IChat /AIM Problems

I have a new iMac with updated software. It connects to the internet via wireless Time Capsule connected to my router which is connected to my cable modem. When I attempt to do an AV chat with my PC friend (she uses AIM), when she calls me, she can hear and see me, but I neither hear nor see her. If I attempt to call her, I get an error message saying that I did not receive a response and no connection is made either way. Are there firewall issues on my end I need to adjust or is it something else?

Hi
Has the PC end set up as per instructions? What version of AIM has PC end got?
http://ralphjohns.co.uk/page12.html#_Service
Have you done the following?
System Preferences>Quicktime>Streaming>Streaming speed: 1.5Mbps T1/Intranet/LAN (or 1Mbps Cable)
iChat>Preferences>Video>Bandwidth limit: None (500kbps if Comcast, Road Runner or Veriozon FIOS ISPs)
Restart iChat
Steve

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IChat AIM Problems withbanned users.

I was arbitrarily banned by an AIM room owner. I made a new AIM account, but iChat is saying that I'm banned, regardless of the user name / screen name. I am able to enter the rooms with AIM Instant Messanger, but not with iChat. Any ideas how to fix this?

Thanks Ralph, but that's not it at all. I deleted everything to do with iChat, including the application itself. I also deleted ALL of my keychain passwords from AIM, as well as the signing certificate. Nothing has worked for me. I suspect there is another link somewhere in the system that has attached itself to iChat 4. Last night I even did a complete reinstall of OS X 10.5, then updated it 10.5.1. Time machine was on though. It still doesn't work. The Ban was lifted yesterday, and I had no problem getting into any of the chatrooms with AOL Instant Messenger. So something's up with iChat 4, at least on my system anyway. I could not find the file named: com.apple.ichat.aim.plist however. To better explain what happened, it goes like this. I had one screen name that was banned from an aim chat room. With iChat 4, none of my other screen names will work. They all say that I have been kicked out, and cannot rejoin. However, as I said earlier, AIM Messenger works just fine now. It's very strange, and I can only assume that something is wrong with another unknown file that is linked to iChat 4. Fortunately, the first time I deleted all the iChat files, it allowed me into the rooms, but only for a few seconds. Then an error dialog came up and said: your encryption link with "**** lol [email protected]" has been damaged, or broken, or something like that. So I assumed that that user was the hacker that broke my iChat. I have to believe at this time that something is wrong somewhere else in the system files that are linked to iChat 4. I could be wrong, but I've tried just about everything, except erasing my laptop drive, and reinstalling everything anew. So, I dunno?
Thanks.

Ichat/aim/adium problems

when i sign in to ichat, aim, and adium, i stay logged in for a little while, but then it signs me off and doesn't tell me that i've been kicked off. it looks like i'm online but none of my friends can see me. there is a lag like this for a couple of minutes and then it finally tells me that the connection timed out if i try typing another message. this is very frustrating. i've tried reinstalling everything and it doesn't help. i have also tried changing the aim port to 443. does anyone have any insight?

Hi,
Try turning Off the SSL option in iChat (And in Adium if it has it).
iChat needs this manually reset if the Connection is lost to the SSL server at AIM (It also goes down more frequently than the regular server).
8:38 PM Tuesday; June 7, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb( 10.6.7)
 Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Ichat, AIM, Adium frequently disconnect using Airport

Ichat, AIM, & Adium all frequently disconnect when using Airport. I use a Linksys Wireless Router with an Airport extreme card. When directly connected to the router, I have no problem. Using a PC with Windows XP, AIM operates fine. Safari and Firefox work fine, although sometimes I receive errors connecting to pages, when I try again no problem. Using any of the chat programs, I lose connection, but then can reconnect. After a few times, the AOL servers will prevent login.
I use COMCAST Cable internet service. My wireless router uses WEP encryption. I would switch to an AIrport Base station, but doubt it would correct the problem.
I have had this problem previously, but it corrected itself. now it is making chat programs unusable.
Any ideas?

Hi John,
By default Linksys units normally have the IP address of 192.168.1.1
Is this true for both your units or have you changed one of them ?
You may only find this out if you connect directly to the Modem one.
Also you have not said if only one of them is doing DHCP.
Example pic 3 on this page. This shows this device as getting it own contact IP address by DHCP (like from your ISP). Further down the page in the pic it shows the device is also acting as a DHCP server to the local net.
If your router is set up like this it could be getting an IP address usng DHCP like this device shows and that would tend to mean that the Modem is acting as a DHCP server as well.
If both devices still have the default IP addresses you will have conflicts, which probably explians the problems you have.
Ralph

Ichat, AIM, & Adium all frequently disconnect when using Air

Ichat, AIM, & Adium all frequently disconnect when using Airport. I use a Linksys Wireless Router with an Airport extreme card. When directly connected to the router, I have no problem. Using a PC with Windows XP, AIM operates fine. Safari and Firefox work fine, although sometimes I receive errors connecting to pages, when I try again no problem. Using any of the chat programs, I lose connection, but then can reconnect. After a few times, the AOL servers will prevent login.
I use COMCAST Cable internet service. My wireless router uses WEP encryption. I would switch to an AIrport Base station, but doubt it would correct the problem.
I have had this problem previously, but it corrected itself. now it is making chat programs unusable.
Any ideas?

Hi John,
By default Linksys units normally have the IP address of 192.168.1.1
Is this true for both your units or have you changed one of them ?
You may only find this out if you connect directly to the Modem one.
Also you have not said if only one of them is doing DHCP.
Example pic 3 on this page. This shows this device as getting it own contact IP address by DHCP (like from your ISP). Further down the page in the pic it shows the device is also acting as a DHCP server to the local net.
If your router is set up like this it could be getting an IP address usng DHCP like this device shows and that would tend to mean that the Modem is acting as a DHCP server as well.
If both devices still have the default IP addresses you will have conflicts, which probably explians the problems you have.
Ralph

Ultimate iChat connection problem

Just yesterday, iChat started refusing to connect to AIM for some reason. The connection continually timed out. Neither iChat, AIM proper, nor any other instant messaging client will connect to the AIM network. I tried changing both the AIM server, and the AIM port (specifically to 443) and there was no change. I deleted all the AIM plist files and some internet and network plist files, it didn't do anything. I tried rebooting, resetting my Airport base station, allowing the AIM port in the firewall, turning the firewall off, resetting my DSL box, restoring Airport to its factory settings, doing port mapping in the Airport admin utility, and reinstalling Tiger, none of that worked. Is there something else I haven't thought of that might work?

The message is the standard "connection could not be completed because it timed out." Resetting the password in the keychain didn't help, it doesn't work with other users on this computer, no one I know is having the same problem. I haven't been able to try it with another computer, but I'm getting a new laptop tomorrow so that might help. Strangely enough, I can get online fine with my cell phone, but AIM Express refuses to load on either Safari, Firefox, or Internet Explorer.

"Rend Error" when sending image via iChat/AIM

On my brand new iMac aluminum, I am unable to send, and friends are unable to send, images via iChat AIM 3.1.8 (V445). When either of us try to send, we get the message "An undefined AIM error has occured. The server message was: Rend: Error"
I then spin around and use my old G4 iMac to send an image - no problem. My buddy is also able to send to me, no problem.
Both computers are connected to the same Linksys WRT54G router. When I searched for the term 'rend' only one thread came back which suggested to change the port from 5190 to 443. I did this and it didn't help.
Any other suggestions?

Hi Craig,
In the Linksys set up pages you have Application and Gaming (Which is where I think you are talking about)
In there there are several options.
Port Forwarding, Port Triggering, DMZ (possibly UPnP Forwarding and QoS)
Disable any Port Forwarding or Port Triggering. DO not use the DMZ.
Save settings. (you should still have Web browsing and Mail abilities).
GO to the Administration tab on the top row.
Enable UPnP.
Save Settings.
UPnP allows multiple computers to use the same ports.
This way the Linksys can be left doing DHCP if you wish and it will not matter if your computer gets a new IP every now and then. Also the Ports are opened by the application and close after a timed period of non use.
You can limit the "Hops" to the number of devices the computer is from the Linksys (1 ?) to make it more secure.
On the main set up page you could limit the the DHCP range to the number of computers you have to prevent outside connections.
The ports you describe so far are only the TExt chatting and file sending ports
11:23 AM Monday; August 13, 2007

IChat login problem. Anyone know how to fix it?

I've got iChat 4 and it usually works just fine for me with my AIM account but for some reason today every time i try and log in it first appears like it's logged in successfully but doesn't show any buddies online when they are and then a few seconds later it starts connecting & disconnecting over and over until i get a iChat Connection Alert saying:
Could not connect to AIM
you have attempted to login too often in a short period of time. Wait a few minutes before trying to login again.
I then wait for a while and try and log in again but the same thing keeps happening and i haven't the slightest idea how to stop this from happening.
Does anyone know how to stop this from happening?

At this stage there seems to be three levels of this problem.
1) You have Logged in Too many times is normally solved by deleting com.apple.iChat.AIM.plist and restarting iChat
2) The extreme is to have no displayed Buddy List despite looking like you are logged in. This require ichat to be Quit - Activity Monitor used to Force Quit iChatAgent as it does not quit with iChat - The deletion of both com.apple.iChat.AIM.plist and com.apple.iChatAgent.plist
3) Anything else is sort of in between and should get away with just the double .plist deletion.
The .plists are in User/(your account)/Library/Preferences
Restart iChat afterwards
8:54 PM Friday; January 18, 2008

IChat AIM got disconnected.

I was on my iChat aim today then it randomly said "iChat cannot connect with AIM user." I tried changing the port to 443 and nothing happened. This happens sometimes but I'm usually able to fix it but this time its not. All my other users are working but not this one. I tried putting the user that's disconnected into aim.com but it said "cannot log in due to the attempts to try logging in please try again later." I don't know what to do now. Please help.

I'm having this same problem. If i try to initiate an audio or video chat with a windows user it will fail, they will get an error message saying connection error or something along those lines. If a windows user tries to start an audio or video chat with me it will also fail and i would get this long error message...
"Date/Time: 2007-03-06 01:36:37.588 -0500
OS Version: 10.4.8 (Build 8N1430)
Report Version: 4
iChat Connection Log:
AVChat started with ID 0.
0xd9f3970: State change from AVChatNoState to AVChatStateWaiting.
[email protected]: State change from AVChatNoState to AVChatStateInvited.
0xd9f3970: State change from AVChatStateWaiting to AVChatStateConnecting.
[email protected]: State change from AVChatStateInvited to AVChatStateConnecting.
[email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
0xd9f3970: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8"

Ichat login problem

hey,
i just got a macbook too and i have a problem logging into ichat, it wont let me log on to AIM, well only when it feels like it, a message comes up that says "lost connection with aim. the connection to the host was unexpectedly lost". It makes it seem like it just randomly quit but really I wasnt on yet. is there something im doing wrong?
thanks for the help
-Alissa
MacBook

Hi Alissay,
Ok This is a fairly recent error message that some people have reported.
Login errors are normally caused by the .Mac account Passwrod being too long.
A second computer running Tiger without the "Allow Mulitple Logins for This Account" active on both iChats.
Sometimes it is caused by corruption of the login.plist (com.apple.ichat.AIM.plist) which then needs deleting and iChat restarting.
It can also be caused be the login port clashing with TCP and UDP settigns in the Modem when using Port Forwarding on a device that specifies Protocols as well.
This can effect an older modem that has had a Firmware update.
8:47 PM Thursday; June 15, 2006

Can't login in to iChat/AIM, Error - Auth:ResvLinkError

When I try to login in to iChat/AIM I get the following error...
Auth:ResvLinkError
Any ideas? I try logging in on another screen name on my MacBook and have no problems.

See http://discussions.apple.com/thread.jspa?messageID=5469597&#5469597
And worth a try.
Try logging on to AIM on port 443 rather than port 5190.
Go to IChat in the menu bar > Preferences > Accounts.
Log out of AIM and then use the Server Settings tab
Set the port to 443.
Log back in again.

IMing to non-ichat/aim pc users

Does anyone know of a good IM for talking to non ichat/aim pc users? I tried yahoo messenger and couldn't get the voice or video to work.

iChat has an Idle coloured blob for Buddies that are Available but have not touched anything on their keyboard for a while.
Other client offer the chance to distinguish between Away and Idle-Away buddies as well.
iChat can not do this last option even though it is part of the AIM Protocols (it's ignored rather than not implemented on the iChat end) But as it is part and parcel so to speak your Buddies with clients that can tell see you as not Idle if you just have the Away message up.
On other clients you can not call Away Buddies were as in iChat you can be called.
9:54 PM Saturday; June 28, 2008

Can't hear nothing on iChat/AIM

I bought my first mac about 5 months ago, and i never got the chance to use the ichat video. My bff jus got her laptop (an HP) so i wanted us to test our webcams. She can hear me fine and i could not hear her, at first it was super low (and i checked my volume/system preferences/ preference on iChat) then nothing! She is using AIM 6.8 (Win) and im using iChats AIM. This is my first mac, so i dont know, maybe im doing something wrong. Only one of the lights were green lit (the right one)
I don't know what else to do. Please help....

See this search http://discussions.apple.com/search.jspa?objID=c139&search=Go&q=AIM+6.8

IChat & AIM: Sleeping

Is there any way i can be logged on to AIM when my macbook goes to sleep?

Hi Robben hood:
The only way to stay logged into iChat/AIM is to prevent your Mac from going to sleep.
Sorry!

Ichat a/v to pc/aim problems

Hi
Having successfully videoconfed with a fellow mac/ichat user, I'd like to expand to include a pc user who is far from pc literate. We have been able to instant (text) message, but neither audio nor video calls have worked and we get a connection error.
Is it safe to assume that as I can successfully connect to another mac, then the my buddy's pc is the problem? They have a new dell, connected to BT internet, running Vista and AIM. I'd be grateful for some tips as they only bought their web cam to call me. Thanks
Paul

Which version of AIM ?
They need to allow the App as an Exception in the firewall.
See this http://www.ralphjohnsuk.dsl.pipex.com/page12.html#_Service
I have not heard that the Vista Firewall is much different.
If their BT modem is set to do UPnP then they also need to allow the UPnP bit in the firewall.
The BT Home Hub does UPnP not all other modem the offer do.
If they have a modem that does not do UPnP then they need to open the ports AIM uses there as well.
They will need this site for that bit.
They click on their device in the List and then AIM Video in the next page.
In the third page they will see the defaults to access the device in a web browser and the instructions.
11:04 PM Sunday; September 23, 2007

IChat /AIM Problems

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