linc! Sorry for the delay. Here is the information:
Start time: 16:48:08 02/28/15
Revision: 1241
Model Identifier: iMac10,1
System Version: OS X 10.10.2 (14C109)
Kernel Version: Darwin 14.1.0
Time since boot: 10 days 21:04
UID: 502
SerialATA
ST*******ASQ
USB
officejet 4200 series (Hewlett Packard)
Bluetooth
Apple Wireless Mouse
FileVault 2: On FileVault master keychain appears to be installed
FileVault 1: On
I/O wait time (ms/s)
launchd (UID 0): 53
Font issues: 40
Firewall: On
System caches/logs
1987 MB: /System/Library/Caches/com.apple.coresymbolicationd/data
Diagnostic reports
2015-01-31 SecurityAgent crash
2015-02-01 2BUA8C4S2C.com.agilebits.onepassword4-helper crash
2015-02-01 IMDPersistenceAgent crash
2015-02-01 secd crash
2015-02-20 Inkjet7 crash
2015-02-28 IMDPersistenceAgent crash
2015-02-28 secd crash x2
Kernel log
Feb 23 07:06:08 Failed to get hibernate image filename
Feb 23 17:07:05 Failed to get hibernate image filename
Feb 24 07:06:05 Failed to get hibernate image filename
Feb 24 17:47:13 Failed to get hibernate image filename
Feb 24 18:31:50 IOAudioStream[0xffffff802df40400]::clipIfNecessary() - Error: counted 1 clip more than one buffer ahead errors.
Feb 24 19:14:41 Failed to get hibernate image filename
Feb 24 20:56:40 Failed to get hibernate image filename
Feb 24 22:14:14 Failed to get hibernate image filename
Feb 24 22:38:31 Failed to get hibernate image filename
Feb 25 06:58:23 Failed to get hibernate image filename
Feb 25 17:40:53 Failed to get hibernate image filename
Feb 25 21:04:27 Failed to get hibernate image filename
Feb 25 21:31:52 Failed to get hibernate image filename
Feb 26 07:03:06 Failed to get hibernate image filename
Feb 26 17:06:59 Failed to get hibernate image filename
Feb 27 06:58:56 Failed to get hibernate image filename
Feb 27 17:02:56 Failed to get hibernate image filename
Feb 27 19:17:20 Failed to get hibernate image filename
Feb 27 23:04:12 Failed to get hibernate image filename
Feb 28 10:09:19 Failed to get hibernate image filename
Feb 28 13:07:21 Failed to get hibernate image filename
Feb 28 14:08:38 Failed to get hibernate image filename
Feb 28 15:11:16 Failed to get hibernate image filename
Feb 28 16:18:21 msdosfs_fat_uninit_vol: error 6 from msdosfs_fat_cache_flush
Feb 28 16:29:32 Failed to get hibernate image filename
System log
label = "2.5.4.3";
"localized label" = "2.5.4.3";
type = string;
value = "courier.sandbox.push.apple.com";
Feb 28 16:30:55 loginwindow ERROR | __50-[MCXDLauncher(Private) startNetworkChangeThread:]_block_invoke | Unable to GetMCXAgentPort
Feb 28 16:31:09 apsd Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[8424]
Feb 28 16:31:44 apsd Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[8433]
Feb 28 16:32:36 WindowServer disable_update_timeout: UI updates were forcibly disabled by application "Mail" for over 1.00 seconds. Server has re-enabled them.
Feb 28 16:34:16 WindowServer disable_update_timeout: UI updates were forcibly disabled by application "Finder" for over 1.00 seconds. Server has re-enabled them.
Feb 28 16:38:37 WindowServer disable_update_timeout: UI updates were forcibly disabled by application "1Password mini" for over 1.00 seconds. Server has re-enabled them.
Feb 28 16:38:49 WindowServer WSGetSurfaceInWindow : Invalid surface 769181205 for window 4518
Feb 28 16:38:49 WindowServer WSGetSurfaceInWindow : Invalid surface 769181205 for window 4518
Feb 28 16:38:56 WindowServer WSGetSurfaceInWindow : Invalid surface 1023641180 for window 4522
Feb 28 16:38:56 WindowServer WSGetSurfaceInWindow : Invalid surface 1023641180 for window 4522
Feb 28 16:39:06 WindowServer WSGetSurfaceInWindow : Invalid surface 1058035653 for window 4525
Feb 28 16:39:06 WindowServer WSGetSurfaceInWindow : Invalid surface 1058035653 for window 4525
Feb 28 16:39:22 WindowServer WSGetSurfaceInWindow : Invalid surface 996085260 for window 4530
Feb 28 16:39:22 WindowServer WSGetSurfaceInWindow : Invalid surface 996085260 for window 4530
Feb 28 16:39:33 WindowServer WSGetSurfaceInWindow : Invalid surface 1034343505 for window 4534
Feb 28 16:39:33 WindowServer WSGetSurfaceInWindow : Invalid surface 1034343505 for window 4534
Feb 28 16:39:39 Google Chrome Helper CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
Feb 28 16:39:39 Google Chrome Helper CoreText CopyFontsForRequest received mig IPC error (FFFFFFFFFFFFFECC) from font server
Feb 28 16:46:20 apsd Failed entitlement check 'com.apple.private.aps-connection-initiate' for ManagedClientAgent[8979]
Feb 28 16:49:02 loginwindow ERROR | __50-[MCXDLauncher(Private) startNetworkChangeThread:]_block_invoke | Unable to GetMCXAgentPort
Daemons
com.apple.AccountPolicyHelper
com.apple.AssetCacheLocatorService
com.apple.CodeSigningHelper
com.apple.MobileFileIntegrity
com.apple.awdd
com.apple.backupd-auto
com.apple.cache_delete
com.apple.coresymbolicationd
com.apple.ctkd
com.apple.diagnosticd
com.apple.emond.aslmanager
com.apple.iconservices.iconservicesagent
com.apple.iconservices.iconservicesd
com.apple.ifdreader
com.apple.installd
com.apple.installer.osmessagetracing
com.apple.nehelper
com.apple.networkd_privileged
com.apple.nsurlsessiond_privileged
com.apple.nsurlstoraged
com.apple.periodic-daily
com.apple.periodic-monthly
com.apple.periodic-weekly
com.apple.sandboxd
com.apple.secinitd
com.apple.security.syspolicy
- status: -15
com.apple.softwareupdate_download_service
com.apple.softwareupdated
com.apple.spindump
com.apple.sysmond
com.apple.systemstatsd
com.apple.tccd.system
com.apple.watchdogd
com.apple.wdhelper
org.cups.cupsd
Agents
2BUA8C4S2C.com.agilebits.onepassword4-helper
com.adobe.ARM.UUID
com.apple.AirPortBaseStationAgent
com.apple.imdpersistence.IMDPersistenceAgent
- status: -10
com.apple.secd
- status: -10
User crontab
59 16 * * 7 /Applications/MacScan\ 2/MacScan.app/Contents/MacOS/MacScan -autoscan YES
Firefox extensions
Mozilla Firefox hotfix
Widgets
iCal
iCloud errors
cloudd 7
comapple.InputMethodKit.UserDictionary 2
CallHistorySyncHelper 1
Continuity errors
sharingd 1
Restricted files: 174
Lockfiles: 30
High file counts
Desktop: 54
Accessibility
Scroll Zoom: On
Contents of /System/Library/Security/authorization.plist
- mod date: Oct 9 02:17:00 2014
- checksum: 2720110640
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>comment</key>
<string>The name of the requested right is matched against the keys. An exact match has priority, otherwise the longest match from the start is used. Note that the right will only match wildcard rules (ending in a ".") during this reduction.
allow rule: this is always allowed
<key>com.apple.TestApp.benign</key>
<string>allow</string>
deny rule: this is always denied
<key>com.apple.TestApp.dangerous</key>
<string>deny</string>
user rule: successful authentication as a user in the specified group(5) allows the associated right.
The shared property specifies whether a credential generated on success is shared with other apps (i.e., those in the same "session"). This property defaults to false if not specified.
The timeout property specifies the maximum age of a (cached/shared) credential accepted for this rule.
The allow-root property specifies whether a right should be allowed automatically if the requesting process is running with uid == 0. This defaults to false if not specified.
See remaining rules for examples.
</string>
<key>rights</key>
<dict>
<key></key>
<dict>
<key>class</key>
<string>rule</string>
<key>comment</key>
...and 1850 more line(s)
Contents of /private/etc/authorization.deprecated
- mod date: Oct 25 13:37:39 2014
- checksum: 842352627
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>comment</key>
<string>The name of the requested right is matched against the keys. An exact match has priority, otherwise the longest match from the start is used. Note that the right will only match wildcard rules (ending in a ".") during this reduction.
allow rule: this is always allowed
<key>com.apple.TestApp.benign</key>
<string>allow</string>
deny rule: this is always denied
<key>com.apple.TestApp.dangerous</key>
<string>deny</string>
user rule: successful authentication as a user in the specified group(5) allows the associated right.
The shared property specifies whether a credential generated on success is shared with other apps (i.e., those in the same "session"). This property defaults to false if not specified.
The timeout property specifies the maximum age of a (cached/shared) credential accepted for this rule.
The allow-root property specifies whether a right should be allowed automatically if the requesting process is running with uid == 0. This defaults to false if not specified.
See remaining rules for examples.
</string>
<key>rights</key>
<dict>
<key></key>
<dict>
<key>class</key>
<string>rule</string>
<key>comment</key>
...and 1013 more line(s)
Contents of /private/etc/pam.d/prl_disp_service
- mod date: Mar 5 03:24:01 2010
- checksum: 1160556194
auth required pam_nologin.so
auth optional pam_afpmount.so
auth sufficient pam_securityserver.so nullok
auth sufficient pam_unix.so nullok
auth required pam_deny.so
account required pam_permit.so
password required pam_deny.so
session required pam_permit.so
session optional pam_afpmount.so
Contents of /private/etc/pam.d/prl_disp_service.snow_leopard
- mod date: Mar 5 03:24:01 2010
- checksum: 2633576920
auth optional pam_krb5.so
auth optional pam_mount.so
auth sufficient pam_serialnumber.so serverinstall legacy
auth required pam_opendirectory.so
account required pam_nologin.so
account required pam_opendirectory.so
password required pam_deny.so
session required pam_launchd.so
session required pam_uwtmp.so
session optional pam_mount.so
auth optional pam_krb5.so
auth optional pam_mount.so
auth sufficient pam_serialnumber.so serverinstall legacy
auth required pam_opendirectory.so
account required pam_nologin.so
account required pam_opendirectory.so
password required pam_deny.so
session required pam_launchd.so
session required pam_uwtmp.so
session optional pam_mount.so
Contents of Library/LaunchAgents/com.adobe.ARM.UUID.plist
- mod date: Aug 1 17:37:19 2012
- checksum: 408149527
<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE plist PUBLIC "-//Apple//DTD PLIST 1.0//EN" "http://www.apple.com/DTDs/PropertyList-1.0.dtd">
<plist version="1.0">
<dict>
<key>Label</key>
<string>com.adobe.ARM.UUID</string>
<key>ProgramArguments</key>
<array>
<string>/Applications/Adobe Reader.app/Contents/MacOS/Updater/Adobe Reader Updater Helper.app/Contents/MacOS/Adobe Reader Updater Helper</string>
</array>
<key>RunAtLoad</key>
<true/>
<key>StartInterval</key>
<integer>12600</integer>
</dict>
</plist>
Applications
/Applications/Acrobat 6.0 Professional/Acrobat 6.0.2 Professional.app
- N/A
/Applications/Acrobat 6.0 Professional/Acrobat Distiller 6.0.2.app
- com.adobe.distiller
/Applications/Adobe/Acrobat.com.app
- com.adobe.mauby.UUID.1
/Applications/Adobe/Adobe Help.app
- chc.UUID.1
/Applications/Bible Explorer 4.app
- com.BE8.wordsearchbible.corp
/Applications/DivX Converter.app
- N/A
/Applications/DivX Player.app
- com.divx.DivX_Player
/Applications/DivX/DivX Community.app
- com.spritec.DVD
/Applications/DivX/DivX Products.app
- com.spritec.DVD
/Applications/DivX/DivX Support.app
- com.spritec.DVD
/Applications/DivX/Uninstall DivX for Mac.app
- com.divxinc.uninstalldivxformac
/Applications/FOX News Live.app
- FoxPlayerAIR.UUID.1
/Applications/Flip4Mac/WMV Player.app
- net.telestream.wmv.player
/Applications/Garmin Express.app
- com.garmin.renu.client
/Applications/Garmin WebUpdater.app
- com.garmin.WebUpdater
/Applications/Hewlett-Packard/HP Image Edit.app
- com.hp.hpimageedit
/Applications/Hewlett-Packard/HP Image Print.app
- com.hp.photo.imageprint
/Applications/Hewlett-Packard/HP Image Zone.app
- com.hp.imagezone
/Applications/Hewlett-Packard/HP Instant Share.app
- com.hp.photo.instantshare
/Applications/Hewlett-Packard/HP Panorama Stitching.app
- com.hp.PanoramaStitching
/Applications/Hewlett-Packard/HP Photo and Imaging Software/HP E-mail Portal/HP E-mail Portal
- N/A
/Applications/Hewlett-Packard/HP Photo and Imaging Software/HP Photo and Imaging Director/Director Docker.app
- com.hp.director.docker
/Applications/Hewlett-Packard/HP Software Update.app
- com.hp.softwareupdate
/Applications/Hewlett-Packard/HP Uninstaller
- N/A
/Applications/Karaoke Maker/Audacity.app
- net.sourceforge.audacity
/Applications/Macromedia Studio 8/Macromedia Contribute 3/Contribute
- com.macromedia.Contribute
/Applications/Macromedia Studio 8/Macromedia Contribute 3/Contribute/Contents/MacOS/Contribute
- N/A
/Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8
- com.macromedia.Dreamweaver
/Applications/Macromedia Studio 8/Macromedia Extension Manager/Extension Manager.app
- com.macromedia.ExtensionManager
/Applications/Macromedia Studio 8/Macromedia Fireworks 8/Fireworks 8.app
- com.macromedia.fireworks
/Applications/Macromedia Studio 8/Macromedia Flash 8 VideoEncoder/Flash 8 Video Encoder.app
- com.macromedia.FLVEncoder
/Applications/Macromedia Studio 8/Macromedia Flash 8/Flash 8.app
- com.macromedia.flash.8
/Applications/Microsoft AutoUpdate.app
- com.microsoft.autoupdate
/Applications/Microsoft Office 2004/Additional Tools/Handheld Sync Installer
- com.MindVision.VISEX
/Applications/Microsoft Office 2004/Additional Tools/Handheld Sync Installer/Contents/MacOSClassic/Handheld Sync Installer
- N/A
/Applications/Microsoft Office 2004/Additional Tools/Microsoft Language Register/Microsoft Language Register
- N/A
/Applications/Microsoft Office 2004/Additional Tools/Remote Desktop Connection/Remote Desktop Connection
- N/A
/Applications/Microsoft Office 2004/Additional Tools/Remove Office/Remove Office
- N/A
/Applications/Microsoft Office 2004/Additional Tools/Windows Media Installer
- N/A
/Applications/Microsoft Office 2004/Additional Tools/Windows Media Installer/Contents/MacOS/Windows Media Installer
- N/A
/Applications/Microsoft Office 2004/MSN Messenger.app
- Microsoft/com.microsoft.Messenger
/Applications/Microsoft Office 2004/Microsoft Entourage
- N/A
/Applications/Microsoft Office 2004/Microsoft Excel
- N/A
/Applications/Microsoft Office 2004/Microsoft PowerPoint
- N/A
/Applications/Microsoft Office 2004/Microsoft Word
- N/A
/Applications/Microsoft Office 2004/Office/Alerts Daemon.app
- Microsoft/com.microsoft.AlertsDaemon
/Applications/Microsoft Office 2004/Office/Database Utility
- N/A
/Applications/Microsoft Office 2004/Office/Equation Editor
- N/A
/Applications/Microsoft Office 2004/Office/Microsoft Cert Manager.app
- com.microsoft.certmgr
/Applications/Microsoft Office 2004/Office/Microsoft Clip Gallery
- N/A
/Applications/Microsoft Office 2004/Office/Microsoft Database Daemon
- N/A
/Applications/Microsoft Office 2004/Office/Microsoft Error Reporting.app
- com.microsoft.error_reporting
/Applications/Microsoft Office 2004/Office/Microsoft Graph
- N/A
/Applications/Microsoft Office 2004/Office/Microsoft Office Notifications
- N/A
/Applications/Microsoft Office 2004/Office/Microsoft Query
- N/A
/Applications/Microsoft Office 2004/Office/Microsoft Sync Services.app
- com.microsoft.entourage.syncservices
/Applications/Microsoft Office 2004/Office/Organization Chart
- N/A
/Applications/Microsoft Office 2004/Office/Project Gallery Launcher
- N/A
/Applications/Open XML Converter.app
- com.microsoft.OfficeConverter
/Applications/OpenOffice.app
- org.openoffice.script
/Applications/Quicken 2007/Quicken 2007
- com.intuit.quicken
/Applications/Quicken 2007/Quicken 2007/Contents/MacOS/Quicken 2007
- N/A
/Applications/Quicken 2007/Quicken 2007/Contents/SupportApps/Emergency Records Organizer
- com.intuit.ero
/Applications/Quicken 2007/Quicken 2007/Contents/SupportApps/Emergency Records Organizer/Contents/MacOSClassic/Emergency Records Organizer
- N/A
/Applications/Quicken 2007/Quicken 2007/Contents/SupportApps/Home Inventory.app
- com.intuit.HomeInventory
/Applications/Quicken 2007/Quicken 2007/Contents/SupportApps/Quicken Backup Utility.app
- com.intuit.quicken.dotmac
/Applications/Quicken 2007/Quicken 2007/Contents/SupportApps/Quicken Scheduler
- N/A
/Applications/RealPlayer Converter.app
- com.real.converter
/Applications/RealPlayer.app
- com.RealNetworks.RealPlayer
/Applications/TorBrowser.app
- N/A
/Applications/Utilities/Adobe AIR Application Installer.app
- com.adobe.air.ApplicationInstaller
/Applications/Utilities/Adobe Utilities.localized/Adobe Updater6/Adobe Updater.app
- "com.Adobe.ESD.AdobeUpdaterApplication"
/Library/Application Support/Adobe/AdobePDF.app
- com.Adobe.print.AdobePDF.bef
/Library/Application Support/DivX/DivXUpdater.app
- com.divx.DivXUpdater
/Library/Application Support/Hewlett-Packard/Software Update/HP Rules Processor.app
- com.hp.rulesprocessor
/Library/Application Support/Hewlett-Packard/Software Update/HP Scheduler.app
- com.hp.HPScheduler
/Library/Application Support/Hewlett-Packard/Software Update/HP Software Updater
- N/A
/Library/Application Support/Hewlett-Packard/Software Update/HP Software Updater/Contents/MacOS/HP Software Updater
- N/A
/Library/Application Support/Microsoft/HV1.0/Microsoft Help Viewer.app
- com.microsoft.helpviewer
/Library/Application Support/Microsoft/Office Converter Support/Open XML for Charts.app
- com.microsoft.openxml.chartconverter.app
/Library/Application Support/Microsoft/Office Converter Support/Open XML for Excel.app
- com.microsoft.openxml.excel.app
/Library/Application Support/Microsoft/Office Converter Support/Open XML for Word.app
- com.microsoft.openxml.word.app
/Library/Application Support/Microsoft/Office Converter Support/pptfc.app
- com.microsoft.openxml.powerpoint.app
/Library/Application Support/Microsoft/Silverlight/OutOfBrowser/SLLauncher.app
- com.microsoft.silverlight.sllauncher
/Library/Application Support/Script Editor/Templates/Cocoa-AppleScript Applet.app
- com.apple.ScriptEditor.id.cocoa-applet-template
/Library/Application Support/Script Editor/Templates/Droplets/Droplet with Settable Properties.app
- com.apple.ScriptEditor.id.droplet-with-settable-properties-template
/Library/Application Support/Script Editor/Templates/Droplets/Recursive File Processing Droplet.app
- com.apple.ScriptEditor.id.file-processing-droplet-template
/Library/Application Support/Script Editor/Templates/Droplets/Recursive Image File Processing Droplet.app
- com.apple.ScriptEditor.id.image-file-processing-droplet-template
/Library/Documentation/Help/HP Photo and Imaging Help/shrd/flashplayer
- N/A
/Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_burn_cd.app
- N/A
/Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_export_images.app
- N/A
/Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_import_images.app
- N/A
/Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_panorama_stitch.app
- N/A
/Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_use_folders.app
- N/A
/Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_use_image_edit.app
- N/A
/Library/Documentation/Help/HP Photo and Imaging Help/shrd/fscommand/c_use_image_print.app
- N/A
/Library/Documentation/User Guides and Information.localized/Apple Hardware Test Read Me.app
- com.apple.AppleHardwareTestReadMe
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Adobe AIR Application Installer.app
- com.adobe.air.ApplicationInstaller
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Template.app
- com.adobe.air.Template
/Library/Image Capture/Scripts/Import and View with iPhoto.app
- com.hp.iPhoto.icautotask
/Library/Parallels/Parallels Mounter.app
- com.parallels.server.mounter
/Library/Printers/hp/Fax/fax.backend
- com.hp.fax
/Library/Printers/hp/Fax/rastertofax.filter
- com.hp.rastertofax
/Library/Printers/hp/cups/filters/commandtohp.filter
- com.hp.print.cups.filter.commandtohp
/Library/Printers/hp/cups/filters/pdftopdf.filter
- com.hp.print.cups.filter.pdftopdf
/Library/Printers/hp/cups/tools/autosetup.tool
- com.hp.print.autosetup
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_bepbmhgboaologfdajaanbcjmnhjmhfn/Default bepbmhgboaologfdajaanbcjmnhjmhfn.app
- com.google.Chrome.app.Default-bepbmhgboaologfdajaanbcjmnhjmhfn-internal
/Users/USER/Library/Application Support/Google/Chrome/Default/Web Applications/_crx_blpcfgokakmgnkcojhhkbfbldkacnbeo/Default blpcfgokakmgnkcojhhkbfbldkacnbeo.app
- com.google.Chrome.app.Default-blpcfgokakmgnkcojhhkbfbldkacnbeo-internal
/Users/USER/Library/Caches/com.adobe.Reader.ARM/UUID/Adobe Reader Updater.app
- com.adobe.ARM
/mike's old computer/Adobe/AdobePDF.app
- com.Adobe.print.AdobePDF.bef
/mike's old computer/Adobe/Installers/R2/Setup.app
- com.adobe.Installers.Setup
/mike's old computer/Deimos Rising/Deimos Rising
- N/A
/mike's old computer/IA_Installers/TypingMaster_for_Mac/TypingMasterMac.app
- N/A
/mike's old computer/TypingMasterMac/UninstallerData/Uninstall TypingMaster for Mac.app
- N/A
/mike's old computer/TypingMasterMac/itutoreng.app
- N/A
/mike's old computer/adobe applications/Adobe GoLive CS/Adobe GoLive CS.app
- com.adobe.GoLive
/mike's old computer/adobe applications/Adobe Illustrator CS/2.app
- com.adobe.illustrator
/mike's old computer/adobe applications/Adobe InDesign CS/InDesign CS.app
- com.adobe.InDesign
/mike's old computer/adobe applications/Adobe InDesign CS/Plug-Ins/Online/AUMLibrary.cfm/Contents/SharedSupport/Adobe Update Manager.app
- com.adobe.ESD.AUM
/mike's old computer/adobe applications/Adobe Photoshop CS/Adobe ImageReady CS.app
- com.adobe.ImageReady
/mike's old computer/adobe applications/Adobe Photoshop CS/Adobe Photoshop CS.app
- com.adobe.Photoshop
/mike's old computer/adobe applications/Adobe Version Cue/Uninstall Adobe Version Cue.app
- N/A
/old computer stuff/At Ease Setup Folder/At Ease Setup
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Apple System Profiler
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Calculator
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Chooser
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/FaxStatus
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Graphing Calculator
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Internet Access/Browse the Internet
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Internet Access/Connect To...
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Internet Access/Mail
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Key Caps
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Note Pad
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Remote Access Status
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Scrapbook
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Sherlock
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/SimpleSound
- N/A
/old computer stuff/OLDIESystem Folder/Apple Menu Items/Stickies
- N/A
/old computer stuff/OLDIESystem Folder/Application Support/IntelliTools/Classic Sending Helper
- N/A
/old computer stuff/OLDIESystem Folder/Application Support/Norton AntiVirus ƒ/NAV Small Scanner
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Appearance
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Apple Menu Options
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/AppleTalk
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/ColorSync
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Configuration Manager
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Control Strip
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Date & Time
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/DialAssist
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Energy Saver
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Extensions Manager
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/File Exchange
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/File Sharing
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/General Controls
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Infrared
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Internet
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Keyboard
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Location Manager
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Memory
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Microsoft Office Manager
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Modem
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Monitors & Sound
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Mouse
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Numbers
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/QuickTime™ Settings:™ Settings:
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/QuikSync
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Remote Access
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Speech
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Startup Disk
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/TCP:IP
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Text
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Users & Groups
- N/A
/old computer stuff/OLDIESystem Folder/Control Panels/Web Sharing
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/Application Switcher
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/ColorSync Extension
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/Control Strip Extension
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/Desktop PrintMonitor
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/Desktop Printer Spooler
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/FBC Indexing Scheduler
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/FaxMonitor
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/Find/Find by Content Indexing
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/Folder Actions
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/Norton Scheduler
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/PrintMonitor
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/Time Synchronizer
- N/A
/old computer stuff/OLDIESystem Folder/Extensions/Web Sharing Extension
- N/A
/old computer stuff/OLDIESystem Folder/Help/Apple Help Viewer/Help Viewer
- N/A
/old computer stuff/OLDIESystem Folder/MacTCP DNR
- N/A
/old computer stuff/OLDIESystem Folder/Scripting Additions/Desktop Printer Manager
- N/A
/old computer stuff/OLDIESystem Folder/Scripting Additions/Network Setup Scripting
- N/A
/old computer stuff/OLDIESystem Folder/Scripting Additions/URL Access Scripting
- N/A
/old computer stuff/OLDIESystem Folder/System Extensions (Disabled)/AOL 5.0 Backup Installer
- N/A
/old computer stuff/Tony Hawk's Pro Skater 4/Tony Hawk's Pro Skater 4.app
- com.aspyr.thps4
Frameworks
/Library/Frameworks/Adobe AIR.framework
- com.adobe.AIR
/Library/Frameworks/DivX Toolkit.framework
- com.divx.divxtoolkit
/Library/Frameworks/EWSMac.framework
- com.eSellerate.EWSMac67108868
/Library/Frameworks/HPSmartPrint.framework
- com.hp.print.HPSmartPrint
/Library/Frameworks/MacFUSE.framework
- com.google.MacFUSE
/Library/Frameworks/PrintMeSSL.framework
- com.efi.printme.ssl
/Library/Frameworks/TSLicense.framework
- net.telestream.license
PrefPane
/Library/PreferencePanes/DivX.prefPane
- com.divx.divxprefs
/Library/PreferencePanes/Flip4Mac WMV.prefPane
- net.telestream.wmv.prefpane
/Library/PreferencePanes/MacFUSE.prefPane
- com.google.MacFUSE
Bundles
/Library/Audio/MIDI Drivers/EmagicUSBMIDIDriver.plugin
- info.emagic.driver.unitor
/Library/Contextual Menu Items/ParallelsCM.plugin
- com.parallels.cmplugin
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/AdobeCP15.plugin
- com.adobe.adobecp
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/Flash Player.plugin
- com.macromedia.FlashPlayer-10.6.plugin
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/adobecp.plugin
- com.adobe.adobecp20
/Library/Internet Plug-Ins/AdobePDFViewer.plugin
- com.adobe.acrobat.pdfviewer
/Library/Internet Plug-Ins/AdobePDFViewerNPAPI.plugin
- com.adobe.acrobat.pdfviewerNPAPI
/Library/Internet Plug-Ins/DivXBrowserPlugin.plugin
- com.divx.DivXBrowserPlugin
/Library/Internet Plug-Ins/Flip4Mac WMV Plugin.plugin
- net.telestream.wmv.plugin
/Library/Internet Plug-Ins/GarminGpsControl.plugin
- com.garmin.GarminGpsControl
/Library/Internet Plug-Ins/Google Earth Web Plug-in.plugin
- com.Google.GoogleEarthPlugin.plugin
/Library/Internet Plug-Ins/Silverlight.plugin
- com.microsoft.SilverlightPlugin
/Library/Internet Plug-Ins/googletalkbrowserplugin.plugin
- com.google.googletalkbrowserplugin
/Library/Internet Plug-Ins/iPhotoPhotocast.plugin
- com.apple.plugin.iPhotoPhotocast
/Library/Internet Plug-Ins/o1dbrowserplugin.plugin
- com.google.o1dbrowserplugin
/Library/Printers/Macromedia/PDEs/FlashPaperPDE.plugin
- com.macromedia.flashpaper.pde.FlashPaperPDE
/Library/Printers/PPD Plugins/AdobePDFPDE.plugin
- com.Adobe.print.AdobePDF.pde
/Library/QuickLook/GBQLGenerator.qlgenerator
- com.apple.garageband.quicklookgenerator
/Library/QuickLook/ParallelsQL.qlgenerator
- com.parellels.quicklookgenerator
/Library/Spotlight/GBSpotlightImporter.mdimporter
- com.apple.garageband.spotlightimporter
/Library/Spotlight/Microsoft Entourage.mdimporter
- com.microsoft.entourageMDImporter
/Library/Spotlight/ParallelsMD.mdimporter
- com.parallels.mdimporter
/Users/USER/Library/Application Support/Google/Chrome/PepperFlash/12.0.0.70/PepperFlashPlayer.plugin
- com.macromedia.PepperFlashPlayer.pepper
/Users/USER/Library/Internet Plug-Ins/CitrixOnlineWebDeploymentPlugin.plugin
- com.citrixonline.mac.WebDeploymentPlugin
Library paths
/Applications/Karaoke Maker/libmp3lame.dylib
/Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8/Contents/Frameworks/libwchar.dylib
/Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8/Contents/MacOS/CoreTypes.dylib
/Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8/Contents/MacOS/LibCURL.dylib
/Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8/Contents/MacOS/LibCrypto.dylib
/Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8/Contents/MacOS/LibSSL.dylib
/Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8/Contents/MacOS/SystemFrameworkUtils.dylib
/Applications/Macromedia Studio 8/Macromedia Dreamweaver 8/Dreamweaver 8/Contents/MacOS/ZLib.dylib
/Library/Application Support/Adobe/OOBE/PDApp/DWA/DWANative.dylib
/Library/Application Support/Adobe/OOBE/PDApp/DWA/resources/libraries/ARKCmdCaps.dylib
/Library/Application Support/Adobe/OOBE/PDApp/DWA/resources/libraries/ARKCmdFS.dylib
/Library/Application Support/Adobe/OOBE/PDApp/DWA/resources/libraries/ARKEngine.dylib
/Library/Application Support/Adobe/OOBE/PDApp/DWA/resources/libraries/AdobePIM.dylib
/Library/Application Support/Adobe/OOBE/PDApp/LWA/PWANative.dylib
/Library/Application Support/Adobe/OOBE/PDApp/LWA/adobe_caps.dylib
/Library/Application Support/Adobe/OOBE/PDApp/LWA/adobe_oobelib.dylib
/Library/Application Support/Adobe/OOBE/PDApp/LWA/adobe_upgrade.dylib
/Library/Application Support/Adobe/OOBE/PDApp/UWA/UWANative.dylib
/Library/Application Support/Adobe/OOBE/PDApp/core/AdobePIM.dylib
/Library/Application Support/DivX/Libraries/libDivXDesktopSupport.dylib
/Library/Application Support/DivX/QtPlugins/accessible/libqtaccessiblewidgets.dylib
/Library/Application Support/DivX/QtPlugins/iconengines/libqsvgicon.dylib
/Library/Application Support/DivX/QtPlugins/imageformats/libqgif.dylib
/Library/Application Support/DivX/QtPlugins/imageformats/libqico.dylib
/Library/Application Support/DivX/QtPlugins/imageformats/libqjpeg.dylib
/Library/Application Support/DivX/QtPlugins/imageformats/libqmng.dylib
/Library/Application Support/DivX/QtPlugins/imageformats/libqsvg.dylib
/Library/Application Support/DivX/QtPlugins/imageformats/libqtiff.dylib
/Library/Application Support/DivX/QtPlugins/script/libqtscriptdbus.dylib
/Library/Application Support/DivX/QtPlugins/sqldrivers/libqsqlite.dylib
/Library/Frameworks/Adobe AIR.framework/Versions/1.0/Resources/WebKit.dylib
/Library/Frameworks/MacFUSE.framework/Versions/A/Resources/Debug/libfuse.dylib. dSYM/Contents/Resources/DWARF/libfuse.dylib
/Library/Frameworks/MacFUSE.framework/Versions/A/Resources/Debug/libfuse_ino64. dylib.dSYM/Contents/Resources/DWARF/libfuse_ino64.dylib
/Library/Printers/hp/Frameworks/HPDeviceModel.framework/Versions/3.0/Frameworks /Core.framework/Versions/3.0/Libraries/libHPIOnetsnmp.5.dylib
/Library/Printers/hp/Frameworks/HPSmartX.framework/Versions/B/Resources/lib/SxC FReader.dylib
/Library/Printers/hp/Frameworks/HPSmartX.framework/Versions/C/Resources/lib/SxC FReader.dylib
/Users/USER/Library/Application Support/AOL Desktop/Security/libnspr4.dylib
/Users/USER/Library/Application Support/AOL Desktop/Security/libnssckbi.dylib
/Users/USER/Library/Application Support/AOL Desktop/Security/libplc4.dylib
/Users/USER/Library/Application Support/AOL Desktop/Security/libplds4.dylib
/Users/USER/Library/Application Support/Firefox/Profiles/w5owlxqa.default/gmp-gmpopenh264/1.1/libgmpopenh264.dy lib
/Users/USER/Library/Application Support/Google/Chrome/WidevineCDM/1.4.6.758/_platform_specific/mac_x64/libwidev inecdm.dylib
/Users/USER/Library/Caches/com.apple.ScreenSaver.Engine/com.apple.vision/com.ap ple.vision.64FaceCoreCLKernel.dylib
/mike's old computer/adobe applications/Adobe Version Cue/libpbodbc3.dylib
/mike's old computer/adobe applications/Adobe Version Cue/libps-gcc2-v8_50.dylib
/mike's old computer/adobe applications/Adobe Version Cue/libps-jni-gcc2-v8_50.dylib
/mike's old computer/adobe applications/Adobe Version Cue/libps-pb-gcc2-v8_50.dylib
/mike's old computer/adobe applications/Adobe Version Cue/libps-rw-gcc2-v8_50.dylib
/mike's old computer/adobe applications/Adobe Version Cue/libps-util-gcc2-v8_50.dylib
/mike's old computer/adobe applications/Adobe Version Cue/tomcat/webapps/ROOT/WEB-INF/components/com.adobe.bauhaus.nativecomm/res/VCF oundation.dylib
/usr/lib/libgutenprint.2.0.3.dylib
/usr/local/lib/libfreetype.6.3.16.dylib
/usr/local/lib/libfreetype.6.dylib
/usr/local/lib/libfreetype.dylib
/usr/local/lib/libfuse.2.dylib
/usr/local/lib/libfuse_ino64.2.dylib
Installations
Norton AntiVirus Application: 6/20/10, 10:21 PM
Symantec Scheduler: 6/20/10, 10:21 PM
Microsoft® Silverlight™ Browser Plug-In: 6/19/10, 8:25 PM
Parallels Desktop 5 for Mac: 6/10/10, 6:02 AM
MacFUSE Core: 6/10/10, 6:03 AM
Elapsed time (sec): 317
<Edited By Host> -
Problem description:
Computer very slow….and unresponsive
EtreCheck version: 2.1.8 (121)
Report generated April 16, 2015 at 10:19:42 AM EDT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (15-inch, Mid 2012) (Technical Specifications)
MacBook Pro - model: MacBookPro9,1
1 2.3 GHz Intel Core i7 CPU: 4-core
4 GB RAM Upgradeable
BANK 0/DIMM0
2 GB DDR3 1600 MHz ok
BANK 1/DIMM0
2 GB DDR3 1600 MHz ok
Bluetooth: Good - Handoff/Airdrop2 supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 412
Video Information: ℹ️
Intel HD Graphics 4000
NVIDIA GeForce GT 650M - VRAM: 512 MB
Color LCD 1440 x 900
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 7 days 18:4:45
Disk Information: ℹ️
APPLE HDD HTS547550A9E384 disk0 : (500.11 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 498.88 GB (299.54 GB free)
Core Storage: disk0s2 499.25 GB Online
MATSHITADVD-R UJ-8A8
USB Information: ℹ️
Western Digital My Passport 0748 500.07 GB
EFI (disk3s1) <not mounted> : 210 MB
My Passport (disk3s2) /Volumes/My Passport : 499.73 GB (126.16 GB free)
Apple Inc. FaceTime HD Camera (Built-in)
Apple Inc. BRCM20702 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Kernel Extensions: ℹ️
/System/Library/Extensions
[not loaded] com.quark.driver.Tether (1.1.0d4 - SDK 10.4) [Click for support]
[loaded] com.quark.driver.Tether64 (1.1.0d3 - SDK 10.6) [Click for support]
[not loaded] com.wdc.driver.1394HP (1.0.11 - SDK 10.4) [Click for support]
[not loaded] com.wdc.driver.1394_64HP (1.0.1 - SDK 10.6) [Click for support]
[not loaded] com.wdc.driver.USBHP (1.0.11) [Click for support]
[loaded] com.wdc.driver.USB_64HP (1.0.0 - SDK 10.6) [Click for support]
Problem System Launch Agents: ℹ️
[killed] com.apple.CallHistoryPluginHelper.plist
[killed] com.apple.CallHistorySyncHelper.plist
[killed] com.apple.gamed.plist
[killed] com.apple.Maps.pushdaemon.plist
[killed] com.apple.printtool.agent.plist
[killed] com.apple.telephonyutilities.callservicesd.plist
6 processes killed due to memory pressure
Problem System Launch Daemons: ℹ️
[killed] com.apple.awdd.plist
[killed] com.apple.ctkd.plist
[killed] com.apple.emond.aslmanager.plist
[killed] com.apple.nehelper.plist
[killed] com.apple.wdhelper.plist
[killed] com.apple.xpc.smd.plist
6 processes killed due to memory pressure
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.coupons.coupond.plist [Click for support]
[running] com.mcafee.menulet.plist [Click for support]
[running] com.mcafee.reporter.plist [Click for support]
[running] com.oracle.java.Java-Updater.plist [Click for support]
[loaded] org.macosforge.xquartz.startx.plist [Click for support]
Launch Daemons: ℹ️
[failed] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2.Agent.plist [Click for support]
[unknown] com.mcafee.ssm.ScanFactory.plist [Click for support]
[unknown] com.mcafee.ssm.ScanManager.plist [Click for support]
[running] com.mcafee.virusscan.fmpd.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[loaded] org.macosforge.xquartz.privileged_startx.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.facebook.videochat.[redacted].plist [Click for support]
[failed] com.facebook.videochat.[redacted].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.diskSpaceWatcher.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.scheduledScan.plist [Click for support]
[loaded] com.macpaw.CleanMyMac2Helper.trashWatcher.plist [Click for support]
User Login Items: ℹ️
iTunesHelper Application (/Applications/iTunes.app/Contents/MacOS/iTunesHelper.app)
WDSecurityHelper UNKNOWN (missing value)
WDSecurityHelper Application (/Applications/WD Security.app/Contents/WDSecurityHelper.app)
WDDriveUtilityHelper UNKNOWN (missing value)
WDDriveUtilityHelper Application (/Applications/WD Drive Utilities.app/Contents/WDDriveUtilityHelper.app)
Internet Plug-ins: ℹ️
SiteAdvisor: Version: 2.0 - SDK 10.1 [Click for support]
FlashPlayer-10.6: Version: 17.0.0.169 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
Flash Player: Version: 17.0.0.169 - SDK 10.6 [Click for support]
CouponPrinter-FireFox_v2: Version: 5.0.3 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
JavaAppletPlugin: Version: Java 8 Update 31 Check version
User internet Plug-ins: ℹ️
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Stamps.com: Version: 1.1.13 [Click for support]
DISH Anywhere Player: Version: 2.7.2.0 [Click for support]
Safari Extensions: ℹ️
SiteAdvisor
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Mobile backups: ON
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 498.88 GB Disk used: 199.33 GB
Destinations:
My Passport [Local]
Total size: 499.73 GB
Total number of backups: 29
Oldest backup: 2013-05-17 22:06:43 +0000
Last backup: 2015-03-27 16:16:56 +0000
Size of backup disk: Too small
Backup size 499.73 GB < (Disk used 199.33 GB X 3)
Top Processes by CPU: ℹ️
6% backupd
5% WindowServer
1% Google Chrome
1% loginwindow
1% mtmd
Top Processes by Memory: ℹ️
289 MB Google Chrome Helper
189 MB Google Chrome
84 MB backupd
78 MB Mail
77 MB Finder
Virtual Memory Information: ℹ️
17 MB Free RAM
1.22 GB Active RAM
1.22 GB Inactive RAM
996 MB Wired RAM
54.55 GB Page-ins
1.93 GB Page-outs
Diagnostics Information: ℹ️
Apr 14, 2015, 03:11:54 PM /Library/Logs/DiagnosticReports/softwareupdated_2015-04-14-151154_[redacted].cp u_resource.diag [Click for details]When you see a beachball cursor or the slowness is especially bad, note the exact time: hour, minute, second.
These instructions must be carried out as an administrator. If you have only one user account, you are the administrator.
Launch the Console application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad and start typing the name.
The title of the Console window should be All Messages. If it isn't, select
SYSTEM LOG QUERIES ▹ All Messages
from the log list on the left. If you don't see that list, select
View ▹ Show Log List
from the menu bar at the top of the screen.
Each message in the log begins with the date and time when it was entered. Scroll back to the time you noted above.
Select the messages entered from then until the end of the episode, or until they start to repeat, whichever comes first.
Copy the messages to the Clipboard by pressing the key combination command-C. Paste into a reply to this message by pressing command-V.
The log contains a vast amount of information, almost all of it useless for solving any particular problem. When posting a log extract, be selective. A few dozen lines are almost always more than enough.
Please don't indiscriminately dump thousands of lines from the log into this discussion.
Please don't post screenshots of log messages—post the text.
Some private information, such as your name, may appear in the log. Anonymize before posting.
When you post the log extract, you might see an error message on the web page: "You have included content in your post that is not permitted," or "The message contains invalid characters." That's a bug in the forum software. Please post the text on Pastebin, then post a link here to the page you created. -
"A problem occurred with this webpage so it was reloaded" infinite loop
Hello,
I recently begun encountering the message "A problem occured with this webpage so it was reloaded" on a consistent basis. It shows up every time I load any web page. When the page reloads I receive the message again, and so on.
Things I have tried:
*Restart Safari
*Restart computer
*Clear cache, history, etc.
*Reset safari
The results are the same regardless. I have provided below a copy of the most recent crash log.
Process: com.apple.WebKit.WebContent [2126]
Path: /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Identifier: com.apple.WebKit.WebContent
Version: 9537 (9537.75.14)
Build Info: WebKit2-7537075014000000~5
Code Type: X86-64 (Native)
Parent Process: ??? [1]
Responsible: Safari [627]
User ID: 501
Date/Time: 2014-09-27 18:10:58.109 +0800
OS Version: Mac OS X 10.9.5 (13F34)
Report Version: 11
Anonymous UUID: BA5C112E-345B-0E2E-6183-690BDFE4B514
Sleep/Wake UUID: D1E217A1-0F29-4B79-99C2-C0EAC2AFBF58
Crashed Thread: 0 Dispatch queue: com.apple.main-thread
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000000000000f4
VM Regions Near 0xf4:
-->
__TEXT 000000010bb45000-000000010bb46000 [ 4K] r-x/rwx SM=COW /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
Application Specific Information:
Bundle controller class:
BrowserBundleController
Process Model:
Multiple Web Processes
Thread 0 Crashed:: Dispatch queue: com.apple.main-thread
0 com.apple.WebKit2 0x000000010c127316 ***::HashTable<WebCore::ScrollableArea*, WebCore::ScrollableArea*, ***::IdentityExtractor, ***::PtrHash<WebCore::ScrollableArea*>, ***::HashTraits<WebCore::ScrollableArea*>, ***::HashTraits<WebCore::ScrollableArea*> >::begin() const + 4
1 com.apple.WebKit2 0x000000010c0d5b07 WebKit::WebPage::recomputeShortCircuitHorizontalWheelEventsState() + 217
2 com.apple.WebKit2 0x000000010c0d59be WebKit::WebFrameLoaderClient::dispatchDidLayout() + 58
3 com.apple.WebCore 0x000000010edaa3f7 WebCore::FrameView::performPostLayoutTasks() + 311
4 com.apple.WebCore 0x000000010ed934e0 WebCore::FrameView::layout(bool) + 2624
5 com.apple.WebCore 0x000000010eda5be7 WebCore::FrameView::visibleContentsResized() + 135
6 com.apple.WebCore 0x000000010ed94676 WebCore::ScrollView::updateScrollbars(WebCore::IntSize const&) + 1862
7 com.apple.WebCore 0x000000010eda5b48 WebCore::ScrollView::setContentsSize(WebCore::IntSize const&) + 104
8 com.apple.WebCore 0x000000010ed40803 WebCore::FrameView::setContentsSize(WebCore::IntSize const&) + 67
9 com.apple.WebCore 0x000000010eda57a5 WebCore::FrameView::adjustViewSize() + 165
10 com.apple.WebCore 0x000000010ed932a5 WebCore::FrameView::layout(bool) + 2053
11 com.apple.WebCore 0x000000010f304917 WebCore::Document::updateLayoutIgnorePendingStylesheets(WebCore::Document::RunP ostLayoutTasks) + 119
12 com.apple.WebCore 0x000000010f0fb24d WebCore::Element::focus(bool, WebCore::FocusDirection) + 77
13 com.apple.WebCore 0x000000010f159f29 WebCore::jsElementPrototypeFunctionFocus(JSC::ExecState*) + 121
14 ??? 0x00005aca41a01045 0 + 99824730902597
15 com.apple.JavaScriptCore 0x000000010e66f433 JSC::Interpreter::executeCall(JSC::ExecState*, JSC::JSObject*, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 595
16 com.apple.JavaScriptCore 0x000000010e66f1d5 JSC::call(JSC::ExecState*, JSC::JSValue, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 69
17 com.apple.WebCore 0x000000010eeff46a WebCore::JSMainThreadExecState::call(JSC::ExecState*, JSC::JSValue, JSC::CallType, JSC::CallData const&, JSC::JSValue, JSC::ArgList const&) + 154
18 com.apple.WebCore 0x000000010eefc1bc WebCore::JSEventListener::handleEvent(WebCore::ScriptExecutionContext*, WebCore::Event*) + 892
19 com.apple.WebCore 0x000000010eefbd69 WebCore::EventTarget::fireEventListeners(WebCore::Event*, WebCore::EventTargetData*, ***::Vector<WebCore::RegisteredEventListener, 1ul, ***::CrashOnOverflow>&) + 633
20 com.apple.WebCore 0x000000010ed3df47 WebCore::EventTarget::fireEventListeners(WebCore::Event*) + 359
21 com.apple.WebCore 0x000000010edd7680 WebCore::DOMWindow::dispatchEvent(***::PassRefPtr<WebCore::Event>, ***::PassRefPtr<WebCore::EventTarget>) + 160
22 com.apple.WebCore 0x000000010edf5522 WebCore::DOMWindow::dispatchLoadEvent() + 386
23 com.apple.WebCore 0x000000010ed91c1d WebCore::Document::implicitClose() + 333
24 com.apple.WebCore 0x000000010ed91587 WebCore::FrameLoader::checkCompleted() + 311
25 com.apple.WebCore 0x000000010ee35a01 WebCore::CachedResourceLoader::loadDone(WebCore::CachedResource*) + 65
26 com.apple.WebCore 0x000000010ee35982 WebCore::SubresourceLoader::notifyDone() + 82
27 com.apple.WebCore 0x000000010ee34e4f WebCore::SubresourceLoader::didFinishLoading(double) + 175
28 com.apple.WebKit2 0x000000010c0e4fa5 WebKit::WebResourceLoader::didReceiveWebResourceLoaderMessage(CoreIPC::Connecti on*, CoreIPC::MessageDecoder&) + 541
29 com.apple.WebKit2 0x000000010c0e47e4 WebKit::NetworkProcessConnection::didReceiveMessage(CoreIPC::Connection*, CoreIPC::MessageDecoder&) + 138
30 com.apple.WebKit2 0x000000010c0c04d9 CoreIPC::Connection::dispatchMessage(***::PassOwnPtr<CoreIPC::MessageDecoder>) + 101
31 com.apple.WebKit2 0x000000010c0c0402 CoreIPC::Connection::dispatchOneMessage() + 106
32 com.apple.WebCore 0x000000010ed05a1d WebCore::RunLoop::performWork() + 557
33 com.apple.WebCore 0x000000010ed057d2 WebCore::RunLoop::performWork(void*) + 34
34 com.apple.CoreFoundation 0x000000010c7765b1 __CFRUNLOOP_IS_CALLING_OUT_TO_A_SOURCE0_PERFORM_FUNCTION__ + 17
35 com.apple.CoreFoundation 0x000000010c767c62 __CFRunLoopDoSources0 + 242
36 com.apple.CoreFoundation 0x000000010c7673ef __CFRunLoopRun + 831
37 com.apple.CoreFoundation 0x000000010c766e75 CFRunLoopRunSpecific + 309
38 com.apple.HIToolbox 0x0000000113c86a0d RunCurrentEventLoopInMode + 226
39 com.apple.HIToolbox 0x0000000113c867b7 ReceiveNextEventCommon + 479
40 com.apple.HIToolbox 0x0000000113c865bc _BlockUntilNextEventMatchingListInModeWithFilter + 65
41 com.apple.AppKit 0x00000001110bf24e _DPSNextEvent + 1434
42 com.apple.AppKit 0x00000001110be89b -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 122
43 com.apple.AppKit 0x00000001110b299c -[NSApplication run] + 553
44 com.apple.AppKit 0x000000011109d783 NSApplicationMain + 940
45 com.apple.XPCService 0x00000001164fbc0f _xpc_main + 385
46 libxpc.dylib 0x000000010da63bde xpc_main + 399
47 com.apple.WebKit.WebContent 0x000000010bb45ba0 0x10bb45000 + 2976
48 libdyld.dylib 0x000000010d7595fd start + 1
Thread 1:
0 libsystem_kernel.dylib 0x000000010d8f0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000010da07f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x000000010da0afb9 start_wqthread + 13
Thread 2:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x000000010d8f1662 kevent64 + 10
1 libdispatch.dylib 0x000000010d722421 _dispatch_mgr_invoke + 239
2 libdispatch.dylib 0x000000010d722136 _dispatch_mgr_thread + 52
Thread 3:
0 libsystem_kernel.dylib 0x000000010d8f0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000010da07f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x000000010da0afb9 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x000000010d8f0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000010da07f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x000000010da0afb9 start_wqthread + 13
Thread 5:
0 libsystem_kernel.dylib 0x000000010d8f0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000010da07f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x000000010da0afb9 start_wqthread + 13
Thread 6:
0 libsystem_kernel.dylib 0x000000010d8eca1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000010d8ebd18 mach_msg + 64
2 com.apple.CoreFoundation 0x000000010c767f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x000000010c767539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x000000010c766e75 CFRunLoopRunSpecific + 309
5 com.apple.AppKit 0x000000011125f05e _NSEventThread + 144
6 libsystem_pthread.dylib 0x000000010da06899 _pthread_body + 138
7 libsystem_pthread.dylib 0x000000010da0672a _pthread_start + 137
8 libsystem_pthread.dylib 0x000000010da0afc9 thread_start + 13
Thread 7:: com.apple.NSURLConnectionLoader
0 libsystem_kernel.dylib 0x000000010d8eca1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000010d8ebd18 mach_msg + 64
2 com.apple.CoreFoundation 0x000000010c767f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x000000010c767539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x000000010c766e75 CFRunLoopRunSpecific + 309
5 com.apple.Foundation 0x000000010bbbbff7 +[NSURLConnection(Loader) _resourceLoadLoop:] + 348
6 com.apple.Foundation 0x000000010bbbbdfb __NSThread__main__ + 1318
7 libsystem_pthread.dylib 0x000000010da06899 _pthread_body + 138
8 libsystem_pthread.dylib 0x000000010da0672a _pthread_start + 137
9 libsystem_pthread.dylib 0x000000010da0afc9 thread_start + 13
Thread 8:: WebCore: Scrolling
0 libsystem_kernel.dylib 0x000000010d8eca1a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000010d8ebd18 mach_msg + 64
2 com.apple.CoreFoundation 0x000000010c767f15 __CFRunLoopServiceMachPort + 181
3 com.apple.CoreFoundation 0x000000010c767539 __CFRunLoopRun + 1161
4 com.apple.CoreFoundation 0x000000010c766e75 CFRunLoopRunSpecific + 309
5 com.apple.CoreFoundation 0x000000010c81c811 CFRunLoopRun + 97
6 com.apple.WebCore 0x000000010edb23b4 WebCore::ScrollingThread::initializeRunLoop() + 244
7 com.apple.JavaScriptCore 0x000000010e5fef4f ***::wtfThreadEntryPoint(void*) + 15
8 libsystem_pthread.dylib 0x000000010da06899 _pthread_body + 138
9 libsystem_pthread.dylib 0x000000010da0672a _pthread_start + 137
10 libsystem_pthread.dylib 0x000000010da0afc9 thread_start + 13
Thread 9:
0 libsystem_kernel.dylib 0x000000010d8f0e6a __workq_kernreturn + 10
1 libsystem_pthread.dylib 0x000000010da07f08 _pthread_wqthread + 330
2 libsystem_pthread.dylib 0x000000010da0afb9 start_wqthread + 13
Thread 10:: JavaScriptCore::BlockFree
0 libsystem_kernel.dylib 0x000000010d8f0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x000000010da08c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010e60a106 ***::ThreadCondition::timedWait(***::Mutex&, double) + 118
3 com.apple.JavaScriptCore 0x000000010e609c25 JSC::BlockAllocator::blockFreeingThreadMain() + 117
4 com.apple.JavaScriptCore 0x000000010e5fef4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x000000010da06899 _pthread_body + 138
6 libsystem_pthread.dylib 0x000000010da0672a _pthread_start + 137
7 libsystem_pthread.dylib 0x000000010da0afc9 thread_start + 13
Thread 11:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010d8f0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x000000010da08c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010e60a727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010e60a5b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010e5fef4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x000000010da06899 _pthread_body + 138
6 libsystem_pthread.dylib 0x000000010da0672a _pthread_start + 137
7 libsystem_pthread.dylib 0x000000010da0afc9 thread_start + 13
Thread 12:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010d8f0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x000000010da08c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010e60a727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010e60a5b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010e5fef4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x000000010da06899 _pthread_body + 138
6 libsystem_pthread.dylib 0x000000010da0672a _pthread_start + 137
7 libsystem_pthread.dylib 0x000000010da0afc9 thread_start + 13
Thread 13:: JavaScriptCore::Marking
0 libsystem_kernel.dylib 0x000000010d8f0716 __psynch_cvwait + 10
1 libsystem_pthread.dylib 0x000000010da08c3b _pthread_cond_wait + 727
2 com.apple.JavaScriptCore 0x000000010e60a727 JSC::GCThread::waitForNextPhase() + 119
3 com.apple.JavaScriptCore 0x000000010e60a5b8 JSC::GCThread::gcThreadMain() + 88
4 com.apple.JavaScriptCore 0x000000010e5fef4f ***::wtfThreadEntryPoint(void*) + 15
5 libsystem_pthread.dylib 0x000000010da06899 _pthread_body + 138
6 libsystem_pthread.dylib 0x000000010da0672a _pthread_start + 137
7 libsystem_pthread.dylib 0x000000010da0afc9 thread_start + 13
Thread 0 crashed with X86 Thread State (64-bit):
rax: 0x0000000119a63c00 rbx: 0x0000000119a31800 rcx: 0x0000000119c48e01 rdx: 0x00007fff540b88a0
rdi: 0x00000000000000ec rsi: 0x00007fff540b88a8 rbp: 0x00007fff540b8870 rsp: 0x00007fff540b8870
r8: 0x00000000ffffffff r9: 0x0000000000000001 r10: 0x00007f8a2a0401e0 r11: 0x000000011fbf2b80
r12: 0x00000000000000ec r13: 0x0000000119a63c00 r14: 0x0000000119a25b98 r15: 0x0000000119a368c0
rip: 0x000000010c127316 rfl: 0x0000000000010202 cr2: 0x00000000000000f4
Logical CPU: 0
Error Code: 0x00000004
Trap Number: 14
Binary Images:
0x10bb45000 - 0x10bb45ff4 com.apple.WebKit.WebContent (9537 - 9537.75.14) <B6BACFDC-3742-3AD9-AE7F-2DA7D2025DD7> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/XPCServices/com. apple.WebKit.WebContent.xpc/Contents/MacOS/com.apple.WebKit.WebContent
0x10bb4b000 - 0x10bb4bfff WebProcessShim.dylib (7537.75.14) <23FFFAB0-3D72-3AB2-8D65-4FA8C51DB460> /System/Library/PrivateFrameworks/WebKit2.framework/WebProcess.app/Contents/Mac OS/WebProcessShim.dylib
0x10bb55000 - 0x10be55ff7 com.apple.Foundation (6.9 - 1056.16) <24349208-3603-3F5D-95CC-B379616FBEF8> /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
0x10c094000 - 0x10c285ff3 com.apple.WebKit2 (9537 - 9537.75.14) <E9508FAA-EF68-343F-8EA5-981080CBD11E> /System/Library/PrivateFrameworks/WebKit2.framework/Versions/A/WebKit2
0x10c46b000 - 0x10c618f27 libobjc.A.dylib (551.1) <AD7FD984-271E-30F4-A361-6B20319EC73B> /usr/lib/libobjc.A.dylib
0x10c63e000 - 0x10c690fff libc++.1.dylib (120) <4F68DFC5-2077-39A8-A449-CAC5FDEE7BDE> /usr/lib/libc++.1.dylib
0x10c6ec000 - 0x10c6edff7 libSystem.B.dylib (1197.1.1) <E303F2F8-A8CF-3DF3-84B3-F2D0EE41CCF6> /usr/lib/libSystem.B.dylib
0x10c6f7000 - 0x10c8dcfff com.apple.CoreFoundation (6.9 - 855.17) <729BD6DA-1F63-3E72-A148-26F21EBF52BB> /System/Library/Frameworks/CoreFoundation.framework/Versions/A/CoreFoundation
0x10ca52000 - 0x10ca94ff7 libauto.dylib (185.5) <F45C36E8-B606-3886-B5B1-B6745E757CA8> /usr/lib/libauto.dylib
0x10caaf000 - 0x10cab0ff7 libDiagnosticMessagesClient.dylib (100) <4CDB0F7B-C0AF-3424-BC39-495696F0DB1E> /usr/lib/libDiagnosticMessagesClient.dylib
0x10cab6000 - 0x10cc6effb libicucore.A.dylib (511.32) <A7CE7DAD-D3AD-36A2-BE4F-25C5F21FADBB> /usr/lib/libicucore.A.dylib
0x10cd14000 - 0x10cdfbff7 libxml2.2.dylib (26) <A1DADD11-89E5-3DE4-8802-07186225967F> /usr/lib/libxml2.2.dylib
0x10ce37000 - 0x10ce48ff7 libz.1.dylib (53) <42E0C8C6-CA38-3CA4-8619-D24ED5DD492E> /usr/lib/libz.1.dylib
0x10ce53000 - 0x10cfeeff8 com.apple.CFNetwork (673.3 - 673.3) <4375B7CB-34B6-3A26-99AC-2D2404AD9C9B> /System/Library/Frameworks/CFNetwork.framework/Versions/A/CFNetwork
0x10d0f6000 - 0x10d159ffb com.apple.SystemConfiguration (1.13.1 - 1.13.1) <339A2A90-DA25-33AF-88E5-2FB38A758FEE> /System/Library/Frameworks/SystemConfiguration.framework/Versions/A/SystemConfi guration
0x10d19b000 - 0x10d3ffffd com.apple.security (7.0 - 55471.14.18) <83A9E8C8-06A1-3F6D-8514-C35CD0DBD370> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x10d54d000 - 0x10d54efff libquit.dylib (161.2) <7B9C07B6-8993-32C8-89C2-23D2E7FA85BA> /usr/lib/libquit.dylib
0x10d554000 - 0x10d554fff com.apple.CoreServices (59 - 59) <7A697B5E-F179-30DF-93F2-8B503CEEEFD5> /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
0x10d55c000 - 0x10d55dfff liblangid.dylib (117) <9546E641-F730-3AB0-B3CD-E0E2FDD173D9> /usr/lib/liblangid.dylib
0x10d568000 - 0x10d5d4fff com.apple.framework.IOKit (2.0.1 - 907.100.13) <057FDBA3-56D6-3903-8C0B-849214BF1985> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x10d60e000 - 0x10d629ff7 libCRFSuite.dylib (34) <FFAE75FA-C54E-398B-AA97-18164CD9789D> /usr/lib/libCRFSuite.dylib
0x10d636000 - 0x10d65fff7 libc++abi.dylib (49.1) <21A807D3-6732-3455-B77F-743E9F916DF0> /usr/lib/libc++abi.dylib
0x10d670000 - 0x10d674ff7 libcache.dylib (62) <BDC1E65B-72A1-3DA3-A57C-B23159CAAD0B> /usr/lib/system/libcache.dylib
0x10d67b000 - 0x10d685fff libcommonCrypto.dylib (60049) <8C4F0CA0-389C-3EDC-B155-E62DD2187E1D> /usr/lib/system/libcommonCrypto.dylib
0x10d694000 - 0x10d69bfff libcompiler_rt.dylib (35) <4CD916B2-1B17-362A-B403-EF24A1DAC141> /usr/lib/system/libcompiler_rt.dylib
0x10d6ab000 - 0x10d6b2ff3 libcopyfile.dylib (103) <5A881779-D0D6-3029-B371-E3021C2DDA5E> /usr/lib/system/libcopyfile.dylib
0x10d6b9000 - 0x10d6baff7 libodfde.dylib (20) <C00A4EBA-44BC-3C53-BFD0-819B03FFD462> /usr/lib/libodfde.dylib
0x10d6c0000 - 0x10d70efff libcorecrypto.dylib (161.1) <F3973C28-14B6-3006-BB2B-00DD7F09ABC7> /usr/lib/system/libcorecrypto.dylib
0x10d71f000 - 0x10d739fff libdispatch.dylib (339.92.1) <C4E4A18D-3C3B-3C9C-8709-A4270D998DE7> /usr/lib/system/libdispatch.dylib
0x10d756000 - 0x10d759ff7 libdyld.dylib (239.4) <7C9EC3B7-DDE3-33FF-953F-4067C743951D> /usr/lib/system/libdyld.dylib
0x10d764000 - 0x10d764ff7 libkeymgr.dylib (28) <3AA8D85D-CF00-3BD3-A5A0-E28E1A32A6D8> /usr/lib/system/libkeymgr.dylib
0x10d76b000 - 0x10d772ff8 liblaunch.dylib (842.90.1) <38D1AB2C-A476-385F-8EA8-7AB604CA1F89> /usr/lib/system/liblaunch.dylib
0x10d780000 - 0x10d785fff libmacho.dylib (845) <1D2910DF-C036-3A82-A3FD-44FF73B5FF9B> /usr/lib/system/libmacho.dylib
0x10d78d000 - 0x10d78fff7 libquarantine.dylib (71) <7A1A2BCB-C03D-3A25-BFA4-3E569B2D2C38> /usr/lib/system/libquarantine.dylib
0x10d797000 - 0x10d798ffb libremovefile.dylib (33) <3543F917-928E-3DB2-A2F4-7AB73B4970EF> /usr/lib/system/libremovefile.dylib
0x10d79e000 - 0x10d7afff7 libsystem_asl.dylib (217.1.4) <655FB343-52CF-3E2F-B14D-BEBF5AAEF94D> /usr/lib/system/libsystem_asl.dylib
0x10d7bd000 - 0x10d7beff7 libsystem_blocks.dylib (63) <FB856CD1-2AEA-3907-8E9B-1E54B6827F82> /usr/lib/system/libsystem_blocks.dylib
0x10d7c7000 - 0x10d850ff7 libsystem_c.dylib (997.90.3) <6FD3A400-4BB2-3B95-B90C-BE6E9D0D78FA> /usr/lib/system/libsystem_c.dylib
0x10d87c000 - 0x10d87eff3 libsystem_configuration.dylib (596.15) <4998CB6A-9D54-390A-9F57-5D1AC53C135C> /usr/lib/system/libsystem_configuration.dylib
0x10d88b000 - 0x10d893fff libsystem_dnssd.dylib (522.90.2) <A0B7CF19-D9F2-33D4-8107-A62184C9066E> /usr/lib/system/libsystem_dnssd.dylib
0x10d89c000 - 0x10d8c3ffb libsystem_info.dylib (449.1.3) <7D41A156-D285-3849-A2C3-C04ADE797D98> /usr/lib/system/libsystem_info.dylib
0x10d8db000 - 0x10d8f7ff7 libsystem_kernel.dylib (2422.100.13) <498AEBD7-4194-3CF2-AA16-D5D03FFBD8C0> /usr/lib/system/libsystem_kernel.dylib
0x10d922000 - 0x10d951fd2 libsystem_m.dylib (3047.16) <B7F0E2E4-2777-33FC-A787-D6430B630D54> /usr/lib/system/libsystem_m.dylib
0x10d961000 - 0x10d97cff7 libsystem_malloc.dylib (23.10.1) <A695B4E4-38E9-332E-A772-29D31E3F1385> /usr/lib/system/libsystem_malloc.dylib
0x10d98d000 - 0x10d9b4ff7 libsystem_network.dylib (241.3) <8B1E1F1D-A5CC-3BAE-8B1E-ABC84337A364> /usr/lib/system/libsystem_network.dylib
0x10d9d2000 - 0x10d9dbff3 libsystem_notify.dylib (121) <52571EC3-6894-37E4-946E-064B021ED44E> /usr/lib/system/libsystem_notify.dylib
0x10d9eb000 - 0x10d9f1ff7 libsystem_platform.dylib (24.90.1) <3C3D3DA8-32B9-3243-98EC-D89B9A1670B3> /usr/lib/system/libsystem_platform.dylib
0x10da05000 - 0x10da0cff7 libsystem_pthread.dylib (53.1.4) <AB498556-B555-310E-9041-F67EC9E00E2C> /usr/lib/system/libsystem_pthread.dylib
0x10da1e000 - 0x10da1fff7 libsystem_sandbox.dylib (278.11) <B46E4040-A8C6-3EBC-91F8-F1CB01106614> /usr/lib/system/libsystem_sandbox.dylib
0x10da27000 - 0x10da2bff7 libsystem_stats.dylib (93.90.3) <4E51D5B0-92A0-3D0D-B90E-495A1ED3E391> /usr/lib/system/libsystem_stats.dylib
0x10da35000 - 0x10da36fff libunc.dylib (28) <62682455-1862-36FE-8A04-7A6B91256438> /usr/lib/system/libunc.dylib
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0x11517c000 - 0x115186ff7 com.apple.CrashReporterSupport (10.9 - 539) <B25A09EC-A021-32EC-86F8-05B4837E0EDE> /System/Library/PrivateFrameworks/CrashReporterSupport.framework/Versions/A/Cra shReporterSupport
0x115198000 - 0x1151e6ff7 com.apple.opencl (2.3.59 - 2.3.59) <9F43F471-C3C3-352D-889D-EC418DC1F5B2> /System/Library/Frameworks/OpenCL.framework/Versions/A/OpenCL
0x115203000 - 0x11520fffb com.apple.AppleFSCompression (56.92.1 - 1.0) <066255FD-DBD1-3041-8DDA-7AFC41C9096D> /System/Library/PrivateFrameworks/AppleFSCompression.framework/Versions/A/Apple FSCompression
0x11521b000 - 0x115234ff7 com.apple.Ubiquity (1.3 - 289) <C7F1B734-CE81-334D-BE41-8B20D95A1F9B> /System/Library/PrivateFrameworks/Ubiquity.framework/Versions/A/Ubiquity
0x115248000 - 0x115255fff com.apple.Sharing (132.2 - 132.2) <F983394A-226D-3244-B511-FA51FDB6ADDA> /System/Library/PrivateFrameworks/Sharing.framework/Versions/A/Sharing
0x115266000 - 0x115296fff com.apple.IconServices (25 - 25.17) <4751127E-FBD5-3ED5-8510-08D4E4166EFE> /System/Library/PrivateFrameworks/IconServices.framework/Versions/A/IconService s
0x1152c4000 - 0x1152e9ff7 com.apple.ChunkingLibrary (2.0 - 155.1) <B845DC7A-D1EA-31E2-967C-D1FE0C628036> /System/Library/PrivateFrameworks/ChunkingLibrary.framework/Versions/A/Chunking Library
0x1152fb000 - 0x115543ff7 com.apple.CoreData (107 - 481.3) <E78734AA-E3D0-33CB-A014-620BBCAB2E96> /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x115671000 - 0x1156a9ff7 com.apple.RemoteViewServices (2.0 - 94) <3F34D630-3DDB-3411-BC28-A56A9B55EBDA> /System/Library/PrivateFrameworks/RemoteViewServices.framework/Versions/A/Remot eViewServices
0x1156e3000 - 0x1156e3ffd com.apple.audio.units.AudioUnit (1.10 - 1.10) <68B21135-55A6-3563-A3D6-3E692A7DEB7F> /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x1156ef000 - 0x115730fff com.apple.PerformanceAnalysis (1.47 - 47) <DBC7349E-8440-3FE0-B5E4-B6A8EF3017E9> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x115f86000 - 0x11604aff7 com.apple.backup.framework (1.5.4 - 1.5.4) <195DA868-47A5-37E6-8CF0-9BCF11846899> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x1160d8000 - 0x116159fff com.apple.CoreSymbolication (3.0.1 - 141.0.5) <82170C9C-73E0-3108-9DC5-C214C9B72292> /System/Library/PrivateFrameworks/CoreSymbolication.framework/Versions/A/CoreSy mbolication
0x1161ac000 - 0x116204ff7 com.apple.Symbolication (1.4 - 129.0.2) <78AE8B21-BF15-373F-88C6-73BF740BFFFB> /System/Library/PrivateFrameworks/Symbolication.framework/Versions/A/Symbolicat ion
0x11624f000 - 0x11627efff com.apple.DebugSymbols (106 - 106) <E1BDED08-523A-36F4-B2DA-9D5C712F0AC7> /System/Library/PrivateFrameworks/DebugSymbols.framework/Versions/A/DebugSymbol s
0x1164fa000 - 0x116500ff7 com.apple.XPCService (2.0 - 1) <2CE632D7-FE57-36CF-91D4-C57D0F2E0BFE> /System/Library/PrivateFrameworks/XPCService.framework/Versions/A/XPCService
0x11650a000 - 0x116514ff7 com.apple.AppSandbox (3.0 - 1) <9F27DC25-C566-3AEF-92D3-DCFE7836916D> /System/Library/PrivateFrameworks/AppSandbox.framework/Versions/A/AppSandbox
0x11651f000 - 0x116549ff7 libsandbox.1.dylib (278.11) <BD3D8652-8871-36DB-A27D-3BE4F18428B4> /usr/lib/libsandbox.1.dylib
0x116552000 - 0x116565ff7 com.apple.AppContainer (3.0 - 1) <BD342039-430E-39FE-BC2D-8F97B557548E> /System/Library/PrivateFrameworks/AppContainer.framework/Versions/A/AppContaine r
0x11657a000 - 0x11657cfff com.apple.SecCodeWrapper (3.0 - 1) <DE7CA981-2B8B-34AC-845D-06D5C8F10441> /System/Library/PrivateFrameworks/SecCodeWrapper.framework/Versions/A/SecCodeWr apper
0x116582000 - 0x11658afff libMatch.1.dylib (19) <021293AB-407D-309A-87F5-8E782F46753E> /usr/lib/libMatch.1.dylib
0x1165a2000 - 0x1165cefff com.apple.CoreServicesInternal (184.9 - 184.9) <4DEA54F9-81D6-3EDB-AA3C-1F9C497B3379> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x1186bf000 - 0x1186ccff4 com.apple.Librarian (1.2 - 1) <F1A2744D-8536-32C7-8218-9972C6300DAE> /System/Library/PrivateFrameworks/Librarian.framework/Librarian
0x119b5f000 - 0x11a065fff com.apple.Safari.framework (9537 - 9537.78.2) <DFBD5D8E-C8E1-36E7-8E99-2DC016979B65> /System/Library/PrivateFrameworks/Safari.framework/Safari
0x11a44f000 - 0x11a46dff7 com.apple.Accounts (113 - 113) <FEB37642-C973-3CD2-B279-142492266A16> /System/Library/Frameworks/Accounts.framework/Versions/A/Accounts
0x11a48b000 - 0x11a4a8ff7 com.apple.framework.Apple80211 (9.4 - 940.60) <043C7CFD-B57B-3F9D-B0FE-CA4B97C43968> /System/Library/PrivateFrameworks/Apple80211.framework/Versions/A/Apple80211
0x11a4b4000 - 0x11a512ff7 com.apple.corelocation (1486.17 - 1486.24) <9FBB29F0-E000-3190-A96C-9EAA5CCCA2A0> /System/Library/Frameworks/CoreLocation.framework/Versions/A/CoreLocation
0x11a54f000 - 0x11a580ff7 libtidy.A.dylib (15.12) <BF757E3C-733A-3B6B-809A-A3949D46466E> /usr/lib/libtidy.A.dylib
0x11a590000 - 0x11a5beff7 com.apple.securityinterface (9.0 - 55047) <0346D8A9-2CAA-38F3-A741-5FBA5E9F1E7C> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x11a5ec000 - 0x11a722ff5 com.apple.WebKit (9537 - 9537.78.2) <EB8D3D78-92E7-3B67-8AAF-B51A181461E0> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x11a817000 - 0x11a819fff com.apple.OAuth (25 - 25) <22D42C60-CA67-31D7-A4A4-AFD8F35408D7> /System/Library/PrivateFrameworks/OAuth.framework/Versions/A/OAuth
0x11a81f000 - 0x11a87efff com.apple.framework.CoreWLAN (4.3.3 - 433.48) <1F17FA12-6E84-309D-9808-C536D445FA6E> /System/Library/Frameworks/CoreWLAN.framework/Versions/A/CoreWLAN
0x11a8bc000 - 0x11a8e6ff7 libpcap.A.dylib (42) <91D3FF51-D6FE-3C05-98C9-1182E0EC3D58> /usr/lib/libpcap.A.dylib
0x11a8f4000 - 0x11a95afff com.apple.framework.CoreWiFi (2.0 - 200.21.1) <5491896D-78C5-30B6-96E9-D8DDECF3BE73> /System/Library/Frameworks/CoreWiFi.framework/Versions/A/CoreWiFi
0x11a9b9000 - 0x11ab77fff com.apple.GeoServices (1.0 - 702.15.12) <850DC458-20CC-3E16-BB50-7C9FDBA308D3> /System/Library/PrivateFrameworks/GeoServices.framework/Versions/A/GeoServices
0x11accf000 - 0x11acd9ff7 com.apple.ProtocolBuffer (1 - 182.1.3) <82E68598-A8AA-3AF1-843E-2A64F19472D4> /System/Library/PrivateFrameworks/ProtocolBuffer.framework/Versions/A/ProtocolB uffer
0x11ad71000 - 0x11ad79ff3 libCGCMS.A.dylib (599.35.4) <67AD122A-B8DA-3C05-8B8C-1939F5064FAE> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libCGCMS .A.dylib
0x11ad81000 - 0x11ae1cff7 com.apple.PDFKit (2.9.2 - 2.9.2) <DF2CE219-6256-3A8A-BDB1-51EF556F5BC8> /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/PDFKit
0x11ae8f000 - 0x11af17ff7 com.apple.CorePDF (4.0 - 4) <92D15ED1-D2E1-3ECB-93FF-42888219A99F> /System/Library/PrivateFrameworks/CorePDF.framework/Versions/A/CorePDF
0x11b9e3000 - 0x11ba0bffb libRIP.A.dylib (599.35.4) <F3C60582-1F27-335D-9C97-8CF307670F7B> /System/Library/Frameworks/CoreGraphics.framework/Versions/A/Resources/libRIP.A .dylib
0x11bb1c000 - 0x11bc3efff com.apple.avfoundation (2.0 - 651.12.1) <F82271D8-7859-322C-8BDD-4818825525AE> /System/Library/Frameworks/AVFoundation.framework/AVFoundation
0x11bd56000 - 0x11bd6dffa libAVFAudio.dylib (32.2) <52DA516B-DE79-322C-9E1B-2658019289D7> /System/Library/Frameworks/AVFoundation.framework/Versions/A/Resources/libAVFAu dio.dylib
0x11bd7f000 - 0x11bdc8fff com.apple.CoreMedia (1.0 - 1273.54) <CAB7303A-9AB2-317A-99C3-BEAA8AE8764B> /System/Library/Frameworks/CoreMedia.framework/Versions/A/CoreMedia
0x11bdf6000 - 0x11c12cfff com.apple.MediaToolbox (1.0 - 1273.54) <CB6F6690-D44C-30B5-93AB-CAB198D51884> /System/Library/Frameworks/MediaToolbox.framework/Versions/A/MediaToolbox
0x11c1da000 - 0x11c628fef com.apple.VideoToolbox (1.0 - 1273.54) <4699BB55-7387-3981-9217-869215F00CA9> /System/Library/Frameworks/VideoToolbox.framework/Versions/A/VideoToolbox
0x11c683000 - 0x11c6cfffe com.apple.CoreMediaIO (408.0 - 4570) <72371044-3FF2-3538-8EE1-C7C20F7C60A0> /System/Library/Frameworks/CoreMediaIO.framework/Versions/A/CoreMediaIO
0x11c6f7000 - 0x11c70dfff com.apple.CoreMediaAuthoring (2.2 - 947) <F1886A05-1C29-3F88-88C0-4A1013530AD1> /System/Library/PrivateFrameworks/CoreMediaAuthoring.framework/Versions/A/CoreM ediaAuthoring
0x11c725000 - 0x11c854fef com.apple.MediaControlSender (2.0 - 200.34.4) <FC24EC8D-2E46-3F76-AF63-749F30857B96> /System/Library/PrivateFrameworks/MediaControlSender.framework/Versions/A/Media ControlSender
0x11c88c000 - 0x11c8bbff7 com.apple.CoreAVCHD (5.7.0 - 5700.4.3) <404369C0-ED9F-3010-8D2F-BC55285F7808> /System/Library/PrivateFrameworks/CoreAVCHD.framework/Versions/A/CoreAVCHD
0x11c8c6000 - 0x11c8cbff7 com.apple.MediaAccessibility (1.0 - 43) <D309D83D-5FAE-37A4-85ED-FFBDA8B66B82> /System/Library/Frameworks/MediaAccessibility.framework/Versions/A/MediaAccessi bility
0x11c8d6000 - 0x11c8d8fff com.apple.Mangrove (1.0 - 1) <72F5CBC7-4E78-374E-98EA-C3700136904E> /System/Library/PrivateFrameworks/Mangrove.framework/Versions/A/Mangrove
0x11c8de000 - 0x11ccb5fef com.apple.CoreAUC (6.25.00 - 6.25.00) <2D7DC96C-BA83-3220-A03F-C790D50A23D8> /System/Library/PrivateFrameworks/CoreAUC.framework/Versions/A/CoreAUC
0x11ccc2000 - 0x11cccaff7 com.apple.AppleSRP (5.0 - 1) <ABC7F088-1FD5-3768-B9F3-847F355E90B3> /System/Library/PrivateFrameworks/AppleSRP.framework/Versions/A/AppleSRP
0x11ccd1000 - 0x11cd38ff7 com.apple.CoreUtils (2.0 - 200.34.4) <E53B97FE-E067-33F6-A9C1-D4EC2A20FB9F> /System/Library/PrivateFrameworks/CoreUtils.framework/Versions/A/CoreUtils
0x11cd64000 - 0x11cdb1fff com.apple.AppleVAFramework (5.0.27 - 5.0.27) <B28D0F5C-EEDD-3586-8986-33BC79E8DE56> /System/Library/PrivateFrameworks/AppleVA.framework/Versions/A/AppleVA
0x11db52000 - 0x11dcf2ff7 GLEngine (9.6.1) <EC1A6BE4-30FF-3DC4-96B9-F7F07B1FBF28> /System/Library/Frameworks/OpenGL.framework/Resources/GLEngine.bundle/GLEngine
0x11dd2e000 - 0x11de94fff libGLProgrammability.dylib (9.6.1) <49F2FEFE-CEA2-3C30-A669-F55CC813EEFF> /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
0x11deb9000 - 0x11debdfff com.apple.IOAccelerator (98.23 - 98.23) <A5174BEC-A27D-34D8-AB7B-B86962FFAEBA> /System/Library/PrivateFrameworks/IOAccelerator.framework/Versions/A/IOAccelera tor
0x11dec5000 - 0x11ded0fff libGPUSupportMercury.dylib (9.6.1) <91EA3F24-40FA-3B61-9FFC-F038CCD4079C> /System/Library/PrivateFrameworks/GPUSupport.framework/Versions/A/Libraries/lib GPUSupportMercury.dylib
0x11e2d8000 - 0x11e301fff GLRendererFloat (9.6.1) <DE3C5DE1-3F2F-3F3C-BC34-20EBA567A1E8> /System/Library/Frameworks/OpenGL.framework/Resources/GLRendererFloat.bundle/GL RendererFloat
0x11e30a000 - 0x11e313ff7 libcldcpuengine.dylib (2.3.58) <645ABD2F-C93B-3943-8B07-BBC08B904253> /System/Library/Frameworks/OpenCL.framework/Versions/A/Libraries/libcldcpuengin e.dylib
0x11e319000 - 0x11e3eaff1 com.apple.DiskImagesFramework (10.9 - 371.1) <DCCAADEC-35D5-3968-8B39-358ACC56ADC4> /System/Library/PrivateFrameworks/DiskImages.framework/Versions/A/DiskImages
0x11e44a000 - 0x11e502ff7 com.apple.DiscRecording (8.0 - 8000.4.6) <CDAAAD04-A1D0-3C67-ABCC-EFC9E8D44E7E> /System/Library/Frameworks/DiscRecording.framework/Versions/A/DiscRecording
0x11e56a000 - 0x11e574ff7 libcsfde.dylib (380) <A5CF6F85-0537-399F-968B-1536B1235E65> /usr/lib/libcsfde.dylib
0x11e57f000 - 0x11e5c4fff libcurl.4.dylib (78.92.2) <FE790105-B56B-3972-96F4-E133764FF735> /usr/lib/libcurl.4.dylib
0x11e5d4000 - 0x11e605fff com.apple.MediaKit (15 - 709) <23E33409-5C39-3F93-9E73-2B0E9EE8883E> /System/Library/PrivateFrameworks/MediaKit.fr1. This procedure is a diagnostic test. It changes nothing, for better or worse, and therefore will not, in itself, solve the problem. But with the aid of the test results, the solution may take a few minutes, instead of hours or days.
Don't be put off by the complexity of these instructions. The process is much less complicated than the description. You do harder tasks with the computer all the time.
2. If you don't already have a current backup, back up all data before doing anything else. The backup is necessary on general principle, not because of anything in the test procedure. Backup is always a must, and when you're having any kind of trouble with the computer, you may be at higher than usual risk of losing data, whether you follow these instructions or not.
There are ways to back up a computer that isn't fully functional. Ask if you need guidance.
3. Below are instructions to run a UNIX shell script, a type of program. As I wrote above, it changes nothing. It doesn't send or receive any data on the network. All it does is to generate a human-readable report on the state of the computer. That report goes nowhere unless you choose to share it. If you prefer, you can act on it yourself without disclosing the contents to me or anyone else.
You should be wondering whether you can believe me, and whether it's safe to run a program at the behest of a stranger. In general, no, it's not safe and I don't encourage it.
In this case, however, there are a couple of ways for you to decide whether the program is safe without having to trust me. First, you can read it. Unlike an application that you download and click to run, it's transparent, so anyone with the necessary skill can verify what it does.
You may not be able to understand the script yourself. But variations of the script have been posted on this website thousands of times over a period of years. The site is hosted by Apple, which does not allow it to be used to distribute harmful software. Any one of the millions of registered users could have read the script and raised the alarm if it was harmful. Then I would not be here now and you would not be reading this message.
Nevertheless, if you can't satisfy yourself that these instructions are safe, don't follow them. Ask for other options.
4. Here's a summary of what you need to do, if you choose to proceed:
☞ Copy a line of text in this window to the Clipboard.
☞ Paste into the window of another application.
☞ Wait for the test to run. It usually takes a few minutes.
☞ Paste the results, which will have been copied automatically, back into a reply on this page.
The sequence is: copy, paste, wait, paste again. You don't need to copy a second time. Details follow.
5. You may have started the computer in "safe" mode. Preferably, these steps should be taken in “normal” mode, under the conditions in which the problem is reproduced. If the system is now in safe mode and works well enough in normal mode to run the test, restart as usual. If you can only test in safe mode, do that.
6. If you have more than one user, and the one affected by the problem is not an administrator, then please run the test twice: once while logged in as the affected user, and once as an administrator. The results may be different. The user that is created automatically on a new computer when you start it for the first time is an administrator. If you can't log in as an administrator, test as the affected user. Most personal Macs have only one user, and in that case this section doesn’t apply. Don't log in as root.
7. The script is a single long line, all of which must be selected. You can accomplish this easily by triple-clicking anywhere in the line. The whole line will highlight, though you may not see all of it in the browser window, and you can then copy it. If you try to select the line by dragging across the part you can see, you won't get all of it.
Triple-click anywhere in the line of text below on this page to select it:
PATH=/usr/bin:/bin:/usr/sbin:/sbin:/usr/libexec;clear;cd;p=(Software Hardware Memory Diagnostics Power FireWire Thunderbolt USB Fonts SerialATA 4 1000 25 5120 KiB/s 1024 85 \\b%% 20480 1 MB/s 25000 ports ' com.clark.\* \*dropbox \*GoogleDr\* \*k.AutoCAD\* \*k.Maya\* vidinst\* ' DYLD_INSERT_LIBRARIES\ DYLD_LIBRARY_PATH -86 "` route -n get default|awk '/e:/{print $2}' `" 25 N\\/A down up 102400 25600 recvfrom sendto CFBundleIdentifier 25 25 25 1000 MB com.apple.AirPortBaseStationAgent 464843899 51 5120 files );N5=${#p[@]};p[N5]=` networksetup -listnetworkserviceorder|awk ' NR>1 { sub(/^\([0-9]+\) /,"");n=$0;getline;} $NF=="'${p[26]}')" { sub(/.$/,"",$NF);print n;exit;} ' `;f=('\n%s: %s\n' '\n%s\n\n%s\n' '\nRAM details\n%s\n' %s\ %s '%s\n-\t%s\n' );S0() { echo ' { q=$NF+0;$NF="";u=$(NF-1);$(NF-1)="";gsub(/^ +| +$/,"");if(q>='${p[$1]}') printf("%s (UID %s) is using %s '${p[$2]}'",$0,u,q);} ';};s=(' /^ *$|CSConfigDot/d;s/^ */ /;s/[-0-9A-Fa-f]{22,}/UUID/g;s/(ochat)\.[^.]+(\..+)/\1\2/;/Shared/!s/\/Users\/[^/]+/~/g ' ' s/^ +//;/de: S|[nst]:/p;' ' {sub(/^ +/,"")};/er:/;/y:/&&$2<'${p[10]} ' 1s/://;3,6d;/[my].+:/d;s/^ {4}//;H;${ g;s/\n$//;/s: [^EO]|x([^08]|02[^F]|8[^0])/p;} ' ' 5h;6{ H;g;/P/!p;} ' ' ($1~/^Cy/&&$3>'${p[11]}')||($1~/^Cond/&&$2!~/^N/) ' ' /:$/{ N;/:.+:/d;s/ *://;b0'$'\n'' };/^ *(V.+ [0N]|Man).+ /{ s/ 0x.... //;s/[()]//g;s/(.+: )(.+)/ (\2)/;H;};$b0'$'\n'' d;:0'$'\n'' x;s/\n\n//;/Apple[ ,]|Genesy|Intel|SMSC/d;s/\n.*//;/\)$/p;' ' s/^.*C/C/;H;${ g;/No th|pms/!p;} ' '/= [^GO]/p' '{$1=""};1' ' /Of/!{ s/^.+is |\.//g;p;} ' ' $0&&!/ / { n++;print;} END { if(n<200) print "com.apple.";} ' ' $3~/[0-9]:[0-9]{2}$/ { gsub(/:[0-9:a-f]{14}/,"");} { print|"tail -n'${p[12]}'";} ' ' NR==2&&$4<='${p[13]}' { print $4;} ' ' END { $2/=256;if($2>='${p[15]}') print int($2) } ' ' NR!=13{next};{sub(/[+-]$/,"",$NF)};'"`S0 21 22`" 'NR!=2{next}'"`S0 37 17`" ' NR!=5||$8!~/[RW]/{next};{ $(NF-1)=$1;$NF=int($NF/10000000);for(i=1;i<=3;i++){$i="";$(NF-1-i)="";};};'"`S0 19 20`" 's:^:/:p' '/\.kext\/(Contents\/)?Info\.plist$/p' 's/^.{52}(.+) <.+/\1/p' ' /Launch[AD].+\.plist$/ { n++;print;} END { print "'${p[41]}'";if(n<200) print "/System/";} ' '/\.xpc\/(Contents\/)?Info\.plist$/p' ' NR>1&&!/0x|\.[0-9]+$|com\.apple\.launchctl\.(Aqua|Background|System)$|'${p[41]}'/ { print $3;} ' ' /\.(framew|lproj)|\):/d;/plist:|:.+(Mach|scrip)/s/:[^:]+//p ' '/^root$/p' ' !/\/Contents\/.+\/Contents|Applic|Autom|Frameworks/&&/Lib.+\/Info.plist$/ { n++;print;} END { if(n<1100) print "/System/";} ' '/^\/usr\/lib\/.+dylib$/p' ' /Temp|emac/{next};/(etc|Preferences|Launch[AD].+)\// { sub(".(/private)?","");n++;print;} END { print "'${p[41]}'.plist\t'${p[42]}'";if(n<500) print "Launch";} ' ' /\/(Contents\/.+\/Contents|Frameworks)\/|\.wdgt\/.+\.([bw]|plu)/d;p;' 's/\/(Contents\/)?Info.plist$//;p' ' { gsub("^| |\n","\\|\\|kMDItem'${p[35]}'=");sub("^...."," ") };1 ' p '{print $3"\t"$1}' 's/\'$'\t''.+//p' 's/1/On/p' '/Prox.+: [^0]/p' '$2>'${p[43]}'{$2=$2-1;print}' ' BEGIN { i="'${p[26]}'";M1='${p[16]}';M2='${p[18]}';M3='${p[31]}';M4='${p[32]}';} !/^A/{next};/%/ { getline;if($5<M1) a="user "$2"%, system "$4"%";} /disk0/&&$4>M2 { b=$3" ops/s, "$4" blocks/s";} $2==i { if(c) { d=$3+$4+$5+$6;next;};if($4>M3||$6>M4) c=int($4/1024)" in, "int($6/1024)" out";} END { if(a) print "CPU: "a;if(b) print "I/O: "b;if(c) print "Net: "c" (KiB/s)";if(d) print "Net errors: "d" packets/s";} ' ' /r\[0\] /&&$NF!~/^1(0|72\.(1[6-9]|2[0-9]|3[0-1])|92\.168)\./ { print $NF;exit;} ' ' !/^T/ { printf "(static)";exit;} ' '/apsd|BKAg|OpenD/!s/:.+//p' ' (/k:/&&$3!~/(255\.){3}0/ )||(/v6:/&&$2!~/A/ ) ' ' $1~"lR"&&$2<='${p[25]}';$1~"li"&&$3!~"wpa2";' ' BEGIN { FS=":";p="uniq -c|sed -E '"'s/ +\\([0-9]+\\)\\(.+\\)/\\\2 x\\\1/;s/x1$//'"'";} { n=split($3,a,".");sub(/_2[01].+/,"",$3);print $2" "$3" "a[n]$1|p;b=b$1;} END { close(p);if(b) print("\n\t* Code injection");} ' ' NR!=4{next} {$NF/=10240} '"`S0 27 14`" ' END { if($3~/[0-9]/)print$3;} ' ' BEGIN { L='${p[36]}';} !/^[[:space:]]*(#.*)?$/ { l++;if(l<=L) f=f"\n "$0;} END { F=FILENAME;if(!F) exit;if(!f) f="\n [N/A]";"file -b "F|getline T;if(T!~/^(AS.+ (En.+ )?text$|(Bo|PO).+ sh.+ text ex)/) F=F" ("T")";printf("\nContents of %s\n%s\n",F,f);if(l>L) printf("\n ...and %s more line(s)\n",l-L);} ' ' s/^ ?n...://p;s/^ ?p...:/-'$'\t''/p;' 's/0/Off/p' ' END{print NR} ' ' /id: N|te: Y/{i++} END{print i} ' ' / / { print "'"${p[28]}"'";exit;};1;' '/ en/!s/\.//p' ' NR!=13{next};{sub(/[+-M]$/,"",$NF)};'"`S0 39 40`" ' $10~/\(L/&&$9!~"localhost" { sub(/.+:/,"",$9);print $1": "$9;} ' '/^ +r/s/.+"(.+)".+/\1/p' 's/(.+\.wdgt)\/(Contents\/)?Info\.plist$/\1/p' 's/^.+\/(.+)\.wdgt$/\1/p' ' /l: /{ /DVD/d;s/.+: //;b0'$'\n'' };/s: /{ /V/d;s/^ */- /;H;};$b0'$'\n'' d;:0'$'\n'' x;/APPLE [^:]+$/d;p;' ' /^find: /d;p;' "`S0 44 45`" ' BEGIN{FS="= "} /Path/{print $2} ' );c1=(system_profiler pmset\ -g nvram fdesetup find syslog df vm_stat sar ps sudo\ crontab sudo\ iotop top pkgutil 'PlistBuddy 2>&1 -c "Print' whoami cksum kextstat launchctl sudo\ launchctl crontab 'sudo defaults read' stat lsbom mdfind ' for i in ${p[24]};do ${c1[18]} ${c2[27]} $i;done;' defaults\ read scutil sudo\ dtrace sudo\ profiles sed\ -En awk /S*/*/P*/*/*/C*/*/airport networksetup mdutil sudo\ lsof test osascript\ -e );c2=(com.apple.loginwindow\ LoginHook '" /L*/P*/loginw*' "'tell app \"System Events\" to get properties of login items'|tr , \\\n" 'L*/Ca*/com.ap*.Saf*/E*/* -d 1 -name In*t -exec '"${c1[14]}"' :CFBundleDisplayName" {} \;|sort|uniq' '~ $TMPDIR.. \( -flags +sappnd,schg,uappnd,uchg -o ! -user $UID -o ! -perm -600 \)' '.??* -path .Trash -prune -o -type d -name *.app -print -prune' :${p[35]}\" :Label\" '{/,}L*/{Con,Pref}* -type f ! -size 0 -name *.plist -exec plutil -s {} \;' "-f'%N: %l' Desktop L*/Keyc*" therm sysload boot-args status " -F '\$Time \$Message' -k Sender kernel -k Message Req 'bad |Beac|caug|dead[^bl]|FAIL|fail|GPU |hfs: Ru|inval|jnl:|last value [1-9]|n Cause: -|NVDA\(|pagin|proc: t|Roamed|rror|ssert|Thrott|tim(ed? ?|ing )o|WARN' -k Message Rne 'Goog|ksadm|SMC:| VALI|xpma' -o -k Sender fseventsd -k Message Req 'SL' " '-du -n DEV -n EDEV 1 10' 'acrx -o comm,ruid,%cpu' '-t1 10 1' '-f -pfc /var/db/r*/com.apple.*.{BS,Bas,Es,J,OSXU,Rem,up}*.bom' '{/,}L*/Lo*/Diag* -type f -regex .\*[cgh] ! -name *ag \( -exec grep -lq "^Thread c" {} \; -exec printf \* \; -o -true \) -execdir stat -f:%Sc:%N -t%F {} \;|sort -t: -k2 |tail -n'${p[38]} '-L {/{S*/,},}L*/Lau* -type f' '-L /{S*/,}L*/StartupItems -type f -exec file {} +' '-L /S*/L*/{C*/Sec*A,E}* {/,}L*/{A*d,Ca*/*/Ex,Co{mpon,reM},Ex,Inter,iTu*/*P,Keyb,Mail/B,Pr*P,Qu*T,Scripti,Sec,Servi,Spo,Widg}* -path \\*s/Resources -prune -o -type f -name Info.plist' '/usr/lib -type f -name *.dylib' `awk "${s[31]}"<<<${p[23]}` "/e*/{auto,{cron,fs}tab,hosts,{[lp],sy}*.conf,pam.d/*,ssh{,d}_config,*.local} {,/usr/local}/etc/periodic/*/* /L*/P*{,/*}/com.a*.{Bo,sec*.ap}*t /S*/L*/Lau*/*t .launchd.conf" list getenv /Library/Preferences/com.apple.alf\ globalstate --proxy '-n get default' -I --dns -getdnsservers\ "${p[N5]}" -getinfo\ "${p[N5]}" -P -m\ / '' -n1 '-R -l1 -n1 -o prt -stats command,uid,prt' '--regexp --only-files --files com.apple.pkg.*|sort|uniq' -kl -l -s\ / '-R -l1 -n1 -o mem -stats command,uid,mem' '+c0 -i4TCP:0-1023' com.apple.dashboard\ layer-gadgets '-d /L*/Mana*/$USER&&echo On' '-app Safari WebKitDNSPrefetchingEnabled' "+c0 -l|awk '{print(\$1,\$3)}'|sort|uniq -c|sort -n|tail -1|awk '{print(\$2,\$3,\$1)}'" '/S*/*/Ca*/*xpc* >&- ||echo No' );N1=${#c2[@]};for j in {0..9};do c2[N1+j]=SP${p[j]}DataType;done;N2=${#c2[@]};for j in 0 1;do c2[N2+j]="-n ' syscall::'${p[33+j]}':return { @out[execname,uid]=sum(arg0) } tick-10sec { trunc(@out,1);exit(0);} '";done;l=(Restricted\ files Hidden\ apps 'Elapsed time (s)' POST Battery Safari\ extensions Bad\ plists 'High file counts' User Heat System\ load boot\ args FileVault Diagnostic\ reports Log 'Free space (MiB)' 'Swap (MiB)' Activity 'CPU per process' Login\ hook 'I/O per process' Mach\ ports kexts Daemons Agents launchd Startup\ items Admin\ access Root\ access Bundles dylibs Apps Font\ issues Inserted\ dylibs Firewall Proxies DNS TCP/IP Wi-Fi Profiles Root\ crontab User\ crontab 'Global login items' 'User login items' Spotlight Memory Listeners Widgets Parental\ Controls Prefetching SATA Descriptors XPC\ cache );N3=${#l[@]};for i in 0 1 2;do l[N3+i]=${p[5+i]};done;N4=${#l[@]};for j in 0 1;do l[N4+j]="Current ${p[29+j]}stream data";done;A0() { id -G|grep -qw 80;v[1]=$?;((v[1]==0))&&sudo true;v[2]=$?;v[3]=`date +%s`;clear >&-;date '+Start time: %T %D%n';};for i in 0 1;do eval ' A'$((1+i))'() { v=` eval "${c1[$1]} ${c2[$2]}"|'${c1[30+i]}' "${s[$3]}" `;[[ "$v" ]];};A'$((3+i))'() { v=` while read i;do [[ "$i" ]]&&eval "${c1[$1]} ${c2[$2]}" \"$i\"|'${c1[30+i]}' "${s[$3]}";done<<<"${v[$4]}" `;[[ "$v" ]];};A'$((5+i))'() { v=` while read i;do '${c1[30+i]}' "${s[$1]}" "$i";done<<<"${v[$2]}" `;[[ "$v" ]];};';done;A7(){ v=$((`date +%s`-v[3]));};B2(){ v[$1]="$v";};for i in 0 1;do eval ' B'$i'() { v=;((v['$((i+1))']==0))||{ v=No;false;};};B'$((3+i))'() { v[$2]=`'${c1[30+i]}' "${s[$3]}"<<<"${v[$1]}"`;} ';done;B5(){ v[$1]="${v[$1]}"$'\n'"${v[$2]}";};B6() { v=` paste -d: <(printf "${v[$1]}") <(printf "${v[$2]}")|awk -F: ' {printf("'"${f[$3]}"'",$1,$2)} ' `;};B7(){ v=`grep -Fv "${v[$1]}"<<<"$v"`;};C0(){ [[ "$v" ]]&&echo "$v";};C1() { [[ "$v" ]]&&printf "${f[$1]}" "${l[$2]}" "$v";};C2() { v=`echo $v`;[[ "$v" != 0 ]]&&C1 0 $1;};C3() { v=`sed -E "$s"<<<"$v"`&&C1 1 $1;};for i in 1 2;do for j in 0 2 3;do eval D$i$j'(){ A'$i' $1 $2 $3; C'$j' $4;};';done;done;{ A0;D20 0 $((N1+1)) 2;D10 0 $N1 1;B0;C2 27;B0&&! B1&&C2 28;D12 15 37 25 8;A1 0 $((N1+2)) 3;C0;D13 0 $((N1+3)) 4 3;D23 0 $((N1+4)) 5 4;D13 0 $((N1+9)) 59 50;for i in 0 1 2;do D13 0 $((N1+5+i)) 6 $((N3+i));done;D13 1 10 7 9;D13 1 11 8 10;D22 2 12 9 11;D12 3 13 10 12;D23 4 19 44 13;D23 5 14 12 14;D22 6 36 13 15;D22 7 37 14 16;D23 8 15 38 17;D22 9 16 16 18;B1&&{ D22 35 49 61 51;D22 11 17 17 20;for i in 0 1;do D22 28 $((N2+i)) 45 $((N4+i));done;};D22 12 44 54 45;D22 12 39 15 21;A1 13 40 18;B2 4;B3 4 0 19;A3 14 6 32 0;B4 0 5 11;A1 17 41 20;B7 5;C3 22;B4 4 6 21;A3 14 7 32 6;B4 0 7 11;B3 4 0 22;A3 14 6 32 0;B4 0 8 11;B5 7 8;B1&&{ A2 19 26 23;B7 7;C3 23;};A2 18 26 23;B7 7;C3 24;A2 4 20 21;B7 6;B2 9;A4 14 7 52 9;B2 10;B6 9 10 4;C3 25;D13 4 21 24 26;B4 4 12 26;B3 4 13 27;A1 4 22 29;B7 12;B2 14;A4 14 6 52 14;B2 15;B6 14 15 4;B3 0 0 30;C3 29;A1 4 23 27;B7 13;C3 30;D13 24 24 32 31;D13 25 37 32 33;A2 23 18 28;B2 16;A2 16 25 33;B7 16;B3 0 0 34;B2 21;A6 47 21&&C0;B1&&{ D13 21 0 32 19;D13 10 42 32 40;D22 29 35 46 39;};D23 14 1 62 42;D12 34 43 53 44;D12 22 50 32 52;D22 0 $((N1+8)) 51 32;D13 4 8 41 6;D12 26 28 35 34;D13 27 29 36 35;A2 27 32 39&&{ B2 19;A2 33 33 40;B2 20;B6 19 20 3;};C2 36;D23 33 34 42 37;B1&&D23 35 45 55 46;D23 32 31 43 38;D12 36 47 32 48;D13 20 42 32 41;D13 37 2 48 43;D13 4 5 32 1;D13 4 3 60 5;D12 26 48 49 49;B3 4 22 57;A1 26 46 56;B7 22;B3 0 0 58;C3 47;D22 4 4 50 0;D23 22 9 37 7;A7;C2 2;} 2>/dev/null|pbcopy;exit 2>&-
Copy the selected text to the Clipboard by pressing the key combination command-C.
8. Launch the built-in Terminal application in any of the following ways:
☞ Enter the first few letters of its name into a Spotlight search. Select it in the results (it should be at the top.)
☞ In the Finder, select Go ▹ Utilities from the menu bar, or press the key combination shift-command-U. The application is in the folder that opens.
☞ Open LaunchPad. Click Utilities, then Terminal in the icon grid.
Click anywhere in the Terminal window and paste by pressing command-V. The text you pasted should vanish immediately. If it doesn't, press the return key.
9. If you see an error message in the Terminal window such as "Syntax error" or "Event not found," enter
exec bash
and press return. Then paste the script again.
10. If you're logged in as an administrator, you'll be prompted for your login password. Nothing will be displayed when you type it. You will not see the usual dots in place of typed characters. Make sure caps lock is off. Type carefully and then press return. You may get a one-time warning to be careful. If you make three failed attempts to enter the password, the test will run anyway, but it will produce less information. In most cases, the difference is not important. If you don't know the password, or if you prefer not to enter it, press the key combination control-C or just press return three times at the password prompt. Again, the script will still run.
If you're not logged in as an administrator, you won't be prompted for a password. The test will still run. It just won't do anything that requires administrator privileges.
11. The test may take a few minutes to run, depending on how many files you have and the speed of the computer. A computer that's abnormally slow may take longer to run the test. While it's running, there will be nothing in the Terminal window and no indication of progress. Wait for the line
[Process completed]
to appear. If you don't see it within half an hour or so, the test probably won't complete in a reasonable time. In that case, close the Terminal window and report what happened. No harm will be done.
12. When the test is complete, quit Terminal. The results will have been copied to the Clipboard automatically. They are not shown in the Terminal window. Please don't copy anything from there. All you have to do is start a reply to this comment and then paste by pressing command-V again.
At the top of the results, there will be a line that begins with the words "Start time." If you don't see that, but instead see a mass of gibberish, you didn't wait for the "Process completed" message to appear in the Terminal window. Please wait for it and try again.
If any private information, such as your name or email address, appears in the results, anonymize it before posting. Usually that won't be necessary.
13. When you post the results, you might see an error message on the web page: "You have included content in your post that is not permitted," or "You are not authorized to post." That's a bug in the forum software. Please post the test results on Pastebin, then post a link here to the page you created.
14. This is a public forum, and others may give you advice based on the results of the test. They speak only for themselves, and I don't necessarily agree with them.
Copyright © 2014 by Linc Davis. As the sole author of this work, I reserve all rights to it except as provided in the Use Agreement for the Apple Support Communities website ("ASC"). Readers of ASC may copy it for their own personal use. Neither the whole nor any part may be redistributed. -
Hi,
let me know which solution option i wish to pursue:
1. The fix for unpublished Bug 5160122 "TEXT QUERY DEADLOCK WITH GATHER_STATS_JOB, THEN COREDUMP ORA-7445 [DREXUMCX]" is included in
Oracle RDBMS 11.1.0 and newer. In Oracle RDBMS 11.1.0 and newer, this problem should no longer occur.
OR
2. The fix for unpublished Bug 5160122 "TEXT QUERY DEADLOCK WITH GATHER_STATS_JOB, THEN COREDUMP ORA-7445 [DREXUMCX]" is included in
Oracle RDBMS 10.2.0.5.0. With the 10.2.0.5.0 patchset installed, this problem should no longer occur.
OR
3. With the fix for unpublished Bug 5160122 "TEXT QUERY DEADLOCK WITH GATHER_STATS_JOB, THEN COREDUMP ORA-7445 [DREXUMCX]" installed
against 10.2.0.4.0 on Linux x86-64, this problem should no longer occur.
Regards.
PrasadProblem Description: ORA-07445: exception encountered: core dump [drexumcx(
stop MULTI-POSTING same problem -
Workaround for the Fade/Appear blocky text problem in IE
Just wanted to share with folks a workaround for the IE
"blocky text" problem that you see when using Fade effects like the
one used in this example:
http://labs.adobe.com/technologies/spry/samples/data_region/DetailRegionEffectsSample.html
It turns out if you set the 'background' CSS property on the
element you are fading, that IE properly renders the text. So to
fix the effects sample above, all you would have to do is modify
this CSS rule in the file to place a background color on the
description region to get things to look good in IE:
#description {
opacity: 0;
filter: alpha(opacity=0);
background: white;
So if folks have been avoiding the use of effects because it
makes things look terrible in IE, you now have a workaround.
--== Kin ==--I was using spry's AppearFade effect to transition between
"slides" in what equates to a viewstack that I created.
Then I noticed that it would take bold text in IE and make it
look all smudgy or blurry.
Well, after working on it for a while, I got to thinking,
"This problem is specific to text rendered in MicroSofts
browser"... "Hmmm, I wonder".
So, I tried using this style rule: [ font-family:"MS Sans
Serif",Arial, Geneva, sans-serif; ].
Lo and behold, feed the stupid MS browser an MS font and it
does not blur the text.
I just wanted to get this our there. Because someone might
want to solve this in a way where they don't have to set a
background color... -
My computer
Problem description:
My macbook pro since this afternoon has been slower, every application I open, it takes a long time to open, and shows the spinning beach ball for a while before it opens or performs some task, or responds to a click…
EtreCheck version: 2.1.8 (121)
Report generated 31 de março de 2015 18:29:15 BRT
Download EtreCheck from http://etresoft.com/etrecheck
Click the [Click for support] links for help with non-Apple products.
Click the [Click for details] links for more information about that line.
Hardware Information: ℹ️
MacBook Pro (13-inch, Early 2011) (Technical Specifications)
MacBook Pro - model: MacBookPro8,1
1 2.3 GHz Intel Core i5 CPU: 2-core
16 GB RAM Upgradeable
BANK 0/DIMM0
8 GB DDR3 1333 MHz ok
BANK 1/DIMM0
8 GB DDR3 1333 MHz ok
Bluetooth: Old - Handoff/Airdrop2 not supported
Wireless: en1: 802.11 a/b/g/n
Battery Health: Normal - Cycle count 250
Video Information: ℹ️
Intel HD Graphics 3000 - VRAM: 512 MB
Color LCD 1280 x 800
System Software: ℹ️
OS X 10.10.2 (14C1514) - Time since boot: 0:25:47
Disk Information: ℹ️
Hitachi HTS545032B9A302 disk0 : (320,07 GB)
EFI (disk0s1) <not mounted> : 210 MB
Recovery HD (disk0s3) <not mounted> [Recovery]: 650 MB
Macintosh HD (disk1) / : 318.84 GB (47.94 GB free) - 51 errors
Core Storage: disk0s2 319.21 GB Online
MATSHITADVD-R UJ-898
USB Information: ℹ️
Apple Inc. Apple Internal Keyboard / Trackpad
Apple Inc. BRCM2070 Hub
Apple Inc. Bluetooth USB Host Controller
Apple Inc. FaceTime HD Camera (Built-in)
Apple Computer, Inc. IR Receiver
Thunderbolt Information: ℹ️
Apple Inc. thunderbolt_bus
Gatekeeper: ℹ️
Mac App Store and identified developers
Launch Agents: ℹ️
[not loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.oracle.java.Java-Updater.plist [Click for support]
[running] com.trusteer.rapport.rapportd.plist [Click for support]
Launch Daemons: ℹ️
[loaded] com.adobe.fpsaud.plist [Click for support]
[loaded] com.adobe.SwitchBoard.plist [Click for support]
[loaded] com.microsoft.office.licensing.helper.plist [Click for support]
[loaded] com.oracle.java.Helper-Tool.plist [Click for support]
[loaded] com.oracle.java.JavaUpdateHelper.plist [Click for support]
[running] com.trusteer.rooks.rooksd.plist [Click for support]
User Launch Agents: ℹ️
[loaded] com.adobe.AAM.Updater-1.0.plist [Click for support]
[loaded] com.adobe.ARM.[...].plist [Click for support]
[loaded] com.google.keystone.agent.plist [Click for support]
[running] com.spotify.webhelper.plist [Click for support]
User Login Items: ℹ️
iTunesHelper UNKNOWN Hidden (missing value)
AdobeResourceSynchronizer Application Hidden (/Applications/Adobe Reader.app/Contents/Support/AdobeResourceSynchronizer.app)
Stickies Application (/Applications/Stickies.app)
Internet Plug-ins: ℹ️
JavaAppletPlugin: Version: Java 8 Update 31 Check version
FlashPlayer-10.6: Version: 17.0.0.134 - SDK 10.6 [Click for support]
Default Browser: Version: 600 - SDK 10.10
AdobePDFViewerNPAPI: Version: 10.1.13 [Click for support]
AdobePDFViewer: Version: 10.1.13 [Click for support]
Flash Player: Version: 17.0.0.134 - SDK 10.6 [Click for support]
QuickTime Plugin: Version: 7.7.3
SharePointBrowserPlugin: Version: 14.4.8 - SDK 10.6 [Click for support]
Google Earth Web Plug-in: Version: 7.1 [Click for support]
Silverlight: Version: 5.1.30514.0 - SDK 10.6 [Click for support]
iPhotoPhotocast: Version: 7.0 - SDK 10.8
User internet Plug-ins: ℹ️
npsf_cef: Version: sf 3.3.1.1 [Click for support]
Google Earth Web Plug-in: Version: Unknown
Safari Extensions: ℹ️
DivX HiQ
DivX Plus Web Player HTML5 <video>
3rd Party Preference Panes: ℹ️
Flash Player [Click for support]
Java [Click for support]
MacFUSE [Click for support]
Perian [Click for support]
Trusteer Endpoint Protection [Click for support]
Time Machine: ℹ️
Skip System Files: NO
Auto backup: YES
Volumes being backed up:
Macintosh HD: Disk size: 318.84 GB Disk used: 270.90 GB
Destinations:
Time Machine Backups [Local]
Total size: 999.86 GB
Total number of backups: 60
Oldest backup: 2012-07-15 01:16:54 +0000
Last backup: 2015-03-29 19:28:06 +0000
Size of backup disk: Excellent
Backup size 999.86 GB > (Disk size 318.84 GB X 3)
Top Processes by CPU: ℹ️
97% rapportd
3% WindowServer
1% mds
0% fseventsd
0% distnoted
Top Processes by Memory: ℹ️
155 MB Safari
120 MB Finder
86 MB rapportd
86 MB WindowServer
69 MB mds_stores
Virtual Memory Information: ℹ️
12.56 GB Free RAM
2.53 GB Active RAM
428 MB Inactive RAM
1.66 GB Wired RAM
1.04 GB Page-ins
0 B Page-outs
Diagnostics Information: ℹ️
Mar 31, 2015, 06:00:15 PM Self test - passed
Mar 31, 2015, 01:13:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-131305_[redacted].crash
Mar 31, 2015, 01:05:42 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-130542_[redacted].crash
Mar 31, 2015, 12:24:33 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Microsoft Error Reporting_2015-03-31-122433_[redacted].crash
Mar 30, 2015, 05:45:38 PM /Library/Logs/DiagnosticReports/Skype_2015-03-30-174538_[redacted].cpu_resource .diag [Click for details]
Mar 30, 2015, 01:52:07 PM /Users/[redacted]/Library/Logs/DiagnosticReports/Last.fm Scrobbler_2015-03-30-135207_[redacted].crash
Mar 29, 2015, 05:55:05 PM /Users/[redacted]/Library/Logs/DiagnosticReports/com.apple.WebKit.WebContent_20 15-03-29-175505_[redacted].crash
Mar 29, 2015, 01:06:38 PM /Library/Logs/DiagnosticReports/VLC_2015-03-29-130638_[redacted].hang
Mar 29, 2015, 01:02:47 PM /Library/Logs/DiagnosticReports/VLC_2015-03-29-130247_[redacted].hangOpen Activity Monitor and kill this process - rapportd.
Reinstalling OS X Without Erasing the Drive
Boot to the Recovery HD: Restart the computer and after the chime press and hold down the COMMAND and R keys until the menu screen appears. Alternatively, restart the computer and after the chime press and hold down the OPTION key until the boot manager screen appears. Select the Recovery HD and click on the downward pointing arrow button.
Reinstalling OS X Without Erasing the Drive
Repair the Hard Drive and Permissions: Upon startup select Disk Utility from the main menu. Repair the Hard Drive and Permissions as follows.
When the recovery menu appears select Disk Utility and press the Continue button. After Disk Utility loads select the Macintosh HD entry from the the left side list. Click on the First Aid tab, then click on the Repair Disk button. If Disk Utility reports any errors that have been fixed, then re-run Repair Disk until no errors are reported. If no errors are reported click on the Repair Permissions button. Wait until the operation completes, then quit Disk Utility and return to the main menu.
Reinstall OS X: Select Reinstall OS X and click on the Continue button.
Note: You will need an active Internet connection. I suggest using Ethernet if possible because it is three times faster than wireless.
Alternatively, see:
Reinstall OS X Without Erasing the Drive
Choose the version you have installed now:
OS X Yosemite- Reinstall OS X
OS X Mavericks- Reinstall OS X
OS X Mountain Lion- Reinstall OS X
OS X Lion- Reinstall Mac OS X
Note: You will need an active Internet connection. I suggest using Ethernet
if possible because it is three times faster than wireless. -
Popup from ALV for displaying full text = problems!!!
Dear all,
I created an ALV to display data. In this ALV, I have a text column, which just show FIRST 30 characters of the original text.
Now I want to double click on that field, and it will pop up a small window to show full text (the original text, unknown length).
I made lots of references and I decided to use FM POPUP_WITH_TABLE because of some reasons:
a) the original text is retrieved from another FM READ_TEXT. After the call of READ_TEXT, the text will be stored into an internal table. Then, it can be passed to POPUP_WITH_TABLE without more modification.
b) POPUP_WITH_TABLE can show the text more meaningfully. I mean, if the length of the text is greater than the length of the popup window, it <b>automatically break the line and displays the rest in the next line</b>. ( FM POPUP_TO_INFORM does NOT do that.)
However, I've faced some <b>PROBLEMS</b> with FM POPUP_WITH_TABLE
1) The popup window has 2 button OK and Cancel. <b>Is there any way just to display Cancel button?</b>
2) If I click on Cancel or OK without choose any line on the popup window => It will raise an exception, called BREAK_OFF. In this case
If the clicked button is CANCEL => it will close the popup
If the clicked button is OK => nothing happens. And I must click on CANCEL to close the popup.
<b>I want to close the popup windown without raising any exceptions. How can I ?</b>
3) When I enter many complex selection criteria on Selection Screen to limit the result, displaying ALV is good. But when I click on the text field to popup => the report cannot be manipulated. I have to kill the session in SM04.
<b>What's wrong? </b>(because for single selection criteria, it works well.)
Every body has any suggestions?
Thank you in advanceI solved it. I just use another list for pop-up event.
Although it worked well now, I thought it was not a good solution.
Thank you all of you.
Best regards.
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