IChat 4 - Can't add new buddy - The Server Refused

Hi,
I just managed to convince my fiancee to get a Mac on the basis that they just work (as they have in my experience in the past). But things keep going wrong since we got them! Here's the latest:
We both want to add a buddy to iChat. I try and it works fine. She tries and it tells her: The server refused the operation. I've tried deleting that contact from the address book, quitting address book and ichat and quitting the ichat agent process and then deleting all the iChat .plist files in Preferences. It still didn't work. The buddy appears for a few seconds and then vanishes again. So frustrating! And so weird that it happens to her and not me.
Any suggestions?
Thx

Well I tried everything in that thread before posting.
You may be interested to know how I finally resolved this issue: Up until now I have been trying to add the new buddy to the only group, 'Recent Buddies', which was pre-made for me. Just out of desperation I tried creating a new group (I simply called it 'Buddies'). I tried adding the new buddy to that group and it worked just like that.
I can't believe that it was something quite so simple and I can see absolutely no reason for it not working with the pre-made group, but there you have it. At least it's sorted now!

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