ICal Problem, everyday in iCal is monday

Hey guys
i have a problem in apple's iCal since i use Snow Leopard on my MacBook. I have a iMac and it run's with Leopard (iCal works on my iMac without any problem).
My problem is that iCal shows me everyday in the weekview as Monday. I tried already to change the days per week from 7 to 5 without any effect so back to 7 days per week. I also tried to change the start of week from Monday to Sunday but also this without any effect
iCal shows me the days of week in the monthview without problems but in the weekview i got always Monday.
have any one of you an idea?
what i notice is that i got the whole week (Money - Sunday) when i print that calender.
I NEED HELP please

Freeza1two,
Welcome to Apple Discussions.
Open System Preferences...>Language & Text>Formats>Region: and select/re-select the appropriate Region.
;~)

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<td style="background-color: rgb(255, 255, 255);"><html:text styleClass="Textfield" property="sundaystart1" value="0000" size="5" maxlength="4"></html:text>(HHMM)</td>
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<td width="70" ></td>
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Having BSOD problem

Hi Microsoft professional team,
I am using Windows 8.1 pro and I keep having the BSOD problem everyday. I uploaded the memory dump file to OneDrive.
Can you give me a hand on this to find out where the problem is?
Many Thx.
Daniel

DMS
Driver verified and Related to ZoneAlarm Firewall Driver. I would remove it and use the built in defender in its place
Microsoft (R) Windows Debugger Version 6.3.9600.17298 AMD64
Copyright (c) Microsoft Corporation. All rights reserved.
Loading Dump File [C:\Users\Ken\Desktop\New folder\031215-6609-01.dmp]
Mini Kernel Dump File: Only registers and stack trace are available
************* Symbol Path validation summary **************
Response Time (ms) Location
Deferred SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Symbol search path is: SRV*e:\symbols*http://msdl.microsoft.com/download/symbols
Executable search path is:
Windows 8 Kernel Version 9600 MP (8 procs) Free x64
Product: WinNt, suite: TerminalServer SingleUserTS
Built by: 9600.17668.amd64fre.winblue_r8.150127-1500
Machine Name:
Kernel base = 0xfffff801`0b61a000 PsLoadedModuleList = 0xfffff801`0b8f3250
Debug session time: Wed Mar 11 13:03:15.527 2015 (UTC - 4:00)
System Uptime: 0 days 0:02:12.192
Loading Kernel Symbols
Loading User Symbols
Loading unloaded module list
* Bugcheck Analysis *
Use !analyze -v to get detailed debugging information.
BugCheck A, {ffffcf8094653000, 2, 1, fffff8010b702dde}
*** WARNING: Unable to verify timestamp for vsdatant.sys
*** ERROR: Module load completed but symbols could not be loaded for vsdatant.sys
Probably caused by : vsdatant.sys ( vsdatant+13bc0 )
Followup: MachineOwner
0: kd> !analyze -v
* Bugcheck Analysis *
IRQL_NOT_LESS_OR_EQUAL (a)
An attempt was made to access a pageable (or completely invalid) address at an
interrupt request level (IRQL) that is too high. This is usually
caused by drivers using improper addresses.
If a kernel debugger is available get the stack backtrace.
Arguments:
Arg1: ffffcf8094653000, memory referenced
Arg2: 0000000000000002, IRQL
Arg3: 0000000000000001, bitfield :
bit 0 : value 0 = read operation, 1 = write operation
bit 3 : value 0 = not an execute operation, 1 = execute operation (only on chips which support this level of status)
Arg4: fffff8010b702dde, address which referenced memory
Debugging Details:
WRITE_ADDRESS: GetPointerFromAddress: unable to read from fffff8010b97d138
unable to get nt!MmNonPagedPoolStart
unable to get nt!MmSizeOfNonPagedPoolInBytes
ffffcf8094653000
CURRENT_IRQL: 2
FAULTING_IP:
nt!MmBuildMdlForNonPagedPool+ee
fffff801`0b702dde 48890c17 mov qword ptr [rdi+rdx],rcx
CUSTOMER_CRASH_COUNT: 1
DEFAULT_BUCKET_ID: VERIFIER_ENABLED_VISTA_MINIDUMP
BUGCHECK_STR: AV
PROCESS_NAME: System
ANALYSIS_VERSION: 6.3.9600.17298 (debuggers(dbg).141024-1500) amd64fre
TRAP_FRAME: ffffd0014eba6290 -- (.trap 0xffffd0014eba6290)
NOTE: The trap frame does not contain all registers.
Some register values may be zeroed or incorrect.
rax=ffffef8094703000 rbx=0000000000000000 rcx=00000000b8e00000
rdx=fffff6e7c04a3818 rsi=0000000000000000 rdi=0000000000000000
rip=fffff8010b702dde rsp=ffffd0014eba6420 rbp=0000007ffffffff8
r8=00000067c04a3818 r9=ffffcf8094652fd0 r10=0000000000000000
r11=fffff6fb73e02518 r12=0000000000000000 r13=0000000000000000
r14=0000000000000000 r15=0000000000000000
iopl=0 nv up ei ng nz ac po cy
nt!MmBuildMdlForNonPagedPool+0xee:
fffff801`0b702dde 48890c17 mov qword ptr [rdi+rdx],rcx ds:fffff6e7`c04a3818=78010b8e00000000
Resetting default scope
LAST_CONTROL_TRANSFER: from fffff8010b7764e9 to fffff8010b76a9a0
STACK_TEXT:
ffffd001`4eba6148 fffff801`0b7764e9 : 00000000`0000000a ffffcf80`94653000 00000000`00000002 00000000`00000001 : nt!KeBugCheckEx
ffffd001`4eba6150 fffff801`0b774d3a : 00000000`00000001 0000000f`ffffffff ffffd001`4eba4000 ffffd001`4ebaa000 : nt!KiBugCheckDispatch+0x69
ffffd001`4eba6290 fffff801`0b702dde : ffffd001`4eba6c60 ffffcf80`94416ac0 00000000`00000000 fffff800`b6936bc0 : nt!KiPageFault+0x23a
ffffd001`4eba6420 fffff800`b6936bc0 : ffffe001`2e27d580 ffffd001`4eba6600 ffffcf80`8f6bedf0 00000000`00000000 : nt!MmBuildMdlForNonPagedPool+0xee
ffffd001`4eba6440 ffffe001`2e27d580 : ffffd001`4eba6600 ffffcf80`8f6bedf0 00000000`00000000 00000000`00000000 : vsdatant+0x13bc0
ffffd001`4eba6448 ffffd001`4eba6600 : ffffcf80`8f6bedf0 00000000`00000000 00000000`00000000 00000000`00000040 : 0xffffe001`2e27d580
ffffd001`4eba6450 ffffcf80`8f6bedf0 : 00000000`00000000 00000000`00000000 00000000`00000040 ffffe001`2e27d680 : 0xffffd001`4eba6600
ffffd001`4eba6458 00000000`00000000 : 00000000`00000000 00000000`00000040 ffffe001`2e27d680 ffffd001`4eba6600 : 0xffffcf80`8f6bedf0
STACK_COMMAND: kb
FOLLOWUP_IP:
vsdatant+13bc0
fffff800`b6936bc0 ?? ???
SYMBOL_STACK_INDEX: 4
SYMBOL_NAME: vsdatant+13bc0
FOLLOWUP_NAME: MachineOwner
MODULE_NAME: vsdatant
IMAGE_NAME: vsdatant.sys
DEBUG_FLR_IMAGE_TIMESTAMP: 538e623f
FAILURE_BUCKET_ID: AV_VRF_vsdatant+13bc0
BUCKET_ID: AV_VRF_vsdatant+13bc0
ANALYSIS_SOURCE: KM
FAILURE_ID_HASH_STRING: km:av_vrf_vsdatant+13bc0
FAILURE_ID_HASH: {cd69ac10-8557-151b-0942-e160e96e9310}
Followup: MachineOwner
0: kd> lmvm vsdatant
start end module name
fffff800`b6923000 fffff800`b69b8000 vsdatant T (no symbols)
Loaded symbol image file: vsdatant.sys
Image path: \SystemRoot\System32\drivers\vsdatant.sys
Image name: vsdatant.sys
Timestamp: Tue Jun 03 20:03:11 2014 (538E623F)
CheckSum: 00072B74
ImageSize: 00095000
Translations: 0000.04b0 0000.04e4 0409.04b0 0409.04e4
Wanikiya and Dyami--Team Zigzag

Send your problems

Soon I am launching Kreative Blog to help all the flash
designers and developers. Your queries and problems would be
resolved within 24 hours. Mail me at - [email protected] You
can also visit my website -
http://www.kreative.net.in -
I am sorry guys for the wrong link(I put '.' period after the URL).
Now it has been rectified.

thanks for posting the supplied answer. The problem here is
that kamal is answering away from the
forum via personal email. These forums work best because
often the same question is asked over and
over and over again - so searching before posting often
results in finding the answer. If answers
are done away from the forum, then users will be neglected
when searching for answers.
If you were to create a new topic you would find several
others just as willing to help as much as
Kamal is. Kamal is trying to create his own forum which is
fine - but not very good "netiquette" to
divert attention away from other forums or use public forums
to advertise for their own cause.
But in the end you got the answer you were looking for and
that's what matters.
I have to add - Kamal's response isn't exactly accurate - it
his opinion and doesn't exactly reflect
the majority of users - posting in a very busy forum as this
will result in more varied opinions
based on your question.
Kamal probably should have pointed you to this:
http://www.macromedia.com/software/player_census/flashplayer/version_penetration.html
which shows player 8 already over 45%. The rate of flash 8
downloads has greatly exceeded the
download rate for previous versions - so statistically it
looks like much less than a year for
"full" penetration.
I personally would never tell anyone there is no point in
designing for flash player 8 - the rate of
download of flash 8 is proof that more users are publishing
to 8 due to all of the many new features.
Also, i dont entirely agree with Kamal's statment about flash
8 being designed "more" for the
designer and "less" for the programmer - that is very
misleading - yes, there are many new
designer-friendly features in flash 8 - but there are
significant new features for the developer as
well - possibly as much if not more then for the designer.
So, getting an opinion from one person as opposed to an
entire community may be misleading for you -
not to say don't consult Kamal's site - I wouldn't rely on it
as your only source for answers - 2nd
and 3rd opinions are always better.
-just my opinion.
--> Adobe Certified Expert (ACE)
--> www.mudbubble.com :: www.keyframer.com
-->
http://flashmx2004.com/forums/index.php?
-->
http://www.macromedia.com/devnet/flash/articles/animation_guide.html
-->
http://groups.google.com/advanced_group_search?q=group:*flash*&hl=en&lr=&ie=UTF-8&oe=UTF-8
Gnardogs226 wrote:
> Thanks Chris Georgenes (ACE)-
>
> Actually, Kamal (the wonderful creator of this thread)
was kind enough to
> answer my question in an email a few hous after I posted
that.
>
> Just for future reference for people searching the
messageboard for answers to
> their Flash 8/7 compatibility, here is the answer to my
question above...
>
>
> Problem:
> I have designed my site in Flash 8 and am having serious
conversion problems
> when I try to "dumb it down" in the Publish Settings to
a Flash 7 version so
> that the end user won't have to download a new version
of the Flash Player.
> Is there anything I can do besides basically starting
over in Flash 7 or am I
> stuck with the hopes that Flash Player 8 will be
downloaded by my end user?/?
>
> Kamal@Kreative's response to me in an email:
> I am receiving so many problems everyday, of flash
player8. The
> basic logic of the player incompatibility is due to
installed on less
> computers. If you are designing a site, it consumes lot
of time, and coz
> flash player 8 is not installed on 95% pcs so there is
no point designing
> the site in flash 8. As per the industry's survey, it
would take at least 1
> year.
>
> Macromedia has enhanced flash 8 more for designers and
less for programmer.
> It has introduced so many filters and features in flash
player 8 which are
> not there in earlier flash versions. So technically, you
have to remove
> those new features and filters from your site to make it
work with flash
> player7 and with your site's viewer.
>
>
> THANKS KAMAL!!!!! It is inspiring to come across someone
like you willing to
> help so eagerly.
>
> David
>

Where are my calendars and events?

Hello everybody!
I am a frequent user of iCal, but something weird is happening now. I started up my Macbook (10.5.6) and it is not working. When I start up iCal, my calendars list is empty, and so are all my events. iTunes (when I look under "info" and "calendars") shows me a list of calendars called "Untitled", but iCal refuses to admit any exist. Can anybody please help me!! At the moment, I am entering new events on my iPod, but I cannot rename any of the untitled calendars and I cant do anything with iCal. Stupid thing.
I didnt have this problem last week, only today (Friday). Last I used iCal was Monday, so almost five days ago, and it was perfectly fine.
Thanks to all who help!
James

OK. I just got off the phone with a dude at Apple. Here's what we did:
After playing around with .plist files etc. we made a new account to see where the problem was ( /Library or /Users/~~/Library). The error was in my library folder, because the other account had a working version of iCal.
Once we got that far, we had two choices:
1. Take out all of the folders in the library folder and place them into library.old, and drag 'n' drop one folder at a time whilst logging in and out of the machine after each one to isolate the error.
Or
2. Use a Leopard Disc to conduct an Archive & Install process, which will move the entire contents of the OS into a folder called "Previous System" in the root of the hard drive, and then the installer would install a clean OS.
However, each of those would take a considerable amount of time, but the Archive & Install would be easier. Then the Apple guy had an idea:
We moved the Calendars folder (in the library folder of your account ie James/Library/) to the desktop, and then we emptied *the contents of* the caches folder (don't delete the folder itself he said) and empty the trash. When the trash is emptied, move the calendars folder back into the Library folder, log out and in, and when iCal starts the error is fixed!
Hooray! The iCal issue is solved! Well, mine is! Hopefully this will fix yours too!

WAP321 intermittent lock-ups

Have been trying to work through an ongoing lock-up issue on a pair fo WAP321's. Have read many of the prior threads and have tried to get some feedback from data from either the switch or the AP's to help figure out where the problem may be, but am at a loss.
Set-up:
- 2 x WAP321 running v1.0.2.3 connected to a Cisco 2960S-24PS-L (PoE)
- 2 SSID's each on a different VLAN, both VLANs are tagged.
- WAP's are no longer clustered.
Problem:
Everyday, anywhere from 4-12hrs, the AP's crash.   They either reboot successfully or lock-up 50% of the time. In a lock-up, the ethernet ports on the 2960 show a device phsyically connected and powered-up there is no layer 2 nor 3 activity (i.e. the AP's are completely unresponsive). And there are no PoE events at the time of the crash/reboot.
The AP's are remote to me and the location is not in use everyday so I have not been able to determine if both AP lock-up everytime at exactly the same time but from the past 24hrs of continuous monitoring (pings) they tend to crash within 30min of each other, but not at the exact same time.   They are no longer clustered as I initally thought that might have been the issue.
AP use is quite light and they lock-up at anytime of the day (i.e. not just during business hours)
The problem is resolved by rebooting the AP's by shut/no shutting their respective PoE ports. They are ceiling mounted and there is no way for staff onsite to have a look at them to see what lights are on or off.
I have not reset the units to factory defaults and re-loaded the firmware. This is something I would prefer to do onsite as just getting the two VLAN's into the units was a painful 2hr operation (VLAN settings wouldn't stick, couldn't make changes to the VLAN admin page no matter what browser or pc I used, had to reboot each time I made a change, sometimes it would save, sometimes it wouldn't, AP wouldn't accept a new VLAN, then it would etc etc...what should have taken 10 minutes took 2+ hrs.   Based on that experience alone I will never sell these again and will stick to the higher end Cisco WAPs that I'm used to).
Beyond rebuilding these units and hoping that somehow magically fixes things has anyone encountered any issues with the WAP321's locking-up due to some kind of incompatibility at the network layer?   Or having them locking-up in general operation? Any thoughts? I wish I had error messages or log messages of some type to go on but there's ntohing unfortunately.
Message was edited by: MICHAEL CORDIEZ

Hi Michael, thank you for using our forum, my name is Johnnatan I am part of the Small business Support community. Thank you for all your specific detail about your issue, that was really clear to me, I will advise you install the last firmware 1.0.3.4, you can download it at link bellow:
http://software.cisco.com/download/release.html?mdfid=284152656&softwareid=282463166&release=1.0.1.10
Try to create a backup of your configuration and then upgrade the firmware, after that perform a factory reset and upload your configuration.Let me know if that worked for you.
Greetings,
Johnnatan Rodriguez Miranda.
Cisco Network Support Engineer.
“Please rate useful posts so other users can benefit from it”
Greetings,
Johnnatan Rodriguez Miranda.
Cisco Network Support Engineer.

Unable to play "some" songs on my iPod touch

Hi there!
I've got an iPod touch 8GB with 1.1.4 firmware (with SW upgrade purchased from Apple).
I've got a MacBook running Leopard 10.52 & using iTunes 7.6.1 (9).
My problem has just started today (Monday). The iPod touch was fine on Friday.
The problem is some songs won't play! Others will play - but eg - 1 in 6 songs will play. The other 5 won't! Not good
This happens if you select by "Song" or "Artist" or even playlist.
If I press play then single tap the album art to reveal the play bar (where you can see the play time) - the playtime permentantly says "0:00".
If move to the next song - and that doesn't play, I'll move to the next. Then to the next - and so on - until a song does play. I've tried moving back to a non-playing song .. but no joy!
All the songs I've got were purchased & downloaded from iTunes. And ALL songs play OK on my MacBook through iTunes.
I have tried :
a) Resetting the iPod touch. Power key & Home pressed for 15 seconds. No joy!
b) Restoring my iPod touch twice using my backup. No joy!
c) Restoring my iPod touch and setting it up as a new iPod .. then syncing all my music over. No joy!
Apple's technical support after 1hr - couldn't solve it and suggest that I take my MacBook & my iPod touch to the Apple store in London for them to help diagnose it.
Does anyone have any other things I could try ? It would save me a journey to London. !

Okay, I think I've solved this.
Problem: Intermittent, but consistent of songs NOT playing. Attempted to play via Songs, Albums, Artists & Playlists. When the problem occurred - the playtime of effected song would permanently stay "0:00" - move to the next song. The fault had reproducebility of 5 in 6 songs not playing.
Solution. I think the problem was a corrupted playlist. This is what I did - BEFORE - solving the problem.
Restored my iPod back to factory settings.
Setup iPod as a NEW iPod.
Re-Sync copying across PlayLists from iTunes.
This did NOT resolve the fault (Tried this 3 times)
i) So, restored iPod back to factory settings and setup asa NEW iPod.
ii) NO syncronisation was performed between iTunes and iPod. (The iPod had NO music, no playlists - NOTHING)
iii) Deleted ALL playlists from iTunes. Except the Party Shuffle - which you can't delete anyway.
iv) Created a NEW playlist in iTunes.
v) Copied a range from music to the PlayList (Started off small number. 1, 5, 10, etc)
vi) In iTunes - specified that the only thing to be syncronsied was the PlayList that was newly created
vii) In iTunes - Sync to iPod.
The first time I did this - it only sync-ed 1 song. I made sure, that the first song that sync-ed was a song that couldn't play.
Guess what ? It worked!
I continued selecting ranges - and syncing. I made sure that all songs were ok - as I played the first couple of seconds of each song - every time I synced. I have 77 in total. Not much, I know
Not suggesting that you sync 10 of your songs out of 50k then re-check, then sync again etc etc.
What I mean - is try it for a small number. If it works for the first 10 of your syncs then it should work for the others.
Wonder if the playlists are stored as XML on the iPod touch. If so, wonder if it was a case of the XML not being sync-ing to it's DTD .
I dunno. At least my iPod touch is working now. Hope this helps somebody.

Case #0182844369 : faults with version 5.5 but who do I talk to?

Hiya
I have had extensive help from your support - but they still have not found the reason for the problem.
See the case notes at the bottom of the page
But I have inadvertantly found the reason the line breaks are being altered by Dreamweaver. See this resoponse from support working on Kaleidoscope:
Hi Colin,
Sorry for the confusion. When I said "editor", I meant the program that you're using to edit the files (BBEdit, TextEdit, etc.).
I've played around with the sample files and it looks like there's actually two problems. The first is the extra line breaks, as I mentioned before. I took a screenshot in TextEdit, so you could see a side-by-side (see screenshot-linebreak.png). As you can see, cw-product.php on the left has an extra blank line between every line, where cw-product-copy.php does not.
Switching over to TextWrangler, I removed the extra lines (do a grep Find/Replace All for ^\r) then saved the file. When I compared them in Kaleidoscope I got the same result as in your screenshot showing the entire file as different.
So I checked the files again in TextWrangler and found that it did a funny thing; it saved the document with "Windows (CRLF)" linefeeds, not "Classic Mac (CR)". Although these are hidden characters, Kaleidoscope sees them as different, so it ends up highlighting the entire file as one large diff set. I suspect whatever file editor you are using may have done the same thing.
I re-saved the file, making sure to set the linefeed property to Classic Mac (CR) and ran a new comparison. This time Kaleidoscope showed the single line change. (My modified files are attached.)
If you don't already have TextWrangler, I'd recommend grabbing a copy (it's free) to help with troubleshooting. I'm not sure that I would have been able to identify the linefeed type without it.
I hope that clears up the mystery for you. Let me know if there's anything else I can help you with.
Regards
Jack
Team Kaleidoscope
kaleidoscopeapp.com
@kaleidoscopeapp
Case #0182844369
Updated
Friday, February 3, 2012 5:16:20 AM PST
Opened
Thursday, December 8, 2011 8:54:04 AM PST
Status
Closed
Product
Adobe Design Premium CS5.5
Support contract
Adobe Support Program
Subject
FTP Connectivity Issue
NOTES & RESPONSES
Notes from Customer
Thursday, February 2, 2012 12:55:31 AM PST
This morning I have now found that 5.5 is back to it's original problem.
When I uploaded an edited PHP file using 5.5 NOTHING appears in the browser at all.
When I upload EXACTLY the same file in 5.0 the file displays perfectly in the browser.
The FTP problem is STILL there. I can't use 5.5.
Sorry. Problem not solved : (
Notes from Customer
Thursday, February 2, 2012 12:53:13 AM PST
I have found that when we rebuilt the SITE for Maison, I had accidentally put the ROOT DIRECTORY AS / instead of /web/ so in fact we
were not putting them to the website at all.
So the reason the file worked is because it was using the one previously uploaded from version 5 and NOT 5.5.
I have been trying to upload another file and found that the revisions weren't appearing in the browser.
I looked at the server using Fetch (see screen shot below). Which displayed the problem.
So I am afraid the problem is NOT SOLVED.
Please keep the case open. Sorry!
Notes from Customer
Thursday, January 19, 2012 1:42:46 PM PST
Hi again,
I have now installed ONLY a brand new download of DW 5.5 on my brand new MacBookAir.
As before I have tried uploading the file from Dreamweaver...
http://www.maisonhomeinteriors.com/ stores5-5.php
When the file is uploaded with Dreamweaver the button does NOTHING.
But when the IDENTICAL FILE is uploaded with FETCH the button works to display a hidden DIV.
So sadly the problem is NOT resolved still.
Notes from Customer
Wednesday, January 18, 2012 8:29:26 AM PST
Hiya,
I have been trying to connect to this website ALL DAY. Each time getting error messages or pages not found.
I have tried to phone you. The first time I was cut off, the second time kept me hanging on so long I gave up.
Can you give me a direct phone or email address please?
Anyway, Attached is the error I received when I first used DW 5.5 after installing on my new MacPro. I have now also bought a new ma
c book air, I had exactly the same error shown there.
To fix the problem on the MacPro I looked up the older version 5 and copied the file to version 5.5. Perhaps this is what has caused
the problem?
Notes from Customer
Monday, January 9, 2012 6:27:50 AM PST
Hi Ritesh,
I am not sure where you have left the voicemail but as before I have no missed calls. Are you sure you are calling the correct numbe
r? +44 7720 297795.
As I said in my previous reply the list of suggestions didn't make any difference. Dreamweaver 5.5 is STILL unreliable.
The problem seems to be in the FTP as I have uploaded the file through FETCH and it did NOT have any problems. I find it hard to ima
gine other people have not had the same problem!
I hope you can find a solution soon as it would appear I have wasted about £300 for nothing as I am still using the old version!
Notes to Customer
Monday, January 9, 2012 5:31:15 AM PST
Hi Colin ,
My name is Ritesh & calling from Adobe Technical Support. This
call is in regards to your to case number 182844369. We tried contacting
to you however not able reach you somehow so left a voice mail. However,
if the issue still persists, please feel free to call us back at 1-
800-833-6687 or 02073650735. We are open from Monday to Friday at 9 AM
to 5 PMT BST as you can reopen the case within 14 days for further
assistance.
Thank you for doing business with Adobe and have a nice day
Regards,
Ritesh
Adobe Support
Notes from Customer
Sunday, January 1, 2012 5:05:10 AM PST
Hiya,
Well I have tried everything you suggest and I am afraid it has made no difference.
Whichever file gets uploaded using version 5.5 does not work.
Interestingly I have uploaded the SAME two files using FETCH instead and both of them WORK.
So as you say the problem is something to do with FTP not working properly in 5.5...
To answer your specific questions... My ANSWERS IN CAPS AFTER YOUR QUERIES...
3) Since when you have this issue? has it ever worked right after the first installation.
EVER SINCE I INSTALLED 5.5 VERSION 5 WORKS FINE STILL
4) Is the issue happens in live View in Dreamweaver?
IN VERSION 5 CLICKING LIVE VIEW DOES NOTHING.
IN VERSION 5.5 CLICKING IT OFFERS TO UPLOAD THE FILES, BUT CLICKING THE BUTTON DOESN'T WORK
5) Please create a local web server using any of the third party server tools and test the issue on local machine.
I HAVE NEVER MANAGED TO DO THIS SO NOT TRYING AGAIN, IT NEVER SEEMS TO WORK FOR SOME REASON
6) Please make sure that all the dependent files are accessible and present while he uploads the “stores.php” files. IT seems that t
his issue is somewhere related to the JavaScript files incorrect path.
NOT SURE I AGREE. I THINK THERE IS A FAULT IN THE FTP UPLOAD WITH VERSION 5.5
I hope this all helps!
Thanks for your support!
Happy new year!
x
Notes to Customer
Thursday, December 29, 2011 4:48:03 AM PST
Hi Colin ,
My name is Ritesh & I am calling from Adobe Technical Support.
This call is in regards to your to case number 182844369. We tried
contacting to you however not able reach you somehow so left a voice
mail.
1) We were unable to reproduce the issue on test machine here at our
end. We have tried it with both WIN (stores5_5_win.php) and MA
C(stores5_5_mac.php) to upload the files using CS5.5 and have no issues viewing the page in any of the browsers.
Please follow these steps to resolve the issue:-
1) Please reset the preferences by deleting the files and folders listed
below.
• /Users/**username**/Library/Preferences/Adobe Dreamweaver CS5.5 Prefs
/Users/**username**/Library/Preferences/com.adobe.Dreamweaver.11.5.plist
• /Users/**username**/Library/Application Support/Adobe/Dreamweaver
CS5.5
• /Users/**username**/Library/Application Support/Caches/
com.adobe.Dreamweaver.11.5
• Macintosh /Library/Preferences/ Application Support/Adobe/Dreamweaver
CS5.5 Prefs (if any)
• Macintosh /Library/Preferences/com.adobe.Dreamweaver.11.5.plist
3) Since when you have this issue? has it ever worked right after the
first installation.
4) Is the issue happens in live View in Dreamweaver?
5) Please create a local web server using any of the third party server
tools and test the issue on local machine.
6) Please make sure that all the dependent files are accessible and
present while he uploads the “stores.php” files. IT seems that this
issue is somewhere related to the JavaScript files incorrect path.
However, if the issue still persists, please feel free to call us back
at 1- 800-833-6687 or 02073650735. We are open from Monday to Friday at
9 AM to 5 PMT BST as you can reopen the case within 14 days for further
assistance.
Thank you for doing business with Adobe and have a nice day
Regards,
Ritesh
Adobe Support
Notes from Customer
Tuesday, December 27, 2011 1:36:41 PM PST
Hi Nimish,
Thank you for your reply, but I really don't know wht I am meant to do with the response!
You say:
Please call us at 800 833 6687 ( Monday to Friday, from 0500 hrs till
1900 hrs PST.)
What is the code for where you are? If I dial this number all I get is number unobtainable.
PLEASE CALL ME +44 7720 297795
This number should work world wide unlike yours, I am afraid.
PLEASE REALISE THERE ARE PEOPLE IN THE WORLD OUTSIDE USA !!!!!
You keep saying you have phoned me and got through to my voicemail - but why have you not left me a message?
Frankly I don't think you have successfully contacted me at all !
Why can't you just email me with instructions about what I am mean to do?
Have you found a solution yet?
I am SERIOUSLY fed up with this.
Please endeavour to contact me properly!
Kind regards
Colin
Notes from Customer
Thursday, December 22, 2011 1:10:48 AM PST
Hiya,
I have heard nothing from you! what is happening?
Why have I been left with a BRAND NEW PRODUCT that does not work.
Where is the support?
You say you have phoned but I have NO missed calls. I think you are phoning the wrong number. If you got through to voicemail why no
t leave a message?
PLEASE HELP !!!!!
I Bought the upgrade in good faith expecting it to work, but I can't use it at all. This is hopeless!
I have done everything you suggested but it STILL uploads creating a non-working file!
If there is nothing you can do I would like my money back please.
Notes to Customer
Thursday, December 15, 2011 3:38:36 PM PST
Hello Colin,
Thank you for contacting Adobe Technical Support. We are responding in
reference to your case 182844369 regarding Dreamweaver We tried
contacting you however reached voice mail. Therefore I would like to
inform you that asper your feedback we are again escalating the case to
the higher level.
Please call us at 800 833 6687 ( Monday to Friday, from 0500 hrs till
1900 hrs PST.)
You can also visit www.adobe.com/go/supportportal for any assistance
regarding Adobe products. You may also visit www.forums.adobe.com as
it’s a useful resource for self-help.
Nimish
Adobe
Notes to Customer
Thursday, December 15, 2011 10:50:35 AM PST
Hello Colin,
Thank you for contacting Adobe Technical Support. We are responding in
reference to your case 182844369 regarding Launch issue with Flash Pro
We tried contacting you however reached voice mail. Therefore I would
like to inform you that asper your feedback we are again escalating the
case to the higher level.
Please call us at 800 833 6687 ( Monday to Friday, from 0500 hrs till
1900 hrs PST.)
You can also visit www.adobe.com/go/supportportal for any assistance
regarding Adobe products. You may also visit www.forums.adobe.com as
it’s a useful resource for self-help.
Nimish
Adobe
Notes from Customer
Thursday, December 15, 2011 2:49:14 AM PST
Hiya
Well I have tried all you suggest and the problem is still the same. The OLD version 5 uploads the file perfectly and clicking the b
utton reveals the div:
http://www.maisonhomeinteriors.com/stores.ph p
When I then upload the IDENTICAL file using 5.5 clicking the button does nothing.
To make it easier for you to see the effect I have duplicated the stores.php file so that there is one called stores5.php and one ca
lled stores55.php.
Each one is IDENTICAL no changes have been made. The one entitled stores5.php has been uploaded by version 5 and the one called stor
es55 has been uploaded by version 5.5
I hope you can see the problem!
I have found other problems with other sites too. I simply can't trust version 5.5 !!!!
I hope you can help further!
Out of interest I have sent via FTP two zip files of the prefs screen shots from both versions.
Notes to Customer
Wednesday, December 14, 2011 11:55:11 AM PST
Hello Colin,
Thanks for contacting adobe..!!!
we tried contacting you many times but reached voicemail.
Colin, we want you to follow instructions given below :
>> On your project please try to link <stores.php> page in place
of <stores.html>
>> Try to reset the preferences for both versions of Dreamweaver.
{follow:- http://kb2.adobe.com/cps/839/cpsid_83912.html }
>> Then try to compare preferences of both version on a New Document.(
create a new document, go to : Edit> preferences)
>> If there is any difference please let us know.
If this will not help you resolving your issue, you can call us back.
Nimish
Adobe
Notes from Customer
Tuesday, December 13, 2011 2:35:41 PM PST
I don't understand!!!
Your message says...
"Open - Pending Your Response"
Response to WHAT? you haven't asked me anything. Are you asking me to do something? please be specific as to what you want me to do!
Regards
Notes from Customer
Monday, December 12, 2011 11:49:40 PM PST
Er.. but you haven't said anything!
What are you asking for?
What am I meant to do?

Hi Fastdak25,
Please go to your profile page for the forum by clicking on your name, and look at the top of the middle column where you will find an area titled "My Private Support Cases". There you will find a link to the private board where you and the agent may exchange information. This should be checked on a frequent basis, as the agent may be waiting for information from you before they can proceed with any actions. Please keep all correspondence regarding your issue in the private support portal.

How long does it take to replace a cable?

I reported a problem (no dial tone) on Friday 22 July 2011, the automated line check showed a fault at the exchange. On Monday 25 July 2011 I received a phone call from BT saying the problem was fixed. I have a dial tone so think that's the end of the problem.
On Wednesday 27 July 2011 a BT engineer arrives saying there is still a problem with the line, I let him investigate and he traces the fault to the line between the cabinet and my house. He says an underground engineer will be needed to trace the exact problem, later that day the underground engineer arrives and traces the problem to just outside my driveway, where a fault had been fixed in October 2008. A hole will need to be dug to fix the problem, it would be Friday before this could be done.
Fine my line and broadband are actually working OK. So the delay is not an issue.
Friday the 29 July 2011, the hole is dug and an engineer comes arrives, the patch from 2008 is letting water in and has damaged the cable, the cable from the hole to the feed in point (grid) needs replacing. The cable is currently not in a duct just directly in the ground so a duct needs to be fitted for the replacement cable. Engineer leaves the cables with plastic bags on the ends and one with a label presumably saying it needs replacing.
I now have no phone and therefore no broadband.
Nothing further happens until Thursday 4 August 2011, when workmen arrive but they don't start installing the duct they just fill in the hole.
I contact BT and they assure me after speaking to the engineers that the problem will be fixed on Monday, I will have a working phone line on Monday.
Monday 8 August 2011, no workmen, no engineer, no contact from BT. The BT.com/faults page has not been updated since 29 July 2011. I contact BT and they can tell me nothing, they need to speak to a 'higher authority' tomorrow. They have promised to phone first thing tomorrow but I won't hold my breath.
I realise the promise on the 4 August said Monday not Monday 8 August so which Monday did they mean?.
From a lack of dial tone which is fixed in one working day, I am left with no phone for over a week and no idea when (if?) it will be fixed.
BT is a communications company that has forgotten how to communicate.

Hi there could be a multitude of reasons for a delay as a duct has to be layed that could mean road/footpath closures which need local authority permission also the trench work will be carried out by contractors then new cables laid then openreach back to make connections all this unfortunately can and does take time
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Why such an ordeal to replace a modem? Why is the ...

Have been browsing this forum the past couple of days and whilst my story is quite as horrific as some of the others that I've seen here, it's caused me no end of stress and inconvenience over the past week.
Last Thursday (12/06/14) my BT Open Reach modem stopped working. No lights at all, completely dead. I assumed at the time that it was a power surge that caused it to stop working as I live in a block of flats (and certainly that's what I've been telling the BT Helpdesk people) but absolutely nothing else was affected. Immediately I called up BT and told them what the problem was, I was extremely specific that it was the modem and not the router that was the problem. Fast forward to Monday and I find an Infinity Router outside of my door. Again I call the BT helpdesk up, speak to one person who has to call me back on my mobile so that he can do a line test (why I have no idea, the phone wasn't an issue). This call cuts out for some reason and I have to call back and this time I end up speaking to a very unhelpful and quite frankly rude woman who tells me that a call back has been organised for the 18th (two days away). I get really frustrated at this as I'm to be without internet for even longer and the problem seems to me to be quite easy to fix (send me another **bleep** modem). Why two days away? Why not sooner? The lady tells me that I will just have to wait and when I ask to speak to her supervisor/line manager she hangs up.
So I submitted a complaint via the website as I'm getting extremely annoyed at this point. I'm rang back the following day (17/06/2014, once again by someone outside of the UK, is even the complaints procedure outsourced? Really?) and told that BT cannot deliver an Open Reach modem, it has to be done via an engineer. Why wasn't this explained to me before I ask. Dunno he says, but I will be called back on the 18th. I ask, yet again, why the 18th? Why can't it be arranged now? He quickly dodges my question and reiterates that I would be called back on the 18th.
Today I got a call to organise the engineer call out. The guy I speak to drops the bombshell that I'll have to pay £129 for the pleasure of taking a day off work to be home for the engineer if it's found to be my fault. What he describes as 'my fault' sounds like anything short of the BT CEO turning up at my flat with a shotgun and a burning desire to shoot modems. He tells me that he cannot book the engineer until I verbally agree to these quite frankly ludicrous terms and conditions. I'm very conscious of the fact that I've been telling the helpdesk people that it was a power surge that caused the problem as this will no doubt constitute 'my fault' despite living in a block of flats and the myriad of other devices I have plugged in being fine.
I've been with BT (for the first time) since September and this is the first time I've had to deal with their customer service. I'm finding this all quite incredible, and the thought of ending up with a £129 bill at the end of it inspires awe, literal awe, in me. How the hell is this company's customer service so bad? Are any of the mods here able to help me avoid this stupid callout fee?

then to get an engineer who carries the modems you will need to agree the terms - charge if your fault before they will arrange an appointment
don't know if this helps http://bt.custhelp.com/app/answers/detail/a_id/12439/c/
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MacBook Pro - Stall, Freezes at Random Times & Durations

Hello all, hope you can help me with a perplexing problem.
Starting this past Monday, my MacBook Pro (specs below) started stalling or freezing at random times. The stalls will sometimes last for 5 seconds and then I can use it again, other times it'll last for 30 seconds to several minutes. On occasion it'll freeze up so hard that I have to do a hard shut down. When it stalls, I can move my mouse and even select other applications which sometimes work. More often then not, it stalls all the programs and I just have to wait.
It does not seem to matter what applications are running or how many. Generally I run a web browser (Firefox, Chrome, or Safari - I've been alternating to see if one is better) with one or two tabs open. I've worked flawlessly for several hours with Browser, Word, and Terminal open, then it freezes up when I try to open something like System Preferences (or Spotlight or whatnot). So there is no real pattern when it comes to applications.
The temperature hovers around 55 - 65. RAM usage rarely tops half and CPU fluctuates but nothing outside of what you'd consider normal (i.e. it never pegs at 100% when stalled or frozen).
I've tried the following:
* Ran Rember (1 pass, then another 25 passes over night) - No Errors
* Ran Verify Permissions - No Errors
* Ran Verify Disk - No Errors
* Reformatted and Reinstalled the OS from scratch (problem continues)
* Repeated the Rember, Verify Disk Permissions, and Verify Disk - No Errors
* Reset PRAM and NVRAM
* Reset the SMC
* Ran Applejack and all the tests associated with it.
In the Console system.log, there was an instance of unknown-dev: flushing fs disk buffer returned 0x5. After doing some Googling, I ended up disabling Journaling to see if that would make a difference. I was able to run for about 25 minutes before it froze up again.
Any other thoughts or theories that I could try out? Much appreciated.
Specs
MacBook Pro
OS X 10.5.8
2.4 GHz Intel Core 2 Duo
4GB RAM
Fujitsu MHY2200BH 186GB Hard Drive
GeForce 8600 GT w/256MB

Reformatted and Reinstalled the OS from scratch (problem continues)
If you done that, then I believe you have a hard drive issue. Did you zero-out the drive (select "Zero out data" under the "Security Options" button in your Disk Utility) before you reinstalled a new system? If not, you might try that to map out any bad sectors first, before replacing the drive.
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ICal Problem, everyday in iCal is monday

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