Ichat is not working. tried using port 443 and still does not work

Question

ichat not working.  tried using port 443 and i stay on for about 45 seconds then it disconnects.  Can you help?

Answer 1

HI,
Can you tell me the make and model of your routing device.
The 10 Second error message is caused by a break in the connection.
This could be the Wifi being dropped (if you are using WiFi) due to interference from other nearby routers.
It can be dues to setting or features of the router and if the experience has changed that could be due to a speed increase in your internet service.
If you are using Ethernet and having this issue it is much more likely to be a setting/feature issue.
Examples.
Netgears.  These have a separate WAN set up page that lists either DoS or SPI as one of the things that can be Enabled or Disabled.
Linksys.  If your model has a Security tab and this has  Firewall then DoS and SPI are port of this.
Netopia devices Tend to have a 4 level Firewall which DoS and SPI are part of the two highest settings.
DoS = Denial Of Service and is a Threshold based "Protection" Feature.
it judges whether too much data is being sent to you  (it was designed originally to stop people overloading Web Servers (many people, many refreshes).
iChat can outstrip the setting with most Internet Connections in most part of the world.  (In fact iChat can send more data than most Video Streaming sites)
One thing you can do that may get around this is to reduce the Bandwidth used in iChat (iChat Menu > Preferences > Video Section > Bandwidth Limit drop down)
Try 500kbps
10:07 PM      Wednesday; November 23, 2011
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