IChat AV in Tiger with AIM

I know this has been discussed before, I've searched and read everything that exists on the subject on the Internet and I'm still having problems.
I'm in New Zealand and I have an iMac G5 running Tiger (10.4.2). My mum has just got broadband in the UK and has AIM with a camera running on her XP Home PC and we cannot get any video chats going at all. We've tried everything posted everywhere on the Internet and still have 'not responding' problems.
My sister in the UK has an eMac running Panther and she can video chat with me (on Tiger) and my mum (on XP) without any problems. My mother-in-law in the UK also has a Panther eMac on the same ISP as my mum and we can video chat no problem. Because of this we can't blame the ISPs, Windows XP, or the Macs, it can only be Tiger iChat.
None of us have any routers, only directly connected broadband modems. My modem does do NAT because I have a 10.x.x.x address, my mums doesn't as she has a public internet IP address. Even with all firewalls off we still cannot have a video chat.
So, in summary, here's what works and what doesn't.
My Tiger iMac to Panther eMac - WORKS
My Tiger iMac to Apple test iChats - WORKS
Panther eMac to my mums XP - WORKS
My Tiger to my mums XP - DOES NOT WORK
If people from Apple do read these posts, why not have an option in Tigers iChat to return to the Panther way of connecting??? (or just fix it).
If the problem is to do with NATs/routers/port forwarding then Apple are making a big mistake here because my computer-illiterate mum doesn't even know what her modem is so how's she going to change settings? and I'm 12000 miles away without a video connection. I really really really don't want to have to get a PC to be able to video chat with an XP machine, and I'm reluctant to get a Mac for my mum while there's issues with Tiger.
Can anyone who's maybe had the same setup as me and got it working point me in the right direction. I really don't want to have to reload Panther (nor should I have to Apple).
Anyone else using xtra broadband in NZ to chat to NTL broadband in the UK?
Thanks

Hi Neil,
This page Port Forwarding for the Dlink DSL-302G Router about your device does not seem to list an alternative way of opening the ports - such port triggeriing or UPnP.
This is the normal first step if both ends are doing NAT and there seems to be a problem.
This is what I know on the subject.
http://www.ralphjohnsuk.dsl.pipex.com/page15.html#CertainBuddy
IF you get the top of the page you will have to scroll to the Certain Buddy point.
I am in the UK and have no problems contacting people on other ISPs here.
Do you know where the 10.1.1.xxx address is being issued from as that link above suggests a different IP range if it is doing the DHCP.
IS it coming from another device or is ait a Static IP address that has been set up ?
Do you know what modem it is NTL have supplied your mother ?
Ralph
[ Edited by Apple Discussions Moderator; href URL ]

Similar Messages

  • IChat can't communicate with AIM account

    iChat can't communicate with AIM account - I've looked at ALL threads and no success to troubleshooting
    Looked into this: https://discussions.apple.com/thread/3558055?tstart=0
    I've tried changing my Port number - FAIL
    I tried restarting and deleting account - FAIL
    Tried creating a new account - FAIL, says there's an error
    Tried going through Go > Finder > Library > Preferences to delete the com.apple.ichat.AIM.plist - FAIL, couldn't find in the folder either
    Tried going through keychains and permissions - FAIL
    I've had the same account for over 13 years (maybe that's why, ha!) and I did nothing to change any settings. Please help! Work depends on it!

    Hi,
    If it is an AIM name (i.e. Registered at AIM) then there seems to be  a rush of Suspended Accounts recently.
    Some have found that touring abroad seems to be the latest reason.
    You then need to go to the Suspended Account Help Page and use the TOS General Email link.
    If you have an @Mac.com name that is of course a Valid AIM Screen Name as well as an Apple ID  means that the password has to be changed at Apple.
    However the AIM server cannot tell that this has been done.
    One person reported recently that the person they contacted via the TOSGeneral email link did not seem to know about the agreement with Apple that AIM has and that they had to change the "Flagging" on the account at their end.
    Although a "Hacking" of an AIM account is not unheard of it is rare.
    The TOS General link is still the best route I know of on that score.
    9:30 PM      Wednesday; August 22, 2012
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • My ichat is not working with AIM

    I bought my macbook in march and have never been able to get my aim to work. It logs in but none of my contacts are ever shown as anything but offline and grayed out. I did check into my aim from my AOL email and it's the same way on there. I have searched and searched online for any answers as to why this is and can't find anything that works. I've tried switching the port to 443 instead of 5190, my privacy level is allow everyone, I've logged in/out and nothing is working. I don't know if this affects anything but my aim/aol account is also my apple id because I don't have a moblieme account?
    Any suggestions would be amazing!
    Thanks

    Hi,
    Welcome to the    Discussions
    You can get an AIM valid name without having an AOL email account and it would generally be just a Screen Name with no @AOL.com suffix.
    That is not to say that you cannot enable AIM with your AOL email account.
    Going back some years these email names could come form Netscape, CompuServe and various others that AOL bought up.
    Generally though whichever Email type you had you had to Enable Instant Messaging on the account to use it with AIM.
    Have you done this ?
    The port change in iChat 5 requires that you press the Enter key to "set" the port change.
    Also are you using a Mac User Admin Account on your Mac or a Managed one with Parental Controls turned On ?
    generally we need to know if you have ever used the same iChat info in any Mac User Account that has had or has Parental Controls turned ON.
    9:45 PM Wednesday; July 7, 2010
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

  • IChat not logging in with AIM after Leopard upgrade

    I just figured out the most crazy problem and I wanted to share it with the community here.
    I used the drop in upgrade DVD to upgrade two macbooks and an iMac. Upon upgrading, iChat would not let one of the users sign into AIM anymore. iChat would say: iChat was unable to login to AOL Instant Messenger because your screen name or password was incorrect.
    OK but if I went to another computer running iChat on Tiger, where the password was saved... It would log in fine. Same password. However, the same password would not work on the AIM website.
    So, I had a client, who was very attached to their AIM username (for years) and they could only log in to AIM on two computers running Tiger where there password was saved. We even went into keychain access, and copied and pasted the password, and voila it was the same password on the computers that worked!
    So the solution was, that AIM specifies passwords should be 6-16 characters. And the user's password was 17 characters. So I tried logging in with the first 16, and it worked!
    What a relief. Such a silly problem but so satisfying to find the answer. Hope this helps someone.

    The 16 character limit is known about.
    It is strange it is listed elsewhere as longer and appears to be working.
    8:29 PM Sunday; May 10, 2009

  • Ichat video on mac with AIM on PC

    I'm using ichat to use my webcam but every time i try to start a web cam conversation with someone who is using the PC version of AIM it doesn't work from my ichat. I'm wondering if there is a fix for this?

    I'm having a similar problem. My friend has a webcam and AIM version 5.9, but when she tries to vid chat me it says my end is not compatable with video chat. I have iChat 3.1.5 (the latest version I'm pretty sure). Any ideas?

  • IChat won't connet with AIM

    When i open ichat, it kind of goes crazy between connecting and loosing connection and then it says it could not connect with my AIM account. Does anyone know how to solve this? You can e-mail me at [email protected] cause I will prolly forget to check this message board.
    THANK YOU!!!

    Also try deleting com.apple.ichat.AIM.plist and restarting iChat.
    This file is found in Users/(your account)/Library/Preferences and has to be manually navigated to as Spotlight will not look in this folder.
    8:06 PM Sunday; April 27, 2008

  • IChat can't connect with AIM on Vista

    I'm trying to conduct a video chat. I'm using iChat 3.1.9 (v446) and my sister is using AIM 5.8 on her brand new Dell laptop running Vista. We both have Linksys Routers which have all the recommended ports opened PLUS we both tried turning our firewalls completely off.
    When she invites me, it tries to connect but ends up saying that I "did not respond". When I invite her, it sits in a perpetual state of "waiting for XX to connect". All sessions end with "error 8".
    Help! It can't be this hard??

    AS it is Vista I presume that is AIM 6.8
    Try Skype or MeBeam In a Web browser
    10:15 PM Wednesday; July 30, 2008

  • IChat video & audio chat with AIM user not working

    Hi all,
    I have a mobileme account. A friend has got a new Macbook with 10.5.5 and signed up for an AIM account. We've tried to do video chat (over the internet) with iChat 4 and cannot establish a session in either direction. It gets to the "Starting video chat..." part and then fails, telling us "did not recevie a response from ..."
    Audio chat doesn't work for us either.
    Video & audio chat works fine locally via Bonjour for us. It's just over the internet (through a NAT router if that matters) that multimedia chat does not function.
    Any ideas?

    Yes, I have set the streaming speed to 500 on both mine and her end to no avail. I've also tried port 443, and we also tried using a jabber server (with google talk accounts). I didn't expect the jabber thing to work, as it's free and video/audio/screen sharing use non-trivial bandwidth.
    I have not been able to do video, audio, or screen sharing with her at all. But I know these features work, as I have used them on my local wireless network via bonjour.
    Only bonjour...
    Do both of us have to be paying customers of MobileMe to get video chat over the internet? It seems like only one should suffice...

  • IChat screen sharing problem with AIM

    Hi,
    I have two laptops - one is a MacBook and the other is a PowerBook. Both are running Leopard. At first, when I had tried using the screen sharing feature of iChat, it had worked flawlessly on both the Bonjour network as well as the AIM network.
    Now, for some reason, I cannot get screen sharing to work using the AIM network. I am able to conduct text chats, audio chats and video chats, but no screen sharing over AIM. Screen sharing over the Bonjour network continues to work without a problem.
    Any advice?

    For some reason ichat does not work when internet sharing is on.
    Therefore that might be the problem with your screen sharing since you seem to not be able to get it to work (audio is part of the feature and if you have recently relocated you might not realize that internet sharing is on).

  • IChat Black screen on Windows XP with AIM 5.9

    I am trying to chat with a mac to windows xp with AIM 5.9. I have iChat 3.1.9 (v446) on Tiger 10.4.11. I have turned off my firewall on my computer, running DMZ to my NAT IP and have opened all the necessary ports to my windows user in KY. When I initiate the chat, he can accept and I get the sound like he is going to pop up in my window but nothing happens. He says he gets a black sceen but says he is connected. What am I doing wrong?

    Apple do have various Info articles.
    First, they do list the Ports
    http://support.apple.com/kb/HT1507?viewlocale=en_US (Panther and Tiger) Old Article: 93208
    They have one for Leopard http://docs.info.apple.com/article.html?artnum=306688 (that forgets to mention the Bonjour and Jabber Ports)
    Tiger/iChat 3 Specs http://support.apple.com/kb/HT1771?viewlocale=en_US
    Even iChat 2 http://docs.info.apple.com/article.html?artnum=93245
    Leopard/iChat 4 http://support.apple.com/kb/HT2020?viewlocale=en_US
    There is one on What is NAT http://docs.info.apple.com/article.html?artnum=58514
    There is a starting point for many other articles http://www.apple.com/support/ichat/ Including iChat 101
    Some articles are based on things discovered in these Forums
    http://docs.info.apple.com/article.html?artnum=301641 (Insufficient Bandwidth)
    http://docs.info.apple.com/article.html?artnum=300501 (Helvetica Font turned Off)
    http://docs.info.apple.com/article.html?artnum=93216 (Camera In Use...)
    http://docs.info.apple.com/article.html?artnum=301668 (iChatAgent not Responding ...)
    A search Using "More" on the iChat Support page lists 150 articles related to iChat/
    But as you imply none of them are about Chatting to AIM users on a PC.
    9:07 PM Monday; June 30, 2008

  • Wireless connection with AIM and ichat

    Why will instant messaging not work with my netgear wireless? My son told me that I have to use instant messaging (AIM) in order to video chat.
    *I am new to using a MAC

    Hi,
    Some modems and routers do sometimes have presets that you can use in firewalls and sometimes port settings.
    My Netgear only lists AIM on TCP on port 5190 which is not the same as all the iChat ports (29 ports with some needing TCP and UDP protocols)
    In the case of Netgears there are other things that can effect the smooth operation of iChat.
    Firstly turn the Netgear firewall Off. (you can turn it on Later with iChat ports if you wish).
    Next check the UPnP page has the UPnP Enabled.
    Then GO to the WAN page.
    If the Netgear is also your modem as well as a router there are two things that I find are needed.
    First of these is the DOS or SPI feature. By default it is on. Without any controls or setting this feature decides what is unsuitable traffic to your LAN and prevents data on the port it happens on getting through.
    iChat can trigger this with the amount and speed other people can send stuff to you.
    So this needs to be Disabled. It needs to be Checked to Disable.
    The second is the "Respond to Ping on Internet WAN Port"
    part of iChat's data is seen as a Ping and I find that allowing this response helps This needs to be Checked to Allow.
    So,
    UPnP
    No SPI or DOS acctive.
    Respond to WAN Pings.
    10:21 AM Sunday; November 11, 2007

  • IChat can't communicate with my AIM account

    Hi, every time i try go to to my ichat it automatically logs me out, and when i try to log back in, it says "iChat can't communicate with the AIM account 'aforever0203' and The AIM server has temporarily limited your account due to too much activity. Try again in a few minutes" This has been happening for days, please help!

    HI,
    Go here https://settings.aim.com/
    Can you sign in there ?
    This will not work for newer @me.com and @icloud.com IDs issued under iCloud ( I notice there are at least 2 Me Toos clicked)
    With Apple IDs there have been issues over the last few months about accounts getting Suspended when people have travelled to foreign lands.
    The "normal" fix with AIM names is to Change the Password but obviously changing the Apple Passwords cannot be seen by AIM.
    In that case you need This link about Suspended accounts and you need to use the TOS General email address.
    (You need to explain very carefully that you have an Apple ID and that AIM cannot see any Password Change and that they will have to reset the account manually - some support staff seem not to know that Apple have an agreement that Apple IDs are also AIM Valid Names)
    If it is a plain AIM name a Password reset should correct the issue.
    11:09 PM      Saturday; January 12, 2013
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
      iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.2)
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb (Snow Leopard 10.6.8)
     Mac OS X (10.6.8),
     Couple of iPhones and an iPad
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

  • Trouble with AIM and IChat! Cannot connect to IChat, and AIM keeps crashing

    I just got my Macbook, and installed AIM. However, it often says "AIM shut down unexpectedly." Does anyone know how to fix this problem?
    Also, I want to use IChat, but i try to connect, and I can for a few seconds, and then it says "Connection with AIM lost." I'd appreciate any suggestions or advice!

    I used to have the same AIM problem. Have you tried Adium instead? If you haven't heard of it, it's an instant messaging program that uses your AIM account but is specifically designed for OS X. It looks nicer too.
    Hope it helps!
    www.adiumx.com/

  • I can't log in to ichat due to the fact that I can't connect with aim.

    i can't log in to ichat due to the fact that I can't connect with aim. everytime i try to log in it gives an ichat connection alert saying that the connection to the host was unexpectedly lost. the weird thing is that it let me sign on the first time then all of the sudden it just clicked off, giving me that message.
      Mac OS X (10.4.8)  

    I'm having the same problem.
    I know this is an Apple forum, but is there anywhere that we can get info about AOL's servers (i.e., which regions are having trouble, etc)? I'm in France, and AOL seems to shut down at about 6:00pm every day. This is very frustrating, since the people i'm trying to talk to are in the US.
    Edit: the firewall port solution doesn't work, either. It's AOL.

  • I'm getting an error message saying that "iChat can't communicate with the AIM account __"

    I'm getting an error message saying that "iChat can't communicate with the AIM account __" I don't know what to do because google.com isn't coming up either...Please help!

    Hi,
    For any AIM valid Name (AIM, @mac.com or MobileMe) go to the IChat Menu > Preferences > Accounts
    Select the account in the list then in the Server Settings tab change the port from 5190 to 443
    Also try it without the SSL option.
    (Go to the Account info tab to select the Use this Account option to Log in).
    Do you mean you have a GoogleTalk account of some kind ?
    One based on Google Mail accounts (@gmail.com or @googlemail.com) should have talk.google.com listed as the server in iChat (Server Settings for your Google Account)
    There are Other Google accounts (Non Email) that can have Talk Enabled and these do connect to a server called google.com
    Both these forms login to the Jabber servers involved on port 5223 and use SSL
    It is possible with Google though to also change this to port 443.
    (Other Jabber servers will not allow it)
    8:20 PM      Friday; June 3, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
     G4/1GhzDual MDD (Leopard 10.5.8)
     MacBookPro 2Gb( 10.6.7)
     Mac OS X (10.6.7),
    "Limit the Logs to the Bits above Binary Images."  No, Seriously

Maybe you are looking for