ICaht doesn't quit, but video and audio stops and disconnects

I have a brand new iMac G5 and so does my Mom. We both have the iSight camera imbedded in the iMac, both have high speed cable internet but cannot iChat for more than a few minutes without the video/audio chat stopping.
This is what connection doctor says on my end:
2006-01-09 19:44:03 -0800: No data has been received for the last 10 seconds. (X's added to hide IP address, don't know if this is necc. but better save than sorry)
Audio channel info: local machine using 192.168.1.XXX:16386, expecting remote machine to send to 68.6.88.XXX:16386
Video channel info: local machine using 192.168.1.XXX:16384, expecting remote machine to send to 68.6.88.XXX:16384
We both have AIM screen names and .mac accounts and neither work any better than the other. Also, we have both downloaded Broadband Tuner 1.0 - didn't help. My mom is crushed that she can't video chat with her grandkids.
Hope someone can help. Thanks!!

First, I would try connecting your computer directly to the cable modem, and then test your iChat video connections from that configuration.
Your router and access point are pretty old, I think, so I would be sure you have the latest firmware in each of them.
After updating or verifying that you have the latest firmware, look to enable a UPnP setting in the Linksys router (if it is available). I would then try a video conference connection while bypassing the wireless access point by cable-connecting your computer directly to the Linksys router. If this works, you can try adding back the wireless connection.
Most of the time, the best way to troubleshoot a problem is to try to eliminate as many causes as possible, and then proceed from there. Otherwise, a lot of time can be wasted barking up the wrong tree.

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  • Firefox makes computer audio stop alltogether (until closed!)

    Greetings,
    as of the last month, Firefox has been giving me this problem with my audio, where after a while of having the browser opened, the sound stops working completely. Some of the following are examples to detail my problem:
    - If I am playing a video, the audio stops, but the video continues playing- when trying to replay the video, however, it throws me the "There has been an error" screen.
    - Not even from sounds from chatting programs that are external to Firefox (Skype, QQ International, etc. ) work.
    - When I try playing a song with, for example, windows media player, it gives me an error related to my RAM. This is very strange since I have over 10gb of memory RAM. (Here an screenshot http://prntscr.com/5o0oj7 )
    It's worth noting that this only happens after having Firefox open for a bit, then when it happens, I fix it all by just closing Firefox and starting it again (the problem still happens after a while, tho).
    A friend of mine suggested changing the size of my page file, so I did, I set it to 15gb-- but the problem persists. :(
    I'd be very grateful if you guys could help me fix this- I love Firefox, and I'd hate to have to change to any other browser because of this annoying problem. :^(

    I am not entirely sure about the windows media player error you might want to ask in this forum as well-> (link includes the thread I found about that particular error message, but may be out of date): [http://www.bleepingcomputer.com/forums/t/54694/how-to-fix-windows-media-player-error-an-internal-application-error-has-occurred/]
    Please also consider these troubleshooting steps:
    * [[What to do if Firefox won't play any sounds]]
    * [[Fix common audio and video issues]]
    If you have any other questions about this we are happy to help.

  • Firefox doesn't play video and audio, cann't download anything!

    A very strange problem occurred a few days ago. I didn't pay attention on it at first ( I thought it was caused by my provider) but now I found that it's a real problem. Firefox doesn't play video or audio. For instance, it starts loading and that's all. The same is with playing music. In addition, I can't download any files and view a big image as quick as early.
    What is more interesting sometimes Firefox just begins to work in ordinary way.

    There is no single codec for movies that have .avi extensions. AVI is a container format, not a specific type of file. An AVI movie may use one of the Indeo codecs (there are at least four that I'm aware of, none of which have been ported to Mac OS X) or one of the various flavors of DivX, among other possibilities. You'll have to find out what codec was used for the movies you want to view to determine what you need. Note that not all codecs for the various .avi movies are available for QuickTime.
    If you want to try "hit and miss", you can try the codecs at http://www.divx.com/ and http://www.3ivx.com/ and see if one of them will work for you. Perian, which rolls several codecs into one package, might also work.
    If you just want to play the movie any way you can, you can also give this player a try:
    http://www.videolan.org/vlc/
    Forum Tip: Since you're new here, you've probably not discovered the Search feature available on every Discussions page, but next time, it might save you time (and everyone else from having to answer the same question multiple times) if you search a couple of ways for a topic, both in the relevant forums, in the User Tips Library and in the Apple Knowledge Base before you post a question.
    Regards.

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