Ican't pay the money from App Store using my iPad. But my iPhone is ok. They have same app account, and when I try to pay for app, it saids I need to contact Support.what do I need to do now
All the thins is showing at title.
If you haven't already done so then you will need to contact iTunes Support (these are user-to-user forums) : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption
Similar Messages
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I have a new Ipad and when I try to buy an app it asks for my questions! I dont remember them so I press the button that send me an email to reset them. Ive sent it various times but it doesnt arrive. please help I need this app for school!!!
See Kappy's great User Tips.
See my User Tip for some help: Some Solutions for Resetting Forgotten Security Questions: Apple Support Communities https://discussions.apple.com/docs/DOC-4551
Rescue email address and how to reset Apple ID security questions
http://support.apple.com/kb/HT5312
Send Apple an email request for help at: Apple - Support - iTunes Store - Contact Us http://www.apple.com/emea/support/itunes/contact.html
Call Apple Support in your country: Customer Service: Contacting Apple for support and service http://support.apple.com/kb/HE57
Cheers, Tom -
I got my iphone4 yesterday and when I try to get any apps from apps store I keep getting error 1004 please try later please help th iPhone is brand new!
mandyfromhull wrote:
I got my iphone4 yesterday and when I try to get any apps from apps store I keep getting error 1004 please try later please help th iPhone is brand new!
Try this link to fix your problem.
http://forums.macrumors.com/showthread.php?t=949246 -
When I try to Updates for Apps on my iPhone4, I get the message " Cannot connect to iTunes store". All other wifi functions are working including download of Apps and browsing.
Try a reset, hold the home/sleep button until the device powers off then powers back on and you see the apple logo. Release when you see the apple logo and allow it to finish booting. Once it is done try updating your apps again.
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my sister inlaw gave me her iphone3 and when i try to update a app it says that i must sign into her accound when i have already created my own apple id n put it in, how can i avoid that from happening/ change it?
You should do this to make this your iPhone and remove her info...
If desired, move photos/videos off the Camera Roll: http://support.apple.com/kb/HT4083
If desired, backup the device to iTunes or iCloud: http://support.apple.com/kb/ht1766
Then, on the device...
Settings > Messages > iMessage > Off
Settings > FaceTime > Off
Settings > iCloud > (scroll down) Delete Accout (this only unregisters and deletes it off the device)
Settings > iTunes & App stores. Tap the AppleID and sign out.
Settings > General > Reset > Erase All Content and Settings
Unregister the device at https://supportprofile.apple.com
More Info... http://support.apple.com/kb/HT5661 -
My nephew and I use the same iTunes account and when I add an app it is loaded on to his iPhone and vice versa... How do I make that stop? I have already unchecked the "Auto Update Apps" button. It happens with all purchases in the app store and on iTunes. HELP!
I also think separate accounts is the way to go....if he is over 13yrs also remember if you do make an account for him and use your bank card all purchases will be charged to your card.
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I am trying to send photos to the cloud from my phone to my iPad but they are not appearing in the stream. I have read the instructions and I think I am doing it right or am I missing a part of the process?
HI,
Have you done this before ? And if so, is photo stream turned on on your iphone and ipad. and as Alfred DeRose pointed out they must both on the same icloud account.
If you're new to this, you might want to do some research. Photo stream is different from camera roll and albums. Many have been on this sight looking for their photos stored in icloud after restore, etc. and they're not there. Also, after thirty days icloud deletes your photos from photo stream.
So if you're not aware, you might want to google your question. We're using the camera connection kit soon and I am learning about it. From all I've read, I'm also not the biggest icloud fan. I use dropbox. We plan to put photos taken on ipad with a camera/iphones into albums on the ipad. We'll keep all on the sd card until (and after) they can be uploaded to a computer.
An example of an article we can learn from -
http://www.macobserver.com/tmo/article/how-to-understand-and-work-with-your-iclo ud-photo-stream
Hope this helps. -
I have just connected my Ipad to my mac and went to upload all the pics from my mac onto my ipad but doing so it has overwrote everything on my ipad and therefore the pics on my ipad have gone!!!
Help - I have tried the restore but it didn't put back my photos it just started to sync the ones that had overwrote my old ones!!!I took the orginal photos on my iphone over the past couple of years and bit by bit i uploaded them onto my sony lap top in albums... Nothing to do with itunes...
A few months ago as my laptop didn't seem as reliable so i uploaded all the pics onto my ipad from my laptop, it was today where i thought i will upload more from my phone onto the mac then onto my ipad but insted it overwrote all the pics on my ipad.
I had tried to do the back up and it didnt work the photos were lost.
Then my ipad later today was driving me insane and wouldnt delete any of the pics so i just restrored it back to factory settings.
My laptop has had issues so i have in restored all that to.
I will now in the future just upload from my phone straight to my mac and not mess about wanting pics on my ipad.
I appricate your help but i am pretty sure i have lost all of my photos... My kids 1st day at school the lot... -
My time capsule was working and then I added another Macbook pro. TC stopped appearing in Airport Utilities. I have tried resetting TC, I have turned if off and held reset button with pen for >10 secs. I just cannot work out what else to do? I have turned router off and on. Amber light is flashing.
The ethernet says self assigned IP 169.254.67.6
Then the ethernet is not getting an IP from the TC.. there is no connection.
I am not sure where you mean when you say the green LED should be on. Do you mean the TC?
Thanks
In order to help troubleshoot ethernet connections all routers use connectivity leds.. even APPLE.. it has one big LED on the front.. and 4 tiny leds beside each ethernet port. That light has to come on for ethernet to be active.. if you plug an ethernet cable into the port and the light doesn't come on.. then there is no connection.. either the other end isn't plugged in.. or the cable is bad.. or the ethernet port is bad.. something is wrong.
To get access to the TC you need this led to be green.. is it?
If it is green and the WAN is also green.. then I want you to unplug the WAN connection.. the blue wire in the picture.. the port slightly separated from the 3 LAN port.. computer plugged just into LAN port.. no airport turned on.. and press the reset again for 10sec until front led flashes rapidly.. then try and bring up the airport utility again.. assuming the ethernet led is green.
How old and what model is the TC?
The A number from the rubber mat will tell us the model. -
I have Acrobat 9.5 and when I try to create>pdf from scanner, it displays an error "Adobe acrobat has stopped working". Is there any way I can use this functionality?
Provide you have Acrobat 9 installed in an OS for which Acrobat 9 is compatible then you can use the functionality.
As well, you need a scanner connected, powered up, and the software installed. Acrobat 9 "prefers" TWAIN drivers.
Always visit the scanner vendor's site and download - install the latest greatest software.
n.b., The Acrobat 9.x product family passed into "End of Support" mid-year 2013.
As well the Acrobat 9.x product family is not compatible with contemporary OSs.
Be well... -
I updated my iphone 4 to version 5.0.1 and when I try to delete an album, there is no button to delete. What do i do??
Is it an album that was synced over from your computer? If so, the only way to delete that album will be to deselect it in iTunes and do a sync. That will erase it from the device
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How do you get album artwork? I have like two thousand songs and about 95% don't have cover album artwork and when i try to get album artwork it says "Itunes can not find album artwork" "an unknown error occurred-609" what do i do?
Perhaps try the "Error -609" section in the Specific Conditions and Alert Messages: (Mac OS X / Windows) section of the following document:
iTunes: Advanced iTunes Store troubleshooting -
I just made my account and when I try to log in it tells me "unknown network error" what do I do?
It seems their server is down. I've had problems trying to update apps on iTunes and iPhone.
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iTunes will not use the redeemed gift cards on my account, I have a $30 credit and when I try to purchase a song it goes right to my credit card on file. Why does this keep happening???
Any time you've changed anything in your billing, it does this once to very things.
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I have two Itunes Accounts and I would like to merge all Apps to one Account. Is this possible ?
No. You can not.
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