IChat Mystery
I am having trouble with iChat that I just can't explain. At home, I have a 24" Alum. iMac and at work I have a 20" Alum. iMac. Both are running OS 10.5.2 and iChat 4.0.2 and have the same configurations for iChat (bandwidth, streaming, etc.). My father in Florida is using a Mac Pro with 10.5.2 and iChat 4.0.2. My son in college is using a MBP with 10.5.2 and iChat 4.0.2. Here's the problem: I can iChat, without difficulty, with my father from my office, but not from my home; and, I can iChat with my son from my home, but not my office. Does anyone have a clue?
It's about the way different devices do NAT
http://www.ralphjohns.co.uk/page15.html#CertainBuddy
See also http://en.wikipedia.org/wiki/Networkaddresstranslation
Do your devices have UPnP ?
9:55 PM Monday; May 5, 2008
Similar Messages
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Getting Mysterious Wheel Spin (Hang) with FCP, and iChat after updates
I have been running Adobe final cut Studio Pro (FCP) and Adobe CS2 for a while without a hitch. Over the past 3 days I updated to the latest updates (6.0.3) FCP. No problems. BTW on all the updates, I downloaded the update then installed it. I then downloaded and installed the 10.5.2 update. All seemed OK. I then installed Adobe CS3 Web Standard upgrade. Discovered I was missing a serial number so I stopped the installation. All still seemed OK. This morning I decided to start over with Adobe CS3, so I took all the CS3 programs in the application folder, moved them to the trash and then emptied the trash. Almost immediately after I started getting very strange actions with the FCP suite. I would start soundtrack PRO, and export an xml file to FCP, FCP would present the splash screen and then hang.Cann't kill it nothing. I had to reboot the system. Then I would sometimes get the same problem just starting sound track PRO. Still puzzled, I started iChat. the first time it worked, but then the second time it hungs (wheel spin) trying to start up. Each time I have to reboot the system to clear it out. I thought maybe it was the Adobe CS3 programs I deleted. I ran the install and it won't re-install the applications because it reports the programs are installed, but in fact they are deleted. I am about to wipe the disk and start over, but that means loosing a couple of days reloading everything.
don't have a clue what to do. Anyone have any thoughts ideas???
thanks
carlahh... you're running off a MacBook, mine is a MacBook Pro
Model Name: MacBook.........................Model Name: MacBook Pro 17"
Model Identifier: MacBook1,1...............Model Identifier: MacBookPro1,2
Processor Name: Intel Core Duo...........Processor Name: Intel Core Duo
Processor Speed: 2 GHz.......................Processor Speed: 2.16 GHz
Number Of Processors: 1.....................Number Of Processors: 1
Total Number Of Cores: 2...................Total Number Of Cores: 2
L2 Cache: 2 MB...................................L2 Cache: 2 MB
Memory: 2 GB ....................................Memory: 1 GB
Bus Speed: 667 MHz...........................Bus Speed: 667 MHz
Boot ROM Version: MB11.0061.B03....Boot ROM Version: MBP12.0061.B03
SMC Version: 1.4f12...........................SMC Version: 1.5f10
Intel GMA 950:....................................ATI Radeon X1600:
Chipset Model: GMA 950.................. .Chipset Model: ATY,RadeonX1600
Type: Display......................................Type: Display
Bus: Built-In........................................Bus: PCIe - PCIe Lane Width: x16
VRAM (Total): 64 MB of shared............VRAM (Total): 256 MB
Vendor: Intel (0x8086)........................Vendor: ATI (0x1002)
FWIW, and I'm sure you know this, but the MacBook is not an officially supported platform for the Final Cut Studio apps:
+Final Cut Studio is not compatible with integrated Intel graphics processors+
That said, lots of people use FCP on a MacBook without any issues ... yours seem to specific to your machine rather than a widespread problem. Are you able to replicate any of these problems on any other machine? -
The mystery of getting my ichat to work
So my girlfriend and I are at college (different ones). We both have Apples ( I have an iMac G5 and she has a brand new laptop, not sure which one), and both have ichat v3. We tried getting help from some guy she found on here, and even he couldnt solve the problem. I've called apple support and they said that it was probably our schools firewalls, but that can't be because we have both connected with other people while at school, but can't seem to connect with each other. We both have our firewalls OFF, and quicktime streaming speed to 1.5 Mbps. Everytime we try it either says that the other "didn't reply" or that "there was a communication error". CAN ANYONE PLEASE HELP US?
When two iChat users can't connect to each other but can connect to others, often the easiest solution is to swap out a router on one end or the other.
But since you're both in school, it may not be possible for you to do that. Until you solve that issue, you both might want to try video-connecting with Skype, which you can download at:
<http://www.skype.com/download/skype/macosx/videopreview.html> -
IChat won't log in after OS 10.4.4 update
After doing the OS X 10.4.4 update, I find that iChat no longer logs in. It starts up, Bonjour logs in, but "Log into AIM" is grayed out.
I repaired permissions before and after installing the 10.4.4 update via Software Update and ran MacJanitor, but iChat no longer logs in. So I downloaded the Combo Update and reinstalled, again repairing permissions before and after - still iChat will not log in.
Now what?One other possibility is that other hands may have access to your Mac. Is it possible that someone else uses another account(s) on your Mac?
EZ Jim, that's a great question - are you a detective?
Usually I am the only one using my machine (my wife uses her iMac), but my daughter is home right now. I never considered that she may have changed anything on my machine, but when I just now asked her she made an apologetic face and said, "Yes, I may have changed something in iChat, because I used your machine to contact my friends..."
So, the mystery is now solved - how it got changed, and what got changed.
The simplest things one overlooks....
Thanks for your help. -
Ahoy!
I've been having a selection of small problems with iChat 4.0 lately, none of which are too problematic but they are all rather annoying nonetheless. If anyone has any ideas, then great!
First and most annoying: this has only began in the past couple of weeks, but when videochatting, the picture and sound cuts out for a few seconds at random intervals. The connection doesn't die, the window doesn't close etc. but it just freezes. and it does it a lot! If I keep an eye on connection doctor the bit rate doesn't drop or anything, just the video and audio quality bars drop down to zero for the couple of seconds the picture is frozen. As I said, it happens at random intervals, sometimes it's the person i'm chatting to that freezes, sometimes it's me that freezes for them, sometimes it's both at the same time! It was working fine for me prior to a couple of weeks ago. Nothing is Beachballing when it happens.
Secondly: I can't screen share (or video chat) with one specific person, only when using my Mac Pro. it's a strange phenomena because it worked the first time we tried it, it still works with other people, it works from my old PowerBook on the same internet connection (except the Mac Pro is connected to my router via ethernet) and they can successfully screen share with other people too (including my PowerBook!). Any ideas why iChat is singling this one person out?
Lastly, this is completely trivial but iChat theater has also started behaving erratically since the first problem problem arose too- when I share an image or movie via iChat theater, it usually displays both the picture I am sending and the person I am chatting with in the theater style (and for the other end they get the picture I am showing and still get a stream of me), but instead of it doing that now it just decides to put whatever I'm showing into my video box so they cant see me. It behaved normally again yesterday but continued to misbehave again today.
Details: I am using a four-week-old Mac Pro, connected to the router via ethernet, running Mac OS X 10.5.1. The Mac Pro's IP is set to be a DMZ on the router. My internet connection is my weak point as it is only 1 megabit down and a meagre 256k up, but that hasn't been a problem up until about two weeks ago. I am in London.
The person I talk to most on video chat (who I experience the freezing problem with the most) is using a MacBook Pro running 10.5.1 on an unspecified New York cable connection- we don't know how fast it is but we do know it's a lottt faster than mine.
The person I have the screen sharing problem with is using a PowerMac G4 MDD running 10.5.1 on a respectable internet connection that I believe to be 2 megabits up and down. They are in the Midlands of England.
I have also experienced the video freezing problem with someone on a iMac G5 running 10.3.9 (i think that was the last panther release at least!) with a similar internet connection to mine. They are a few miles from me in London.
I have tried fiddling with the settings that made video chatting more reliable for me on tiger (changing the bandwidth limit in iChat Preferences, changing the connection speed in System Prefs > Quicktime > Sharing) and have since put it back to what was working for me before these issues arose (No limit in iChat, setting QT streaming to 1 megabit as that's what I have going down) and none of it has really made a difference to how it behaves.
I haven't knowingly installed anything new when these problems surfaced, though I did install some more RAM about a week after the problems began.
So there's a challenge for whoever wants something to puzzle over! If anyone can work out why I'm facing such mysterious behaviour, then points are on offer. Or something.
Thanks!
-RickyIt's time for a bump. My problems haven't subsided since upgrading to 10.5.2.
The freezing problem still exists and I have realised it is with anyone I talk to, so I'm putting this one down to my pony internet connection (though it didn't do it on tiger!). Defcom: thanks for the offer of trying to solve this through a videochat but I shall politely decline- I have a hard enough time talking to people I don't know on the phone, let alone on video chats. :[
The iChat theater problem is the least annoying of them all and I simply don't care about that one any more.
The problem with my computer singling out this one particular person is bugging me like crazy now though- it's not just screen sharing with him, I can't do anything beside text chat (or sometimes direct instant messaging if my computer is feeling like playing nice). I can't do screen sharing either way, no videochat, be it one way or two way with this one particular person on this one machine, though I can on my other machine on the same internet connection. I have been through and meticulously checked for settings that might be different between my PowerBook and this Mac Pro and nothing is different in any of the networking/sharing/QuickTime system preferences or iChat preferences.
Is it worth me filing it as a bug report through feedback with Apple, as it's such a specialised problem (only one person on one computer)? -
Multiple instances of ichat running at once
Very short version of events:
doing long distance tech help for elderly friend (which is agonizing beyond belief 'cause I can't screen share). On her machine ---
iChat starts up fine, in fact it will start up more than once, she can have multiple instances of iChat running simultaneously. That's the first issue.
Once iChat is started up and you check the iChat menu, Preferences is greyed out. That's the second issue.
Also under the iChat menu, Accounts shows... no account. That's the third issue.
All three symptoms 'should' be impossible.
I have deleted the various iChat pref files
Restarted the computer
Both to no avail
Switching to the Guest account and starting iChat from there behaves normally, it does the 'welcome new user.... let's set up your account' type thing.Hi,
I must admit I did think Parental Controls (Even if tested in a new Account which would have effected even an Admin Account) would have been a large part of this.
----- Would have made sense, but not the case.
Is she starting this from an iChat Icon that is in the DOCK already ?
I have, through Skype screensharing, watched her start it up from iChat in the Applications folder. Each time she double clicks the app or does the File>Open thing another iteration of it appears in the Dock.
If so then Drag this Off the DOCK and let go (Puff of Smoke Animation)
Go to the Applications Folder and drag the app back to the DOCK.
--- Yep, been there, done that too.
This will Renew the link between the app and DOCK icon.
Can she also do a Get Info on the app and say which version it is ?
Either from the Finder's File menu or Highlight the app in the Applications folder then use the Apple/CMD ( or ⌘) + i keys together. (Example below)
If she has a Leopard or Snow Leopard computer then she can also use Quick Look.
(If she has OS 10.5.8 and iChat 4.0.8 it will show as iChat 4.0.9 here)
Can you also tell me which version of the OS she is Running ?
--- 10.6.7
This is because iChat gets Updated with certain OS Updates
and iChat is 5.0.3
For Instance, Snow Leopard at 10.6.1 updates iChat 5 to iChat 5.0.1 and at OS 10.6.3 iChat gets updated to version 5.0.3 (where it has remained). As Leopard goes from 10.5 to 10.5.8 there are many more updates to iChat. iChat gets to version 4.0.8/4.0.9 (As in the last pic) depending on a security Update after 10.5.8 was released).
If she does a Spotlight Search does she see more than one version of iChat ?
--- Nope. And I've done an 'enhanced' Spotlight search including 'everywhere' (ie System, Libraries and, jut for kicks, invisible folders), in the event that God forbid somehow or other she hid another copy somewhere else unintentionally. I can say with certainty that there is ONLY one copy of iChat on the machine.
Mine does as I have Cloned the Drive
At this point I am also wondering if her account on the Mac has been introduced from somewhere else (another Mac) as part of an Update/Upgrade process.
---- Nope. It was created 'from scratch' when she bought the machine and has been performing flawlessly for about 10 months.
If so is there a "Previous System" Folder on her Hard Drive at the top Level (Click the Hard Drive icon itself).
If there is an Applications folder in here (if it exists) it may contain a version of iChat that is linked to the DOCK icon and be the one that tries to launch first . The earlier thing of dragging the icon off the DOCK and dragging it back again will sort that.
If she is sure she has everything she wants from the "Previous System" then she can delete it.
--- Not relevant, never done a reinstall
I can sort of recreate this state.
If I launch iChat normally then use Terminal to start iChat a second in the DOCK is created.
This one if the Front app does not have access to the Preferences and the Accounts sub menu item is also Empty
See My Force Quit window
---- Yep, that's what hers looks like.
However it seems to differ in that the Buddy Lists are not duplicated (That may be due to a Add-On Called Chax that I use and I get shown the All Contacts Buddy List) The all Contact list does not have my Buddy Pic and never fills in with any Buddies.
---- No 'add ons' of any kind on her machine. 'Factory stock' (make for easier trouble shooting )
If I revert to the regular iCon I have Preferences and it shows Accounts in the Sub menu item.
Do her icons vary in what they show ?
--- Nope
Does she use the Icon in the DOCK to launch iChat or is it some other form of Link such as a AppleScript they may use Terminal to do it for her ?
---- She has in the past used the Dock icon. Still uses it, but with the weird result.
I am trying to get an understanding on this for several reasons.
1) I would like to know what is creating it before suggesting a Reinstall of iChat
---- An interesting idea. So, being a pretty adept Mac guy, and not adverse to trying 'outside the box' solutions, here's what we did....
I have the same OS version and same iChat version on my machine.
Got her to compress the existing copy of iChat in her Applications folder
'Sent' her a copy of my iChat through my MobileMe iDisk
Guided her through dragging and dropping it into the Applications folder (remember I said 'outside the box'?)
Had her do File>Open on that copy of iChat....
Same results - No preferences, no accounts of any kind.
To me this says that it is not the application itself but something else. What exactly that something else is, remains a mystery. Further corroborating that the app itself is 'good' is that as you may recall she WAS able to get it to start up in her Guest account and it behaved normally, asking for her account info etc.
2) I am curious
3) I would prefer to use less "destructive" methods before resorting to Reinstalling the app.
--- She's emailed back after having spoken to Apple support. Machine is still under warranty so she is taking it to an Apple Store on Monday. From the way she describes the support phone call it sounds like she might have gotten elevated a couple of levels during the call.
I sense a 'system reinstall' in the very near future. -
TO ALL THOSE HAVING TROUBLE WITH ICHAT AND AIM ON MACBOOKS
I've had a lot of trouble with AIM and iChat on my new Macbook, but I believe I've figured out the answers to all the problems I and others have encountered.
Firstly, for those who's AIM continually crashes and displays the message "The application AIM unexpectedly shut down," my answer to your problem is too many sent messages. Watch the bar in the bottom left of your chat window, when it reaches red, your application will probably shut down.
Secondly, for those experiencing difficulties with iChat, it's most likely a problem with communitcation between your wireless router and your computer. Try these steps:
1. From the Apple menu, choose System Preferences.
2. From the View, choose Sharing.
3. Click the Firewall tab.
4. Click New.
5. From the Port Name pop-up menu, choose Other.
If you have a Macbook, you'll probably have a TCP Port Number Bar and a UDP Port Number Bar. Try these steps:
1. In the TCP Port Number(s) Bar, type: 5190, 5298
2. In the UDP Port Number(s) Bar, type: 1024-5219, 5221, 5223-65535
3. In the Description Bar, type: iChat AV
4. Click OK
5. Click Start above the window with your firewall settings, and make sure the box next to iChat AV is checked
6. Relaunch iChat
Good Luck! I hope this solves some of the problems that people have been encountering.Rob
My Linksys is the WAG54G, which might be different from your WRT54G. Currently, UPnP is disabled and the Router ports are a bit of a mystery, because they're forwarded to an IP address that's outside of the current DHCP Address Range! Once I got it working, I was reluctant to change it even though it looked anomalous.
The Firewall is on, with the iChat ports open that I listed in the previous post.
My two regular buddies are my sons, who both use Trillian Pro on a Windows machine. Works pretty well despite occasional freezes or garbled sound.
Hope you get sorted soon.
Dave -
Screen Sharing in iChat stopped working
To begin with, I have iChat 4.0.3 but I do not see any categories for that version.
The screen sharing feature in iChat was a really great tool that allowed me assist my family from remote locations to help them trouble shoot issues on their Macs. This feature mysteriously stopped working after the release of the 10.5.3 Mac OS X update. Prior to that, the feature worked perfectly and was able to connect each and everytime after all the proper settings were configured correctly at each end. Now, the feature does not work at all in iChat. I have confirmed and I am able to use the screen sharing features in "Back to my Mac" so I can still screen share with my desktop at home when traveling using my laptop, but I cannot screen share trying to connect using iChat. I have double checked the proper settings for sharing and those are good, I have double checked the settings in Quick Time preferences and those are set to 1.5 Mbps T1 as suggested. I have also gone back and applied the 10.5.3 combo update to both my laptop and the iMac that I am trying to connect to. The router settings have all been verified and the ports are open. The firewalls are all set and both allow connections using iChat, File Sharing, and Remote Log In. Still, after all of this, the screen sharing feature in iChat will not connect and results in a timeout error after about 15 seconds. Is this a known bug in 10.5.3 and can I expect some relief in the next update? Are there any other tricks that may be applied? This is a feature I relied on pretty heavily and now it is gone. Thanks in advance for any assistance.
I have read several posts regarding the issue of screen sharing in iChat not working properly and I have tried every solution offered in those threads and none of them have worked for me.Upon further testing with a different iMac user I was finally able to determine that the problem is router related. I am going to go back again and double check the port settings to make sure they are configured correctly. The router that is giving the problems is a Linksys router and the router that tested fine is an Apple Airport Extreme router. I suspect the LInksys router probably needs to be tweaked further to get it to work properly.
-
IChat Video chat with AIM Buddy - Possible fix?
This is my first post to the Apple Discussions group. I received my MacBook Pro, my first ever Apple computer, just two days ago, and came upon this group after discovering the problems establishing a video chat with someone using AIM. With the help of "Rjin WI" I was able to verify that I could indeed have video chat Mac-to-Mac. This morning I decided to try something I should have tried on day one-I fired up AIM 5.9 on my PC, and tried to chat with myself.
I disabled all firewalls involved: the Mac firewall, the Windows SP2 firewall, and the SPI firewall on my Linksys router. I chatted with myself between two screen name for a few moments before initialising the video chat from the Mac, but was quite shocked to see on the PC "Unable to complete the connection with your buddy. This may be due to the configuration of the firewall." On the Mac was "Failed to start Video Chat because: (I) did not respond."
I tried a few more times just to be sure, but the error message was persistent. I kept looking for some button to press or question to answer in the invitation, but there was nothing to be found. Except for the "video" button in the AIM chat I had previously overlooked. I initialised the video chat from AIM, and what do you know, I received the invitation on the Mac, accepted, and was connected just fine.
I reenabled all of the firewalls again. And once again, I was able to have a video chat with myself when I sent the invitation from the PC. Trying from the Mac instantly gave me the error on the PC, and after timing out, the same error on the Mac.
Does anyone else have anything they can add to the mystery of iChat?Jason-
great post. i'll try and make my situation short and sweet, as I don't have the energy to try and describe every little "error" that my computer runs into. To make it short; just got the brand new macbook (thinking 'now i can actually video chat, unlike the isight which never worked and solutions/helpful advice via appletechs seemed to be non-existent). Low and behold the camera works perfectly...2x. At the time I was using airport for wireless connection, but I have since been using the computer with a linksys. Because the computer worked with the airport and not with the linksys, I thought this was were the problem existed...then the camera worked with a different user (with the linksys) so I scratched that idea. Anyways I have been trying to video chat with another macbook and there is no success whatsoever. We both get the msg " did not respond) when the user accepts, the camera icon goes "shaded" but then goes back to its normal state. Both firewalls were disabled, and both of us are using linksys. I also run vonage in my place if that could somehow play into this scenario. I apologize for such a poor post, but my energy regarding this matter is limited since I am so tired of trying get this video chat working. (first a worthless isight, then a macbook which can't even function with another macbook. in addition, to put it lightly, i am very dissatisfied with applecare regarding this issue.) -
Skype works, iChat doesn't (error -8) -- Why oh why?
My brother and I had been using both the audio and video features of iChat AV3 with audio for long-distance (US to Japan) communications flawlessly until about a week ago. Neither of us had changed any of our configurations; it was working fine last Thursday evening, and then wasn't working at all following morning.
We keep getting the mysterious error -8.
We've been troubleshooting this for most of the past week. We turned our firewalls off. We reconfigured the port settings. We reconfigured our routers. Nothing works. We can connect to each other using the iChat text-messenging feature, but not the audio or video.
However, both of us CAN connect to the Apple iChat AV test site (appleu3test01) without any difficulty. We never get the error -8 when trying to connect to that. The video loop displays perfectly.
This morning, after pretty much giving up on iChat, we decided to try Skype. However, we figured it wouldn't work either, since iChat doesn't work.
To our amazement, Skype worked perfectly.
What gives? Why can't we use iChat audio but Skype just works?
Oh, and to add insult to injury, we both paid $99 for a dot-Mac subscription so we could use dot-Mac accounts with iChat.
Any advice would be GREATLY appreciated.
Thanks,
GeeKayMy daughter has a -8 problem with her Mac Book, no audio or video. She is using a Airport Express with no router and her ISP is using Motorola's Canopy wireless ISP technology.
So when I called Applecare they had me do multiple things, nothing worked. Then the tech said to verify the MacBook doesn't have a problem hook directly into the ethernet from the ISP. Haven't done that yet but will this weekend.
Any suggestions out there -
Camera in Ichat stopped working?
I'm using a mac mini computer , mac os 10.4.11, ichat 3.1.9. when I first open Ichat I don't get a picture of my self in the preview window,the screen is just white but the camera turns on, I get sound but no video. Ichat has been working up until yesterday (4/13/08) I'm able to see my Ichat buddie but he can't see me and we here each other just fine. I've made no changes to my computer except for updates (quicktime player)
Ralph, I am using the Microsoft Xbox live vision camera. It is plug and play so I did not have to install any add ons. I remember having a little trouble getting it to work initially (trying different USB slots, making sure I had the latest iChat software update, etc.) but I finally got it to work. Don't ask what made it work,I don't remember. Since then it has worked every time without a problem. I could initiate a chat or accept one from someone else. Mysteriously it just would not work the other day. Also, now, when I open iMovie and try to use the camera, it says there is no camera connected. This camera has a light that shows when the camera is on. In iMovie I can not get the light to come on, but in iChat the light comes on when I use preview or I am on a chat.
-
IChat won't work on mixed wired/wireless home network
This is probably a stupid obvious question, but I can't figure it out, and it's late.
My wife just got a new Macbook for Christmas. Yay! I still have an old old G4. Boo, and an even older iBook (clamshell). She also got an Airport Express so she can network wirelessly.
Trouble is, it's a network of one. I can't figure out what button to push so that I can get her onto the home network so that, say, we can iChat via bonjour or she can transfer her files off this computer and all that fun stuff.
I know my way around a network pretty well, but wireless is a bit of mystery to me, so any suggestions'll be appreciated.
Merry Boxing day, and good deals.Figured it out.
For those of you with the same problem:
Go to Airport Admin Utility. Select Airport device, and click configure.
Select network.
Uncheck Distribute IP addresses. This forces the network back to the router. With one computer it worked. Can't speak to two, though, but should. -
Hey there,
well iChat appears to make Trouble again and as i read, i´m not the only one, who has Probs with it.
I used iChat in 10.4.10 and it worked perfect. Then installed 10.5 and it isn´t able to make a Videochat or Audiochat.
I changed none of the Settings anywhere!
Here´s an Error Message, trying to connect to ichatTestAccount.
Date/Time: 2007-10-30 22:24:49.251 +0100
OS Version: 10.5 (Build 9A581)
Report Version: 4
iChat Connection Log:
2007-10-30 22:24:33 +0100: AVChat started with ID 1513604623.
2007-10-30 22:24:33 +0100: daslomodude5: State change from AVChatNoState to AVChatStateWaiting.
2007-10-30 22:24:33 +0100: 0x856dfb0: State change from AVChatNoState to AVChatStateInvited.
2007-10-30 22:24:40 +0100: 0x856dfb0: State change from AVChatStateInvited to AVChatStateConnecting.
2007-10-30 22:24:40 +0100: daslomodude5: State change from AVChatStateWaiting to AVChatStateConnecting.
2007-10-30 22:24:46 +0100: 0x856dfb0: State change from AVChatStateConnecting to AVChatStateEnded.
2007-10-30 22:24:46 +0100: 0x856dfb0: Error -7 (0x856dfb0 cancelled the connection.)
2007-10-30 22:24:46 +0100: daslomodude5: State change from AVChatStateConnecting to AVChatStateEnded.
2007-10-30 22:24:46 +0100: daslomodude5: Error -7 (0x856dfb0 cancelled the connection.)
Video Conference Error Report:
106.223490 @SIP/SIP.c:2719 type=4 (900A002D/64)
[SIPConnectIPPort failed]
Video Conference Support Report:
6.355746 @Video Conference/VCInitiateConference.m:1582 type=2 (00000000/0)
[Connection Data for call id: 1 returns 1
99.690296 @Video Conference/VCInitiateConference.m:1582 type=2 (00000000/0)
[Connection Data for call id: 2 returns 1
100.163438 @Video Conference/VCInitiateConference.m:1597 type=2 (00000000/0)
[Prepare Connection With Remote Data - remote VCConnectionData: 1, local VCConnectionData: 1
100.171886 @Video Conference/VCInitiateConference.m:1701 type=2 (00000000/0)
[Initiate Conference To User: u0 with Remote VCConnectionData: 1 with Local Connection Data: 1 conferenceSettings: 1]
106.223156 @SIP/Transport.c:2353 type=1 (00000000/0)
[INVITE sip:user@rip:16402 SIP/2.0
Via: SIP/2.0/UDP lip:16402;branch=z9hG4bK2956b3975f7f1b74
Max-Forwards: 70
To: "u0" <sip:user@rip:16402>
From: "0" <sip:user@lip:16402>;tag=900359051
Call-ID: 89d84556-872e-11dc-95c8-9b47dc2b4012@lip
CSeq: 1 INVITE
Contact: <sip:user@lip:16402>;isfocus
User-Agent: Viceroy 1.3
Content-Type: application/sdp
Content-Length: 620
v=0
o=robertkirkemurphy 0 0 IN IP4 lip
s=0
c=IN IP4 lip
b=AS:2147483647
t=0 0
a=hwi:288:1:1800
a=iChatEncryption:NO
a=bandwidthDetection:YES
m=audio 16402 RTP/AVP 12 3 0
a=rtcp:16402
a=rtpmap:3 GSM/8000
a=rtpmap:0 PCMU/8000
a=rtpID:2508473234
m=video 16402 RTP/AVP 123 126 34
a=rtcp:16402
a=rtpmap:123 H264/90000
a=rtpmap:126 X-H264/90000
a=rtpmap:34 H263/90000
a=fmtp:34 imagesize 1 rules 30:352:288
a=framerate:30
a=RTCP:AUDIO 16402 VIDEO 16402
a=fmtp:126 imagesize 0 rules 15:320:240:320:240:15
a=fmtp:123 imagesize 0 rules 15:320:240:320:240:15
a=rtpID:1651011300
Video Conference User Report:
0.000000 @:0 type=5 (00000000/16402)
[Local SIP port]
85.684927 @Video Conference/VideoConferenceMultiController.m:1476 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 80 bytes of local IP and port data (2 entries). Remote data was 0 bytes (0 entries).
Binary Images........
Tested it with an AIM and a .mac Account.
QuickTime is at 1,5MBit - iChat Bandwidthlimit at none - UPnP enabled - no Port Forwarding or Triggering inside the Modem/Router - Serverport is 443 in both Accounts.
I would be Thankful if this gets solved, just as it was last time (long ago
Roberthi
Ralph Johns (UK) wrote:
Hi,
You have several differences in the Netgear to what I have.
*Due to Model Standards for each Country i guess. My latest Firmware is ....27 / for UK it is ...30, but i can´t use it here in Germany.*
In the Firewall pic you have something about IM ports (I don't have this).
Does it say anywhere about which ports or for which apps those ports are for ?
*Yes, it says it´s for Port 5190:AIM-TCP and perhaps other-posted pics in the Gallery, named Advanced*
On the WAN page you have something about a PPPoE relay which I don't have either.
*That Option makes it possible that a local PPPoE Client can connect to a PPPoE-Remote-Server by a Gateway*
Now the line about the DOS Protection on mine reads like a double negative phrase and is a Check to Disable item. Your remains Unchecked. DOes yours have to be ticked (checked) to disable it ?
*Yes, it has to be ticked to disable it. I ticked it now!*
Similar on the Respond to Ping line. Mine is set to be Ticked to do it in this case where as unchecked (ticked) is the default.
*Unchecked is also default here. I ticked it, too, now!*
In LAN IP you have it doing DHCP. I am confused after that as the connection is Ethernet from the Mac to the IP of the Netgear but the Airport devices shows it is getting an IP from the Netgear as well but is not connected to the Mac.
*Mystery to me too. But i have connection to the Internet over Ethernet or Airport or both at same time. Help for right IP´s welcome!*
Does Dienste mean Services ? Yes
It the one where you have opened ports.
You don't need to do this if you are doing UPnP.
*Deleted them already-Tony tells the same.*
Your Netgear does not do DNS serving - so on the Mac, the Airport and the Netgear you need to find out the ISPs DNS servers and enter them in the relevant space/boxes. (or use Public ones)
*OK-did that. In the Netgear Status Window it shows up the DNS by the ISP. Should i untick "USe Router as DHCP-Server?*
Can you confirm.
That you Mac is not using the Wireless connection ?
*Not in use, as long as i don´t activate Airport. Inside the Netgear WLAN is disabled and not in use.*
It ethernetted straight to the Netgear ?
*Yes, it is.*
The Airport is connected to the Netgear ?
Yes
The confusion between the "Services" and UPnP is likely to be the first issue.
The DOS and Ping items are going to be next.
7:07 PM Sunday; November 4, 2007
Message was edited by: RKM -
Ichat works with macs, but can't send/accept invites with pcs
bear with me, still a newbie/read discussions, this is my 1st post. audio ichat ok with mac friend, but ichat menu options won't allow invite audio or video chat with sister using pc, even though i downloaded aim 6.7 in addition to ichat. i have road runner and digital videocam with firewire, sister has comcast with logitech quickcam, she was able to ichat with mac friends. i've read ichat help & discussions, contacted applecare & roadrunner & aol, no luck...
1) should i uninstall aim6.7?
2) ichat preference shows camera/mic/bandwidth/but no port option, need to open port 443 with firewall on? how? where?
3) what info is my query missing?
4) i'll upgrade to 10.5 + airport express + 20"display soon, will that cause other issues?
5) is this a repair permissions issue somehow? i've pulled tips on weekly maintenance. my entire family is waiting, i'm at a complete loss...please help.
thanks, teta bepahowdy steve,
good news first. ichat worked a-ok with my mac friend. i have os10.3.9, ichat av2.1.3, panasonic digvidcam w/ firewire. mac friend has os10.4.1, ichat av3.1.8, imace w/ isight. simple as pie, no problem to start ichat, good sound and video, couldn't have been easier. connection doctor info looked fine too, video and audio at 100%. yippee!
this mac friend had previously been able to ichat with my pc sister, not perfect, but they certainly made contact for videochat. as for my contact w/ pc sister, i'm still trying and hoping...
pc sister upgraded her aim to version 6.5.4.16, via comcast.net by the way. i also told her to allow aim6.exe exception in firewall, and directed her to ralphjohnsuk info too. we both shut off our firewalls, as had my mac friend. FINALLY in my buddy menu options, i was able to send videochat invite to my sister. ichat said "sending invite" and "starting videochat" but that's as far as it got. at least the connection doctor did not mention "no response" or failed or anything like that, connection doctor just seemed to wait for audio/video info.
what do you think is going on? it seems we're very close to actual videochat. at least my mac is getting fewer error messages, it's waiting for videochat to start. the even bigger mystery is...how could my mac friend have previously gotten videochat w/ my pc sister, but nothing now?
now we 3 are at wit's end as to how to loop in my pc sister. i truly appreciate any insight you may offer. thanks for your time and expertise. take care.
teta bepa
(by the way, i'm upgrading to os10.5 and will attempt videochat when i'm wireless w/ airport.) -
Configuring Mac OS X Firewall for iChat
I understand that one must configure the firewall in Mac OS X Tiger before using iChat. It is a mystery to me that Apple does not provide a pre-configured Firewall rule for iChat AV that the user can easily just turn on or off. (Apple does have a pre-configured rule for iChat Bonjour).
There is a How-To article on Apple's web site (see http://docs.info.apple.com/article.html?artnum=93208 ) but this article appears to be out of date. The article tells you to open up certain ports but it does not tell you whether the ports are TCP or UDP.
From what I am been able to figure out, one needs to open up the following ports in the Mac OS X Firewall for iChat to work:
TCP Ports -- 5190, 5297, 5298
UDP Ports -- 5060, 5190, 5676, 16384-16403
Is this correct? Do I need to open up these ports in the Mac OS X Tiger Firewall before I can get iChat AV to work?
(I prefer not to open uo any unnecessary ports).
RobKBy default the Mac OS X firewall doesn't block UDP traffic. So unless you have clicked on the "Advanced" button in your firewall settings and told the firewall to block UDP you don't need to bother with the UDP ports (and indeed, including them in your firewall rule they wont even be used).
There is absolutely no need whatsoever to open up TCP ports 5222 or 5223.
While ports 5222 and 5223 are used by XMPP/Jabber SERVERS iChat doesn't receive inbound connections on those ports. iChat will make an outbound connection on a random high port (mine's currently using port 54804 to connect to Google Talk on port 5223) and there's no need for a firewall rule for these (and it's impossible to predict what port iChat will use anyway).
Port 5190 (TCP) is used for AIM server connection. Just like above iChat will use a random high port to connect to the AIM server on this port so this does not need to be opened.
Port 5190 (UDP) is used for AIM file transfers i believe. It may be that iChat also uses it for XMPP/Jabber and Bonjour file transfers too (though i suspect not since the Bonjour firewall rule doesn't open up this port). If you haven't blocked UDP traffic you wont need to open this port.
Port 5220. As far as i know this port has nothing to do with XMPP/Jabber. The only thing i can think of is that perhaps iChat uses it as a custom file transfer port (though since Bonjour is just serverless XMPP/Jabber and this port isn't opened the Bonjour rule i suspect not). There is probably no need to open this port.
Port 5298. I believe this is used for message exchange via Bonjour. If you're not planning on using Bonjour you shouldn't need to open it.
Anyway, after this long rambling post the conclusion is:
So long as you haven't blocked UDP traffic in the Advanced section of your Mac OS X firewall you shouldn't need to open up any ports for iChat to work (on your Mac anyway. Gateway/router is another story).
If you have blocked UDP you will need to open the following:
UDP: 5060, 5190, 5297, 5298, 5353, 5678, 16384-16403
No TCP ports should need to be opened.
Forwarding the above UDP ports to your machine on your gateway or router should enable things to work perfectly.
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