IChat can't video chat with AIM user

My mother in law has switched from PC to iMac, and wants to video chat with her grandchildren. They are on a PC, and have installed AIM 5.9. Can IM fine, but as soon as we try to hook up a video chat, it fails to connect, saying:
There was a communication error during your chat. iChat encountered errors while communicating with participants in this chat. You can send details etc etc...
Firewall is off in OSX
Any ideas?

Hi
See for mac and pc setup http://www.mvldesign.com/videoconferencetutorial.html
If your tring to video with PC then you might be better off using Skype to do video between Mac and PC.
Mac version http://www.skype.com/download/skype/macosx/index.html
PC version http://www.skype.com/download/skype/windows/helloagain.html
Tony

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