IChat keeps telling me my server connection was lost

Question

iChat keeps telling me my server connection was lost but there is absolutely nothing wrong with it. I have used iChat for years with no problem and I checked everything with my connection and it is obviously fine if I can write this message.

Answer 1

Hi Kimberly,
If this has been when you set up your Google ID in iChat then make sure you have spelt your ID EXACTLY as it appears when you log in to the Google Wb Mail page.
In Mail you can set it up to Retrieve your Google Mail.
It seems to be less fussy here about whether you use  the @gmail.com ending or the @googlemail.com one but in iChat it is Important.
In iChat Menu > Preferences > Accounts in iChat 4 and 5 you can click the Add Button at the Bottom of the list and the Add pane allows you to Chose GoogleTalk.
This will then add the server name for you (Now Seen in Server Settings tab)
This should read talk.google.com
IF you added it as a Jabber ID (It is a jabber server after all) then the server will be whatever the ending of your ID is (gmail.com or googlemail.com) as it pulls through the ending of the Name/ID
In iChat 3 there is no Google Talk opeion when adding an account  and you have to Manually change the Server Name in that Server Settings tab.
In all cases it should use SSL and list port 5223
Google will allow Logins on port 443 so you could try changing that.
I have not come across an issue with the Password length with a Google ID
If this is a recent thing then check that you can Login with a Browser to the GoogleMail Web page (i.e Find out if the name and password are correct.)
If it works there go to System Preferences > Security > Firewall
If this is ON then go to the Advanced Button
Make sure Allow Signed Apps is Enabled (Snow Leopard) and that iChat is in the List
In Leopard Allow All or Allow Specific Apps (And iChat in the list) should be ticked then in the Advanced Button Stealth should not be On.
If you allowed iChat through your Router using Port Forwarding then check that the IP In System Preferences > Network > Advanced Button > TCP/IP tab is the same one in the Port Forwarding settings on the router.
10:02 PM      Wednesday; June 29, 2011
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