Ichat rarely connects, when it does, video quality is poor for one side

Hi,
I'm using Ichat v4.0.8.
When trying to enter a video chat, it rarely connects just says no information has been sent for 10 seconds etc etc.
If you persist and keep trying over and over it will eventually connect. The person on the other side can see me and hear me fine, but they are extremely blurred and the sound is very skippy.
We have both changed to port 443 and changed our bandwidth limit to 500kbps and still no joy.
Any help would be much apriciated!
Thanks

Hi,
Welcome to the    Discussions
In System Preferences > Quicktime > Streaming tab are you set at 1.5Mbps ?
IS your Buddy if also on Leopard/iChat 4.x (or below) ?
If you or your Buddy has to change this setting iChat will need to be restarted to "See" the New Speed.
System Preferences > Quicktime caps all Video Streaming at the Automatic Setting in iChat 2, 3 and 4 (Panther/Tiger/Leopard).
In iChat 4 it is read as 384k In earlier version as a Zero hence the need to change it.
In iChat 3 and 4 you are trying to set your system to get iChat to see as much of your Internet Connection as is possible.
In Snow Leopard iChat 5 "Sees" the whole speed of the Internet Connection so advice then is to tone it down to "match" your Buddies speed.
Having said that there are ISPs where capping it again in the Bandwidth in iChat also helps on iChat 3 and 4.
Start with the Quicktime Setting then try different Bandwidth Speeds.
10:50 PM Tuesday; October 13, 2009
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