IChat issue with Siemens SE567 Router

I have just signed up with a new ISP and they insist I have to use the Siemens SE567 router. It works fine for the internet most of the time, but I can not do screen sharing or video chat. The strangest thing is I could do both with my last ISP the only difference now is the router and ISP. I have tried all different configurations and been on tech support with both Apple and my ISP to not avail. Anyone else having any issues with this router?
Thanks,
Pam

Hi,
I am not sure if this was you I was Texting to yesterday (20th).
I linked the person to the Port Forward site
Their Set up pages were blue and white as opposed to this grey and Orange.
They were set to UPnP and NAPT as it is called on this device had no ports set.
The Computer was using Tiger with the Firewall Off.
Stealth (Ping Blocking) was also Off
We tried calling from both ends.
The result was an Error 7 at the Siemens end until we made sure the Quicktime Setting was done.
A second computer that had no camera had iChat turned Off to prevent any confusion about IP addresses.
The User did not think the ISP Offered VoIP and had no Vonage device (an issue with ichat 2 and 3)
My Error 8 log did not identify that the far end was using Tiger and iChat 3
(Should list port 5060 as SIP port)
Firewall in the Siemens was set to Low.
DMZ was Off.
There seem to be no Ping Blocking (Not that the log got that far) or DoS or SPI settings.
File Sharing in System Preferences > Sharing is not an issue in Tiger so not checked.
From reviewing the Chat I can see I did not check if System Preferences > Quicktime > Streaming was at 1.5Mbps
If you have to change this and iChat is Open restart iChat.
Also in the Firewall on the Mac in the Advanced Button is Block UDP Connection Active ?
IF so it will need deselecting as most of iChat's A/V Stuff is on UDP.
The Port Forward set of Pic suggest that the one they had was Branded for Telus as an ISP so it could be that this has slightly different software/firmware.
I suggested posting here as I had run out of iDeas on this device.
8:09 PM Thursday; January 21, 2010
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"

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