ICE content exchange - Incomplete tranfers

Dear all,
I have come across a rather strange system behavior in our Portal Installation. While trying to transfer KM content between
two of our Portal 7.00 SP21 instances, all the folders and files are transferred at first and then some of them are automatically
deleted.
The method we are using to transfer the content is the ICE transfer (subscriber-syndicator). The offer from the syndicator
runs periodically on the subscriber instance (every 5 minutes). On the first run all the contents of the source path are
transfered to the subscriber but after a while certain files and folders disappear from the KM repository and are not
restored from the subsequent offer runs.
After checking the trace files I noticed that there are several entries like these: "HARD_REF: false OBJECT" and "Could not set all
properties on resource ...".
Does anyone know how to resolve this issue?
Kind Regards,
Kontogianni Eleni

Hi Lars
The ICE protocol caters for incremental updates of content. To keep the volume of data low, only deltas are transported when an update takes place. The syndicator records information on which subscriber has received which document. It also records the time when the document was received. This information is stored in the syndicator’s system in the document properties.
If you want to carry out an incremental update,  all  repositories that are referenced in an offer must support the application property service. If an offer contains a component that references a repository without an active application property service, the system carries out a full update of the entire offer.
When the system puts together an update package, it determines for each subscriber the documents that have been created, changed, or deleted since the last update. When a document is created or changed in the source repository, it is embedded in the ICE package. If a document has been deleted from the source repository, this information is transmitted to the subscriber, and the document is deleted accordingly from the target repository.
Regards,
Pratyush

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