IChat/AIM MAC/PC communication problem

I'm trying to get video chat working with my partner while she's away, but it's proving difficult. I see lots of others have had problems, but I can't find any that quite match ours. I have a new MacBook with installed webcam, and she has a PC laptop with Windows XP and a USB webcam, and we've both joined AIM. After a lot of effort, I managed to set it up so that we could see and talk to each other with AIM in different parts of the house using our wireless broadband. But it only worked if she invited me. If I invited her, it failed with a 'maybe it's a firewall' error message. I'm uncertain whether that's the problem as it didn't seem to make any difference with her Norton firewall turn off.
But then when she went abroad and we tried it again, we couldn't get it to work at all. She invited me to join a video chat, I accepted, but then got a message saying that she had declined (which she hadn't). Meanwhile she got a message saying there might be a firewall problem at my end. I'm baffled. Any suggestions much appreciated.
Rob

Hi Rob,
It is possible. It really depends how much time you want to spend at it.
The AIM application (5.9 NOT Triton) on the PC needs several steps anyway no matter who the Buddy is they are contacting.
They decided that each time the Mic and camrea are unplugged that it should go through a Tuning process, but also needs doing at first run/set up.
This sitre is good at decribing the Whole thing http://www.mvldesign.com/videoconferencetutorial.html
AT the PC end the XP Firewall blocks all non Microsoft apps by default. If an earlier version than Service Pack 2 then the Firewall has to be turned Off. At Service Pack 2 better control of the Firewall was added. This added the option to Enable other apps as Exceptions. (That's the Page 12 bit above).
It is in simple terms.
Start > Control Panels > Firewall (Via the Security setting if required)
The click on the Exceptions tab.
Add AIM as an Exeception
Make sure it is enabled back in the first window.
Enable UPnP as well if that is the way her Modem works in opening the ports.
In her modem (Or other Firewall) then port 1024 -500 plus the login port of 5190 should be opened.
Use UPnP if you have it as the ports are then only Open when the Applciation uses them.
On the Mac end.
Preferably use UPnP in your Modem.
If not open these ports
Same for the Firewall on the Mac if it is On.
AS said Earlier timewize and more certainty then Skype is a solution.
10:23 PM Wednesday; November 15, 2006

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    Welcome to the  Discussions
    The log itself does not suggest the ports are blocked by the ISP.
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    By default Linksys units normally have the IP address of 192.168.1.1
    Is this true for both your units or have you changed one of them ?
    You may only find this out if you connect directly to the Modem one.
    Also you have not said if only one of them is doing DHCP.
    Example pic 3 on this page. This shows this device as getting it own contact IP address by DHCP (like from your ISP). Further down the page in the pic it shows the device is also acting as a DHCP server to the local net.
    If your router is set up like this it could be getting an IP address usng DHCP like this device shows and that would tend to mean that the Modem is acting as a DHCP server as well.
    If both devices still have the default IP addresses you will have conflicts, which probably explians the problems you have.
    Ralph

  • Ichat, AIM, & Adium all frequently disconnect when using Air

    Ichat, AIM, & Adium all frequently disconnect when using Airport. I use a Linksys Wireless Router with an Airport extreme card. When directly connected to the router, I have no problem. Using a PC with Windows XP, AIM operates fine. Safari and Firefox work fine, although sometimes I receive errors connecting to pages, when I try again no problem. Using any of the chat programs, I lose connection, but then can reconnect. After a few times, the AOL servers will prevent login.
    I use COMCAST Cable internet service. My wireless router uses WEP encryption. I would switch to an AIrport Base station, but doubt it would correct the problem.
    I have had this problem previously, but it corrected itself. now it is making chat programs unusable.
    Any ideas?

    Hi John,
    By default Linksys units normally have the IP address of 192.168.1.1
    Is this true for both your units or have you changed one of them ?
    You may only find this out if you connect directly to the Modem one.
    Also you have not said if only one of them is doing DHCP.
    Example pic 3 on this page. This shows this device as getting it own contact IP address by DHCP (like from your ISP). Further down the page in the pic it shows the device is also acting as a DHCP server to the local net.
    If your router is set up like this it could be getting an IP address usng DHCP like this device shows and that would tend to mean that the Modem is acting as a DHCP server as well.
    If both devices still have the default IP addresses you will have conflicts, which probably explians the problems you have.
    Ralph

  • Clearing mac and DNS problems

    Hi there,
    let me know if this should be asked in a different community and ill repost it.
    I have just changed my website host and have repointed my DNS to new host. However my macbook pro keeps taking me to the old host.
    I have tried other computers and they all seem to go to new host , so it appears my mac is the problem.
    I have tried clearing cache , history and cookies in the hope it would fix the problem but it hasnt.
    What am i overlooking??????
    Im not IT smart so please reply in simple language .
    Any advice appreciated.
    thanks
    CG

    If you moved your domain from one hosting service to a different one, and changed the the nameservers listing for your domain - which is what I think you're saying - then the "problem" really lies outside of your MacBook.
    Changes to DNS entries, like the nameservers, can take anywhere from minutes to as long as a couple of days to propagate through the DNS system. How fast that change will show up for your ISP depends on how often their DNS servers update their caches and how often the hosting service updates their DNS entires to the DNS servers they are linked to. (Typically, hosting services are linked to DNS servers that update rather frequently - no less than once an hour.)  The other computers you used may be hooked to different DNS servers that get updated more frequently than the one your MacBook is using.
    If you know the IP address of the new hosting site, you can plug that into the address bar of your browser and it should get you to the new host, no problem. Using a URL is going to rely on updated DNS information making through the DNS system.
    HTH,
    -Doug

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