Ichat 2 Aim(windows) they see me i don't see them!

Here is the skinny. My girlfirend goes to university about an hour from me. She has a Windows based computer using Aim. I have a new iMac Core duo with buit in iSight. We chat no problem, send files and everything. When I try to video conference with her the following happens. She can see me, hear me and see her self. I only see my self most of the time. Twice I have gotten a still shot of her but it is kinda choppy and frozen. I have been trying to figure this out for awhile now with no luck. I have disabled all the firewalls on my end and hers on her service pack 1 xp. I'm hoping someone will have some fresh idea's for me:) Thanks alot
Cheers

Hi Ryan,
To quote that link
If you want the short version: open ports 5060, 5353, 5678, 16384-16403 for UDP and 5190, 5297, 5298 for both UPD and TCP.
This has an error that is not that crucial to the functioning of iChat. Port 5297 can be UDP only as it does not need TCP.
Alternatively you can use the UPnP setting in the Admistration tab as this is an On or Off setting and disable the Pot Forwarding options.
Can you log on to the AIM server ?
12:15 PM Tuesday; March 21, 2006

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==============================
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