Ichat not adding AIM buddy - says server refused the request
Hi,
I have problems adding an AIM buddy to ichat (v 4.0.8). I have tried several times and have the correct name but a window keeps popping up saying - AIM Error....server has refused this request. I have also tried this with the test appleu3test01 which also is AIM and it too comes up with this error message.
I have added a mac.com address with no problems at all.
I have tried deleting the .plist files mentioned in other ichat discussions and after re-starting ichat I still have the same problems.
Can anyone help please?
Hi,
Welcome to the Discussions
In iChat 4 and earlier you have to specify the type of Buddy you are adding.
This mean choosing AIM to add AIM Buddies (@mac.com for @mac.com Buddies and MobileMe fo @Me.com Buddies)
There is not normally a Suffix (@anything) for AIM names - although their registration page is now allowing email Addresses as Screen Names (someone could have registered [email protected] for instance)
See pic
It could be this contact is already in your Address Book
You can not Add someone who is already there. This does not seem likely for the Apple Test Account though.
8:09 PM Tuesday; December 8, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
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Intermittently I will get desktop (wired) and laptop (wireless) computers experiencing issues with NPS (they drop off the network).
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Event ID: 6274
Task Category: Network Policy Server
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No. Time Source Destination Protocol Length Time from request Info
1 0.000000 JuniperN_xx:xx:xx Universa_xx:xx:xx EAP 60 Request, Identity
2 2.470423 Universa_xx:xx:xx Nearest EAPOL 60 Start
3 2.472870 JuniperN_xx:xx:xx Universa_xx:xx:xx EAP 60 Request, Identity
4 2.539416 Universa_xx:xx:xx Nearest EAP 60 Response, Identity
5 2.544206 Universa_xx:xx:xx Nearest EAPOL 60 Start
6 2.548804 JuniperN_xx:xx:xx Universa_xx:xx:xx EAP 60 Request, Identity
7 2.550050 Universa_xx:xx:xx Nearest EAP 60 Response, Identity
8 2.552597 10.switch 10.NPS_Server RADIUS 254 Access-Request(1) (id=249, l=208)
9 2.556043 10.NPS_Server 10.switch RADIUS 136 0.003446000 Access-Challenge(11) (id=249, l=90)
10 2.565876 JuniperN_xx:xx:xx Universa_xx:xx:xx EAP 60 Request, Protected EAP (EAP-PEAP)
11 2.569472 10.switch 10.NPS_Server RADIUS 254 Access-Request(1) (id=250, l=208)
12 2.572566 10.NPS_Server 10.switch RADIUS 136 0.003094000 Access-Challenge(11) (id=250, l=90)
13 2.580254 Universa_xx:xx:xx Nearest TLSv1 123 Client Hello
14 2.586544 10.switch 10.NPS_Server RADIUS 361 Access-Request(1) (id=251, l=315)
15 4.564841 Universa_xx:xx:xx Nearest EAPOL 60 Start
16 4.568530 JuniperN_xx:xx:xx Universa_xx:xx:xx EAP 60 Request, Identity
17 4.569876 Universa_xx:xx:xx Nearest EAP 60 Response, Identity
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19 4.586006 10.NPS_Server 10.switch RADIUS 136 0.003743000 Access-Challenge(11) (id=252, l=90)
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21 4.592692 Universa_xx:xx:xx Nearest TLSv1 123 Client Hello
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28 4.623650 JuniperN_xx:xx:xx Universa_xx:xx:xx TLSv1 176 Server Hello, Certificate, Certificate Request, Server Hello Done
29 4.643316 Universa_xx:xx:xx Nearest TLSv1 361 Certificate, Client Key Exchange, Change Cipher Spec, Encrypted Handshake Message
30 4.649607 10.switch 10.NPS_Server RADIUS 601 Access-Request(1) (id=255, l=555)
31 4.656950 10.NPS_Server 10.switch RADIUS 199 0.007343000 Access-Challenge(11) (id=255, l=153)
32 4.662734 JuniperN_xx:xx:xx Universa_xx:xx:xx TLSv1 87 Change Cipher Spec, Encrypted Handshake Message
33 4.681106 Universa_xx:xx:xx Nearest EAP 60 Response, Protected EAP (EAP-PEAP)
34 4.788536 10.switch 10.NPS_Server RADIUS 262 Access-Request(1) (id=2, l=216)
35 4.789735 10.NPS_Server 10.switch RADIUS 173 0.001199000 Access-Challenge(11) (id=2, l=127)
36 4.795723 JuniperN_xx:xx:xx Universa_xx:xx:xx TLSv1 61 Application Data
37 4.796372 Universa_xx:xx:xx Nearest TLSv1 93 Application Data
38 4.802368 10.switch 10.NPS_Server RADIUS 331 Access-Request(1) (id=3, l=285)
39 4.803363 10.NPS_Server 10.switch RADIUS 189 0.000995000 Access-Challenge(11) (id=3, l=143)
40 4.808905 JuniperN_xx:xx:xx Universa_xx:xx:xx TLSv1 77 Application Data
41 4.809501 Universa_xx:xx:xx Nearest TLSv1 77 Application Data
42 4.817342 10.switch 10.NPS_Server RADIUS 315 Access-Request(1) (id=4, l=269)
43 4.822986 10.NPS_Server 10.switch RADIUS 189 0.005644000 Access-Challenge(11) (id=4, l=143)
44 4.828973 JuniperN_xx:xx:xx Universa_xx:xx:xx TLSv1 77 Application Data
45 4.833318 Universa_xx:xx:xx Nearest TLSv1 829 Application Data
46 4.840610 10.switch 10.NPS_Server RADIUS 1073 Access-Request(1) (id=5, l=1027)
47 4.845946 10.NPS_Server 10.switch RADIUS 189 0.005336000 Access-Challenge(11) (id=5, l=143)
48 4.850938 JuniperN_xx:xx:xx Universa_xx:xx:xx TLSv1 77 Application Data
49 4.907924 Universa_xx:xx:xx Nearest TLSv1 141 Application Data
50 4.913390 10.switch 10.NPS_Server RADIUS 379 Access-Request(1) (id=6, l=333)
51 4.917535 10.NPS_Server 10.switch RADIUS 221 0.004145000 Access-Challenge(11) (id=6, l=175)
52 4.922877 JuniperN_xx:xx:xx Universa_xx:xx:xx TLSv1 109 Application Data
53 4.923472 Universa_xx:xx:xx Nearest TLSv1 61 Application Data
54 4.930319 10.switch 10.NPS_Server RADIUS 299 Access-Request(1) (id=7, l=253)
55 4.937348 10.NPS_Server 10.switch RADIUS 381 0.007029000 Access-Challenge(11) (id=7, l=335)
56 4.942543 JuniperN_xx:xx:xx Universa_xx:xx:xx TLSv1 269 Application Data
57 4.944791 Universa_xx:xx:xx Nearest TLSv1 125 Application Data
58 4.951408 10.switch 10.NPS_Server RADIUS 363 Access-Request(1) (id=8, l=317)
59 4.954022 10.NPS_Server 10.switch RADIUS 355 0.002614000 Access-Accept(2) (id=8, l=309)
60 4.981482 JuniperN_xx:xx:xx Universa_xx:xx:xx EAP 60 Success
61 32.590347 10.switch 10.NPS_Server RADIUS 361 Access-Request(1) (id=251, l=315)
62 62.592420 10.switch 10.NPS_Server RADIUS 361 Access-Request(1) (id=251, l=315)
63 92.595043 10.switch 10.NPS_Backup_Server RADIUS 361 Access-Request(1) (id=9, l=315)
64 122.597856 10.switch 10.NPS_Backup_Server RADIUS 361 Access-Request(1) (id=9, l=315)
65 152.600618 10.switch 10.NPS_Backup_Server RADIUS 361 Access-Request(1) (id=9, l=315)A belated thanks for your reply.
Our environment doesn't have NPS accounting configured so that was easy to rule out.
The mid-day drop outs have stopped after I added "set protocols dot1x authenticator no-mac-table-binding" to our Juniper switches (which prevents mac address aging from clearing the active dot1x client session).
I believe the above error message occurs because the RADIUS session ID is rejected / ignored because of some quirks in the RADIUS standard. At the start of a dot1x authentication request a RADIUS session ID is created. For whatever reason the
RADIUS/NAP server stops responding and the Juniper switch fails over to the backup RADIUS/NAP server configured. The session ID is kept (per RADIUS standard) but the backup RADIUS/NAP server doesn't know about the session, so this event: "Network
Policy Server discarded the request for a user." occurs.
It would be nice to see a clearer error message "Invalid RADIUS session" or similar.
There is a Microsoft guide on how to set up RADIUS/NAP servers in a highly available configuration - something to do with RADIUS proxy servers.
It would be even nicer to see some kind of RADIUS session synchronisation between NAP servers... if it doesn't already exist?
I am having the same exact issue you posted on here except I have Extreme Network switches. Some of my computers, various hardware, will randomly not authenticate during re-authentication. The switch says that it failed to contact the NPS server so then it
switches to my backup server. The client has a random time on how long it waits to authenticate so sometimes I end up having the disable/re-enable the port they are connected to so that the session is started again. I see that you basically removed the option
to force clients to re-authenticate Any downfall disabling that?. Any idea why the NPS server is no longer responding? Are you using Windows Server 2012? -
6274: Network Policy Server discarded the request for a user
How to reproduce this event:
6274: Network Policy Server discarded the request for a userHello,
according to the following just use an older RADIUS client version:
Warning: NPS discarded the request for a user
This monitor returns the number of events when the Network Policy Server discarded the request for a user.
Type of event: Warning. Event ID: 6274.
This condition occurs when the NPS discards accounting requests because the structure of the accounting request message that was sent by a RADIUS client does not comply with the RADIUS protocol. You should reconfigure, upgrade, or replace the RADIUS
client.
Best regards
Meinolf Weber
MVP, MCP, MCTS
Microsoft MVP - Directory Services
My Blog: http://msmvps.com/blogs/mweber/
Disclaimer: This posting is provided AS IS with no warranties or guarantees and confers no rights. -
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ausask64 wrote:
Can't seem to get a connection to internet even thou it tells me i have one.
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IChat Not Adding Buddies in Google Talk account
Hi Ralph-
I recently upgraded to 10.5.8. I use Spanning Sync to sync iCal and Address Book with Google. I recently had to reset to my Google account information--delete all contacts and events and reload them to Google using Spanning Sync. I knew that I would have to re-add my Google Talk buddies in iChat. However, iChat will not add buddies. They appear, blink a few times, then disappear. Normally, Google Talk buddies appear, blink a few times, then say "Waiting for Authorization" under status. No dice. They just disappear.
Even if I invite my friends using the chat feature in Gmail through my browser, I cannot add buddies! However, my friends can add me without issue. I've done a great amount of research into the issue. I'm fairly confident its not a Feedbag 10 error and am trying to establish whether its a server issue rather than iChat.
Any input/suggestions are well appreciated.Hi,
If they have Full names and appear in the Address Book drag them from the Address Book to iChat.
iChat checks that the First Name Last Name info is not already in the Address Book
When iChat was an AIM only client this used to be Called Feedbag (yes FeedBag) Error 10
http://www.ralphjohns.co.uk/page13.html#feedbag
The Same thing can happen in Jabber ID (including Google)
Previously added Buddies should be Authorized
10:46 PM Wednesday; September 16, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat" -
Ichat not recognizing available buddy
for some reason one of my "buddies" is not being recognized. Their on my buddy list but remain shadowed. Even though I confirm on the phone that they are on the computer and available, ichat doesn't recognize their status as available. The same for my status on their computer. We have mutual buddies and we can both chat with the other friends but not with each other. Any help would be appreciated, is anyone else having this problem?
Hi,
Welcome to the Discussions.
Buddies can "Appear" Off-line for several Reasons
1) They are Off line (which you have eliminated )
2) You have Spelt their Screen Name incorrectly (AIM has no way of knowing if a Buddy's name is valid)
3) You have Allow Specific Buddies set on iChat > Preferences > Accounts > Security and have not added them to the List.
3a) They have this (setting)
4) You have Been Blocked by them (this seems unlikely as you are Off Line to them)
5) One of you is set to Invisible (Again it does not explain both ends)
6) Really a variation on 2 plus 3 in that you have added them as a AIM name when they are MobileMe or @mac.com (Or they have) with the Allow Buddy list or Allow Specific people in use.
I would start with checking as much of this as possible.
Also get a mutual Buddy to start a Group Chat (File Menu > Go to Room and type in a Name for the room) and add bot of you.
You can then use "Show Participants" (View Menu) and drag him from the Participants Drawer to the Buddy List.
10:51 PM Monday; September 28, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat" -
Ichat not working-grey buddy lists
Hi, ichat is not working. Grey buddy list all the time. Is this normal? Looking around it was suggested that I look into firewall issues. There, a surprise. First, my firewall is on. After, I have Personal file sharing, Aol IM, Ichat Bonjour, UDP 554, UDP 7070, and Network Time all checked.(Don't know what some of these do.) BUT, I see no ichat av choice. Don't I need this? Did I lose this and how do I get it back.
Under accounts I have a aim account, MSN friends(don't understand this one), a mac account and Bonjour. The Aim and Bonjour are checked. If someone could walk me through my errors, I'd really appreciate it.
Final question. Does it make a difference whether I use the mac account or the aim? I just want to be able to talk to people on ichat and msn. Video for ichat on macs/chat only msn and video for pc through Skype.
Thanks in advance.Hi,
Sorry is what I posted was unclear.
Starting or making iChat go back to the Start Up Screens does not do what I think you want to do. (get rid of the mass of incorrectly added Buddies).
This is what I Posted before.
If you can Log On to the AIM servers for yourself but think that some of the Buddies have been added incorrectly it may pay to select all of them and then press the Backspace to delete them. (It will ask you to confirm).
You can delete the Buddy List one at a time or by selecting All of them and then use the BackSpace/Delete key.
However if the Buddies also have an Entry in the Address Book that needs to have the screen name delete as well otherwise you have problems with Feedbag errors when adding Buddies back again.
So,
Re 1. No, Do not delete iChat.
re 2. Do not bother as it does not do what you want.
Re 3. If you want to start from the Start Up screens then Delete the .plists
+NOTE: This does not delete your Buddy List which is kept on the AIM servers.+
+You have to delete each buddy that is spelt or entered wrong in iChat whilst Logged in to AIM to delete them. Adding Real Names to the Buddy List Name entry card adds them to your Address Book as a Back up to the AIM servers.+
I hope that make things clearer.
9:02 PM Monday; October 1, 2007 -
Since upgrading to iChat 4.0, I can't chat with my buddy using Tiger who has an AIM screenname.
What's the first thing to try to rectify the problem?Ok,
What account type do you have ?
Is it @mac ?
Is it paid for ?
Have you checked the Authorization is still current ?
If not @mac have you tried deleting com.apple.ichat.AIM.plist for Users/(your account)/Library/Preferences ?
This will also lose bubble colours, font choices and Alerts plus Saved Status Messages.
Restart iChat.
Make sure port 5190 is open to the UDP protocol in your routing Device if using Port Forwarding.
10:56 PM Thursday; November 1, 2007
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