IChat audio and visual won't connect on my home network, but will on others
Hi there,
So here's my problem: When I try to connect via audio or video with iChat 5.0.3 it returns and error saying iChat can't connect. Text chatting works just fine. It only does this on my home network; I can take it work and connect to work's network and iChat functions just fine. My wife also has a mac using snow leopard and her iChat doesn't work either. We can connect to each other on our home network and use audio and video chat, but just can't connect to other networks. I'm using ATT&T U-verse and their 2wire modem/wireless router (model 3600hgv) that came with it, along with an airport extreme.
After carefully studying the other posts about iChat, I disconnected the airport and just used the 2wire, modifying the port settings as per the port forward website. I realized that the airport could have been using DHCP in addition to the 2wire, that's why I disconnected it. After doing these things, iChat still doesn't work. I'm not sure where to go from here.
Any help would be VERY much appreciated
Hi,
Nice info.
Does the 2WIre device you have include having UPnP ?
Different manufactures put it in different places so it could be anywhere in the set up pages.
If not does it have Port Triggering (Special Applications) ?
You will need to use this as you want to use two computers with the same ports.
This needs a different set up to Port Forwarding.
Alternatively put the 2Wire in DMZ (This opens all the ports to one IP)
List the IP the Airport device gets.
(It would be better yet if the DHCP was turned Off - the Airport would then need to be set up for Static routing (Manually) to keep the same IP)
This is the closet number to your model
http://portforward.com/english/routers/port_forwarding/2wire/3800HGV-B/iChat.htm
Did you set all the ports ? (These are the iChat 3 set but cover all the ones iChat 4 and 5 use)
Did you do the bit at the bottom ? (move the items to the right hand list that you want to use - listing both computers at the text field that reads "JoannasDell" (one at a time if it allows two computers by this method)
10:37 PM Monday; February 7, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
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