Ichat cant communicate to aim account

For some reason everytime i try and log in to ichat it tells me the message: "ichat cant communicate to aim account" and the status is disconnected
very weird!! please help

Hi,
Welcome to the  Discussions
Can you log in to any AIM/AOL page with that Screen Name a password ?
Try the Sign In option top right here https://settings.aim.com/
It says AIM on that page but will read AOL at the next.
10:42 PM Monday; March 14, 2011
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IChat can't communicate with AIM account

iChat can't communicate with AIM account - I've looked at ALL threads and no success to troubleshooting
Looked into this: https://discussions.apple.com/thread/3558055?tstart=0
I've tried changing my Port number - FAIL
I tried restarting and deleting account - FAIL
Tried creating a new account - FAIL, says there's an error
Tried going through Go > Finder > Library > Preferences to delete the com.apple.ichat.AIM.plist - FAIL, couldn't find in the folder either
Tried going through keychains and permissions - FAIL
I've had the same account for over 13 years (maybe that's why, ha!) and I did nothing to change any settings. Please help! Work depends on it!

Hi,
If it is an AIM name (i.e. Registered at AIM) then there seems to be a rush of Suspended Accounts recently.
Some have found that touring abroad seems to be the latest reason.
You then need to go to the Suspended Account Help Page and use the TOS General Email link.
If you have an @Mac.com name that is of course a Valid AIM Screen Name as well as an Apple ID means that the password has to be changed at Apple.
However the AIM server cannot tell that this has been done.
One person reported recently that the person they contacted via the TOSGeneral email link did not seem to know about the agreement with Apple that AIM has and that they had to change the "Flagging" on the account at their end.
Although a "Hacking" of an AIM account is not unheard of it is rare.
The TOS General link is still the best route I know of on that score.
9:30 PM Wednesday; August 22, 2012
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IChat not connecting to AIM account

I can seldomly ever connect to AIM on my iChat app.
Im using te standard AIM 4.7 from AOL.com, but iChat cant connect.

Hi
Apart from Rj's advice.... Do you use the same AIM screen on both apps ?
Have you set the Multiple Logins option in iChat > Preferences > Accounts section
Select the AIM account in question and then the Account info tab. This has a check box at the top of the pane to Enable Mulitple Logins.
You have to be logged out of AIM first (all apps)
11:28 AM Tuesday; May 23, 2006

Trouble connecting Ichat with friend using AIM account on a pc

Hi, I am new to Apple's and Ichat. I am attempting to video chat with a friend, who is using an AIM account on a pc. We have tried turning her firewall off. I am unable to connect with her. I keep getting a communication error. Any advice would be greatly appreciated.

First try to connect to the Apple "bot" test servers listed here. Then, at the bottom of that same webpage, there is a list of "real-people" Mac testers. See whether you can work them. That will let us know whether the problem resides on your end (a Mac/router/ports problem) or her end (PC/AIM/ports/exceptions problem). Post back and let us know how things work out for you Mac-to-Mac.
If you can't get ahold of a real people contact tester, I could contact test with you if you want. My setup has worked "out of the box" since day 1. However, I configure my iChat security to only allow people on my buddy list to see that I'm online. So I'd need to know your AIM screen name so I could temporarily add it to my buddy list or you'd never see me online. You would have to email your screen name to me, and a suggested time to try a test. Between 7PM and 9PM MDT works best for me. To get my email address, copy the following line into Terminal.app and hit enter:
echo 9274185136367780862791258724411398020885770P|dc
To get my AIM screen name, copy the following line into Terminal.app and hit enter:
echo 502754583644136110388490P|dc
But I'd try the contact testers listed on Ralph's website first -- they probably aren't as limited in their available hours of operation

IChat features with a aim account?

I would like to do some screen sharing/ichat theatre stuff with my father. I have a .mac account and he dose not. If I got him an AIM account would we still be able to do all of that fun stuff?
Thanks.

If I got him an AIM account would we still be able to do all of that fun stuff?
Yes. The only thing which AIM accounts cannot do is to perform an encrypted text chat.
(31549)

IChat won't recognize AIM account password

Hi, I tried to use iChat for the first time today by establishing an AIM.com account.
iChat has the right account name for me, but every single time I try to log in, it tells me that the password or id is incorrect. I can log into AIM.com just fine. I checked the iChat preferences and put in all the right information and it is still refusing to log me in, saying it is incorrect.
How should I proceed? I have an important video conference to do with iChat this week, very concerned. Thank you.

Hi,
Welcome to the  Discussions
Can I ask if you registered a straight forward name as in ralphjohns or used and existing email address ?
If you used an email address does it have any unusual characters ?
For a long time the AIM servers have had links to various ISPs and Apple to allow those Email addresses to be valid AIM names (so [email protected] would work). However these try to confirm the password you have registered with those sources and certainly Apple Passwords can be longer than 16 characters which are then not allowed on the AIM Servers.
Registering a email address on the AIM registration page means you can set a password there and it should tell you if it were too long.
There is also the issue of special characters.
I have not tired to register an email ID but I do know that the regular method forbids certain characters.
I can foresee that AIM may check the email ID is valid but not check any character issues.
AS a test delete com.apple.ichat.AIM.plist and restart iChat.
This file in found in Hard drive/Users/(your account name)/Library/Preferences
This will force iChat to re-establish the Connection for login.
If that does not work go to the iChat Menu > Preferences > Accounts section and the Server settings tab and change the port to 443
(SSL must be On for Snow Leopard and then press Enter to "Set" the change)
Also try it with SSL Off as the AIM SSL server falls over more often than the regular server.
It is late where I am and I may not reply again until my tomorrow.
10:56 PM Friday; May 14, 2010
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IChat funktioniert nicht mit aim account

Ich wollte mit meinem Grosvater iCht ausprobieren da man, nicht wie bei FaceTime, noch den Bildschirm übertragen kann. Skype wollte er nicht mehr. Als wir alles Installiert hatten, wollten wir mal einen Video-Chat starten. Die Kamera leuchtete oben, aber das Fenster für den Anruf öffnete sich nicht. Wir Probierten alles aus, nur der Chat ging. Kann mir jemand sagen woran das liegt? Oder ist dies normal? Bitte antwortet! Vielen Dank schon im Voraus.

Ich habe jetzt auf Google talk umgestellt und jetzt funktioniert es.

How can I un-setup my AIM account from iChat?

Maybe this is a dumb question but I'm a new mac user. I just set up iChat with my old AIM account but I decided I don't want anything having to do with AOL on my new computer. Can anyone tell me how I can UN-setup my AIM account with iChat?

Hi
Goto ichats prefs/accounts highlight the account and click on the - button at the bottom of the window.
Tony

Ichat keeps disconnecting my AIM

i recently changed my router from belkin to my old wired linksys because the belkin broke. ive bee having problems even before i had this linksys, but the problem continues...
ichat keeps disconnecting my aim account without any notice. so while it shows that i am available on my end, no body can see me on their buddy list.
my router details are below. i have tried using port 443 and the default for aim, neither works. any suggestions?

Try iChat without the SSL Login option
8:26 PM Saturday; July 4, 2009

IChat can't communicate with my AIM account

Hi, every time i try go to to my ichat it automatically logs me out, and when i try to log back in, it says "iChat can't communicate with the AIM account 'aforever0203' and The AIM server has temporarily limited your account due to too much activity. Try again in a few minutes" This has been happening for days, please help!

HI,
Go here https://settings.aim.com/
Can you sign in there ?
This will not work for newer @me.com and @icloud.com IDs issued under iCloud ( I notice there are at least 2 Me Toos clicked)
With Apple IDs there have been issues over the last few months about accounts getting Suspended when people have travelled to foreign lands.
The "normal" fix with AIM names is to Change the Password but obviously changing the Apple Passwords cannot be seen by AIM.
In that case you need This link about Suspended accounts and you need to use the TOS General email address.
(You need to explain very carefully that you have an Apple ID and that AIM cannot see any Password Change and that they will have to reset the account manually - some support staff seem not to know that Apple have an agreement that Apple IDs are also AIM Valid Names)
If it is a plain AIM name a Password reset should correct the issue.
11:09 PM Saturday; January 12, 2013
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I'm getting an error message saying that "iChat can't communicate with the AIM account __"

I'm getting an error message saying that "iChat can't communicate with the AIM account __" I don't know what to do because google.com isn't coming up either...Please help!

Hi,
For any AIM valid Name (AIM, @mac.com or MobileMe) go to the IChat Menu > Preferences > Accounts
Select the account in the list then in the Server Settings tab change the port from 5190 to 443
Also try it without the SSL option.
(Go to the Account info tab to select the Use this Account option to Log in).
Do you mean you have a GoogleTalk account of some kind ?
One based on Google Mail accounts (@gmail.com or @googlemail.com) should have talk.google.com listed as the server in iChat (Server Settings for your Google Account)
There are Other Google accounts (Non Email) that can have Talk Enabled and these do connect to a server called google.com
Both these forms login to the Jabber servers involved on port 5223 and use SSL
It is possible with Google though to also change this to port 443.
(Other Jabber servers will not allow it)
8:20 PM Friday; June 3, 2011
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 MacBookPro 2Gb( 10.6.7)
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"Limit the Logs to the Bits above Binary Images."  No, Seriously

IChat can't communicate with the AIM account error window! please help!

Hello, I have been trying to connect to my AIM account via iChat and for some reason it doesn't let me. A window saying the following appears:
"iChat can't communicate with the AIM account "name of account".
"An undefined AIM socket error has occurred."
Please help with this. What is going on?

Hi,
An @Mac.com name is a valid AOL/AIM Screen Name.
Any Issues and the AIM servers will say the AOL/AIM name or password is incorrect.
As I said earlier, there can be issues if when you create an @Mac.com or even a MobileMe account Apple lets you create passwords of up to 20 characters (I think).
The issues is the AIM Server can check the name with Apple but don't parse Passwords that have more then 16 characters (You have to change the Password to 16 characters or less).
There is also another issue.
Creating a Name at the @Mac.com page allows you to use spaces as valid characters (As In ralph [email protected]) but again the AIM servers cannot parse these names as Spaces are not Valid at AIM
Use iForgot to check the name. You can also change passwords via this.
Use the On Line option and answer the security questions.
That should confirm whether the account/Screen Name/Apple ID works.
Then go to this page https://settings.aim.com/
Use the Sign In option top right.
Enter your @mac.com name and password (It will read AOL at the next page to do that)
If it works properly then you should be returned to the page I linked you to but it will now have your Screen Name showing above the menu area.
This will confirm that the @Mac.com name is accepted as a AIM Screen Name.
If you are still having issues, go to the iChat Menu > Preferences > Accounts
In the Account Info tab make sure you are logged out (Deselect "Use this Account")
Go to the Server settings tab
Change the port from 5190 to 443 (it may also pay to deselect SSL)
Log back in again.
Deleting com.apple.ichat.AIM.plist may help.
If the issue is an incorrect password you may need to delete the entry from the KeyChain (Use KeyChain Access in the Applications/Utilities folder)
Hope this helps.
9:33 PM Thursday; March 10, 2011
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IChat can't communicate with the Aim account

Recently, my iChat AV stopped working, displaying a message iChat can't communicate with the Aim account "xxxxxxxxx". None Time
I have been able to successfully log on with other accounts using the application.
I have tried the 443 port switch and the firewall technique.
This problem may coincide with my use of an aim importer client on facebook
I have since severed all ties between the aim account and the facebook account
I have tried using Adium and aim express but to no avail.
Aim express consistently displays the message saying that I have attempted to log on too many times and to try again, even after I restart the computer and wait half an hour.
Any help would be much appreciated.
Thanks

Hi,
Welcome to the  Discussions
Umm, Sounds like an issue created by trying to unhook Facebook from AIM.
Try filling in this page and see if it helps
http://www.aim.com/suspended_account/report.adp
You will not get a reply and it may still take a day or two.
10:20 PM Thursday; September 16, 2010
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IChat using AIM account suddenly won't work with MAC accounts

Hello,
Our company is all Mac and uses ichat on a daily basis for employees to communicate around the world. I have a user in Canada who is experiencing a perplexing problem.
Until recently, her iChat text ability worked just fine, whether it was to another user with an AIM or Mac ID. She is using an AIM ID. However, there are now 2 users that have Mac ID's that she is unable to receive or send text messages from. If they send her a message, it shows she has an incoming message but she cannot open it. Nor can she send them a message. She can however, video chat with them. I thought at first it had something to do with her having an AIM account and them having Mac accounts, but she is still able to send and receive messages from all other users with Mac accounts.
I have gone through all her settings that I can think of; nothing is blocked. I asked her if she noticed the problem after an update or something like that. She thinks she was prompted to do a software update shortly before the problem started, but she's not 100%. She's on a MacBook running Mac OS X 10.5.8 and iChat 4.0.2 (604).
Any insight into fixing this would be greatly appreciated!

Hi,
Check the two @Mac names are not set to use Encryption.
9:21 PM Wednesday; November 3, 2010
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Cannot sign in to my iChat/Aim account.

I have to AIM accounts, and one I can sign into, and one I cannot.
The one I cannot is my main one and I need it.
I tried signing on on my phone, on AOL mail, AIM on the mac, but none of these work. Plus, sometimes when I go on the AIM website, it doesn't work for me, but that's only sometimes.
When I try to sign in on AIM for Mac, it says that there is an unknown error. When I try to sign in on iChat it gives me a message:
iChat can't communicate with the AIM account "-insert sn here-".
None
(Time)
I really don't know what to do. I changed in the preferences the number to 443 and I made sure that my Aim account couldn't be used in two places at once.
Now I just don't know what to do.
Help?
Thank you in advance.

Hi,
Can you go to the Applications folder ?
One Click iChat to Highlight it.
Then use the Apple (CMD) key and i together (Get Info from the File Menu in the Finder).
Near the top of the panel that opens use the reveal triangle to show you the second section. (The Orange Boxed bit in this pic)
What version Number does yours read ?
Your Profile say you are on OS 10.5.8
Therefore iChat should be at 4.0.8
Using an Install Disk to reinstall it can have it several version below the OS and they need to match.
IF you have not done this start with downloading and Installing this COMBO Update
http://support.apple.com/kb/DL866
Once you have done that go to Applications/Utilities and Open Disk Utility.
Select your Hard Drive (Left) and the First Aid Tab (right)
Use the Repair Permissions button lower left on the right hand pane.
Report back when iChat is at version 4.0.8
A reinstall is the normal way to get the Done Button to appear.
However if you are on a Managed Account rather than the Admin account you may have issues with Parental Controls.
8:41 PM Sunday; May 30, 2010
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Ichat cant communicate to aim account

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