IChat Audio Problems

I just got my new MacBookPro and I'm running into problems with the video chat. When I set up a video chat I can see the other person but can not hear them. They can see and hear me. Whats up with that? I have the audio set up to high, and can see the audio bar move within video preferences. I also ran into a bandwith problem when operating under my AIM name instead of my .mac account. Please help...

Hi Zackary,
First go to System Preferences > Quicktime > Streaming Tab.
Change the drop speed to match your download speed or a max of 1.5meg (T1/LAN) if you exceed this speed.
This will solve your Bandwidth problem
<hr>
IS the other person on a PC ?
If you open the Connection Doctor in iChat Video menu what Frame Rate and Bit rate are they sending ?
It is possible on the AIM 5.9 app that the default Video quality setting is too high.
To alter it they should do this.
Start a chat.
They click on the rear tab where the Video chat appears.
This will be their preview.
Teh they click on the small icon to the right that has just appeared.
The slider should be moved slowly to the left.
With the Connection Doctor open at your end you should get them to stop when at at least at 10fps per sec and you can hear them. After that aim for the best comprimise with a Bit rate of over 150kbps coming from them.
If the person is on a Mac it may be the Quicktiem Streaming Speed setting or just low Bandwidth/Connection speed.
Also check the iChat > Preferences > Video section > Bandwidth Limit is set to NONE.
3:36 PM Wednesday; July 26, 2006

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