IChat video chat help please!

Question

I am trying to video chat w/ my aunt..she has a macbook (idk which one it's the white one that costs around $1000 i think) and I have the newest imac 24"
anyway even when she requests to video chat w/ me it tells me she isn't responding..here is the error code...help is greatly appreciated
Date/Time: 2008-03-26 13:18:14.744 -0400
OS Version: 10.5.2 (Build 9C7010)
Report Version: 4
iChat Connection Log:
2008-03-26 13:17:42 -0400: AVChat started with ID 4214795765.
2008-03-26 13:17:42 -0400: 0x17e96e40: State change from AVChatNoState to AVChatStateWaiting.
2008-03-26 13:17:42 -0400: [email protected]: State change from AVChatNoState to AVChatStateInvited.
2008-03-26 13:17:55 -0400: 0x17e96e40: State change from AVChatStateWaiting to AVChatStateConnecting.
2008-03-26 13:17:55 -0400: [email protected]: State change from AVChatStateInvited to AVChatStateConnecting.
2008-03-26 13:18:05 -0400: 0x17e96e40: State change from AVChatStateConnecting to AVChatStateEnded.
2008-03-26 13:18:05 -0400: 0x17e96e40: Error -8 (Did not receive a response from 0x17e96e40.)
2008-03-26 13:18:05 -0400: [email protected]: State change from AVChatStateConnecting to AVChatStateEnded.
2008-03-26 13:18:05 -0400: [email protected]: Error -8 (Did not receive a response from 0x17e96e40.)
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
0.000000 @:0 type=5 (00000000/16402)
[Local SIP port]
12.537471 @Video Conference/VideoConferenceMultiController.m:1474 type=5 (00000000/0)
[IP And Port Data With Caller IP And Port Data: Obtained 120 bytes of local IP and port data (3 entries). Remote data was 160 bytes (4 entries).
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0x958c8000 - 0x95a00fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
0x95a01000 - 0x95a0cfff com.apple.helpdata 1.0 (14) /System/Library/PrivateFrameworks/HelpData.framework/Versions/A/HelpData
0x95aed000 - 0x95b76fff com.apple.DesktopServices 1.4.5 /System/Library/PrivateFrameworks/DesktopServicesPriv.framework/Versions/A/Desk topServicesPriv
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0x95ba0000 - 0x95e79fff com.apple.CoreServices.CarbonCore 785.8 /System/Library/Frameworks/CoreServices.framework/Versions/A/Frameworks/CarbonC ore.framework/Versions/A/CarbonCore
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0x96847000 - 0x9692cfff com.apple.CoreData 100.1 (186) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
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0x96d3e000 - 0x96e1dfff libobjc.A.dylib /usr/lib/libobjc.A.dylib
0x96e1e000 - 0x96e77fff com.apple.opengl 1.5.6 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLU.dylib
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0x97044000 - 0x97064fff com.apple.opengl 1.5.6 /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGL.dylib
0x97065000 - 0x97065fff com.apple.CoreServices 32 /System/Library/Frameworks/CoreServices.framework/Versions/A/CoreServices
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Answer 1

Hi,
Welcome to the  Discussion Pages
This was the useful info from that
2008-03-26 13:18:05 -0400: [email protected]: Error -8 (Did not receive a response from 0x17e96e40.)
Video Conference Error Report:
Video Conference Support Report:
Video Conference User Report:
0.000000 @:0 type=5 (00000000/16402)
Local SIP port
12.537471 @Video Conference/VideoConferenceMultiController.m:1474 type=5 (00000000/0)
IP And Port Data With Caller IP And Port Data: Obtained 120 bytes of local IP and port data (3 entries). Remote data was 160 bytes (4 entries).
AS there is no feedback as to Ports or any length to this part of the log it means the ports are not open in your Modem or router.
Possibly both.
You are going to have to tell what devices you are using and how you have set them up for iChat.
10:05 PM Thursday; March 27, 2008