ICD-PX312 error code 00002014 APP.XML cannot be read? Can anyone help Windows 7

Was working a few months ago.  I have read some of the posts and this looks like a on going problem.  I tried 64 and 32 bit versions of the updated software and the same thing.  Is there a better non Sony software that will work.  I should have done my homework before buying this.  

Try running the software as administrator.
Start > All Programs > Sound Organizer> right click on "Sound Organizer" icon> Select "Run as Administrator" from the drop down list.
Also, disable the anti-virus in Computer or manually setup full security access to XML files under “Sound Organizer” folder in Computer.

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