IChat can't communicate with AIM account

iChat can't communicate with AIM account - I've looked at ALL threads and no success to troubleshooting
Looked into this: https://discussions.apple.com/thread/3558055?tstart=0
I've tried changing my Port number - FAIL
I tried restarting and deleting account - FAIL
Tried creating a new account - FAIL, says there's an error
Tried going through Go > Finder > Library > Preferences to delete the com.apple.ichat.AIM.plist - FAIL, couldn't find in the folder either
Tried going through keychains and permissions - FAIL
I've had the same account for over 13 years (maybe that's why, ha!) and I did nothing to change any settings. Please help! Work depends on it!

Hi,
If it is an AIM name (i.e. Registered at AIM) then there seems to be  a rush of Suspended Accounts recently.
Some have found that touring abroad seems to be the latest reason.
You then need to go to the Suspended Account Help Page and use the TOS General Email link.
If you have an @Mac.com name that is of course a Valid AIM Screen Name as well as an Apple ID  means that the password has to be changed at Apple.
However the AIM server cannot tell that this has been done.
One person reported recently that the person they contacted via the TOSGeneral email link did not seem to know about the agreement with Apple that AIM has and that they had to change the "Flagging" on the account at their end.
Although a "Hacking" of an AIM account is not unheard of it is rare.
The TOS General link is still the best route I know of on that score.
9:30 PM      Wednesday; August 22, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
  iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

Similar Messages

  • IChat can't communicate with my AIM account

    Hi, every time i try go to to my ichat it automatically logs me out, and when i try to log back in, it says "iChat can't communicate with the AIM account 'aforever0203' and The AIM server has temporarily limited your account due to too much activity. Try again in a few minutes" This has been happening for days, please help!

    HI,
    Go here https://settings.aim.com/
    Can you sign in there ?
    This will not work for newer @me.com and @icloud.com IDs issued under iCloud ( I notice there are at least 2 Me Toos clicked)
    With Apple IDs there have been issues over the last few months about accounts getting Suspended when people have travelled to foreign lands.
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    If it is a plain AIM name a Password reset should correct the issue.
    11:09 PM      Saturday; January 12, 2013
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  • I'm getting an error message saying that "iChat can't communicate with the AIM account __"

    I'm getting an error message saying that "iChat can't communicate with the AIM account __" I don't know what to do because google.com isn't coming up either...Please help!

    Hi,
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    Select the account in the list then in the Server Settings tab change the port from 5190 to 443
    Also try it without the SSL option.
    (Go to the Account info tab to select the Use this Account option to Log in).
    Do you mean you have a GoogleTalk account of some kind ?
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    Both these forms login to the Jabber servers involved on port 5223 and use SSL
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    (Other Jabber servers will not allow it)
    8:20 PM      Friday; June 3, 2011
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     MacBookPro 2Gb( 10.6.7)
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  • IChat can't communicate with the AIM account error window! please help!

    Hello, I have been trying to connect to my AIM account via iChat and for some reason it doesn't let me. A window saying the following appears:
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    "An undefined AIM socket error has occurred."
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    Hi,
    An @Mac.com name is a valid AOL/AIM Screen Name.
    Any Issues and the AIM servers will say the AOL/AIM name or password is incorrect.
    As I said earlier, there can be issues if when you create an @Mac.com or even a MobileMe account Apple lets you create passwords of up to 20 characters (I think).
    The issues is the AIM Server can check the name with Apple but don't parse Passwords that have more then 16 characters (You have to change the Password to 16 characters or less).
    There is also another issue.
    Creating a Name at the @Mac.com page allows you to use spaces as valid characters (As In ralph [email protected]) but again the AIM servers cannot parse these names as Spaces are not Valid at AIM
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    Use the On Line option and answer the security questions.
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    Then go to this page https://settings.aim.com/
    Use the Sign In option top right.
    Enter your @mac.com name and password (It will read AOL at the next page to do that)
    If it works properly then you should be returned to the page I linked you to but it will now have your Screen Name showing above the menu area.
    This will confirm that the @Mac.com name is accepted as a AIM Screen Name.
    If you are still having issues, go to the iChat Menu > Preferences > Accounts
    In the Account Info tab make sure you are logged out (Deselect "Use this Account")
    Go to the Server settings tab
    Change the port from 5190 to 443 (it may also pay to deselect SSL)
    Log back in again.
    Deleting com.apple.ichat.AIM.plist may help.
    If the issue is an incorrect password you may need to delete the entry from the KeyChain (Use KeyChain Access in the Applications/Utilities folder)
    Hope this helps.
    9:33 PM Thursday; March 10, 2011
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

  • IChat can't communicate with the Aim account

    Recently, my iChat AV stopped working, displaying a message iChat can't communicate with the Aim account "xxxxxxxxx". None Time
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    This problem may coincide with my use of an aim importer client on facebook
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    Aim express consistently displays the message saying that I have attempted to log on too many times and to try again, even after I restart the computer and wait half an hour.
    Any help would be much appreciated.
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    Hi,
    Welcome to the    Discussions
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    Try filling in this page and see if it helps
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    10:20 PM Thursday; September 16, 2010
    Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

  • IChat can't communicate with the Jabber account

    Got the instructions for "Configuring iChat for Google Talk" from Google at:
    http://www.google.com/support/talk/bin/answer.py?answer=24076
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    Hi,
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    With iChat Open go to the iChat Menu > Preferences > Accounts
    Click on the Plus Button at the bottom of the List.
    In the top item in the new pane Choose GoogleTalk.
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    You could change the server info in the "old" account or you can highlight it the list then press the minus button to Delete it.
    One other thing.
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    I don't find the Google servers go Off line or drop connections any more (Nowadays) than the AIM ones or other Jabber servers.
    9:21 PM      Monday; May 23, 2011
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     MacBookPro 2Gb( 10.6.7)
     Mac OS X (10.6.7),
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    Message was edited by: Ralph Johns (UK)

  • Messages can't communicate with the account "AIM." Cannot log in to AIM. General error. Try again

    Hi,
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    uncheck SSL in server settings....done deal.  Funny part is I was having the same problem...went to genius bar...they couldnt figure it out...told me to call apple support.  Did that...they told me to re install software after an hour of trying to figure it out...that didnt work either.
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  • Ichat can't communicate with google talk account

    hey there, I keep getting the following error from my ichat; "Ichat can't communicate with google talk account Gmail." Not sure why I am getting this. My ichat has worked fine in the past. Anyone have any idea what's going on? I've already gone into settings and deleted the ichat account and re-installed it. that didn't work...
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    HI,
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    In re-adding the account you ar using the "right"  ending (@gmail.com or @googlemail.com) ?
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    You will need to do this in the Finder
    Use the Go Menu.
    Hold th ALT key and select th Library
    Open Preferences
    Find the .plist and Drag to Trash
    Restart iChat.
    10:13 PM      Friday; June 29, 2012
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     G4/1GhzDual MDD (Leopard 10.5.8)
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  • Ichat can't communicate with my jabber account?

    For the past week, I have gotten the same error message when trying to logon to my ichat account:
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    I went into the preferences and tried a few different things but nothing worked. I returned everything to the original settings and hoped the problem would solve itself. It did not. I deleted the account and recreated it...still no help.
    What should I do??

    Hi,
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    Then chose the Server Settings tab
    Example
    On this pic I have edited out the real Server name.
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    If I was logged out of this account then that Text and Port would be Dark (Black) text and would be editable.
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    Googletalk is one of these.
    If the Mac Firewall is ON (System Preferences > Security > Firewall tab) and in the Advanced Button "Allow Signed Apps" is enables and iChat is in the list then the Firewall will allow iChat to receive incoming data.
    Form there your computer is connected to the Internet.
    This will involve a Modem.
    If the Modem is a DSL model then it is likely to Route which is turn means you may have to set up the ports iChat needs there.  (Meaning it is a router/Modem combined)
    A cable modem generally does not route and those functions are taken up by a router if you use one.
    A Router whether combined or standalone is generally set up using a web browser to access the Interface web pages.
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    Once these are entered they form part of a table.
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    That IP should be the IP of the computer
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    Another method for opening ports is called UPnP (Universal Plug and Play)
    This is simple Enable/Disable setting that allows the apps to tell the router to allow the ports it needs.
    This also allows multiple computers to use the same ports.
    It is fair to say that some brands of router (or Combined device) have UPnP enabled by default so you may never have had to make the settings.
    Do you know if this has been done ?
    8:39 PM      Tuesday; September 13, 2011
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  • "iChat can't communicate with the jabber account, disconnected unexpectedly"

    We are running a Snow Leopard server here in the office, but no one can connect to iChat with their given jabber id. I have tried manually putting the settings in, I have tried letting the computer configure them itself [through system preferences -> accounts -> login options and choosing the networked server], and I have gone through the manuals. I have gone into the server itself and made sure everything is on and functioning, but it just won't connect. I keep getting the same message. I'm guessing there's some small setting that I don't have set right, I'm just not sure what it is and don't even know where to start looking.
    "iChat can't communicate with the Jabber account "[email protected]". Disconnected unexpectedly"
    I've looked through the community and none of the given directions have helped.  I posted on the iChat section, but they suggested I post here. Can anyone out there help me out? We're a small design studio, so we don't have an IT person to do this for me.
    Thanks,
    Gretchen

    No, I know, you always have to assume the other person knows nothing   Okay, through some finagling, I managed to save the log to the server, copy it to my computer from there, and now can copy and paste in here. This is all that was in there at this point:
    3)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'disco-publish' added to chain 'user-load' (order 4 index 19 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'vacation' added to chain 'user-load' (order 5 index 4 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'active' added to chain 'user-create' (order 0 index 20 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'template-roster' added to chain 'user-create' (order 1 index 22 seq 0)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'active' added to chain 'user-delete' (order 0 index 20 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'announce' added to chain 'user-delete' (order 1 index 11 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'disco-publish' added to chain 'user-delete' (order 2 index 19 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'offline' added to chain 'user-delete' (order 3 index 10 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'privacy' added to chain 'user-delete' (order 4 index 2 seq 4)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'roster' added to chain 'user-delete' (order 5 index 3 seq 3)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'vacation' added to chain 'user-delete' (order 6 index 4 seq 3)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'iq-last' added to chain 'user-delete' (order 7 index 0 seq 3)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'iq-private' added to chain 'user-delete' (order 8 index 7 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: module 'iq-vcard' added to chain 'user-delete' (order 9 index 5 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: version: jabberd sm 2.1.24.1-326.6
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: attempting connection to router at 127.0.0.1, port=5347
    Jan  6 11:53:52 marquardtplus jabberd/router[98308]: [127.0.0.1, port=61278] connect
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'announce' added to chain 'pkt-sm' (order 6 index 11 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'help' added to chain 'pkt-sm' (order 7 index 17 seq 0)
    Jan  6 11:53:52 marquardtplus jabberd/router[98308]: [127.0.0.1, port=61278] authenticated as jabberd
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'echo' added to chain 'pkt-sm' (order 8 index 18 seq 0)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'roster' added to chain 'pkt-user' (order 0 index 3 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'presence' added to chain 'pkt-user' (order 1 index 12 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'iq-vcard' added to chain 'pkt-user' (order 2 index 5 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'amp' added to chain 'pkt-user' (order 3 index 9 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'deliver' added to chain 'pkt-user' (order 4 index 13 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/s2s[98312]: connection to router established
    Jan  6 11:53:52 marquardtplus jabberd/router[98308]: [s2s] set as default route
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'vacation' added to chain 'pkt-user' (order 5 index 4 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/router[98308]: [s2s] online (bound to 127.0.0.1, port 61276)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'offline' added to chain 'pkt-user' (order 6 index 10 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/s2s[98312]: [::, port=5269] listening for connections
    Jan  6 11:53:52 marquardtplus jabberd/s2s[98312]: ready for connections
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'disco-publish' added to chain 'pkt-user' (order 7 index 19 seq 0)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'iq-last' added to chain 'pkt-user' (order 8 index 0 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'session' added to chain 'pkt-router' (order 0 index 14 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'disco' added to chain 'pkt-router' (order 1 index 8 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'active' added to chain 'user-load' (order 0 index 20 seq 0)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'roster' added to chain 'user-load' (order 1 index 3 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'roster-publish' added to chain 'user-load' (order 2 index 21 seq 0)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'privacy' added to chain 'user-load' (order 3 index 2 seq 3)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'disco-publish' added to chain 'user-load' (order 4 index 19 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'vacation' added to chain 'user-load' (order 5 index 4 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'active' added to chain 'user-create' (order 0 index 20 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'template-roster' added to chain 'user-create' (order 1 index 22 seq 0)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'active' added to chain 'user-delete' (order 0 index 20 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'announce' added to chain 'user-delete' (order 1 index 11 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'disco-publish' added to chain 'user-delete' (order 2 index 19 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'offline' added to chain 'user-delete' (order 3 index 10 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'privacy' added to chain 'user-delete' (order 4 index 2 seq 4)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'roster' added to chain 'user-delete' (order 5 index 3 seq 3)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'vacation' added to chain 'user-delete' (order 6 index 4 seq 3)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'iq-last' added to chain 'user-delete' (order 7 index 0 seq 3)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'iq-private' added to chain 'user-delete' (order 8 index 7 seq 1)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: module 'iq-vcard' added to chain 'user-delete' (order 9 index 5 seq 2)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: version: jabberd sm 2.1.24.1-326.6
    Jan  6 11:53:52 marquardtplus jabberd/c2s[98309]: connection to router established
    Jan  6 11:53:52 marquardtplus jabberd/router[98308]: [c2s] online (bound to 127.0.0.1, port 61277)
    Jan  6 11:53:52 marquardtplus jabberd/c2s[98309]: [::, port=5222] listening for connections
    Jan  6 11:53:52 marquardtplus jabberd/c2s[98309]: ready for connections
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: attempting connection to router at 127.0.0.1, port=5347
    Jan  6 11:53:52 marquardtplus jabberd/router[98308]: [127.0.0.1, port=61279] connect
    Jan  6 11:53:52 marquardtplus jabberd/router[98308]: [127.0.0.1, port=61279] authenticated as jabberd
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: connection to router established
    Jan  6 11:53:52 marquardtplus jabberd/router[98308]: [marquardtplus-server.local] online (bound to 127.0.0.1, port 61278)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98307]: ready for sessions
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: connection to router established
    Jan  6 11:53:52 marquardtplus jabberd/router[98308]: [marquardtplus.private] online (bound to 127.0.0.1, port 61279)
    Jan  6 11:53:52 marquardtplus jabberd/sm[98306]: ready for sessions
    Jan  6 11:53:52 marquardtplus servermgrd[81]: servermgr_jabber[N]: jabberd service startup completed.
    Jan  6 11:53:53 marquardtplus jabberd/router[98308]: [127.0.0.1, port=61284] connect
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