IChat AV 3 inviting AIM chat with PC

We can receive chat invitations from AIM on a PC and it works fine. However, when we try to initiate the video chat, we get a message that the other computer has "cancelled" our invitation.
I reviewed some postings by other people, and ran across the following:
"Can not initiate video conference with AIM: If you cannot initiate a video conference with an AIM user yet they can initiate one with you look at their buddy name. Does it have a space or an uppercase character? There's the problem. If you have iChat 3.1.0 the solution is to update iChat. (Click Software Update... in the Apple menu) Versions higher than 3.1.1 specifically allowed iChat to initiate a video conference with an AOL Messenger (AIM) for Windows user whose name include spaces or uppercase characters."
The above scenario describes our problem perfectly, except that when I checked which version of iChat we have, I saw that we are running version 3.1.5.
Any suggestions out there?
Thanks,
dlm
PowerMac G5 Mac OS X (10.4.7)
PowerMac G5 Mac OS X (10.4.7)

Hi dmark,
Welcome to the Apple Discussions
Essentially if they can call out but you can not call in they have not enabled the AIM application through the XP firewall
http://www.ralphjohnsuk.dsl.pipex.com/page12.html#_Service
The Display name that a AIM Buddy can send you from the AIM server is not the same as their screen name. If they have emailed you with the display name then enter it with no spaces and no capital letters. You can alter it in the Get Info card of that Buddy.
9:44 PM Sunday; July 16, 2006

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Hi Culty,
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So, yes you have an option to Accept or not files that are sent to you.
You have the choice what to do with Pics in Text chats before you close the window.
6:43 PM Sunday; March 11, 2007

IChat Video chat with AIM Buddy - Possible fix?

This is my first post to the Apple Discussions group. I received my MacBook Pro, my first ever Apple computer, just two days ago, and came upon this group after discovering the problems establishing a video chat with someone using AIM. With the help of "Rjin WI" I was able to verify that I could indeed have video chat Mac-to-Mac. This morning I decided to try something I should have tried on day one-I fired up AIM 5.9 on my PC, and tried to chat with myself.
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Does anyone else have anything they can add to the mystery of iChat?

Jason-
great post. i'll try and make my situation short and sweet, as I don't have the energy to try and describe every little "error" that my computer runs into. To make it short; just got the brand new macbook (thinking 'now i can actually video chat, unlike the isight which never worked and solutions/helpful advice via appletechs seemed to be non-existent). Low and behold the camera works perfectly...2x. At the time I was using airport for wireless connection, but I have since been using the computer with a linksys. Because the computer worked with the airport and not with the linksys, I thought this was were the problem existed...then the camera worked with a different user (with the linksys) so I scratched that idea. Anyways I have been trying to video chat with another macbook and there is no success whatsoever. We both get the msg " did not respond) when the user accepts, the camera icon goes "shaded" but then goes back to its normal state. Both firewalls were disabled, and both of us are using linksys. I also run vonage in my place if that could somehow play into this scenario. I apologize for such a poor post, but my energy regarding this matter is limited since I am so tired of trying get this video chat working. (first a worthless isight, then a macbook which can't even function with another macbook. in addition, to put it lightly, i am very dissatisfied with applecare regarding this issue.)

IChat can't video chat with AIM user

My mother in law has switched from PC to iMac, and wants to video chat with her grandchildren. They are on a PC, and have installed AIM 5.9. Can IM fine, but as soon as we try to hook up a video chat, it fails to connect, saying:
There was a communication error during your chat. iChat encountered errors while communicating with participants in this chat. You can send details etc etc...
Firewall is off in OSX
Any ideas?

Hi
See for mac and pc setup http://www.mvldesign.com/videoconferencetutorial.html
If your tring to video with PC then you might be better off using Skype to do video between Mac and PC.
Mac version http://www.skype.com/download/skype/macosx/index.html
PC version http://www.skype.com/download/skype/windows/helloagain.html
Tony

Can't Video Chat with iChat and AIM for PC

I recently bought a MacBook Pro and I'm using iChat (obviously). I've tried many times to have a One-Way Video chat with my friend who is using Windows XP and the newest version of AIM for Windows. When we connect to the video chat I can see myself but on his end he only sees a black screen, he is unable to see me. Help??

Hi,
You could try Limiting the Bandwidth (ichat Menu > Preferences > Video Section > Bandwidth Limit) to 500kbps. (Possibly try 200kbps as well)
If the latest version of AIM on PC includes the "Real Time" Option, it should turned Off. (It is a feature to send Text as you type but effects the Video end as well).
Also read through this Users Tip http://discussions.apple.com/thread.jspa?threadID=1968438
There is no guarantee of success I am afraid, despite both apps supposedly being compatible.
9:13 PM Wednesday; July 28, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Can video chat with Aim users on a PC but not with Ichat users on Mac!

Hello
I am having the odd problem of being able to video chat with someone when they are using their pc running aim, but I cant chat with the same person when he on his Mac!
I am running as DMZ behind a Linksys WRT54G wireless router.
The problem is on my side because I cant chat with the test accounts either.
I tried this after bothe forwarding and triggering all the ports that were suggested.
I am stumped!

Hi Lullah,
This is going to be down to the Staelite connection.
It has what is called latency.
This adds an unexceptable delay in the passing of data at the start of the connection.
Very few people have reported success.
The things you can try are to fool the link into passing more intense data prior to starting a chat.
If you have web pages try uploading a Pic of larger file to the site.
Just as this finishes start up iChat
You should also check that System Preferences > Quicktime > Streaming tab has the speed to match you download set.
Hopefully (But no reported success) you may get iChat to see more bandwidth as you have just had the modem busy.
Following the launch of iChat with a video chat request may be able to get that bandwidth.
Realistically the 128 k upload even if you were getting close to it is very tight to the lowest point Apple say will work.
Speed testing a 128 k service i likely to get a result of about 80% of the figure (102k) iChat will use about 80 % of what is left (you are down to about 83K). You are now below the 100k min.
With regards to your LAN there are several things that may help if not set up already.
Only have one device doing DHCP. The way routers work as compared to modems is that they pass all routing data though to the computers.
This means the computers can be sitting in two subnets (1) from Modem to computer via router and (2) from Router. The computer can only display one of these IP addresses but can get confuse info regarding iChat.
Do not use Port Forwarding or Port triggering, twice or together on the LAN. iCHAT does not like two lots of NAT (bath are forms of Network Address Translation [NAT]).
Use UPnP where you can.
IF you are trying to test this yur Mac to your PC you ahve to allow for the fact that the modem is handling two Video chats in effect. This means you need twice the minimum bandwidth (let alone the fact that ichat to AIM semms to like 50% more than Mac to Mac contacts.
Sorry to be the bearer of so much doom and gloom.
11:03 PM Tuesday; March 28, 2006

Multiperson audio chat with Mac/iChat and XP/AIM buddies

Looking at using a G5 for video-conferencing. I should be able to set up multiperson video chats with other Mac/iChat buddies.
What happens if an XP/AIM buddy wishes to join the conference? I expect they wont see a multiperson video display like iChat but can they audio conference with everyone? Can they video conference with the host Mac (my G5)?
One day I will talk them into buying Macs!

Hi Michael,
Video chats to PCs remains a 1-1 options at this moment.
Web based option
12:19 PM Tuesday; February 21, 2006
iChat Resouce Web pages

Does anyone know how to chat with iChat 5 connected to a pc with Vista/Aim?

I still can't video chat with relative who has Vista and AIM.
Has anyone actually succeeded with this?
Len in NC

Hi,
Since iChat 3 and AIM on a PC at AIM 5.9 this does seem to have gotten more and more difficult.
To Summarise.
Allow AIM App through Windows Firewall
If The routing device uses UPnP Enable that as well.
In the routing device make sure the AIM port are allowed (If not using UPnP then port 5190, 443 and 1024-5000 should be forwarded)
AS iChat is one of the AIM Clients that can not work with "Real Time" in AIM 6.5 and upwards this should be turned Off at the AIM end.
The six names in Table 1 should be added to Test with (preferably at both ends).
These names show IPs as if they are connected direct to the Internet (No Routing device meaning NO NAT) and can be more successful than your Buddies because of this.
At the Mac End.
The Firewall in Snow Leopard can be Off
If ON, it should have Allowed Signed Apps enabled in the Advanced Button and iChat added to the list.
In the routing device the use of UPnP is better as it allows you to Screen Share in iChat with other Mac Buddies using iChat.
Alternatives.
This section of my Page 5 http://www.ralphjohns.co.uk/page5.html#_other at items 9 through 12 (Web Based Video Chat sites)
Tokbox allows you to link to your existing Buddy Lists. Mebeam is the least fussy layout.
Other options at in the items 5 though 8 (Cross Platform apps that do the same sort of thing).
I may receive some form of compensation, financial or otherwise, from my recommendation or link.
9:07 PM Wednesday; February 10, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Error trying to start video chat with WinXP/AIM 5.9 user

Trying to get my Dad (Intel iMac, OS 10.4.8) setup to video chat with my uncle (WinXP with AIM 5.9)..
When we initiate the chat session here, my uncle receives and accepts the invite.. and we see the message indicating that the Session is starting.. and then we get the 'Communication error'. I'm pasting in the error log below (Connection Doctor indicates an Error -8).
Any help would be greatly appreciated.
Thanks!
Kieran
Date/Time: 2006-12-31 17:05:43.657 -0600
OS Version: 10.4.8 (Build 8L2127)
Report Version: 4
iChat Connection Log:
AVChat started with ID 2105596023.
[email protected]: State change from AVChatNoState to AVChatStateWaiting.
0xeb2dc20: State change from AVChatNoState to AVChatStateInvited.
0xeb2dc20: State change from AVChatStateInvited to AVChatStateConnecting.
[email protected]: State change from AVChatStateWaiting to AVChatStateConnecting.
[email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
0xeb2dc20: State change from AVChatStateConnecting to AVChatStateEnded.
Chat ended with error -8
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
Binary Images Description for "iChat":
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Hi Kieran,
No it is likely to be your end for the port 5060.
iChat uses a text based protocol called SIP to establish calls.
You send invites on port 5678.
When this is accepted iChat moves to port 5060 and start the SIP process. This uses a third party server to pass the data back and forth with the Buddy.
As part of this process it decides which ports from the group 16384-16403 are going to be used.
AIM on a PC does not use SIP but can be identified by the process as such.
Although the AIM application uses port 1024-5000 which need to be open in any Firewall and modem at the PC end ....
... the outcome is that it will use the iChat ports for the Video connection.
Some modems come with preset for "AIM Video" the Norton Firewall may as well. If using Norton the XP firewall needs to be Off.
8:19 PM Tuesday; January 2, 2007

Video chat between iChat Mac user and AIM pc user?

Me and my friend are attempting to video chat with each other via iChat for him and AIM for me. He is using iChat version 4.0.2 and I am using AIM version 6.8.10.1. When we send an video chat invitation it says that it timed out, could not connect. It sometimes kicks him off iChat, according to him. Can anyone help us solve this issue? Ty!

AIM said this about AIM 6.5 http://www.aim.com/helpfaq/starting_out/getstarted.adp#608
There is no information that they have posted that says AIM 6.8 is any better.
Some say it will work (AIM in General that is)
This is certainly needed http://www.ralphjohns.co.uk/page12.html#_Service to allow the app through the Windows Firewall.
In the AIM Preferences you will also have to select the camera in the Enhanced IM tab
The Mic should be selected in the control Panels as a System wide thing.
AIM since before AIM 5.9 has used port 1024-5000 as well as the Login on port 5190 and there is no reason to suspect it is any different now.
These ports will need to be allowed or open in your routing device.
9:18 PM Monday; July 21, 2008

Can't chat with friend who has AIM 5.9

hello
I'm having serious trouble video chatting with my friend who lives very far away from me. She has a PC and has AIM 5.9. I have an iMac and have iChat. I have no clue how to work a PC, so I can't help her at all! Everytime she sends me a video chat invite, it says I'm not responding!!!I've looked this up on the web before, and I think that I'm supposed to open some ports? I'm not quite sure what to do, so can someone who knows what to do help me?! Please? I'm not making a .mac account (i use my aim screename in iChat) and she's not changing her aim/aol account. She has the latest version of Aim, and I have the latest version of iChat. Is there a way to get this to work, or is it truly impossible!!! Thanks to anyone who can help!!!
iMac Mac OS X (10.4.8) built in iSight...iChat...aim screename...

Hi Stella,
If she has AIM 5.9 (which is not actually the latest), she should start at message 570 in this blog-like set of instructions at Panflute.
After that she may need to do these instructions for the XP firewall to allow the application as an Exception.
See also this site http://www.mvldesign.com/videoconferencetutorial.html and also my site's What if your Girlfriend lives a long way away ?
12:03 PM Thursday; June 28, 2007

IChat AV 3 inviting AIM chat with PC

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