IChat does't display buddy list when opened & shuts down when opening prefs
I just did the software update and like some other people am having some problems. When I open iChat, the buddy list doesn't come up and I didn't see anything in the menu bars to open it. Also, when I open preferences the program just shuts down before prefs opens. Please help me out if you know how to fix it! Thanks
Go to Users/(your account)/Library/Preferences and delete com.apple.ichat.plist.
Restart iChat.
Similar Messages
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What does BEX64 indicate when Lightroom shuts down when attempting to print a photo?
What does BEX64 indicate when Lightroom shuts down when attempting to print a photo?
Sure:
Apple - iPod touch – Feedback -
Why is my computer shutting down when i try to sync with itunes
does anyone know why my computer is shutting down when i'm trying to sync my i pod. I have tried reinstaling itunes but it hasnt helped.
iPhone, iPad, or iPod touch: Windows displays a blue screen message or restarts when connecting your device
or maybe:
iTunes for Windows: System restarts, blue screen, or quits unexpectedly when accessing iTunes Store -
Computer shuts down when I click on the list or grid display button
I've uninstalled an reinstalled 3 times and instead of the computer shutting down when I start itunes as it was doing, it only does it when I click on the display as a list, grid or cover display button. However it seems to unistall some parts at the same time as I can't open it all afterwards (error message says its not installed). This started to occur after a couple of weeks of non use and when I last used it I purchased songs from itunes. I now have current version but didn't when it first statred to happen. Help!!
Okay ... we'd better have a closer look at the minidumps the PC has been producing to see if they can turn up any additional information on what we're dealling with here.
Open "My Computer", and see if you can find a directory called C:\Windows\Minidump. (That's where minidumps usually go on a PC, so long as the Systemroot hasn't been set to some other folder.)
If it's been collecting minidumps, there should be files in there with names like "Mini(number-numbers).dmp"
(If you have "Hide filename extensions for known file types" enabled in Windows, the ".dmp" extension may not appear on the dump files. The numbers in the file name will be different for each minidump, if minidumps are present.)
Once we've tracked down some minidumps, we can have a go at analysing them.
1. Download and install the Windows debugging tools from here:
http://www.microsoft.com/whdc/devtools/debugging/installx86.mspx
2. Go to Start, All Programs, Debugging Tools For Windows, Windbg
Once you open Windbg, you will presented with a blank screen.
3. Click on "File > Symbol File Path". Here you will enter the symbols
path. Symbols are needed to effectively debug.
The path will be:
SRVc:symbolshttp://msdl.microsoft.com/download/symbols
4. Enter in this path and click OK. Now, go to "File > Save Workspace"
so that your symbols path is saved for future use.
5. Go to "File > Open Crash Dump" and load the file.
(An "Open Crash Dump" screen will appear ... doubleclick "My Computer", doubleclick "Local Disk", doubleclick "Windows", doubleclick "Minidump", and doubleclick on one of the minidumps in there.)
You will/should get a message to save base workspace information. Choose no.
Now you will get a debugging screen. It takes a little bit to run it,
as the symbols have to be downloaded as they are needed.
After the "bugcheck analysis" part of the screen comes up, look for the component that seems to be causing the crash. (It'll say "Probably caused by" ...)
Let us know the precise name of the component. (Include any file name extensions like .dll or .sys.)
If you can, have a look at several of your crash dumps. Are all the crashes being caused by the same component? If not, could you let us know the names of the various components being cited in the various crash dumps? -
Firefox automatically loaded a new version recently. The new version does not shut down when I close the browser it continues running in the background. In addition it opens Adobe Reader for a brief time and then that closes. Everything worked fine before this new version.
See "Hang at exit":
* http://kb.mozillazine.org/Firefox_hangs
* https://support.mozilla.com/kb/Firefox+hangs -
My iPad acting so weird tonight. When it shut down automatically because the battery has been drained. When I opened it, it creates some weird sounds like *swoosh* blahblah. It does make me feel nervous. Can someone help me? Does it already broken?
adetoye50 wrote:
Dear Contacts Journal Support Team,
FYI, this is a user to user support forum. You are NOT addressing Apple here.
Honestly, I doubt anyone is really going to take the time to read the novel you have written. -
Why does my iPad shut down when I try to open Facebook?
Why does my iPad shut down when I try to open Facebook? it just started doing this 3 days ago. I cannot get into my Facebook account on my iPad!!
Close all apps in the multi-task window and try again.
1.Double-click the Home button.
2. Swipe the app's preview up to close it.
3. Preview will fly off the screen. -
Adobe Photoshop CC shuts down when trying to open a file or save it!
Adobe Photoshop CC shuts down when trying to open a file or save it. I'm running windows 7 professional and have tried unistalling/reinstalling preferences but does not work. I will list the events logs for help in seeing what I need to do to make this work. Please help!
This is the first of 2 errors listed associated with photoshop cc.
Log Name: Application
Source: .NET Runtime
Date: 10/12/2014 9:52:29 AM
Event ID: 1026
Task Category: None
Level: Error
Keywords: Classic
User: N/A
Computer: Owner-PC
Description:
Application: Photoshop.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.TypeInitializationException
Stack:
at P1.WICCODEC.CODEC.ImageCoreBasedDecoder..ctor(System.Runtime.InteropServices.ComTypes.ISt ream, System.String)
at P1.WICCODEC.CODEC.WICBitmapDecoder.CreateICDecoder(System.Runtime.InteropServices.ComType s.IStream)
at P1.WICCODEC.CODEC.WICBitmapDecoder.QueryCapability(System.Runtime.InteropServices.ComType s.IStream, UInt32 ByRef)
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name=".NET Runtime" />
<EventID Qualifiers="0">1026</EventID>
<Level>2</Level>
<Task>0</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-10-12T14:52:29.000000000Z" />
<EventRecordID>62867</EventRecordID>
<Channel>Application</Channel>
<Computer>Owner-PC</Computer>
<Security />
</System>
<EventData>
<Data>Application: Photoshop.exe
Framework Version: v4.0.30319
Description: The process was terminated due to an unhandled exception.
Exception Info: System.TypeInitializationException
Stack:
at P1.WICCODEC.CODEC.ImageCoreBasedDecoder..ctor(System.Runtime.InteropServices.ComTypes.ISt ream, System.String)
at P1.WICCODEC.CODEC.WICBitmapDecoder.CreateICDecoder(System.Runtime.InteropServices.ComType s.IStream)
at P1.WICCODEC.CODEC.WICBitmapDecoder.QueryCapability(System.Runtime.InteropServices.ComType s.IStream, UInt32 ByRef)
</Data>
</EventData>
</Event>
Second Error
Log Name: Application
Source: Application Error
Date: 10/12/2014 9:52:30 AM
Event ID: 1000
Task Category: (100)
Level: Error
Keywords: Classic
User: N/A
Computer: Owner-PC
Description:
Faulting application name: Photoshop.exe, version: 14.2.1.570, time stamp: 0x52f4a1d7
Faulting module name: KERNELBASE.dll, version: 6.1.7601.18409, time stamp: 0x531599f6
Exception code: 0xe0434352
Fault offset: 0x0000812f
Faulting process id: 0x16c8
Faulting application start time: 0x01cfe62c123b9d8e
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop CC\Photoshop.exe
Faulting module path: C:\Windows\system32\KERNELBASE.dll
Report Id: 633cd65f-521f-11e4-a63f-001cc0725d07
Event Xml:
<Event xmlns="http://schemas.microsoft.com/win/2004/08/events/event">
<System>
<Provider Name="Application Error" />
<EventID Qualifiers="0">1000</EventID>
<Level>2</Level>
<Task>100</Task>
<Keywords>0x80000000000000</Keywords>
<TimeCreated SystemTime="2014-10-12T14:52:30.000000000Z" />
<EventRecordID>62868</EventRecordID>
<Channel>Application</Channel>
<Computer>Owner-PC</Computer>
<Security />
</System>
<EventData>
<Data>Photoshop.exe</Data>
<Data>14.2.1.570</Data>
<Data>52f4a1d7</Data>
<Data>KERNELBASE.dll</Data>
<Data>6.1.7601.18409</Data>
<Data>531599f6</Data>
<Data>e0434352</Data>
<Data>0000812f</Data>
<Data>16c8</Data>
<Data>01cfe62c123b9d8e</Data>
<Data>C:\Program Files\Adobe\Adobe Photoshop CC\Photoshop.exe</Data>
<Data>C:\Windows\system32\KERNELBASE.dll</Data>
<Data>633cd65f-521f-11e4-a63f-001cc0725d07</Data>
</EventData>
</Event>The first error has nothing to do with Photoshop - that's some .NET application.
The second error is most likely connected to a third party plugin or driver.
And you're running Photoshop CC (14.x) instead of the current Photoshop CC 2014 (15.x). -
Why does Macbook Pro have gray "curtain"and msg to shut down when playing video online?
Hi,
I have a MacBook Pro running Snow Leopard v 10.6.8 and have put on all the security updates.
I bought this machine just days after the newest MBP's were released with Lion because I wanted to stay with Snow Leopard
From the very beginning I would have occasional "gray screens" with a message that I'd encounterd a problem and needed to shut down. It always occured while I was watching a streaming video online (Flash?) but it didn't always happen. I updated my Flash plugin and that seemed to help. I use both Safari and FireFox and both are now updated to the latest versions.
I had also noticed via iCleanMemory that my memory availability was very low .....I always have many tabs open in my browsers and have backup software that backs up to online storage running and when I watched a video, it dropped to almost 0 and everything ran slow. I had 4 GB Ram.
So, I ordered new ram and put that in and now have 8 GB. Machine runs fast. Love it....except it keeps giving me that veil of gray and the message to shut down. It happens several times a day now and while usually in conjunction with watching a video clip, it's not always the case. But I have lots of available memory. That wasn't the issue.
I found an Apple Support paper relative to needing a video update on some mid 2010 MBP's and downloaded it. It won't install and says it won't run on my system so that didn't help.
I'm at my wits' end trying to keep this thing running. Everytime I have to shut it down it means a minimum of 8 min...sometimes more.....before it will restart. If I try to restart sooner than that, it begins to boot and then just has lines and lines of numbers and code running across it....and often continuous beeping sounds and I have to hold the button down to shut it off again. If I wait long enough, it does boot back up and sometimes runs fine as long as I'm not watching video clips, a streaming tv show or clicking on a lot of links in web pages.
I don't believe it has shut down when I was doing anything that wasn't web related....i.e. on a browser. And, when I was running with only 4 gb ram, it rarely shut down, just ran very, very slowly. Now with 8 gb ram it is speedy but doesn't seem to want to keep working!
Anyone have any ideas what I should try next?
Thanks
PaulaHi Allan,
Thanks for your reply.
I have been closing iCleanMemory but the shut down (kernel panic) was still happening. Not sure how to go about uninstalling it as it's one that runs at start-up and dragging it to the trash might not get rid of it completely. I"ll find it's web site and see if they have any info.
Haven't checked your web link yet (it's late and gotta get to bed) but will do so tomorrow.
I also run Backblaze and DropBox that begin at startup and are constantly updating in the background, iStatMenus and Sharpshooter.
The kernel panics were happening....tho much less frequently.....before i put iClean Memory on. If I remember right, I installed it just because I had those periodic shut downs and wondered if it was a lack of memory. Because I then saw that memory was very low all the time, I decided I must need to put more memory in. And that seems to have made the issue worse while also making the machine work faster for the time it is running.
Now, I've been working on here for a couple of hours and had no problem at all......but I haven't asked it to play any kind of video. Before I quit for the night, I'll try to watch the last one I tried that caused it to shut down and see if it does it again.
I do appreciate your help as I have just enough knowledge about these things to be dangerous.
Paula -
Why does my macbook shut down when I am watching a film using airplay on apple TV?
why does my macbook shut down when I am watching a film using airplay on apple TV?
It appears to shut down and all the open programmes are closed
-
iTunes keeps shutting down when I open it up. The message says iTunes has stopped working. A problem has caused the program to stop working correctly. Windows will close the program and notify you if a solutions is found.
For general advice see Troubleshooting issues with iTunes for Windows updates.
The steps in the second box are a guide to removing everything related to iTunes and then rebuilding it which is often a good starting point unless the symptoms indicate a more specific approach. Review the other boxes and the list of support documents further down the page in case one of them applies.
Your library should be unaffected by these steps but there is backup and recovery advice elsewhere in the user tip.
If you've already tried something like the above then try opening iTunes in safe mode (press and hold down CTRL+SHIFT as you start iTunes) then going to Edit > Preferences > Store and turning off Show iTunes in the Cloud Purchases. You may find that iTunes opens normally now.
tt2 -
I am having problems with Firefox. When I click on the shortcut, or the .exe file nothing happens. I check task manager to see if it is running and it does not show Firefox is running.
But when I shut down the computer then the browser shows up right before the computer shuts down. I have tried starting the browser in safe mode and the same thing happens. I cannot give any troubleshooting info because the browser is not visible for me to click on help or any other button.Certain Firefox problems can be solved by performing a ''Clean reinstall''. This means you remove Firefox and any leftover program files and then reinstall Firefox. Please follow these steps one by one:
#Download the latest Desktop version of Firefox from http://www.mozilla.org and save the setup file to your computer.
#After the download finishes, close all Firefox windows (click Exit from the Firefox or File menu) and confirm all upcoming messages.
#Now, uninstall Firefox by following the steps mentioned in the [[Uninstall Firefox from your computer#w_uninstall-firefox|Uninstall Firefox]] article.
'''IMPORTANT:''' On Windows, the uninstaller has the option to remove your personal data and settings. Make sure that you do '''not''' check this option; otherwise all of your bookmarks, passwords, extensions, user customizations and other Firefox [[Profiles|user profile data]] will be removed from your computer.
After uninstalling Firefox on Windows, delete the "Mozilla Firefox" program folder, located by default in one of these locations:
* '''(On 32-bit Windows)''' ''C:\Program Files\Mozilla Firefox''
* '''(On 64-bit Windows)''' ''C:\Program Files (x86)\Mozilla Firefox''
#Go to the Windows Start menu and click on "Computer".
#In the Explorer window that opens, double click Local Disk (C:) to open the C:\ drive.
#Find the "Program Files (x86)" folder or "Program Files" folder.
#* On 32-bit Windows, double-click the '''Program Files''' folder to open it.
#* On 64-bit Windows, you will see a "Program Files (x86)" folder AND a "Program Files" folder. Open the '''Program Files (x86)''' folder.
#Look for a '''Mozilla Firefox''' folder. If you find one, right-click it and select ''Delete'' and confirm that you want to move the folder to the Recycle Bin.
Now, go ahead and reinstall Firefox:
#Double-click the downloaded installation file and go through the steps of the installation wizard.
#Once the wizard is finished, choose to directly open Firefox after clicking the Finish button.
Please report back to see if this helped you! -
IE shuts down when I open PDFs
Why does IE shut down when I try to open a PDF file on line
Some more info.................I have uninstalled and reinstalled iTunes and Quicktime. No fix. I can access the store on my other desktop computer which I also updtated to the newest version, so I think it's some setting in my laptop. As I said, it works great until I click on "iTunes Store" then it shuts the whole program down.
-
Email shuts down when open address book
Was unable to find if this was already covered but my email shuts down when I try to open the address book on the mail page (haven't ever used it, so don't have addresses there yet. When I open the address book icon in the dock, it tries to open, but then closes
Sorry to have been AWOL..under the weather...can only check everyother day or so. Followed your directions...
Received email from Apple Support Re: “Application Suddenly Quits” info
No dialog box appears/Restarting does not correct.
Can’t read application’s documentation unless app opens/no documents in app.
Used disk utility
How do I do this?
-1. Uninstalling any third-party plug-ins or enhancements for the application that's quitting unexpectedly. When you update an application or Mac OS X, a plug-in or enhancement you previously installed may not be compatible any longer.
Checked to updates for Address Book software – none, however there was an update for OSX to 10.4.8 - should I do this?.
Disconnected all other devices (should I have to do this?? Printer? Speakers?)
Also suggested
Running Apple Hardware Test, on a disc that came with your computer. If you just installed hardware, such as additional memory, Apple Hardware Test can tell you if it's defective. If you can't find Apple Hardware Test, take your computer to an Apple Authorized Service Provider.
Should I do this?
RE: Console.log
2007-01-16 16:48:13.279 Address Book[249] -[ABAddressBook sharedAddressBook] Can't ABACQUIREFILELOCK Framework/AddressBook/ABAddressBook.m:2730
RE: System.log
Jan 2 11:11:37 Christopher-Anns-Computer mdimportserver[220]: -[ABAddressBook sharedAddressBook] Can't ABACQUIREFILELOCK Framework/AddressBook/ABAddressBook.m:2730
Jan 2 12:15:38 Christopher-Anns-Computer mdimportserver[232]: -[ABAddressBook sharedAddressBook] Can't ABACQUIREFILELOCK Framework/AddressBook/ABAddressBook.m:2730
Jan 2 13:29:59 Christopher-Anns-Computer mdimportserver[238]: -[ABAddressBook sharedAddressBook] Can't ABACQUIREFILELOCK Framework/AddressBook/ABAddressBook.m:2730
Jan 2 13:30:38 Christopher-Anns-Computer launchd: Server 0 in bootstrap 1103 uid 0: "/usr/sbin/lookupd"[218]: exited abnormally: Hangup
Jan 16 12:14:51 localhost kernel[0]: Got boot device = IOService:/MacRISC2PE/pci@f2000000/AppleMacRiscPCI/mac-io@17/AppleKeyLargo/ata- 4@1f000/KeyLargoATA/ATADeviceNub@0/IOATABlockStorageDriver/IOATABlockStorageDevi ce/IOBlockStorageDriver/TOSHIBA MK4018GAS Media/IOApplePartitionScheme/untitled@9
Jan 16 12:17:35 Christopher-Anns-Computer mdimportserver[140]: -[ABAddressBook sharedAddressBook] Can't ABACQUIREFILELOCK Framework/AddressBook/ABAddressBook.m:2730
Jan 16 12:17:51 Christopher-Anns-Computer mDNSResponder: ERROR: Only name server claiming responsibility for "Christopher Ann [Christopher-Anns-Computer.local].ttp4daemon.tcp.488319386462643." is "."!
Jan 16 12:17:51 Christopher-Anns-Computer mDNSResponder: ERROR: unknown result in regservice_callback: -65538
And what is this about???? Am I being spied upon?
Jan 3 09:51:45 localhost kernel[0]: ADB present:8c
Jan 3 09:51:45 localhost kernel[0]: Security auditing service present
Jan 3 09:51:45 localhost kernel[0]: BSM auditing present
Jan 3 09:51:45 localhost kernel[0]: disabled
Thanks soooooo very much for your help. -
N900 shuts down when opening slider
Does anyone else have this problem? I believe I've figured out that it happens when I put a certain battery in it. I have three, total, because my previous phone was a 5800, so I had ordered an extra one. So, now I have three that I can use in my N900.
I think it is an official Nokia battery because it looks exactly like the others...
Anyway, my phone shuts down when I open the slider, using a fully-charged battery. The lights dim as if it is a power failure and it does not reboot like the others having the reboot problem...
Sorry for rambling on!
Any ideas? Thanks
Recent phones: N91, N95-4, 5800xm, N900, E7, & now the beautiful N9Hi guys
I have a very similar problem and have been unable to enjoy my phone!
I got a new N900 yesterday, for the 2nd time, but the device is still manifesting the same symptoms:
- shuts itself down regularly, whether in use or not;
- sliding the keyboard back in causes it to shut down;
- it shut down when it was taken off the charger;
- I left it on the charger overnight and it stayed up all night (>10hrs);
- even when it is on (for a short while) the screen stays inactive and blank permanently, and the device shuts down when I attempt to slide it open to check that it is indeed on
- attempt to start it up again are not always responded to, and when it does it starts to boot up and then dies again
- it barely stays up long enough to use it for any purpose
- sometimes the charger responds to the power supply and sometimes it doesn't
This was exactly what was happening with the new one I recieved from and sent back to Nokia within days. They asked me to return it without the battery and charger and claimed to have tested the new one before sending it back to me. I have put in the battery and used the charger from the previous new device.
I have tried to analyse the problem and I am beginning to think that the issue might be related to either a dodgy battery or charger. What do you think?
I have asked Nokia to send me a replacement charger and batter. In the meantime, have you any suggestions I could try?
Thanks.
**bleep**
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