Ichat - getting started for first time NOT Working ..please help

I opened the Ichat application for th every first time today. When I open the app a box pops up and asks you to enter your user name and password and with which type of account you want to log in with, etc. First, I chose my mobile me account ( I also have a mac.com account and teh same thing I am going to describe happens with it as well for it is not an apple id dependent problem). I do so and click continue. The next screen comes up in the box and it is titled " encrypted ". Then in the box it says you are now ready to use ichat" . At the bottom of the box it says click done to begin using ichat.
Thus, is my problem. There is no "done" option to click on. The only button options to click on are: "learn more" , "go back" or "continue" . If I click "continue" nothing happens and I cannot do anything or begin using ichat. If I like "learn more" nothing happes at all - thus, the same result as clicking "continue". If I click back it will goto the previous screens but nothing changes.
Has anyone experienced this before? It seems strange and odd for an apple software to be so deleterious. How do i fix it so I can use iChat?
Any help is greatly appreciated. Thank you in advance. Jenna

Hi
Welcome to the    Discussions
Unfortunately although very rare some people do find that iChat does this.
Do this first.
Open your Home Folder (Little House icon)
Go to the Preferences Folder within and then find all the com.apple.iChat(xxx).plist items and delete them.
Try iChat again.
You should see several Start Up Screens.
1) A Welcome Screen.
2) A Valid AIM name (Includes options for MobileMe and @mac.com as well as AIM) plus confirming your Name (Your name maybe Prefilled from the Address Book)
3) the Bonjour Enable (or not) screen.
4) The Jabber option (Includes GoogleTalk) This Screen includes options to change Server Names and Ports under the text fields for the Jabber ID.
5) A Video Preview pane. (You can use this to take a Snapshot for your Buddy Pic)
6) a Details of Accounts you have set up screen.
7) the Done Screen.
More on this with Pictures here
If this does not work we may have to get you to Reinstall iChat.
How much work this entails depends how far your OS has been updated above the Install Disk Level.
Could you tell me what OS version the Install Disk is (What came on your Computer when new) ?
And what OS level you are currently using ?
7:23 PM Friday; December 3, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

Similar Messages

  • Changing port for http server not working, please help

    Hi Gurus
    I installed standalone hhtp server from db companion cd on AIX 5.3 10gR2.
    I tested the http server URL http://XXX.XXX.XXX.com:7777/epdev/helloworld
    after creating a procedure in the db and it works
    But I need http server to use port 80 and not default of 7777
    I did 2 changes in httpd.conf - Port 80 and Listen 80 But after this I am not
    able to start http server . Can somebody tell me what am I missing here ?
    I even tried starting it as root and got error as well
    $HTTP_HOME/opmn/bin/opmnctl startall
    opmnctl: starting opmn and all managed processes...
    ================================================================================
    opmn id=cov6053:6200
    0 of 1 processes started.
    ias-instance id=IAS-X-cov6053.6299
    ++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++++
    ias-component/process-type/process-set:
    HTTP_Server/HTTP_Server/HTTP_Server
    Error
    --> Process (pid=720916)
    failed to start a managed process after the maximum retry limit
    Log:
    /export/host/thishost/unix/cen/app/oracle/product/http10.2/opmn/logs/HTTP_Server~1
    The log file has this entry no error:
    07/11/15 10:45:26 Start process
    /export/host/thishost/unix/cen/app/oracle/product/http10.2/Apache/Apache/bin/apachectl start: execing httpd
    Thanks a lot for your help

    I was able to reslove this. Followed this :
    On UNIX, you will hare to run as root if you want to run on ports less than 1024.
    In order to run Oracle HTTP Server as root, perform the following steps:
    Shutdown Oracle HTTP Server using the following command:
    UNIX: ORACLE_HOME/opmn/bin> opmnctl [verbose] stopproc ias-component=HTTP_Server
    Change to root user. Navigate to ORACLE_HOME/Apache/Apache/bin on UNIX or ORACLE_HOME\Apache\Apache\bin on Windows and execute the following command:
    chown root .apachectl
    chmod 6750 .apachectl
    Exit root.
    Restart Oracle HTTP Server using the following command:
    UNIX: ORACLE_HOME/opmn/bin> opmnctl [verbose] restartproc ias-component=HTTP_Server

  • My itnues for pc is not working :( it shows that iTunes has stop working,I have downloaded Itnues many times but still it is not working, please help me

    my itnues for pc is not working it shows that iTunes has stop working,I have downloaded Itnues many times but still it is not working, please help me

    Please helppppp

  • HT4539 All my old tv shows are not working please help my computer sed I have to Atheris 5 computers to play all my old tv shows I Pade for with eney Itunas cards. :( :'(

    All my old tv shows are not working please help my computer sed I have to Atheris 5 computers to play all my old tv shows I Pade for with eney Itunas cards.

    What do y mean by not work?
    What happens when y try to play them on yur iPod?
    What happens when yo try to play them in iTunes on yur computer?
    If you get a message what is the exact wording of the message?
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    Some countries do not allow redownloads some kinds of media

  • HT201412 my iphone 4s does not start by power switch, it starts when i connect to pc. the proximity sensor is not working. please help

    my iphone 4s does not start by power switch, it starts when i connect to pc. the proximity sensor is not working. please help.

    Sounds like it may be a hardware issue.
    Please contact Apple Support in your country.
    Here is a list of numbers: http://support.apple.com/kb/HE57
    Regards
    J

  • Hey, I wanna download Lion for free, so i need UP-TO-DATE , but it do not works , please help

    Hey, I wanna download Lion for free, so i need UP-TO-DATE , but it do not works , please help

    I think you misunderstood the guy. The up-to-date program isn't working for a lot of people. I'm eligible for the free upgrade but it fails to recognise my serial. From what I've read, this is affecting a lot of people who purchased their computers online. Apple seems to be fixing the issue though, so my advice would be to keep trying. Alternatively, click on the manual verificaton link so they can check your order for you and send the redemption code after they do.

  • The click at touchpad is not working, please help!!!

    I use Macpro, recently the click at touchpad is not working, please help!!! Thank you !!

    For this issue AppleCare support told me to so a SMC reset as follows:
    Power the machine OFF.
    At the SAME TIME hold down the following buttons:
    Shift
    Control
    Option
    Power
    Then release all buttons.  Power up the Macbook and see if the trackpad button work.
    Hope this helps.
    Bill

  • TS1702 After I updated my new Ipad  with IOS 6, now Map& Dictation icon are not working. please help me

    After I updated my new Ipad  with IOS 6, now Map& Dictation icon are not working. please help me

    Thank you wjsten for your soon reply. Unfortunately on these days I'm in a country that Apple don't have any retail store here and for sake of time I prefer to fix it myself to DHL it to the nearest country to use its warranty. Do you have any idea how can I fix it? Do you think it's a software issue?

  • I installed windows 7 on my macbook pro. all is working but lan adaptor and sound od laptop is not working. please help me or send the link where i can download the these drivers.

    I installed windows 7 on my macbook pro. all is working but lan adaptor and sound od laptop is not working. please help me or send the link where i can download the these drivers.I have lost my resource cd .

    If you are running Lion or Mountain Lion, the drivers are downloaded from within Bootcamp Assistant. If you are running Snow Leopard the drivers are on your Snow Leopard install disk.
    Read the Bootcamp Install Guide for your version of OSx. http://www.apple.com/support/bootcamp/
    Bootcamp questions should be asked in the Bootcamp forum where the Bootcamp gurus hang out https://discussions.apple.com/community/windows_software/boot_camp

  • HT4623 iOS 6.1 no longer available because you are no longer connected to the internet- this is what my iphone 4 shows. iv tried switching off again and again, closing apps by double tapping the home button but still not working. please help.

    this is what my iphone 4 shows. iv tried switching off again and again, closing apps by double tapping the home button but still not working. please help.
    is there any other method to download ios 6.1.2.
    my phone is not being recognized by itunes on my new windows 8. neither its working on touch copy.
    kindly help.
    thanks

    well in thatcase, i need another help .
    thanks for your instant reply.
    i have currently bought a new laptop (windows 8) and my iphone is not being recognized by itunes.
    because i have no backup on my previous laptop, i downloaded touchcopy but even touch copy is not recognizing my iphone.

  • HT1414 my handsfree is not working please help me

    Hi There!
    I am using Iphone 4s and ny handsfree in not working please help me

    Try restarting you iPhone by holding down the on/off and the home buttons at the same time until you see the Apple logo. 

  • HT1338 Whenever I go to facetime on my macbook air it says call failed. My wifi is on, and so is my facetime. I tried turning it off , and back on but it's still not working please help.

    Whenever I go to facetime on my macbook air it says call failed. Both my WiFi and Facetime are connected. I tried turning my Facetime on, and off,yet it still does not work. please help.

    Hey Ekfree95,
    Thanks for the question, and great troubleshooting so far. The following article provides additional steps that may have to resolve your issue:
    FaceTime for Mac: Troubleshooting FaceTime
    http://support.apple.com/kb/TS4185
    Thanks,
    Matt M.

  • I need help with a PDF file that is an image, the "Read Out Loud' option does not work, please help!

    I need help with a PDF file that is an image, the "Read Out Loud' option does not work, please help!

    You mean an image such as a scanned document?
    If that is the case, the file doesn't contain any text for Reader Out Loud to read. In order to fix that, you would need an application such as Adobe Acrobat that does Optical Character Recognition to convert the images to actual text.
    You can also try to export the file as a Word document or something else using ExportPDF which I believe offers OCR and is cheaper than Acrobat.

  • Hi,my name is Hemanth.Im using ipod touch and my ipod is not detecting in itunes  but detecting in my computer.Im using windows7 os.I tried the troubleshooting process given in web but still it not working please help me.

    Hi,my name is Hemanth.Im using ipod touch and my ipod is not detecting in itunes  but detecting in my computer.Im using windows7 os.I tried the troubleshooting process given in web but still it not working please help me.

    Did you try everything here:
    iOS: Device not recognized in iTunes for Windows
    Then try a different computer to help determine if yo have an IPod or computer problem.

  • I backed up my Iphone to itunes so i can do the new Update to IOs 7 and so now that i updated it i want to backup and restore and its not working, Please help!

    I backed up my Iphone to itunes so i can do the new Update to IOs 7 and so now that i updated it i want to backup and restore and its not working, Please help!

    An iPhone backup to a computer via iTunes stores the photos in a backup file that is only meant to be be used if needed to restore back to the phone. There is 3rd party "extractor" software available but otherwise the photos are not directly viewable.
    The backup via iTunes was a good idea and your Camera Roll photos should be there and should be able to be restored to your new phone. However if it was me I wouldn't rely on that alone. I would also import the photos to a computer where you can see and verify that you have a copy. That is a good idea at any time (not just when you know you might need it). Any phone can be lost, broken, suffer hardware issues, etc at any time and lose all data on it. Following is a link with information on how to import the photos to a computer:  Import photos and videos from your iPhone, iPad, or iPod touch to your Mac or Windows PC - Apple Support

Maybe you are looking for