Ich habe Photoshop CC über die Creative Cloud als Testperson installiert.

Beim öffnen bekomme ich immer folgende Fehlermeldung: "Konnte Photoshop nicht initialisieren, weil ein Programmfehler aufgetreten ist" Ich habe schon neu installiert, klappt auch nicht. Kann mir jemand helfen, möglichst auf deutsch?! Danke.

Vielen Dank, ich probiere es gleich mal aus.
Schöne Grüße vom Scharmützelsee.
Am 03.02.2015 um 09:44 schrieb hans-g. <[email protected]>:
Ich habe Photoshop CC über die Creative Cloud als Testperson installiert.
created by hans-g. <https://forums.adobe.com/people/hans-g.> in Photoshop General Discussion - View the full discussion <https://forums.adobe.com/message/7156634#7156634>
Hallo Burkhard,
1 Vielleicht musst Du deaktivieren/aktivieren, hier der Link: http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html <http://helpx.adobe.com/x-productkb/policy-pricing/activation-deactivation-products.html>
2. Manchmal - das wissen wir in der Zwischenzeit - ist die zu löschende "opm.db Datei" der Übeltäter.
3. Du hast schon deinstalliert und neu zu installiert. Sei vorsichtig, denn mit PC-eigenen Werkzeugen gelingt das nicht. Manchmal - aus welchen Gründen auch immer, will CC auch bei mir nicht arbeiten. In diesem Fall musst Du das CC komplett löschen und neu installieren mit Hilfe des  Adobe Creative Cloud Cleaner Tool. (das mit Bordmitteln zu versuchen reicht nicht!)
Ich zitiere: Mit dem Cleaner Tool für Adobe Creative Cloud (CC) können Installationsprobleme bei Adobe Creative Cloud- und Adobe Creative Suite (CS3-CS6)-Anwendungen behoben werden. Das Tool kann Installationsdaten von Prerelease-Installationen von Creative Cloud- und Creative Suite-Anwendungen bereinigen. Es entfernt keine Installationsdaten aus früheren Versionen von Adobe Creative Cloud- oder Creative Suite-Produkten.
Hier der Link: http://helpx.adobe.com/de/creative-suite/kb/cs5-cleaner-tool-installation-problems.html <http://helpx.adobe.com/de/creative-suite/kb/cs5-cleaner-tool-installation-problems.html>. Unbedingt die vorgeschriebenen Folge von Arbeitsschritten einhalten.
4. Falls weiterhin erforderlich und für weitere Fragen klicke dich bitte durch http://helpx.adobe.com/de/contact.html <http://helpx.adobe.com/de/contact.html>. Wenn „offen“ verwende bitte den Chat, ich jedenfalls hatte damit die besten Erfahrungen.
Hans-Günter
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