IC Win cookbook

Hi All -
Can anyone send me the IC Win cookbook or the service market place link from where I can download the same.
TIA,
Aarthi.

Hello Aarthi,
All cookbooks regarding CIC installation and configuration are
available in service.sap.com (https://websmp203.sap-ag.de/support)->
Release & Upgrade info -> Installation and upgrade guides ->
on the left side 'mySAp Business Suite solutions' -> mySAP CRM ->
CRM 4.0 -> Interaction Center Installation guides.
Best regards, Gerhard

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