ICal syncing issues with iPad2
This just started yesterday but I'm getting the following error when trying to sync my iPad2 with my Mac (OS X -10.7.5) via USB and iTunes: "iTunes could not sync calendars to the iPad because the sync server failed to sync the iPad."
Can anyone offer any help?
From what your write, it is a little hard to tell, what exactly your problem is, though you may want to try the following, which helped me at time:
step one:
export all of your calendars one by one, including the one with entries giving you problems
step two:
erase all of your calendars and create a dummy character, check if syncing works with that one.
reimport the previously exported calendars one by one, redoing the syncing routines.
In the instances I had problems, I found that exporting and reimporting a calendar file usually did away with the problem
Also, at least on my machines, turning on the birthday link to address book, created some problems, so you might want to try without that feature too.
If you got everything working on one machine, another strategy can be to reinitiate syncing from that one, i.e. erase and reinstall the syncing process on the others. Just make sure you have an up to date back up of your entries.
Dirk
Similar Messages
-
Ical syncing issues with iphone/imac after lion OS update.
Hi All,
I upgraded to lion and now have two issues with syncing my iphone and ipad to my imac.
First issue is that calander entries created on the iphone/ipad do not appear in the imac calander after syncing.
Second issue is that if I change an calander entry on my imac, the old entry and the new entry will show up on my iphone. For example. I created an event and accidently clicked out of it before changing the name. I then reopened that entry and changed the name and date. In my imac ical calender I only had one entry at the final date with the correct name. When I synced my iphone and ipad however two events showed up on the iphone and ipad. The original "new event", and the event with the correct name and date.
The same thing happened when I had the same event occuring for 5 days, I manual copied the one event five times on the one day and then dragged them to the correct days in ical on my imac. When I synced my iphone I had both the 5 entries on the one day, as well as the entries on the days I had dragged them to.
In summary, now when I look at my calander in ical on my imac it looks great, but on my iphone it has all these extra entries. It is as though when it syncs it shows me all of my previous entries and changes, instead of the actual current calander.
Any thoughts how I can get the imac and iphone icals to look the same?
and in case you were wondering, I dont use Icloud. I did set it up and turned it off after the duplicate entry problem that everyone has mentioned. I dont have that duplicate entry issue anymore.
Thanks
AdrianFrom what your write, it is a little hard to tell, what exactly your problem is, though you may want to try the following, which helped me at time:
step one:
export all of your calendars one by one, including the one with entries giving you problems
step two:
erase all of your calendars and create a dummy character, check if syncing works with that one.
reimport the previously exported calendars one by one, redoing the syncing routines.
In the instances I had problems, I found that exporting and reimporting a calendar file usually did away with the problem
Also, at least on my machines, turning on the birthday link to address book, created some problems, so you might want to try without that feature too.
If you got everything working on one machine, another strategy can be to reinitiate syncing from that one, i.e. erase and reinstall the syncing process on the others. Just make sure you have an up to date back up of your entries.
Dirk -
ICal syncing issues with phone
Hello,
I am relooking at my setup of iPhone and Macbook and realised that my iCal doesnt sync via iCloud, so thought I would get this set up.
Currently I sync via iTunes without any issues, iCal on my Macbook shows calendars "On My Mac" with matches the phone.
What I have done is switched on the iCloud option on both iPhone and Macbook for Calenders and then gone into iCal preferences and clicked the iCloud account associated with my apple ID and enabled the account, this then created new calenders called "iCloud" but not of my events are associated with these calenders. So to test I attempted to add an event to one of the iCloud events but as I completed the event and saved it it vanished from the calendar.
So I think basically I am asking what is the best way to get iCal to work with my Mcbook and my iPhone?
Thank you for any assistance offered.
Slighlty confused as I am typing this all my events have been duplicated and appearing as iCloud events, now thinking I just need to delete the "On My Mac" events?From what your write, it is a little hard to tell, what exactly your problem is, though you may want to try the following, which helped me at time:
step one:
export all of your calendars one by one, including the one with entries giving you problems
step two:
erase all of your calendars and create a dummy character, check if syncing works with that one.
reimport the previously exported calendars one by one, redoing the syncing routines.
In the instances I had problems, I found that exporting and reimporting a calendar file usually did away with the problem
Also, at least on my machines, turning on the birthday link to address book, created some problems, so you might want to try without that feature too.
If you got everything working on one machine, another strategy can be to reinitiate syncing from that one, i.e. erase and reinstall the syncing process on the others. Just make sure you have an up to date back up of your entries.
Dirk -
ICal syncing issues with MobileMe, iPhone
A while back, I noticed that there were a couple of entires in my iCal that were damaged/corrupt—I could not delete them without iCal crashing. I was willing to live with this, except that it started causing problems when syncing to MobileMe. New entries or not, my iMac attempted to sync with MobileMe almost constantly, and would hang in this mode for an inordinate amount of time. The constant syncing slowed down my Internet connection, so I turned syncing off and no longer updated my online calendar.
A couple of weeks ago, I purchased the iPhone. More often than not, syncing from my iMac to the iPhone caused iTunes to lock up or crash. When it didn't, it would take 5 to 10 minutes to sync, hanging on the calendar. When it was successful, my iPhone had every permutation of calendar events that had been moved or deleted—making it essentially useless.
Since the calendar seems to be the common denominator, I backed it up and deleted all entries from both iCal on my iMac and MobileMe. Now, syncing with my iPhone is effortless—but I have no access to my calendar entries. My question: How do I delete the offending entries from my calendar, thereby correcting the problem and once again having access to it on all devices and the Web?From what your write, it is a little hard to tell, what exactly your problem is, though you may want to try the following, which helped me at time:
step one:
export all of your calendars one by one, including the one with entries giving you problems
step two:
erase all of your calendars and create a dummy character, check if syncing works with that one.
reimport the previously exported calendars one by one, redoing the syncing routines.
In the instances I had problems, I found that exporting and reimporting a calendar file usually did away with the problem
Also, at least on my machines, turning on the birthday link to address book, created some problems, so you might want to try without that feature too.
If you got everything working on one machine, another strategy can be to reinitiate syncing from that one, i.e. erase and reinstall the syncing process on the others. Just make sure you have an up to date back up of your entries.
Dirk -
Ical sync issues with iphone5s (itunes 11.1.5 (5))
If Iphone 5s is connected via USB to the mac and it shows up in iTunes 11.1.5 I only see the following fields:
Summary | Apps | Music | Movies | TV Shows | Podcast | Books | Photos | On this IPhone
Is there Info missing? I can not find the check box for syncing with iCal anymore and it does not sync the calender since then.
Thanks for help.** UPDATE 3 -- FINAL -- PROBLEM FIXED ***
I was able to fix my non-working iTunes Windows Calendar sync by going back to iTunes for Windows v11.1.1.
I used the following steps:
(1) Uninstalled iTunes for Windows (and associated Apple software) using this guide:
http://support.apple.com/kb/HT1923
(2) Installed iTunes for Windows v11.1.1.11.exe
(Got older version from File Hippo)
http://www.filehippo.com/download_itunes_32/16100/
(3) Launched iTunes for Windows, then connected iPad via USB port
(4) When iPad was recongized, RESET SYNC HISTORY
-- In iTunes select "Edit", then "Preferences", then select the "Devices" tab
-- click the "Reset Sync History" button
-- click "OK".
(5) Sync the iPad replacing the exiting Calendars on the iPAD
-- click the 'iPad" button at the top-right of iTunes
-- Select the "Info" button at the top
-- Check "Sync Contacts with Outlook", "Sync Calendars with Outlook"
-- Scroll down and in the "Advanced" section click "Replace information on this iPad, Calendars"
-- Click "Sync" -
When I create a new event on my ipod touch the event does not sync back onto the mac's ical app. This is with a good wi fi connection. I have push turned on and I have tried a manual sync via the cable.
HELP?!?
Message was edited by: Nathan GuinleSo, which way are you syncing calendars? Over the air via MobileMe, or by connecting your iPod to your Mac to sync to iCal via iTunes?
If not syncing with MobileMe, try this:
Quit iTunes and disconnect the iPod
Launch your iSync application
From the iSync menu choose Preferences
Click "Reset Sync History"
Launch iTunes and connect the iPod and see if it syncs
CG -
Syncing issues with ipad2 and iphone4
Hi, I own both an iPad 2 and an iPhone 4. I want to keep my apps on my iPad solely for my iPad and my apps on my iPhone just for my iPhone. Is there a way to sync both devices to my computer without each device having the same content as each other.
Thanks for your reply. Problem solved :-). I had to tick the box that said 'automatically sync new apps' and hey presto. Thanks again for your reply. According to the guy in the Apple store on Regent St in London I would have had to create a new account and use an account for each device. Didn't think that was the answer but I thought they knew best. Obviously not.......
Regards -
Sync issues with .mac & iPods / iTunes
Hi,
I have recently been getting sync issues with both my .mac account and iTunes. (all iPods)
To be exact, it is having trouble syncing my address book.
For iTunes, I can sync everything but my calendars and address book. (It freezes) My iPods work fine in syncing when I turn of the Ical / Address book sync feature.
and when my .mac sync starts, my computer freezes. (When trying to sync my address book)
This has only happened over the past week and I think its due to recent updates for the iPhone.
Can someone from Apple investigate this please....HI Dean,
Try trashing the preference files:
com.apple.isync.plist
com.apple.addressbook.plist
They are here: Home/Library/Preferences. Open the Prefs folder, locate those files, drag them to the Trash and reboot. See if that helps.
Carolyn -
IOS7.0.2 & Itunes 11.1.0.126 sync problems with iPad2
iOS7.0.2 & Itunes 11.1.0.126 sync problems with iPad2 - Does step 1 & 2 of sync. Then this message> The iPad "my ipad name" could not be synced because this computer is no longer authorised for purchased items that are on this iPad. To authorise this computer for items from the iTunes Store choose Store> Authorise This Computer.
Tried all that many times. Also went into my account and de-athorised all computers and re-authorised this one. No joy. What next. Fedup that things are going wrong with apple. We buy apple because it works I always say. Yeah right.Hello Laura,
Thank you for providing the details of the issue you are experiencing when trying to sync your music to your iPhone.
I recommend trying to resync. You can resync content to the iPhone by unchecking "Sync Music" and then clicking "Apply" and then checking "Sync Music" and then clicking "Apply" again:
I recommend reviewing the full article here:
iTunes 11 for Mac: Set up syncing for iPod, iPhone, or iPad
http://support.apple.com/kb/PH12113
Thank you for using Apple Support Communities.
Best,
Sheila M. -
How do I get rid of lip-sync issues with iTunes 10.2.2.12?
Hi Everyone.
Firstly, a very Happy Easter!
I'm having lip-sync issues with iTunes playback on my PC. The video is largely smooth with the occaisional choppiness when the CPU is made to work hard. (Playback on my iPod Touch is fine).
The system stats for my PC are at the bottom of the post.
The sound is produced through a Creative Live Sound Blaster Live! 5.1 card.
Video is through a NVIDIA Geforce 6200 with 512Mb of RAM. (All video and audio drivers are up to date).
The physical set-up is that I have iTunes installed on the C drive and my media installed on an external USB hard-drive.This isn't just a problem with 10.2.2.12 - it's been there for the last few updates.
I suppose my main questions are:
Should iTunes and my media be on the same drive? (Which would mean the external drive as I'm short on space on the C drive).
Is there some combination of settings in QuickTime that will solve this? (I've tried different combinations, but it doesn't really help).
Is the spec (below) of my PC causing any issues.
Here's an Easter Egg for anyone able to help!!
All the best
BandAidUK.
System Information
Time of this report: 4/24/2011, 10:13:44
Machine name: DEREK
Operating System: Windows XP Professional (5.1, Build 2600) Service Pack 3 (2600.xpsp_sp3_gdr.101209-1647)
Language: English (Regional Setting: English)
System Manufacturer: Dell Computer Corporation
System Model: Dimension 8300
BIOS: Phoenix ROM BIOS PLUS Version 1.10 A07
Processor: Intel(R) Pentium(R) 4 CPU 3.00GHz
Memory: 3326MB RAM
Page File: 1273MB used, 3941MB available
Windows Dir: C:\WINDOWS
DirectX Version: DirectX 9.0c (4.09.0000.0904)
DX Setup Parameters: Not found
DxDiag Version: 5.03.2600.5512 32bit Unicode
Display Devices
Card name: NVIDIA GeForce 6200
Manufacturer: NVIDIA
Chip type: GeForce 6200
DAC type: Integrated RAMDAC
Device Key: Enum\PCI\VEN_10DE&DEV_0221&SUBSYS_02F3196E&REV_A1
Display Memory: 512.0 MB
Current Mode: 1280 x 1024 (32 bit) (60Hz)
Monitor: Plug and Play Monitor
Monitor Max Res: 1600,1200
Driver Name: nv4_disp.dll
Driver Version: 6.14.0012.6099 (English)
DDI Version: 9 (or higher)
Driver Attributes: Final Retail
Driver Date/Size: 10/22/2010 07:23:24, 6359552 bytes
WHQL Logo'd: Yes
WHQL Date Stamp: n/a
VDD: n/a
Mini VDD: nv4_mini.sys
Mini VDD Date: 10/22/2010 07:23:24, 9623680 bytes
Device Identifier: {D7B71E3E-4161-11CF-0D6D-FF2200C2CB35}
Vendor ID: 0x10DE
Device ID: 0x0221
SubSys ID: 0x02F3196E
Revision ID: 0x00A1
Revision ID: 0x00A1
Video Accel: ModeMPEG2_C ModeMPEG2_D ModeWMV9_B ModeWMV9_A
Deinterlace Caps: {6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YUY2,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(UYVY,YUY2) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(YV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
{6CB69578-7617-4637-91E5-1C02DB810285}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_PixelAdaptive
{335AA36E-7884-43A4-9C91-7F87FAF3E37E}: Format(In/Out)=(NV12,0x3231564e) Frames(Prev/Fwd/Back)=(0,0,0) Caps=VideoProcess_YUV2RGB VideoProcess_StretchX VideoProcess_StretchY DeinterlaceTech_BOBVerticalStretch
Registry: OK
DDraw Status: Enabled
D3D Status: Enabled
AGP Status: Enabled
DDraw Test Result: Not run
D3D7 Test Result: Not run
D3D8 Test Result: Not run
D3D9 Test Result: Not run
Sound Devices
Description: Creative SB Live! Series
Default Sound Playback: Yes
Default Voice Playback: Yes
Hardware ID: PCI\VEN_1102&DEV_0006&SUBSYS_10031102&REV_00
Manufacturer ID: 1
Product ID: 100
Type: WDM
Driver Name: P16X.sys
Driver Version: 5.12.0001.0129 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 8/14/2003 16:58:12, 1296384 bytes
Other Files:
Driver Provider: Creative Technology Ltd.
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 8000, 96000
Static/Strm HW Mix Bufs: 64, 63
Static/Strm HW 3D Bufs: 64, 63
HW Memory: 0
Voice Management: No
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: No, No
Sensaura(tm) ZoomFX(tm): No
Registry: OK
Sound Test Result: Not run
Description: SoundMAX Digital Audio
Default Sound Playback: No
Default Voice Playback: No
Hardware ID: PCI\VEN_8086&DEV_24D5&SUBSYS_01571028&REV_02
Manufacturer ID: 65535
Product ID: 65535
Type: WDM
Driver Name: smwdm.sys
Driver Version: 5.12.0001.7000 (English)
Driver Attributes: Final Retail
WHQL Logo'd: Yes
Date and Size: 3/22/2005 11:08:40, 260224 bytes
Other Files:
Driver Provider: Analog Devices
HW Accel Level: Full
Cap Flags: 0xF5F
Min/Max Sample Rate: 100, 192000
Static/Strm HW Mix Bufs: 33, 32
Static/Strm HW 3D Bufs: 33, 32
HW Memory: 0
Voice Management: Yes
EAX(tm) 2.0 Listen/Src: Yes, Yes
I3DL2(tm) Listen/Src: Yes, Yes
Sensaura(tm) ZoomFX(tm): Yes
Registry: OK
Sound Test Result: Not run
Sound Capture Devices
Description: Creative SB Live! Series
Default Sound Capture: Yes
Default Voice Capture: Yes
Driver Name: P16X.sys
Driver Version: 5.12.0001.0129 (English)
Driver Attributes: Final Retail
Date and Size: 8/14/2003 16:58:12, 1296384 bytes
Cap Flags: 0x41
Format Flags: 0xFFF
Description: Hauppauge WinTV 88x Audio Capture
Default Sound Capture: No
Default Voice Capture: No
Driver Name: hcw88aud.sys
Driver Version: 2.125.28070.0000 (English)
Driver Attributes: Final Retail
Date and Size: 3/12/2010 09:47:58, 13440 bytes
Cap Flags: 0x41
Format Flags: 0xCC0
Description: SoundMAX Digital Audio
Default Sound Capture: No
Default Voice Capture: No
Driver Name: smwdm.sys
Driver Version: 5.12.0001.7000 (English)
Driver Attributes: Final Retail
Date and Size: 3/22/2005 11:08:40, 260224 bytes
Cap Flags: 0x41
Format Flags: 0xCCC
DirectMusic
DLS Path: C:\WINDOWS\SYSTEM32\drivers\GM.DLS
DLS Version: 1.00.0016.0002
Acceleration: n/a
Ports: Microsoft Synthesizer, Software (Not Kernel Mode), Output, DLS, Internal, Default Port
Creative SB Live! Series, Software (Kernel Mode), Output, DLS, Internal
SoundMAX Digital Audio, Software (Kernel Mode), Output, DLS, Internal
Microsoft MIDI Mapper [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Creative SB Live! Synthesizer [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Creative SB Live! External MIDI [Emulated], Hardware (Not Kernel Mode), Output, No DLS, External
Microsoft GS Wavetable SW Synth [Emulated], Hardware (Not Kernel Mode), Output, No DLS, Internal
Creative SB Live! External MIDI [Emulated], Hardware (Not Kernel Mode), Input, No DLS, External
Registry: OK
Test Result: Not runSelect *List view* instead of *Album list view*. These are in the View menu or the boxes next to Search, on the right top of iTunes.
and the column next to it with a number in it that I have absolutely no idea what it's for. I want those two columns OUT.
In List view, you can turn off every column (in menu View > View options) except track name. -
Some files in "DOCUMENTS" icon in dock won't open. Get msg saying "You need a newer version of Pages to open this document." Already have Pages 4.1 installed. Same files will open ok from Finder/Pages App./selected file. Prob not noted until recently after sync'd with ipad2 (Pages) when I installed iOS5. Anyone-- please?!
You have 2 versions of Pages on your Mac.
Pages 5.2 is in your Applications folder.
Pages '09/'08 is in your Applications/iWork folder.
You are alternately opening the wrong versions.
Pages '09/'08 can not open Pages 5 files and you will get the warning that you need a newer version.
Pages 5.2 can open Pages '09 files but may damage/alter them. It can not open Pages '08 files at all.
Older versions of Pages 5 can not open files from later versions of Pages 5.
Once opened and saved in Pages 5 the Pages '09 files can not be opened in Pages '09.
Anything that is saved to iCloud and opened in a newer version of Pages is also converted to Pages 5 files.
All Pages files no matter what version and incompatibility have the same extension .pages.
Pages 5 files are now only compatible with themselves on a very restricted set of hardware, software and Operating Systems and will not transfer correctly on any other server software than iCloud.
Apple has removed almost 100 features from Pages 5 and added many bugs:
http://www.freeforum101.com/iworktipsntrick/viewforum.php?f=22&sid=3527487677f0c 6fa05b6297cd00f8eb9&mforum=iworktipsntrick
Rate/review Pages 5.2 in the App Store.
Peter -
Sync issues with playlists. Not syncing playlists, and now my playlist have disappeared from iTunes. I am Using iTunes 11.1.3 and iOS 7.0.4
Hello surig84,
Thank you for providing the details of the issue you are experiencing when syncing your iPad. I recommend reviewing the following article specifically the section titled "Authorize using the correct account name."
iTunes repeatedly prompts to authorize computer to play iTunes Store purchases
http://support.apple.com/kb/ts1389
Thank you for using Apple Support Communities.
Best,
Sheila M. -
ITunes sync issues with Windows 7 64k Bit
I am beyond frustrated! I have attempted for the past 3 days straight to figure out why iTunes keeps having syncing issues with all my devices- Nano 8GB, Touch 8GB, iPhone 3G 8GB. When I first connected the devices for the first time iTunes froze up and I had to hard boot. I then had to "restore" the devices as they were messed up. Since then I have had syncing issues. It says it is syncing but then it stops and freezes before it is finished and is unresponsive requiring me to end the program. Then my computer does not recognize the iPod is connected so I have to reboot my computer and it all starts over again. I'm not trying to sync a million song, 600 songs less than 2Gig.
Called Apple, they had me uninstall iTunes 9 and reload it. That did not fix the problem. Called back and they told me to go to the Apple store and have them check my devices (they did not as they said they were pretty sure it was not iTunes or my devices) that it was probably Windows 7. MS points the finger at iTunes 9, Apple points the finger at Windows 7... all the while me (the customer) has no resolution. I don't care what the issue is... I would just like to figure out how to fix it (if it's my computer fine...I'll take it in to have it fixed) but I just cant get anyone to help figure out what/where the issue is.
I have tried many of the "tricks" that are posted when you google the issue.. ie reinstall drivers etc. The "Genius" at the Apple store searchd and found something that said it might be my motherboard needing an updated driver (I updated that and nothing changed).
Would REALLY appreciate it if someone could help
Thanks!Hi,
Does your PC have a NVIDIA USB Enhanced Host Controller Interface (EHCI) chipset?
If it does, you may want to try the Microsoft hotfix available here: http://support.microsoft.com/kb/976972.
If not, try the general USB troubleshooting tips in this article: http://support.apple.com/kb/TS1286
-Jason -
Sync issues with iPhone 6 Plus and iTunes
I'm having issues with syncing my iPhone and iTunes.
I am running: Mavericks 10.9.3 | iTunes 11.4 | iOS 8.0.2
Every time I try to sync my iPhone 6 Plus with iTunes, the sync process gets stuck on step 5 of 5 (waiting for changes to be applied). The longest this has occurred for is 2hrs. After this time I have stopped the sync and ejected my iPhone.
I had another issue with my phone when playing music. When going to play music, I was given the error message saying that the song could not be found. I connected my iPhone to iTunes and went to the tab in summery page, 'on this iPhone'. I found the song and could see that next to the song was a small what looked like dotted grey circle. After Googling this, I found a video saying that if i was to remove all my music and then add it again, this should fix the problem with this song. I did this and this was when the issue occurred again.
I unticked the option to remove all music but the sync did not finish. So I cancelled the sync, ejected my iPhone and tried again. This time, the summery page of my iPhone said there was no music on my iPhone and the 'on this iPhone' tab, this all so said there was no music however, my music was still on my iPhone including the song that would not play. All played ok.
I have read lots in the Apple forums about lost of difference reason this may be happening. Things like bugs in iOS 8, app updates being transferred during the sync process, the latest iTunes version has bugs and even a dodgy USB cable could cause it. My iPod running iOS 5 syncs all ok but I get this problem as well on my iPad Air.
I all so had this issue with my old iPhone 4S. The problem occurred when running iOS 7 and 8 on the 4S. When I had it on the 4S, I did a restore of the 4S 4 times and thought I had found the issue down too a dodgy app. However, now that it has happened on my new iPhone and still not using that app, could this be an issue with my Mac/iTunes?
I am in contact with Apple Care, but this is such a long process.
So if anybody could please offer any advice on this or steps to try to maybe solve the issue, it would be really helpful. Or if anybody is experiencing the same problem, it would be good to know its not just my devices and Mac producing this sync problem.
I will update my post with any information provided by Apple Care as and when I get it.
Thanks for reading and thanks for your time.
Mark.Hi,
Just wanted to updated my original post and give some more information on this issue that I'm having with my iOS devices running iOS 8.0.2 and iTunes 11.4.
Firstly I just want to updated my details about what version of Mavericks I'm running. I'm running 10.9.5 - I put the wrong version down in my original post.
So over the last week, I have had a few phone calls with Apple Care an am dealing with a senior technical advisor about this issue.
I have been given some instructions that I am currently working through to see if it solves the sync issue with iTunes and my iOS devices.
The Apple Care advisor has pointed out that a iTunes version issue with music that I have ripped to iTunes and the current iTunes version could be what is causing the problem. For example, every song that I have purchased from iTunes since having an account, I was told are all exactly the same the same when it comes down the to data/information about that track/album that iTunes stores with the music but when it comes to music that I have added to iTunes myself from a CD, this was added and encoded with the version of iTunes that was running at the time of adding the music. So going through all the music that I added to iTunes over the last 10 years, you can imaging that there was lots of mixed version of iTunes linked to lots of different music.
At the moment, I'm having to go through all my music and find any that I have added and create a new ACC version of that music and delete the old version. However, due to the amount of music that I have, this is going to take a long time. When I was on the phone to the Apple Care advisor, we did several albums as a test and they all synced over to my iPhone. This may just have been luck though at that time.
Now, I'm not saying that this will solve the problem that I have with the sync issue but I am going to try it and see how I get on. The only down side to this fix as far as I can see at the moment, is that when it's all done, I think I will have to fully restore all my iOS devices to get music on to them.
I will of course updated this topic when I have got through all my music and tried to sync my iOS devices.
Thank you all for your comments. -
Is anyone else having syncing issues with their Apple TV? I am trying to sync movies up that I just bought (StarTrek HD, IronMan HD) and the sync sits there with the progress bar moving all the way to the end but never actually finishes. Just sits there for hours! I don't know if it is because of the iTunes Extras or not, but it is getting very annoying.
I have read a lot of bad reviews of the Apple TV 3.0.1 update and I have to say, the my Apple TV is very sluggish and hangs a lot with this new revision. I am sure that is part of my issues syncing. All of this is sad because the product has such potential. To me, it is like an iPod for your TV.
I believe with this slow response times and issues Apply may be working on a hardware update to the device which is long overdue. Maybe the new software requires a faster processor and/or more memory which will be answered in the new hardware (one can only hope). We are just beta testing the new software. Apple: Listen to the people, we want bigger hard drive (500GB+) and reliability! We want it to run as smooth as an iPod. The moment you update the hardware, everyone with Apple TVs will buy a new one!Yes I have the same problem,, and it was with 2.4 version, I upgraded to 3.0.1 and still the status bar progresses all the way to end and just hangs there,,, BS is what it is,, If this is not fixed or goes unanswered I am just going to take my Apple TV back as I just purchased it yesterday. 12/17/09
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