Ichat Connection Speeds

Little Problem, ill try and make it simple. Live and play hockey in Germany, and parents wants to watch the games back in canada, but they are not available. With Ichat I tried allowing sharing my screen with them but the connections speeds are too low and read max 40-50 kbps which isnt enough to support the feed. Anyway that I can boost that up to 500-1000 so the video stream is clean? Might be a stupid question, but i've searched everything and can't figure it out. Thanks

Hi,
For a Video chat you need at least 100kbps for a one way chat.
That is you have to have a usable speed of 100kbps.
If you have a 128kbps Upload Speed you get about 80% of that reported in Speed test sites which comes down to 104kbps (in round numbers).
Some of other hardware you have will also play a part, such as the Processor and how busy that or the Graphics card may be.
I presume you are watching or playing back the Video of the games and then Sharing the Screen to show that.
This might be an option if the Game is a live TV feed to your computer.
(I initially thought you were doing it from the game and couldn't see why you were doing it by Screen Share)
Technically Screen Share is a picture of much less quality and does not require the same sort of Bandwidth/Internet Connection Speed.
The 10.5.x (iChat 4.x) specs are here and are essentially the same for iChat 5 (Snow Leopard 10.6.x)
If it is a recording that plays back in Quicktime Player I would think of using the iChat Theatre option.
There are drawbacks to this as the ration stays at 4:3 and your recording may well be in 16:9 and iChat will cut off the edges which may be unhelpful for a game like hockey.
The controlling factor in this is the Upload speed you have as iChat will work on this and not the Download speed if it is different (it is usually much higher).
8:27 PM Saturday; November 6, 2010
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    0x917de000 - 0x91829fff com.apple.HIServices 1.5.2 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
    0x91848000 - 0x9185efff com.apple.LangAnalysis 1.6.3 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
    0x9186a000 - 0x91885fff com.apple.FindByContent 1.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ FindByContent.framework/Versions/A/FindByContent
    0x91890000 - 0x918cdfff com.apple.LaunchServices 182 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LaunchServices.framework/Versions/A/LaunchServices
    0x918e1000 - 0x918edfff com.apple.speech.synthesis.framework 3.5 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ SpeechSynthesis.framework/Versions/A/SpeechSynthesis
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    0x91a3e000 - 0x91a54fff libcups.2.dylib /usr/lib/libcups.2.dylib
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    0x91bbe000 - 0x91bd8fff com.apple.ImageIO.framework 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libPng.dylib
    0x91bdd000 - 0x91bdffff com.apple.ImageIO.framework 1.5.4 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ ImageIO.framework/Versions/A/Resources/libRadiance.dylib
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    0x91d75000 - 0x91dcefff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvMisc.dylib
    0x91dd7000 - 0x91dfbfff com.apple.Accelerate.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
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    0x92716000 - 0x92793fff com.apple.DesktopServices 1.3.6 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
    0x927d4000 - 0x92a04fff com.apple.Foundation 6.4.8 (567.29) /System/Library/Frameworks/Foundation.framework/Versions/C/Foundation
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    0x92bac000 - 0x92bacfff com.apple.Carbon 10.4 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x92bae000 - 0x92bbefff com.apple.ImageCapture 3.0.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
    0x92bcd000 - 0x92bd5fff com.apple.speech.recognition.framework 3.6 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
    0x92bdb000 - 0x92be1fff com.apple.securityhi 2.0.1 (24742) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SecurityHI.fr amework/Versions/A/SecurityHI
    0x92be7000 - 0x92c78fff com.apple.ink.framework 101.2.1 (71) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Ink.framework /Versions/A/Ink
    0x92c8c000 - 0x92c90fff com.apple.help 1.0.3 (32.1) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Help.framewor k/Versions/A/Help
    0x92c93000 - 0x92cb1fff com.apple.openscripting 1.2.5 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
    0x92cc3000 - 0x92cc9fff com.apple.print.framework.Print 5.2 (192.4) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/Print.framewo rk/Versions/A/Print
    0x92ccf000 - 0x92d32fff com.apple.htmlrendering 66.1 (1.1.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HTMLRendering .framework/Versions/A/HTMLRendering
    0x92d59000 - 0x92d9afff com.apple.NavigationServices 3.4.4 (3.4.3) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/NavigationSer vices.framework/Versions/A/NavigationServices
    0x92dc1000 - 0x92dcffff com.apple.audio.SoundManager 3.9.1 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CarbonSound.f ramework/Versions/A/CarbonSound
    0x92dd6000 - 0x92ddbfff com.apple.CommonPanels 1.2.3 (73) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/CommonPanels. framework/Versions/A/CommonPanels
    0x92de0000 - 0x930d5fff com.apple.HIToolbox 1.4.9 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/HIToolbox.fra mework/Versions/A/HIToolbox
    0x931db000 - 0x931e6fff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/OpenGL
    0x931eb000 - 0x93206fff com.apple.DirectoryService.Framework 3.2 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
    0x93256000 - 0x93256fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
    0x93258000 - 0x9390efff com.apple.AppKit 6.4.8 (824.42) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
    0x93c8f000 - 0x93d0afff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
    0x93d43000 - 0x93dfdfff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
    0x93e40000 - 0x93e40fff com.apple.audio.units.AudioUnit 1.4.2 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
    0x93e42000 - 0x94003fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
    0x94049000 - 0x9408afff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
    0x94092000 - 0x940ccfff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
    0x940d1000 - 0x940e2fff com.apple.CoreVideo 1.4 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
    0x94126000 - 0x9416efff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
    0x94178000 - 0x941b6fff com.apple.vmutils 4.0.2 (93.1) /System/Library/PrivateFrameworks/vmutils.framework/Versions/A/vmutils
    0x941fa000 - 0x9420bfff com.apple.securityfoundation 2.2.1 (28150) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
    0x94219000 - 0x94257fff com.apple.securityinterface 2.2.1 (27695) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
    0x94273000 - 0x94282fff com.apple.CoreGraphics 1.258.61 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
    0x94289000 - 0x94294fff com.apple.CoreGraphics 1.258.61 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
    0x942e0000 - 0x942fafff com.apple.CoreGraphics 1.258.61 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
    0x94300000 - 0x945bafff com.apple.QuickTime 7.1.3 /System/Library/Frameworks/QuickTime.framework/Versions/A/QuickTime
    0x9471e000 - 0x94864fff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
    0x948f0000 - 0x948fffff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
    0x94906000 - 0x9492ffff com.apple.LDAPFramework 1.4.2 (69.1.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
    0x94935000 - 0x94944fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
    0x94948000 - 0x9496dfff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
    0x94979000 - 0x94996fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
    0x9499d000 - 0x94a03fff com.apple.Bluetooth 1.7.14 (1.7.14f14) /System/Library/Frameworks/IOBluetooth.framework/Versions/A/IOBluetooth
    0x94cc2000 - 0x94d54fff com.apple.WebKit 419 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
    0x94dae000 - 0x94e30fff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
    0x94e69000 - 0x95148fff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
    0x952c7000 - 0x952eafff libxslt.1.dylib /usr/lib/libxslt.1.dylib
    0x96471000 - 0x96471fff com.apple.vecLib 3.3.1 (vecLib 3.3.1) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
    0x96958000 - 0x9697afff com.apple.speech.LatentSemanticMappingFramework 2.5 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
    0x969eb000 - 0x96ac2fff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLProgramma bility.dylib
    0x96add000 - 0x96adefff com.apple.opengl 1.4.16 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLSystem.dy lib
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    0x96c3c000 - 0x96c3cfff com.apple.MonitorPanelFramework 1.1.1 /System/Library/PrivateFrameworks/MonitorPanel.framework/Versions/A/MonitorPane l
    0x9739e000 - 0x97487fff com.apple.viceroy.framework 278.2 /System/Library/PrivateFrameworks/VideoConference.framework/Versions/A/VideoCon ference
    0x97bcb000 - 0x97bcdfff com.apple.DisplayServicesFW 1.8.2 /System/Library/PrivateFrameworks/DisplayServices.framework/Versions/A/DisplayS ervices
    0x97dfa000 - 0x988dafff com.apple.QuickTimeComponents.component 7.1.3 /System/Library/QuickTime/QuickTimeComponents.component/Contents/MacOS/QuickTim eComponents
    0x98aea000 - 0x98aecfff com.apple.QuickTimeH264.component 7.1.3 /System/Library/QuickTime/QuickTimeH264.component/Contents/MacOS/QuickTimeH264
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    0x98d07000 - 0x98dc4fff com.apple.QuickTimeMPEG4.component 7.1.3 /System/Library/QuickTime/QuickTimeMPEG4.component/Contents/MacOS/QuickTimeMPEG 4
    0x9923b000 - 0x99246fff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
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    I've changed my preferences on iChat to have no bandwith limit and I went through system preferences to change the streaming on Quicktime to 1.5. I even had the person I was trying to connect with do the same thing.
    Any ideas on how to fix this?

    Hi CodLBi,
    The Quicktime Streaming drop down has various speeds.
    Most of these get converted into the numbers indicated.
    56k for dial-up is obviously 56
    384k for cable or DSL is 384 and so on with
    1.5Mbps being 1500
    Automatic and LAN/Intranet are not numbers directly so return odd figures.
    Automatic is known to be a 0 (zero)
    It is not so match is not there but that it is a number iChat can not use.
    iChat needs the number to be at least 100 (k) to be able to Video chat 1-1
    If you quit iChat and then run this line in Terminal
    /Applications/iChat.app/Contents/MacOS/iChat -errorLogLevel 7
    You can see the figure ichat Sees.
    QUit iChat
    Quit Termninal
    9:33 PM Friday; May 11, 2007

  • Connection Speed reading for external USB Modem ????

    In previous versions of the Mac OS, I've been able to see a readout of my connection speed achieved with a dial-up modem and telephone line (e.g. 28 kbps, 33 kbps, 50 kbps etc etc) but under this latest 10.5 Version of OS X I can't see this speed in the networking software that controls my Apple USB modem.
    Has this feature been dropped with 10.5 ?
    If not, how do I see the speed. It would be very helpful to see it as I sometimes travel to some pretty remote areas where phone lines are poor - so if you know the actual connect speed you have a good idea of what sort of size of downloads to attempt and not to attempt while on-line.
    I can see such parameters as my time connected and IP address assigned by the ISP, but no connect speed.

    I realize the speed that used to be shown was the initial speed the two modems involved, mine and the ISP's, negotiated to establish the connection and I also realize that is not the actual download speed.
    But it's still helpful to know that initial speed because it is a rough indicator of line quality ands gives one an idea of how rapidly he will be able to communicate - clearly there will be a significant difference for the better in performance for the online session if one can achieve a connect speed of, say 50k, as opposewd to 28k or less on a poorer line.

  • Issues with Infinity - Connection Speed & Other Pr...

    Hi all,
    I had Infinity installed on 2nd November.  Besides some issues with BT mixing up delivery addresses the installation by Kelly Comms went smoothly, and was setup within 45 mins.
    Initial speeds were very good, achieving 74Mb/s Down & 18Mb/s Up with a Ping/Latency of 5ms  Excellent really considering the sub 5Mb/s I was used to with ADSL.  The high connection speeds remained over the weekend until about 4pm on November 5th.  I found that the Openreach Modem had lost connection (flashing DSL light) and my HH3 Broadband light was a steady orange.  I left this for a while before picking up my landline to call customer services only to find that my line was dead with no dial tone.
    Broadband eventually came back on service later that afternoon, but at a much lower speed of 43Mb/s Down, and an almost impossibly slow 0.97Mb/s Up.  Ping/Latency has also slowed to around 20ms.  During the evening I managed to get through to customer services in India, who were able to start dealing with the fault on my phone line. 
    Initially I was told it would be the 12th of November that the problem with the phone line would be resolved.  Fortunately enough it was then fixed the following morning by an apparent engineer visit.  I was unaware of this action until later in the day, but had noticed before leaving for work that Broadband was yet again down.
    So to cut a long story short: I have a phone line that works, but a big reduction in connectivity speed especially upstream speed.  Should I be contacting BT to investigate yet another potential problem bearing in mind that I am still within the supposed '10 day training' window.
    (All speed tests have been conducted via a PC connected by ethernet directly to the HH3)
    If anyone can advise me it would be much appreciated.

    Hi Tidycarrot,
    Welcome to the Forum. What was the speed estimate given to you when you signed up to the service? If the speeds you are see are well below that estimate, send me in your details using the link below and I'll run a few test on you line from here.
    http://bt.custhelp.com/app/contact_email/c/4951
    Thanks
    Paddy
    BTCare Community Mod
    If we have asked you to email us with your details, please make sure you are logged in to the forum, otherwise you will not be able to see our ‘Contact Us’ link within our profiles.
    We are sorry but we are unable to deal with service/account queries via the private message(PM) function so please don't PM your account info, we need to deal with this via our email account :-)

  • IChat connects to Apple test server but no one else for A/V

    I've been trying to get iChat working with 2 other people who've both managed to to successfully talk to others through iChat A/V. I was told by Apple's support line that if I could connect to Appleu3test01 successfully, then it had to be the other users, as things on my end were ok. I can connect to that, as can the other users, but I can't connect to them at all, not if they ping me, or I try them. (or anyone else as far as I know) So does anyone have any ideas? Here's the error log if this helps:
    Date/Time: 2007-11-11 17:33:07.906 -0500
    OS Version: 10.5 (Build 9A581)
    Report Version: 4
    iChat Connection Log:
    2007-11-11 17:32:40 -0500: AVChat started with ID 2890000857.
    2007-11-11 17:32:40 -0500: stardog8503: State change from AVChatNoState to AVChatStateWaiting.
    2007-11-11 17:32:40 -0500: 0x19c05110: State change from AVChatNoState to AVChatStateInvited.
    2007-11-11 17:32:47 -0500: 0x19c05110: State change from AVChatStateInvited to AVChatStateConnecting.
    2007-11-11 17:32:47 -0500: stardog8503: State change from AVChatStateWaiting to AVChatStateConnecting.
    2007-11-11 17:33:02 -0500: 0x19c05110: State change from AVChatStateConnecting to AVChatStateEnded.
    2007-11-11 17:33:02 -0500: 0x19c05110: Error -8 (Did not receive a response from 0x19c05110.)
    2007-11-11 17:33:02 -0500: stardog8503: State change from AVChatStateConnecting to AVChatStateEnded.
    2007-11-11 17:33:02 -0500: stardog8503: Error -8 (Did not receive a response from 0x19c05110.)
    Video Conference Error Report:
    9.016194 @SIP/SIP.c:2719 type=4 (900A0015/0)
    [SIPConnectIPPort failed]
    11.017646 @SIP/SIP.c:2719 type=4 (900A0015/0)
    [SIPConnectIPPort failed]
    932.927408 @SIP/SIP.c:2719 type=4 (900A0015/0)
    [SIPConnectIPPort failed]
    934.928785 @SIP/SIP.c:2719 type=4 (900A0015/0)
    [SIPConnectIPPort failed]
    971.728276 @SIP/SIP.c:2719 type=4 (900A0015/0)
    [SIPConnectIPPort failed]
    973.728534 @SIP/SIP.c:2719 type=4 (900A0015/0)
    [SIPConnectIPPort failed]
    Video Conference Support Report:
    7.015698 @SIP/Transport.c:2353 type=1 (00000000/0)
    [INVITE sip:user@rip SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK4f0f4e0f0c5cf58a
    Max-Forwards: 70
    To: "u0" <sip:user@rip>
    From: "0" <sip:user@lip:16402>;tag=437240089
    Call-ID: c99c7c88-90a3-11dc-ad32-8f56d44b4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 726
    v=0
    o=mike 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2400
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:2713066856
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:2589130768
    7.516269 @SIP/Transport.c:2353 type=1 (00000000/0)
    [INVITE sip:user@rip SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK4f0f4e0f0c5cf58a
    Max-Forwards: 70
    To: "u0" <sip:user@rip>
    From: "0" <sip:user@lip:16402>;tag=437240089
    Call-ID: c99c7c88-90a3-11dc-ad32-8f56d44b4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 726
    v=0
    o=mike 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2400
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:2713066856
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:2589130768
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    [INVITE sip:user@rip SIP/2.0
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    Max-Forwards: 70
    To: "u0" <sip:user@rip>
    From: "0" <sip:user@lip:16402>;tag=437240089
    Call-ID: c99c7c88-90a3-11dc-ad32-8f56d44b4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 726
    v=0
    o=mike 0 0 IN IP4 lip
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    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:2589130768
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    [INVITE sip:user@rip SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK0f0b3d933258366c
    Max-Forwards: 70
    To: "u0" <sip:user@rip>
    From: "0" <sip:user@lip:16402>;tag=252709007
    Call-ID: cacde272-90a3-11dc-ad32-8e6b6d7f4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
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    v=0
    o=mike 0 0 IN IP4 lip
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    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:2589130768
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    [INVITE sip:user@rip SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK0f0b3d933258366c
    Max-Forwards: 70
    To: "u0" <sip:user@rip>
    From: "0" <sip:user@lip:16402>;tag=252709007
    Call-ID: cacde272-90a3-11dc-ad32-8e6b6d7f4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
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    v=0
    o=mike 0 0 IN IP4 lip
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    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:2589130768
    10.518468 @SIP/Transport.c:2353 type=1 (00000000/0)
    [INVITE sip:user@rip SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK0f0b3d933258366c
    Max-Forwards: 70
    To: "u0" <sip:user@rip>
    From: "0" <sip:user@lip:16402>;tag=252709007
    Call-ID: cacde272-90a3-11dc-ad32-8e6b6d7f4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
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    v=0
    o=mike 0 0 IN IP4 lip
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    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:2589130768
    930.926759 @SIP/Transport.c:2353 type=1 (00000000/0)
    [INVITE sip:user@rip SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK6f8099d911104055
    Max-Forwards: 70
    To: "u0" <sip:user@rip>
    From: "0" <sip:user@lip:16402>;tag=967620490
    Call-ID: f04eef8a-90a5-11dc-ad32-e2afa1504012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 726
    v=0
    o=mike 0 0 IN IP4 lip
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    m=audio 16402 RTP/AVP 110 121 12 3 0
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    a=rtpID:1823635697
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    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:3000003711
    931.427494 @SIP/Transport.c:2353 type=1 (00000000/0)
    [INVITE sip:user@rip SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK6f8099d911104055
    Max-Forwards: 70
    To: "u0" <sip:user@rip>
    From: "0" <sip:user@lip:16402>;tag=967620490
    Call-ID: f04eef8a-90a5-11dc-ad32-e2afa1504012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 726
    v=0
    o=mike 0 0 IN IP4 lip
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    m=audio 16402 RTP/AVP 110 121 12 3 0
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    a=rtpmap:113 X-AAC_LD/44100
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    a=rtpID:1823635697
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    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:3000003711
    932.428112 @SIP/Transport.c:2353 type=1 (00000000/0)
    [INVITE sip:user@rip SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK6f8099d911104055
    Max-Forwards: 70
    To: "u0" <sip:user@rip>
    From: "0" <sip:user@lip:16402>;tag=967620490
    Call-ID: f04eef8a-90a5-11dc-ad32-e2afa1504012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
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    v=0
    o=mike 0 0 IN IP4 lip
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    m=audio 16402 RTP/AVP 110 121 12 3 0
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    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:3000003711
    932.928311 @SIP/Transport.c:2353 type=1 (00000000/0)
    [INVITE sip:user@rip SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK4cdd6d965904992f
    Max-Forwards: 70
    To: "u0" <sip:user@rip>
    From: "0" <sip:user@lip:16402>;tag=1867850766
    Call-ID: f1805d94-90a5-11dc-ad32-ffb3b4e84012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
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    v=0
    o=mike 0 0 IN IP4 lip
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    m=audio 16402 RTP/AVP 110 121 12 3 0
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    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:3000003711
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    [INVITE sip:user@rip SIP/2.0
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    Max-Forwards: 70
    To: "u0" <sip:user@rip>
    From: "0" <sip:user@lip:16402>;tag=1867850766
    Call-ID: f1805d94-90a5-11dc-ad32-ffb3b4e84012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 726
    v=0
    o=mike 0 0 IN IP4 lip
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    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:3000003711
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    [INVITE sip:user@rip SIP/2.0
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    Max-Forwards: 70
    To: "u0" <sip:user@rip>
    From: "0" <sip:user@lip:16402>;tag=1867850766
    Call-ID: f1805d94-90a5-11dc-ad32-ffb3b4e84012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 726
    v=0
    o=mike 0 0 IN IP4 lip
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    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:3000003711
    969.728007 @SIP/Transport.c:2353 type=1 (00000000/0)
    [INVITE sip:user@rip SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK54d5492b0b2ea8f4
    Max-Forwards: 70
    To: "u0" <sip:user@rip>
    From: "0" <sip:user@lip:16402>;tag=1954576717
    Call-ID: 076f6974-90a6-11dc-ad32-a27d12bf4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
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    v=0
    o=mike 0 0 IN IP4 lip
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    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:3010484766
    970.228606 @SIP/Transport.c:2353 type=1 (00000000/0)
    [INVITE sip:user@rip SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK54d5492b0b2ea8f4
    Max-Forwards: 70
    To: "u0" <sip:user@rip>
    From: "0" <sip:user@lip:16402>;tag=1954576717
    Call-ID: 076f6974-90a6-11dc-ad32-a27d12bf4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
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    v=0
    o=mike 0 0 IN IP4 lip
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    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:3010484766
    971.229101 @SIP/Transport.c:2353 type=1 (00000000/0)
    [INVITE sip:user@rip SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK54d5492b0b2ea8f4
    Max-Forwards: 70
    To: "u0" <sip:user@rip>
    From: "0" <sip:user@lip:16402>;tag=1954576717
    Call-ID: 076f6974-90a6-11dc-ad32-a27d12bf4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
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    v=0
    o=mike 0 0 IN IP4 lip
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    m=audio 16402 RTP/AVP 110 121 12 3 0
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    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:3010484766
    971.729170 @SIP/Transport.c:2353 type=1 (00000000/0)
    [INVITE sip:user@rip SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK075b2a565f23defc
    Max-Forwards: 70
    To: "u0" <sip:user@rip>
    From: "0" <sip:user@lip:16402>;tag=238415251
    Call-ID: 08a0f060-90a6-11dc-ad32-adf2c05f4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 726
    v=0
    o=mike 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2400
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:3425368125
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:3010484766
    972.229771 @SIP/Transport.c:2353 type=1 (00000000/0)
    [INVITE sip:user@rip SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK075b2a565f23defc
    Max-Forwards: 70
    To: "u0" <sip:user@rip>
    From: "0" <sip:user@lip:16402>;tag=238415251
    Call-ID: 08a0f060-90a6-11dc-ad32-adf2c05f4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 726
    v=0
    o=mike 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2400
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:3425368125
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:3010484766
    973.230381 @SIP/Transport.c:2353 type=1 (00000000/0)
    [INVITE sip:user@rip SIP/2.0
    Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK075b2a565f23defc
    Max-Forwards: 70
    To: "u0" <sip:user@rip>
    From: "0" <sip:user@lip:16402>;tag=238415251
    Call-ID: 08a0f060-90a6-11dc-ad32-adf2c05f4012@lip
    CSeq: 1 INVITE
    Contact: <sip:user@lip:16402>;isfocus
    User-Agent: Viceroy 1.3
    Content-Type: application/sdp
    Content-Length: 726
    v=0
    o=mike 0 0 IN IP4 lip
    s=0
    c=IN IP4 lip
    b=AS:2147483647
    t=0 0
    a=hwi:1056:2:2400
    a=iChatEncryption:NO
    a=bandwidthDetection:YES
    m=audio 16402 RTP/AVP 110 121 12 3 0
    a=rtcp:16402
    a=rtpmap:121 speex/16000
    a=rtpmap:122 speex/8000
    a=rtpmap:113 X-AAC_LD/44100
    a=rtpmap:110 X-AAC_LD/22050
    a=rtpmap:3 GSM/8000
    a=rtpmap:0 PCMU/8000
    a=rtpID:3425368125
    m=video 16402 RTP/AVP 123 126 34
    a=rtcp:16402
    a=rtpmap:123 H264/90000
    a=rtpmap:126 X-H264/90000
    a=rtpmap:34 H263/90000
    a=fmtp:34 imagesize 1 rules 30:352:288
    a=framerate:30
    a=RTCP:AUDIO 16402 VIDEO 16402
    a=fmtp:126 imagesize 0 rules 20:640:480:640:480:20
    a=fmtp:123 imagesize 0 rules 20:640:480:640:480:20
    a=rtpID:3010484766
    Video Conference User Report:
    0.000000 @:0 type=5 (00000000/16402)
    [Local SIP port]
    4.364860 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
    [IP And Port Data With Caller IP And Port Data: Obtained 80 bytes of local IP and port data (2 entries). Remote data was 160 bytes (4 entries).
    7.011965 @Video Conference/VideoConferenceMultiController.m:1509 type=5 (00000000/0)
    [Initiate Conference To User Cert Version: u0 with 160 bytes of connection data.
    914.049298 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
    [IP And Port Data With Caller IP And Port Data: Obtained 80 bytes of local IP and port data (2 entries). Remote data was 0 bytes (0 entries).
    930.922578 @Video Conference/VideoConferenceMultiController.m:1509 type=5 (00000000/0)
    [Initiate Conference To User Cert Version: u0 with 160 bytes of connection data.
    935.212221 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
    [IP And Port Data With Caller IP And Port Data: Obtained 80 bytes of local IP and port data (2 entries). Remote data was 0 bytes (0 entries).
    963.072853 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
    [IP And Port Data With Caller IP And Port Data: Obtained 80 bytes of local IP and port data (2 entries). Remote data was 0 bytes (0 entries).
    969.682930 @Video Conference/VideoConferenceMultiController.m:1509 type=5 (00000000/0)
    [Initiate Conference To User Cert Version: u0 with 160 bytes of connection data.
    973.966696 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
    [IP And Port Data With Caller IP And Port Data: Obtained 80 bytes of local IP and port data (2 entries). Remote data was 0 bytes (0 entries).
    Binary Images Description for "iChat":
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    0x18174000 - 0x1817bfff com.apple.JavaVM 12.0.0 /System/Library/Frameworks/JavaVM.framework/Versions/A/JavaVM
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    0x181a1000 - 0x181bdfff com.apple.QuartzComposer.ExtraPatches 2.0 (106) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/Resources/ExtraPatches.plugin/Contents/MacOS/ExtraPatches
    0x181d6000 - 0x181e3fff com.apple.QuartzComposer.Backdrops 1.0 (1) /System/Library/Graphics/Quartz Composer Patches/Backdrops.plugin/Contents/MacOS/Backdrops
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    0x8fe00000 - 0x8fe2dfff dyld /usr/lib/dyld
    0x90003000 - 0x90053fff com.apple.HIServices 1.6.0 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
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    0x9005e000 - 0x90076fff com.apple.openscripting 1.2.6 (???) /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/OpenScripting .framework/Versions/A/OpenScripting
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    0x96a6d000 - 0x96a9efff com.apple.quartzfilters 1.5.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzFilters .framework/Versions/A/QuartzFilters
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    0x96b77000 - 0x96b77fff com.apple.Carbon 136 /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
    0x96b78000 - 0x96b8efff com.apple.DictionaryServices 1.0.0 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/Diction aryServices.framework/Versions/A/DictionaryServices
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    0x96ba0000 - 0x96d69fff com.apple.security 5.0 (31122) /System/Library/Frameworks/Security.framework/Versions/A/Security
    0xba900000 - 0xba916fff libJapaneseConverter.dylib /System/Library/CoreServices/Encodings/libJapaneseConverter.dylib
    I have a "CPE Modem" from Paradyne, model number 02-00100-01 there is no router connected, and I am using DSL that runs at around 768k
    ANY advice or suggestions would be greatly appreciated.

    Ok,
    Ummm Where to start.
    In the Beginning .... (nope to far back)
    There was the bloke, Babbage.... (Still too far...)
    Ok the internet and you computer have what are called Ports.
    Different sorts of data can be put on different ports even though it is effectively over one connection.
    There are 65535 ports in all (+ whether you count 0).
    Since the internet came about some of these ports were more commonally used before everyone got worried about Security.
    So some ports are always open on most devices and not subject to the "features" that involve other ports. These ports are below the 1024 threshold and that includes the ones the mail apps use and web browsing.
    Because of the way these ports are allowed you can almost though different Network devices such as modem and several routers together and those ports will work - Hence the phrase "I can get on the internet" is almost meaningless.
    In Terms of what doe iChat 4 use we have to start with a iChat 3 Apple Doc
    http://docs.info.apple.com/article.html?artnum=93208 Don't worry about how this page actually looks, There is a table at the bottom of this page http://www.ralphjohnsuk.dsl.pipex.com/pantherports.html (It shoes 10.3.x firewall setting as well as Tiger 10.4.x firewall as well)
    Then we have to look at an iChat 4 Apple Doc
    http://docs.info.apple.com/article.html?artnum=306688
    This points to the changes in the port iChat now uses for the Video or Audio part of the chat.
    So iChat 4 has the same Jabber ports (TCP 5220, 5222, 5223)
    The same Bonjour Ports (5297, 5298, 5353 on UDP and 5298 on TCP)
    The same A/V invite port (5678 on UDP)
    iChat 3 at this point uses port 5060 on UDP then moves to 4 ports from the group of twenty (16384-16403) (If busy it move 4 ports UP the group)
    iChat 4 does not use port 5060 but uses the 16402 AND then send the Video and Audio down the same port as well. If this is not available it moves DOWN one port at a time.
    Some ISPs do block port 5060 (And the other SIP/VoIP port 5060-5063)
    iChat 4 should get around this issue.
    As to opening them in a router or modem - that depends on the features your device(s) have, how you want or have them linked together, the security you want and how many computers you have.
    This site http://portforward.com/routers.htm list many device that can route.
    Clicking on your will take you a page about applications that need ports open.
    That page (using iChat) will take you to a page that will give you the Default access information (IP, User ID and Password). (It goes on to tell you how to Port Forward but don't worry about this now.
    Once you have accessed your device check every single menu to see if you have UPnP and if it is active.
    At this point come back and tell us which devices you have, which are doing DHCP, if you found UPnP and how many computers you have ?
    7:54 PM Thursday; November 15, 2007

  • Problems with the Fios 20/5 connection speed in my area dropping down to less than 3mbs.

    I have written out a flyer that I plan to go door to door with. Since I am under contract with Verizon, I am forced to honor my side of the contract. Even if they are allowed to make me pay for a service that I am not completely getting. I am very displeased and as soon as my contract is up, I will change back to My local cable companies all in one that does not require a contract and has no issue such as the one I am having.
    Do you have Verizon Fios Internet?
    Are you on the 20/5 connection?
    If so, you may not be getting the speed you are paying for. I am on a 20/5 connection and when my computer is on for longer than an hour the internet download speed with Verizon Fios starts to slow down until it is below 3mbs. It takes about 24 hours to get down to 3mbs but only about an hour or two to get down to about 6-7mbs when I am paying for 20mbs…
    I have 3 computers in my home that have Windows Vista, Windows XP home edition and Windows Media Edition 2005. All of the computers run into this same exact issue, I have tried every setting I could think of with my 24 years of computer technical experience. I finally took one machine with Windows XP and ran a full format on the hard drive and reinstalled a fresh Windows Xp Operating system onto the hard drive so it is a bare bones OS. This way there is no other software on the machine that could possibly be causing the problem and found that when I connected online through Verizon Fios the machine still ran into the same exact issue. This proves to me that the issue is not on any of my machines.
    Now all of this time my buddy that lives 1.2 miles away from my house has been having the same issue with three computers at his home also. He has Windows Vista on two machines and Windows XP Pro on one.
    When I concluded that it was a Verizon Fios issue, after a few months of trying to get by, researching, diagnosing and losing much information in order to verify it was on Verizon’s side, I contacted technical support at Verizon’s online website. The agent and I went through the regular procedure that anyone would have to go through and I patiently explained what I had done to try to diagnose the issue. The agent came to the conclusion that he could not figure out the problem so he guessed that the Verizon router/modem may be the issue and told me he would send me a new one by mail.
    I received the new Verizon router/modem, installed it and had to call to have it activated. Afterward it still had the same exact issue as the prior router/modem. So now we know it’s not my computers, it’s not the router/modem. My Verizon router/modem is connected right at the Optical Network Terminal (ONT), which is the box that connects the fiber-optics to your home, usually just inside or outside your garage wall. Mine is just outside…
    From here my buddy, who has been having this problem also the entire time, called the local office of Verizon Fios and an installer was setup to come over to his home and trouble shoot the issue. My buddy called me and told me when the installer was headed to his home and I met him at his home to see what the installer found and in hope that my issue would be fixed at the same time. The installer went through the system at his house and was frustrated about not finding the reason for the issue and ready to leave without fixing anything. I simply asked that he stay long enough to see the issue present itself within an hour-hour and a half.
    His laptop itself already showed the speed drop from 20mbs to between 16-17mbs, it was on its way down. He basically told us something that online tech support already stated to me, it is extremely difficult to prove it is on Verizon’s side. In other words it is extremely difficult to prove it, in a way that will convince Verizon to check its own servers, routers and software updates to their own systems. The installer, good guy, couldn’t/wouldn’t stay but we did convince him not to simply drop the issue. He called shop and they sent another installer out to take over the issue.
    The new installer, great guy, got up to speed on what was already done at my buddies home. The first installer, checked and replaced the Verizon router/modem, checked the wiring and splitters. Basically went through the entire system up to the Optical Network Terminal (ONT), the box that connects the fiber-optics to your home. He pulled and replaced the Optical Network Terminal (ONT), thinking that perhaps the unit was compromised. While he was doing this job a tech was called and asked to stop by for assistance with the issue. The tech checked the computers inside and tried to do some settings that the main office informed him to try. I explained to the tech that the same issue was happening at my house, that I went through every setting I could think of and find online to help alleviate the issue. After some shop talk about what I had tried, including the full format and reinstall of the operating system on one of my machines, he just as I came to the conclusion that it couldn’t be with the computers and since everything that had to do with the Verizon Fios system from the street to the end-user computer had been checked, verified and/or replaced, the issue had to be coming from Verizon’s main office.
    The installer had already checked the main at the road that has the 3x2 green service cover on it by the side walk. Everything was in good working order. The tech called the main office to see if my buddy and I were on the same hub, basically a big splitter that continues the service from the main office to the homes, we were not. So that was ruled out…
    My understanding of the system ends there. The only other components I know of are the Main branch’s routers, servers and software.
    Verizon had a new connection speed added to their system, 25/15 about the same time our issue began. So I am guessing that when they updated the system to include this new connection speed they corrupted the software for the 20/5 connection.
    We have been waiting to hear from the tech that was at my buddy’s house, to see if the issue will be dealt with. My buddy has called him a couple of times and he has mentioned that he is trying to get it addressed and to call back if we hadn’t heard from him. He remembered who he and I were and what the issue was, so I believe he is taking it seriously. How far he can move the issue is beyond me…
    I want to add that my buddy and I have been customers with the all in one package from Verizon Fios since their services have moved into our area, about a year and a half… It has only been since about June that this issue has presented itself, before then we were on 7th heaven with the speeds. We couldn’t have been more than happy with the services.
    This issue has caused that to all go afoul, not only do the speeds get down to less than 3mbs but the speed is not smooth at all. Rather the 3mbs speed is stop and go, freezing in between at times, very choppy. Barely usable at times, unless you restart the computers and start over.
    We are hoping that anyone with Verizon Fios Internet Services will keep an eye on their speeds by going to http://speedtest.net and doing tests to verify they are getting the speeds they are paying Verizon for.
    This is what it will take for Verizon to take this issue seriously is to gather everyone on the system that may be having the same issue. I believe it is everyone that is within the 1.2 miles from my house to my buddy’s and will distribute flyers to each and every house in between.
    If you find that your speed is not as fast as it should be please contact me and I will add you to the list, this way we can see exactly how far this problem covers and perhaps it will also help to show a pattern and understanding as to why the issue is present in the first place.
    My contact information,
    I have left this out here, you can contact me on these forums...

    Actually what this came down to was an issue between Windows Vista and an Ethernet Card on one of the machines in each of our local networks.
    Even though our two machines are 6 years apart, we both have the same ethernet adapter on our main desktops. A RealTek RTL8139/810x Family Fast Ethernet Nic. It seems that the adapter does not work at the 20mbs download speeds with Vista. For some reason the adapter does not shut down when the computer does? I don't understand why but it doesn't, it keeps the connection alive. I removed the ethernet cable and pulled the power cable and had my two other computers still connected to the network and found that the issue was resolved. The way I found out was that I used the connections on my main computer to hook up one I had laying around and through further testing found the problem no longer existed...
    Then I realized that my buddy and I installed Windows Vista at about the same time, a couple of months ago. Funny how you can forget an important detail like that. Then I remembered that he had the same identical ethernet adapter as I did, I had noticed that while trouble shooting his computer at his home but didn't think it was important at the time. Until the issue was narrowed down to the adapter, then it all seemed to all fall into line.
    Quite humbling... In the end, anyone who has Windows Vista and this NIC probably will have problems with the 20mbs download speed of the computers on their own networks. I tried the latest Vista driver from RealTek and also tried to roll back the driver, with no success....
    Back at the beginning when we first had fios installed in our homes there wasn't an issue when we had the 10/2 speeds and had Vista. Then we decided to change from Vista to XP because we both were having issues as to what programs you could use and which you could not, shortly after having fios installed. Then when verizon upgraded us to 20/5 we were amazed at the speed and still had no issue because we had XP on our main computers with the RealTek adapters...
    We reinstalled Vista because it seemed like we were having more issues with XP by getting hit with Antivirus2008 and its variants and thought it time for a change back...
    It didn't really hit us that Vista could be the culprit because we both have a laptop in our networks that have had Vista on them from the get go when there were no issues... We also didn't notice just how bad it was right away and over time kind of left the Vista install out of the equation.
    Just strange that one computer can effect all the other computers on the network, even when it is shut down...
    I allowed the other two computers to run 24hours and the issue did not present itself, when I added the main computer with the RealTek adapter back to the mix it reappeared. The Realtek adapter is the only real common denominator between his machine and mine.
    So now we have three choices,
    We can go back to Windows XP.
    We can buy a new NIC or a wireless card to replace the RealTek...
    Hopefully this post will help anyone else who runs into this problem, it has been very frustrating to say the least...
    Thanks to everyone for their help and I apologize for complaining about verizon when it was not a verizon issue. I came to the conclusion that the only part verizon really played was upgrading us to a 20/5 tier which I am thankful for...
    Would be nice if this card was on a list that Verizon support could use to troubleshoot , diagnose or eliminate for future support issues.
    Message Edited by keiser0619 on 08-06-2009 03:58 PM

  • Slow Internet Connection Speeds caused by Ethernet Controller Driver

    Problem:  Internet connection speeds are 1/10 of available connection speed.
    1. Problem statement is based on running speed tests at cnet, speedtest.net, and AT&T.
    2. I am paying for 12 MBps down load speed but I only get about 1.5 MBps.
    3. Other computers in household get 11+ MBps connected to the same ethernet cable and also different ethernet cables.
    4. I traced the problem to the network controller driver.
    5. I updated to the latest driver with no change in performance.
    6. After some experimenting I found that if I re-install the driver after the computer is booted up, the internet connection down load speeds increase to 11+ MBpS (typically around 11.4 with maximum capability of 12)
    I have assumed that the driver does not load properly the first time, but why?  Or is there some other cause or setting that I have overlooked?
    Board: MSI Z77A-G43
    Bios: Version 2.0
    Ethernet Controller:  RealTek RTL8168B PCIe GBE Family Controller
    Ethernet Controller Driver:  7.65.1025.2012
    VGA:   NVIDIA GeForce GTX 550 Ti
    PSU:   Raidmax RX630Z 630W
    Intel Core i7-2700K Sandy Bridge 3.5GHz LGA 1155 95W
    MEM: 4x4gb
    HDD (Primary): Western Digital  WD5000HHTZ-04N21V0 500MB
    HDD (Secondary): Hitachi Deskstar HDS723020BLA642 2TB
    OS: Windows 7 64bit Professional

    Have you installed all of the most recent drivers:
    http://www.msi.com/product/mb/Z77A-G43.html#/?div=Driver&os=Win7%2064
    There is also an realtek firmware update included in the latest bios:
    >>Beta BIOSes<<
    2.8 is the latest official & there are two newer beta bios's there as well.

  • My Lacie Big Extreme Hard drive does not show connection speed

    *My Concern*
    Hi I have a Lacie Big Extreme Hard drive, which although works fine is not showing its connection, shows up in the system profiler as 'Connection Speed Unknown'. -Should I be worried? I have other drives connected to my G5 Dual 2 gig machine and no problem their they all show their connection speeds.
    *Other Firewire 'Unknown Speed connection' related Problem*
    I had a DVD LaCie Dual layer portable Firewire drive which recently suffered from the same problem and I had to send it back. This was due to it slowly developing a fault of not being able to burn dual layer disks properly.
    *What I have done to try and remedy the situation.*
    I have been able to do the following but I am afraid with no change in the system Profiler;-
    1 Trashed the whole system and rebuild
    2 repair my permissions
    3 empty out all my caches with OnyX (third party app) version 1.8.5
    4 Disconnected all drives and reconnected them one by one to see if there are any anomalies within the system
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    So my concern is if a device which is Firewire shows up in the system profiler as connection speed unknown should I begin to worry even though it appears to be functioning.
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    Please see below a shot of my System profiler so you can see what I mean:-
    *(Important Note)*
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    File System: HFS+
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    Manufacturer: LaCie Group SA
    Model: 0x0
    GUID: 0xD04B741A058BFC
    Maximum Speed: Up to 800 Mb/sec
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    Unit Software Version: 0x10483
    Unit Spec ID: 0x609E
    Firmware Revision: 0x102
    Product Revision Level: 912
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    OS9 Drivers: Yes
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    Hi BDAqua - thanks a lot for replying - really appreciate your help. I was using Time machine to back up on the old lacie drives that I have - I just backed up on both lacies and they backed up faster for some reason but that might have been because they were very small back ups as I did full back ups on Tuesday night - this is the info under the USB section > hardware > about my mac - it didn't show the speed like the example you gave me though but it still backed none the less  :
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    If the drive is working fine on one system but failing on another especially with the "clicking" sound this is an issue with the system not being able to supply enough power to power the device.
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