ICanon C100 playback issue premiere pro cc 2014

I am having playback issues in Premiere Pro CC 2014 with footage shot on my Canon C100 (29.97 fps). It was happening after doing a straight import and creating a sequence using "new item". Then, after reading some other threads here and elsewhere, I interpreted the footage so premiere would see it as progressive (no fields) rather than interlaced, but that doe not seem to help. It is even doing it when I play at 1/4 resolution. The only solution seems to be to quit and restart and reopen the project. Then it works temporarily for a little while but not long enough to actually edit. I have done projects in Premiere with C100 footage in the past and have not experience this level of difficulty.
My Media Cache is not going to the startup diskc(it is gong to the right place)
I am on a Mac 2.66 Ghz Quad-Core Intel Xeon
OS X 10.8.5
10GB 1066 MHz DDR3
NVIDIA GeForce GT 120 512 MB
Please help - very frustrated. If the solution is to transcode, it sort of kills the value of premiere in many ways.

Hi,
This might help :
Go to File > Project Settings > General and change the Video Renderer to Mercury Playback Engine software only. Click OK and select Delete Previews.
Thanks,
Rameez

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Multi Cam Flicker Issue - Premiere Pro CC 2014

Multi Cam Flicker Issue - Premiere Pro CC 2014 can any one help me pls

Hi,
This might help :
Go to File > Project Settings > General and change the Video Renderer to Mercury Playback Engine software only. Click OK and select Delete Previews.
Thanks,
Rameez

Performance Issue Premiere Pro CC 2014 with Late 2013 Mac Pro

Hi all!
Im working Premiere Pro CC 2014 on a Late 2013 Mac Pro 6 core D700s and 32GB RAM on OSX 10.9.4
After the 2014 update i have experience some drop frames and hangs with a new 1080p timeline project.
And it later results in software hang and crashing . even after a quit (force quit) and re-poen, it seems to happen again and again.
Even after a system reboot seems to be fine at first, but it still crashes on the project.
Tired to render the timeline and still the same. Also tried to delete rendered file and play right with timeline with yellow bar, same.
Even drop the preview playback to 1/2 and still..
files are mixed 1080p footage from Canon 5d3, 60D, T2i.
I have 3 layers (interview video with different angles) and a title layer (hard subtitle)
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Im not sure if this a software issue or someone my hardware is not working right?!
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I am having the same issues.
Im working on a late 2012 iMac, 3.4 GHz Intel Core i7. 32 Gb ram, NVIDIA GeForce GTX 680MX, OS X 10.9.4.
I'm editing RED footage, about 3 TB worth for this project from a Promise Pegasus drive.
The software really slows down when using the TYPE tool and also when scrubbing through footage.
When I attempt to quite the software and restart, the interface goes away but the app is still running but says "not responding" when I attempt to force quit.
If you've figured it out since then Id love to know what works.
Thanks!
G

Audio Playback Issue Premiere Pro CS6 with AJA IO Express

I am running Premiere Pro CS6 on PC Windows7 64Bit with AJA Io Express. The video is playing back fine no issues there but the audio is struggling to playback. Sometimes it plays back fine but 90% of the time doesn't.
When I play it back it sounds as if I am moving forward frame by frame! Very strange.
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Since it worked with CS5.5, check with Blackmagic to see if they have updates for CS6
I know from other discussions that an nVidia driver update was needed for at least some people upgrading to CS6

Playback issues premiere pro CC

On my new Medion computer (Medion erazer PC X5331 E, specs: Clock Speed: 3.4 GHz, Memory: 16GB, Memory Type: DDR3 1600MHz, Banks: 2, Used Banks: 2, Hard disk capacity: 2.000GB, SSD capacity: 256GB) I have installed premiere pro CC, through creative cloud.
I have filmed with my Canon 5D mark II, and tried to import some of these films into premiere pro CC.
Import was successful, but unfortunately the clips won't play. I can hear the audio and every three or four seconds the image changes in the playback screen. It also won't playback when I've loaded the clips into a sequence.
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Nothing enabled premiere pro CC to play my clips, so now I'm desperate.
Can anyone tell me what I should do to fix this problem, I even tried de-installing and re-installing Adobe premiere pro CC - didn't help either.
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That sounds like a video driver problem
•What is your exact brand/model graphics adapter (ATI or nVidia or ???)
•What is your exact graphics adapter driver version?
•Have you gone to the vendor web site to check for a newer driver?
•For Windows, do NOT rely on Windows Update to have current driver information
•-you need to go direct to the vendor web site and check updates for yourself
•ATI Driver Autodetect http://support.amd.com/en-us/download/auto-detect-tool
•nVidia Driver Downloads http://www.nvidia.com/Download/index.aspx?lang=en-us

Premiere Pro CC 2014 Playback Issue / Crash Mac Pro 2011

Hi,
I've been having a big crash issue on Premiere Pro CC 2014, since the 2014.1 update.
2014.0 has been working fine this year but the update has crashed some of my biggest current projects.
Programs just starts fine, workspace responds, but anything related to playback just crashes or freezes Premiere.
My config:
Mac Pro Mid 2010
Processor : 2x2,93 6-core Xeon
Ram : 24Go 1333
2x ATI Radeon HD 5770.
I've been reading all major topics on this, this i did :
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- Reinstall premiere
- Updated to Mavericks (issue happened both in 10.9 and 10.10 - thought updating drivers+opencl would help, then again no)
- Repaired permissions
- Tried with another user session
… and so on.
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Paul

Hi Paul,
Try the following:
Sign out from Creative Cloud, restart Premiere Pro, then sign in
Update any GPU drivers
Trash preferences
Ensure Adobe folder preferences are set to read/write in all 3 locations.
Delete media cache
Remove plug-ins
Repair permissions
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Disconnect any third party hardware
Disable App Nap
Reboot
I placed the chief culprits in bold.
Report back if anything here worked for you.
Thanks,
Kevin

Premiere Pro CC 2014 playback freezing and crashing with new iMac i7

Using Premiere Pro CC 2014 and having constant playback freezing and software crashes on a brand new iMac i7.
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iMac i7 4.0GHz 5k Retina
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Hi All,
Taking some tips from Kevin Monahan. If you haven't already gone through this list please do so.
Sign out from Creative Cloud, restart Premiere Pro, then sign in
Update any GPU drivers
Trash preferences
Ensure Adobe preference files are set to read/write
Delete media cache
Remove plug-ins
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Repair permissions
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Disable App Nap
Reboot
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Adobe
Premiere Pro

Timeline frequently stutters during playback after upgrade to Premiere Pro CC 2014?

I recently upgrade to Premiere Pro CC 2014 and I have noticed that my timeline playback frequently stutters on playback if I jump around in the timeline. Other times if I just hit play the sequence will start playing back fine but then it will start stuttering after a few shots? This never happened before. I'am playing back C100 AVCHD media using create sequence from clip option for my timeline settings. I recently upgraded to Yosemite OS on my mac pro and I have not noticed any improvement. Any help would be appreciated.
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My specs: Mac Pro 2009
Processor 2 x 2.26 GHz Quad-Core Intel Xeon
Memory 32 GB 1066 MHz DDR3 ECC
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Thanks for the info Kevin. However on doing more probing into my problem I
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On Sat, Nov 8, 2014 at 1:31 PM, Kevin Monahan <[email protected]>

Premiere Pro CC 2014 encoding issues due to graphic opacity settings?

Our marketing team has been working on some instructional video content in Premiere Pro CC 2014 and have encountered issues with encoding the completed sequences. Our output format is HD video with the H.264 codec, 1920 x 1080, 30 FPS.
The symptom of the problem is that the encoding process cannot proceed beyond 50%, and in some cases, does not start at all. Simply put, we can't encode any videos to completion.
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I've occasionally seen problems with say multiple masks & final render-out/exporting, but I've not seen one here on a graphic's opacity causing a problem. It's a very common part of the tool-kit, of course, for most pro/semi-pro editing. Even a lot of amateur stuff.
Which leads me to wonder what would happen if you created a fresh graphic of some sort, applied it a partial & full opacity, on a SHORT clip ... just to test things. Trying to establish if it's graphic opacity in general as your problem, or this specific graphic and/or its settings.
Neil

Transport Controls (Playback) Not Working Premiere Pro CC 2014

I've tried everything for the past couple of days and I can not seem to get my playback controls to work for Premiere Pro CC 2014. Help! Please!

Please see this thread. I covers at least a couple of solutions that have worked for some users: Re: Playback (transport) controls not working

Premiere pro cc 2014 is crashing due to after effects plugins being installed in the mediacore. Is there a solution to this issue?

The title honestly says it all. I recently purchased CC 2014 and have been updating and transferring plugins from prior versions of adobe after effects. When installing those plugins as I did in previous versions of after effects none of the plugins were recognized/loaded. I eventually found a solution to this issue by simply installing the plugins into the media core. They have all successfully loaded, but due to their presence in the media core premiere pro is now crashing upon start up. Does anyone know a work around for this?
Image showing crash:
Specs:
OS: Windows 8.1
RAM: 8GB
CPU: Intel 5 4670k
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First ... have you checked that these are all updated to work with the CC versions? I'd check with the makers of each plugin, the software has MANY differences.
Next ... if say you removed all but one, do any of them work? It might be worthwhile to remove them from the folder, then add one by one until you find one that is crashing things. That would at least get you part way forward.
And ... you might list which ones you have, in what versions. Folks around here might be able to help just seeing that.
Neil

H.264 encoding issues with Premiere Pro CC 2014

After updating to Premiere Pro CC 2014 yesterday, I see encoding artifacts on my H.264 exports.
Same source video imported into CC v2014 and v7, and exported using the YouTube 1080p 29.97 fps settings. The artifacts manifests itself as softness/blurriness in parts of the image every few seconds, especially notice the area with a red circle below.
Here are the source file (GoPro HERO3 Black Edition), the v2014 render and the v7 render.
Original: https://drive.google.com/file/d/0B2rJe0xgMTxFYXJiMjZpZ0stUzQ/edit?usp=sharing
CC v2014 render: https://drive.google.com/file/d/0B2rJe0xgMTxFQ1B0Z09GS3I0a1E/edit?usp=sharing
CC v7 render: Premiere Pro CC.mp4 - Google Drive
[Version numbers corrected.]
Message was edited by: Jim Simon

Mark Mapes wrote:
This is a known issue introduced in CC2014.0. Some h.264 encodes have blurriness or noise periodically in some areas of the frame. The problem is most pronounced in regions of the frame with very little detail, like grass or pavement--or the T-shirt in the sample frame. We are working on a fix. Before you ask when the patch will be forthcoming, I'm not authorized to even hint at the timeframe.
Unfortunately, the only real workaround is to export to a format other than h.264. If that's not an option for you, then your best bet is probably to keep working in CC7.2.2 until the patch is released.
Sorry, but thats not completely true and by far not the correct answer:
The problems with random artifacts occurred with the introduction of a new version of H264 in CS6 but there you still had the option to export with the previous H264 Version via Media Encoder.
Since the previous H264 version is not available in CC, using CC7.2.2 is not a solution either.
BTW
Updating to CC and using the new Mac Pros with Mavericks is currently a total mess - no open cl rendering, random crashes, no usable h264 ... thanks adobe!!
... but we can track masks in premiere now ... wow!

Membership expired issue!!! Premiere pro CC 2014 issue generated from this error

Hi Guys!
I have an urgent matter. I keep having this message. I have no issues with the membership since it's paid until may 2015.
Also in premiere pro cc 2014 I am having this error: this project contained a sequence that could not be opened. no sequence preview preset file or codec
I've understand that this two problems are related.
I've also searched the entire google for a solution, nothing out there works.

Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

Exporting to Media Encoder crashes Premiere Pro CC 2014

Greetings,
I am experiencing a problem with premiere off and on. Right now it is an on problem. When I am exporting from Premiere Pro CC (and CC 2014) it will intermittently crash Premiere. I have tried this with several different audio and video formats (AVI [Lagarith and uncompressed], WAV, H.264, MPG2, AAC, etc). At the moment, every time I go to export to queue it locks up and hangs on the "Preparing data for export..." Media Encoder Launches and then it just freezes. I get "Problem Even Name: AppHangB1" over and over. Sometimes a full restart will fix this temporarily and sometimes it goes away for a long while. I managed to get a few sequences exported and then it just kept freezing on every PP CC restart.
Here are my system specs:
Premiere Pro CC (up to date)
Win 7 64bit (up to date)
i7 970
24GB Ram
NVIDIA 470GTX (driver up to date)
3 x 1.5TB internal
4TB internal
3TB internal
12TB RAID 5 via USB 3.0
USB 2.0 and 3.0 drives
FireWire audio device (M-AUDIO FireWire1814)... although, I am not using it for playback. It is connected.
Footage is from C100 H.264 .MTS, H.264.mov from 7D, and H.264 .MOV from iPhone.
All stock video plugins with a few third party audio plugs.
This problem happens with and without third party plugs, but it happens that this project uses them.
I have chatted with Adobe help twice about the matter and nothing has come of it. Log out, log in = same. Restart = same (sometimes), create new user account = same, and so on. The only thing I haven't done is completely re-install premiere, which seems a bit overkill. One of the reps said he would get back to me in a few days after he watched the issue via screen share. Never heard back.
I get the sense that this has something to do with PProHeadless.exe not launching or not running properly. When the crash happens on a fresh restart of PP CC 2014 PProHeadless is not running. I can start PProHeadless and it will send sequence to media encoder. When I try to export another sequence from the same project it crashes and I see another instance of PProHeadless launched.
Also, once the projects are exported to Media Encoder, I can encode them to any format with no problem. The problem is getting the sequences there!
Is there anything that I am overlooking here?
Thanks for the help!

Hi
Premiere pro cc 2014 8.0.1 (21) build
Encoder CC 2014 8.0.1.48
I use CC for Teams so it updates all the time.
Again when I tried to use it today by letting premiere open it by sending an output into Queue it crashed both Encoder and Premiere.
In order to shut down Encoder and Premiere I had to go into Task Manager and "End Process Tree" on everything adobe I could find because just ending Encoder did not work it would not close. I remembered that years ago when Premiere would crash we had to end a photoshop process. I found photoshop open even though it was not "alive" on my task bar. I had used it yesterday but had closed it. I also had to close dynamiclinkmanager.exe *32 as well as one of the three Adobe CDF Helper.exe*32. They popped back on but Encode closed and then I got a message that Premiere needed to close and did when I clicked the button to let it close.
After all this I re-opened Encoder by itself and checked the Preferences finding that Import Sequences Natively option was again checked.
By the way for me, "Launch AME manually, then drag the sequence from PPro's Project panel to AME's Queue (or to a preset in the Preset Browser). That uses a different code path than the File>Export>Media workflow." won't work most of the time because I do live events of panel interviews that may run 2 or more hours. I need to break them down to chapters for the web
Also I know this isn't part of this problem but I and many others would still love dynamiclink to work to Encore because the DVD is not dead yet. The current work path is a drag.
Looks like some programers and engineers have some work to do.
Thanks
Dennis
My computer:
Self built PC windows 7 Professional 64 bit Build 7601 SP 1 I use auto update so it is up to date.
ASUS P6x58D Premium Motherboard
Intel (R) Core i7 930 @ 2.80 Ghz
Installed Memory 12 GB
NVIDIA GeForce 9500 GT
NVIDIA GeForce GTX 580
2 Apple Monitors and a HP full HD Monitor
With a BlackMagic Intensity Pro Capture Card

Premiere Pro CC 2014 TickTime Crash FIX (in some cases)

In my experience so far, Premiere Pro can return a TickTime.ccp error in several different situations. In some instances (too much Warp Stabilizer) just clicking okay a gazillion times is a usable workaround. In a case I had recently, Premiere Pro CC2014 crashed completely every time I tried opening the project file and all its autosaved versions. Here's a description of what I figured out to be the problem and how I solved it.
My project file was created in CS6, then edited in CC2014 on a Mac, then Windows. After this the crashing started on both Mac and Windows version of Premiere Pro CC 2014.
Symptoms:
An error message pops up on opening project [..\..\src\TickTime.ccp-290]. Clicking okay brings up another more serious one about a Serious Error and PP needing to close. Then it dies.
The problem:
Somewhere between CS6 and CC2014, Adobe seems to have changed their XML file structure from using a comma as decimal separator to instead using a period. Somewhere within my project file, Premiere left one as a comma.
My fix:
1. Make a copy of your project file and change the extension from ".prproj" to ".gz"
2. Use something like 7zip and extract the file, this should give you a new file with no extention.
3. Edit this file in a text editor (I'd reccomend Notepad++ or TextWrangler, but Notepad and TextEdit will also do).
4. Search for the term <PlaybackSpeed>. Most of your clips would have a numerical value of 1 directly after this, referring to a playback speed of 100%. Click Find Next a few times and look at the numbers following the selected bits. Anything that is not a multiple of 100 will be a decimal number, that should look like "0.5" or "1.2759984", (referring to speed values of 50% and 127.59984% respectively). If you see a comma, replace it with a full stop. My project had a value of "0,8845" I had to change it to "0.8845"
5. Save the file, and using 7-Zip, compress it into a new gz file.
6. Change the ".gz" extension to ".prproj" and you should be set to continue your edit.
If you didn't change the speed of any of you clips, chances are this is not your problem.

Hi Karel,
Thanks very much for writing this up. I hope this helps others having this issue.
Thanks,
Kevin

ICanon C100 playback issue premiere pro cc 2014

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