IChat with audio but video NOT working.

I have been using iChat regulary for almost a year now with no problems whatsoever. Suddenly I cannot get a video conference going with my brother. Whether he or I initiates it it does the same thing. The conference is initiated each of us seeing a box with ourselves in it. Then when it is supposed to shoot yourself up into the corner and make you small and the other person pops up, I freeze and shoot to the corner as a frozen image. I see him just fine, but he continues to see only himself and he can HEAR us just fine. I have successfully chatted with 2 other people right before and after. I also tried to do a multi-person chat and it worked fine between myself and the third person, but as soon as my brother popped on (he took a bit longer to respond) I froze but I could still see and hear him and the other person just fine, and they could see and hear each other. But neither could see me. It also works fine between just him and another person. What in the world is going on?!?

Hi Angleafx,
Welcome to the Apple Discussions
Could be several things.
1) DO basic Maintenance at your end.
See the links to Cocktail http://discussions.apple.com/thread.jspa?threadID=122021
MacJanitor is a specific Utility for running the Cron Scripts.
After this it may be your ISP is doing something to your Connection speed that effects the Bandwidth.
Is you brother on a connection speed that is vastly different from your other contacts ?
9:33 PM Wednesday; August 22, 2007

Similar Messages

I own the 4s and my BT Planttronics Pro works fine with calls but does not work to listen to music? Any ideas on how to correct this?

I own the 4s and my BT Planttronics Pro works fine with calls but does not work to listen to music?
Any ideas on how to correct this?
Thanks-Vitaleyes

I don't know what they call it, but my plantronics voyager pro, and my wifes plantronics voyager pro+ will not let you hear music through the headset. My Blueant T1 does support it and plays the music through the deadset.

My camera works with the photobooth and with skype but does not work with online applications such as "lolcam from facebook" or "faceonthehole" application. Please help

My camera works with the photobooth and with skype but does not work with other applications like the "lolcam" from facebook or the " faceonthe hole" application. Can anyone help?

There was a issue with school computers being used to spy on kids in their bedrooms, Mac's were involved.
So Apple most likely tightened the API's to only select, trustworthy companies as not to abuse the web cam access priviledge.
If you want to use a web cam with these other programs and services, you'll likely have to buy a third party USB one, so you can manually disconnect it.
There isn't a way to physcially disconnect the built in web cam on Mac's without busting open the machine.

IChat screen sharing and video not working on MacBook but works on Mac pro

I have a MacBook and MacBook pro. Both have the lion os 10.7.2. I can use iChat on the MacBook pro for screen sharing, video chat, and text chatting, with others remote to me. However, I can only do texting with the MacBook. I can do screen sharing via Finder between my MacBook and MacBook pro. I can do FaceTime between both systems. I can also do FaceTime between the MacBook and anyone remotely.
I also tried installing teamviewer on the MacBook, and on a remote MacBook..... And I get the same results where I cannot share the screen, from the one that has not been working.
I have checked the settings under system preference and made sure screen sharing was enabled. I have checked under iChat under video to make sure screen sharing was checked.
The macbook that is having this problem is configured for AIM for iChat
I have run out of ideas. Any suggestions on what I might try?
Thanks

Ok,
I will list the ports in greater detail and point out when iChat uses them.
AIM Login and 1-1 Text Chatting
iChat version 1 through 5 will Log in to the AIM server on port 5190 (TCP Protocol) by default.
Since iChat 2 we have been posting here that the AIM servers allow a Login on almost any port and have been suggesting port 443.
This is used by both Web Browsers for secure Login to some sites and by the Mail app with some mail servers.
It is also below port 1024 (most domestic routers have the ports above this figure closed) In some campus situations using port 443 will normally allow at least Login and Text chatting.
iChat 6 uses port 443 by default.
File Transfers (AIM)
When doing File Transfers with AIM Buddies iChat will move to using Port 5190 on the UDP Protocol.
This cannot be changed. (This invokes the little Message about Starting Direct IM in an open Chat)
It also uses this port for Pics-in-chats, dropping Files on a Buddy's name with out a Chat or sending other files that are not pics.
In the case of Port Forwarding some devices don't like port 5190 being forwarded "twice" which is another reason for moving the login and Text chat port.
Jabber Logins
No matter what Jabber server you use ichat will use one of two ports (5222 and 5223)
Which one it uses is dependent on whether it needs and is using an SSL Login or not.
SSL Logins use port 5223 and NON SSL one use 5222 (ticking or Unticking the SSL box on a Jabber account will automatically change the port).
Google Talk is the exception in that it allow a Login on port 443 as well.
The First Apple Doc I linked you to says iChat uses port 5220 in Jabber.
I run Little Snitch and have never seen any version of iChat use this port at any time.
Bonjour
Any Mac to Mac Connection or Mac to any Bonjour able peripheral will be on port 5353.
This is normally opened (Preset) in the Mac Firewall for the Finder/System side of Sharing.
iChat needs and uses two other ports (5297 UDP and 5298 on both TCP and UDP)
As they an LAN Side connections the router would normally pass them.
At iChat 3 there were issues with the Mac Firewall (it included UDP set up and the preset in the firewall only listed them and TCP so we had people add all the iChat ports (you had to manually enter them in Tiger)
A/V Chats
No matter which Buddy List you start from iChat will do A/V chats the same way.
The Visible Invite you or your Buddy sends is on port 5678 (UDP)
In iChat 3 and earlier iChat then moves to port 5060 to send the SIP Connection Process invite behind the scenes (SIP = Session Initiation Protocol)
Port 5060 is one of 4 ports internationally agreed for SIP (How VoIP phones connect) (5060-5063).
Although ISPs were not supposed to block Through traffic many started blocking End users and then Charging them to open these ports (Many ISP were telecom companies that were losing long distant Telephone calls monies).
The SIP process then in iChat 3 contacts a server run by Apple for this purpose (Snatmap.mac.com to give it it's full name).
This acts like a old fashioned telephone operator connecting the call.
SIP is a text based process.
Your end "Calls" the operator.
The Operator "Calls" Buddy.
Buddy Accepts
iChat then negotiates the ports to be used.
In iChat 2 and 3 it uses 4 ports (vid in Vid out, Audio In and Audio Out) from "the group of 20" starting at the bottom (16384 to 16387 normally)
Three and 4 way chats uses more ports (which is why 20 are set aside)
In iChat 4 Apple realised the issue with the 5060 port and changed the way iChat worked
Since then it has Sent the invite on Port 5678 but then moved to port 16402 (it starts at the top of a smaller group of 20)
All Video and Audio traffic is also now on one port (so no need for 20 ports and iChat now lists 10).
NOTES so Far.
File Sharing during a Chat converts the Chat to Direct IM for AIM Logins
This is Peer-to-Peer in AIM
A/V Chats are Peer-To-Peer and you can actually log out of the Buddy list and continue the chat. (The exception is using iChat 6's AIM Video relay option)
Screen Sharing
Screen Sharing is an Audio Chat with a VNC connection along side.
Both bits have to wok to avoid the Pop-up to send to Apple and the Log that contains.
The Audio part is on port 16402 and the VNC part is random. (So random it is different every time you do it)
The reason it is classed as an Audio Chat+ is so the AppleScript for Auto Accept can filter out Screen Sharing connection and Not Auto Accept them.
This does have a knock on effect as far as your Router is concerned as already mentioned earlier.
You cannot Forward or Trigger the random Port so you have to use UPnP in your router to open the ports.
NOTES
Jabber File sharing may possibly be on port 1080 as listed in the Server Article I linked you to (I have also seen it written about in other stuff I have come across)
However Little Snitch does not seem to confirm this either.
Most time it will be peer-to-peer like the AIM connections for this.
However some Jabber servers do not seem to allow this and have this Jabber65 Proxy set up which passes things Server to Server in between it leaving your end and arriving at a Buddy.
This on Port 7777 but you do not need to open this port (unless you are running a Jabber server)
I have yet to test File Transfers using a Yahoo Buddy List in iChat 6.
AppleCare and Geniuses.
Previously I have been contacted by Geniuses in Stores asking to test customer's iChat.
They and the Applecare people have details about Apple wants an designed the App to work.
What they don't have is the knowledge about what it takes to set it up in the "real world".
There are literally thousands of Makes and Models of routers.
Some like the Thomson-Alcatel brand state they are SIP/VoIP ready but this means the router strips out all SIP Data trying to send it to a Phone.
Early models of Alcatels can get around this with a tweak. Later models can't.
Motorola devices tend not to have UPnP.
Apple Base Stations have Port Mapping Protocol instead of UPnP and this needs setting up.
The Zyxel range definitely does not like the dual use of port 5190 and does much better using UPnP (You almost certainly have to do your AIM login on port 443 with these).
1. I have two computers (MacPro and MacBook Pro) that are both running Lion 10.7.2 and both running iChat 6.0.1. <<-- Fine
2. The Netgear router model is: WNDR3700.    <<<<--- With any Brand there are exceptions and I do wonder about this one
3. The firewall for both Macs is turned on and in the advanced area iChat is listed as being "allowed." <<<<---- Fine
4. In iChat, under the video options, "Screen Sharing Allowed" is checked.                                        <<<<<---- Fine
5. In System Preferences, "Screen Sharing" is checked and this is for "All Users" at present.               <<<<<---- Not Required
6. There are two separate AIM accounts being used for iChat purposes.                                            <<<<<---- OK
7. In iChat preferences, each AIM account is "Enabled" under "Account Information" and the "Server Settings" show the Server as "api.oscar.aol.com" and the Port is "443" and "Use SSL" is checked.                                <<<<---- As it should be
From this and the other info in the first port it was only the router set up that seem to throw some light on a possible cause (Port Forwarding and UPnP conflict)
If just doing Port Forwarding the ports listed would have covered things (Except the Screen Sharing's random port)
Regarding your latest post.
I have table similar to that on my Sagem 2504Fast Modem/router combined device and it too seems to list a different port on the external side on occasions.
I would try the router with the Disable SIP ALG unticked (so it is not disabled). If the Help info on the right gives any info about what this Netgear version does it would be helpful.
Some are like the Thomson-Alcatels I was talking about in that it points the SIP data to a specific place (Possibly a Phone socket on the device)
Others seem to provide an "boost" to enable SIP to work and don't seem to get in the way of iChat.
Try adding the Names in Table 1 from this page and see if you can Video to those.
There are 6 names in total (I am actually only seeing one on Line as I type)
9:19 PM      Wednesday; January 25, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
 iMac 2.5Ghz 5i 2011 (Lion 10.7.2)
 G4/1GhzDual MDD (Leopard 10.5.8)
 MacBookPro 2Gb (Snow Leopard 10.6.8)
 Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images."  No, Seriously

IChat Audio and Video not working correctly...

Hi.
I recently upgraded to Snow Leopard. Before upgrading, I was able to video chat with little to no problem with family over iChat. I just tried it again today for the first time since upgrading to Snow Leopard and the audio is barely working (can only make out every few words, if that), and the video is extremely distorted to where you can sometimes not even tell there are people there. It gets all pixelated and weird. I tried doing the chat with Google Talk and then again with Skype, and had just as many problems with those. My family is using a Mac with an older OS, and they can see and hear me perfectly fine. I'm not sure if the problem is with my computer or with theirs, or if it's just a communication problem, but any ideas would be really helpful. Thanks!

After iChat developed missing audio and video pixellation problem post Snow Leopard installation at my mother-in-law's machine (and ours), I tried the usual decrease the bandwidth fix to no avail.
The solution that actually fixed the probem was to turn off port forwarding protocol on her Time Capsule and our Airport Extreme. Things are now working smoothly even at 500 kbps settings on both ends.
An interesting aside... Turning off port forwarding for ssh to her machine doesn't kill the ssh port tunnel from the outside LAN to her mac. It looks like iChat and the Time Capsule keep an incoming ssh tunnel open even if you have disabled port forwarding on the Time Capsule. I suspect this "secret" opening of ports is the magic of why iChat and screen sharing have been so much easier to set up when a Mac is behind an Apple router. 3rd party routers need ports manually forwarded to the Mac. Apple routers just worked ---- and it looks like Apple does it by invisibly opening ports on their routers when a Mac runs iChat.
Pretty nifty, but also silently opens a security hole that you may THINK you closed. SL seems to trip up over this arrangement when you also turn on Port Mapping Protocol and manually assign ports to forward.
At any rate, it wasn't the data rate, it was a new bad interaction between the Apple Router's Port Mapping Protocol and iChat 5. Turn off PMP on the airport and all becomes well once more.

Please help with audio and video not syncing.

I'm using Encore 3, and have already authored a DVD a month ago without a glitch. The following are the same steps I used, but this time around, the video and audio in Encore are not syncing.
Here's what I've done.
1) I export my Final Cut projects to .mov using the following settings (Share > Master File).
Format: Video and Audio
Video codec: H.264
Resolution: 1920x1080
Audio file format: Quicktime Movie (AAC)
Include chapter markers: Unchecked
Roles as: Quicktime Movie
2) I run the .mov file in Compressor using the "Disc Burning" preset.
3) I then import the .ac3 and .m2v files that Compressor created into Encore.
4) In Encore, I select both files and go to New > Timeline.
In the Timeline window, the durations on both are the same. But I don't understand why the audio and video are not synced when I preview or when I burn a test DVD. The audio comes in just a tad late.
Video Clip:
Source In: 00;00;00;00
Duration: 00;02;33;29
In-Point: 00;00;00;00
Out-Point: 00;02;33;29
Audio Clip:
Source In: 00;00;00;00
Duration: 00;02;34;00
In-Point: 00;00;00;00
Out-Point: 00;02;34;00
What's puzzling is that two of the 10 videos I've import to Encore are synced perfectly -- same export settings from FCP, same settings Compressor.
Please help.
Thanks!
Mark

Hi Mark.
Do you have any situations where there is more than one video file in a timeline?
Secondly - why are you using H264 HD files for a DVD? This is using lossy compression to make the H264, which is in turn then scaled & even further bitrate reduced for M2V.
I would give it a try rendering an SD video file for use in Encore - not the H264 - and starting out with Dolby Digital or LPCM audio, not AAC.
As with all DVD authoring programs, Encore works best with DVD compliant assets - which you are most definitely using - but I still think you are over-complicating things by using H264/AAC at all.
Eliminating this may help.

Hearing Audio but Video not showing

I just upgraded to the newest quicktime and or some reason I can only hear the video being played but I cannot see it. The videos are avi files and recently I've been having problems playing my avi files on quicktime. I only just got my avi files to work at all only they worked on windows media player. I tried playing them through quicktime but they would not work, even with having the right codecs (divx). So I updated Quicktime with the latest update and now as I stated, I can hear the audio but the video is not being displayed. Can someone please help with this or is this just another quicktime bug I'll have to wait for them to fix? I would go and downgrade but I fear if I do, my avi files will cease to work at all.

Unless something has changed DivX is support by QT for Mac only and not QT for Windows. This link might be of help with avi's http://www.headbands.com/gspot/

Adobe flash player 10 works with Chrome but will not work with Int. explorer

Adobe Flash playaer 10 works with Chrome but when I try to use it in Internet Explorer it
says I do not have it installed but I do.

I'm sorry but I couldn't find publish settings under file in explorer. Is file in another place. I did input file in my search and found change temporary internet file settings. Under programs, manage add ons. Scrolled to "shock wave flash object under Adobe and found it was disabled. Changed to enabled and now it works fine. Thanks for your help.
Dan Simonelli

Synching audio and video not working

I recorded a separate audio and video clip of an interview, and I marked the start of the clip with a clapperboard and spoke the take number and contents to make life easier, as I usually do. The gear is borrowed from the college, and for some reason the audio that came out of the Canon 5Dmkiii was really low. This could be the reason why, when I put both the video and audio into their own bin and right click and merge clips, (with the syncronisation point as audio, and under audio tab checking the box to remove audio from AV clip) that the clip doesn't seem to recognise the snap of the clapperboard or something maybe? Is there any way I can correct this, or do I need to synch it manually? If so, is there any quick and easy tutorial on youtube or something that is recommended?

I discovered that if I put markers manually on the point where the clapperboard snaps, and select marker instead of audio as the synchronisation point, then it synchs up the clips properly.

Problem with audio output device not working

Okay about a week ago, i came home from work, booted up my laptop and noticed that the hp quicktouch program failed to start. Then I also noticed a red X over my sound icon on my taskbar. So i thought it might have been an error of some sort and rebooted. When I did that everything came back up find, but when I started playing a game, I noticed the sound went out again... I closed the game and went into the device manager. But as soon as I closed the game out the sound fixed itself... So i started the game back up and about 10 mins in it went out again... So I went back into device manager, scanned for hardware changes and it seems to be working find, so i reinstalled the game thinking that could be the problem.
Well when I rebooted my laptop i got the error again about quicktouch and the red X over my speaker icon. I went back into device manager to find that my sound, game controller device and driver is not even listed...
Ive been looking around for a fix to this problem, but could not find any solution. So today I reinstalled windows again, but no sound, no driver, or anything is showing up. I really dont know what to do to fix this, people say download drivers and ive tried that, nothing is seeming to work.
If anyone knows what I can do to fix this please inform me, the only thing else I can think of is go MAC lol.
Oh btw, im running a HP Pavilion Entertaiment PC (dv9700). It has windows vista 64 bit.
Thanks in advance.

use stystem recovery and lose all files, photos, games and all settings - that the best way ....
use device manager to reinstal sound driver, but try to install diferent versions of it, after update (made by hp update) i had no sound, installing older ver help
sorry for my poor english
Hp Pavilion dv6408nr - Vista
external HDD - ubuntu

IChat to PC-AIM Video not working - even dialup

I know that this a common problem, but I cannot find any solutions in this group. MacBook Pro 10.4.6, iChat to PC. My side is Mac, wireless via Airport and a dlink ADSL Modem/Router. I can chat with video with no problems to either another Mac or PC at home. I cannot however use video with my brother using his PC - refused or cancelled the conversation/failed to respond. We both forwarded all ports (1000-65535), or alternatively used DMZ, but to no avail.
To exlude the router as a problem I have used dialup between both my own PC & my Mac. Still same errors. I have disabled firewall on both Mac & PC, deleted iChat preference files.
I'm at a loss. I have tried video with RjinWI PC - I can see this fine from my own PC (networked or dialup), as can my brother from his PC, but I cannot see RjinWI PC from my Mac (failed to respond).
Any suggestions would be greatly appreciated?
Thanks.
MacBook Pro Mac OS X (10.4.6) Mac Mini G4, iBook G3

Hi,
I am jmtuggey's brother. We've been trying this evening with various settings and computers. We've managed to get iChat video working on both his iMac and a Mac Mini to both my iBook and various PCs. However, his MacBook Pro will only work with my iBook - any attempt to connect to the PCs fails as detailed above.
We've gone over the Mac firewall and enabled the correct ports, and even disabled his firewall.
RJ in Wi - we have both turned our Quicktime streaming settings off automatic but this has had no affect.
I simply cannot understand what is going on here. It seems very likely that the fault lies in the MBP, but as to what exactly is wrong with it is beyond either of us.
Any ideas?
MacBook Pro/iBook G4 Mac OS X (10.4.6)

Audio and Video not working (Satallite L750-X5317)

Dear All,
I am using tosiba laptop Satallite L750-X5317 from past 3years , from few days there is a problem when ever i try listen to songs on chrome or any other browser , I am not able to hear the audio nor the video plays.
The vedio which i have open with windows media player and VLC play . And certain time the same video dont open with same Players such as VLC and windows media player.
Please help me. what may be the problem? should i uninstall certain programs ?

What other browsers have you tried? The visual part of the video doesn't play either? Does it give you an error?
- Peter

Hotmail has an EMOTIONS tab which works fine with IE but does not work with Firefox. Is there a fix?

I cannot use the emotions tab in the latest Hotmail. Nothing appears. It works fine with IE. Is there a fix?

Works fine here on Linux. Make sure that you do not block [[JavaScript]].
Start Firefox in [[Safe Mode]] to check if one of your add-ons is causing your problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
See [[Troubleshooting extensions and themes]] and [[Troubleshooting plugins]]

Ipad1 with 64 gb, video not working properly. Is it fixable?

My very first iPad, I rec'd 5 yrs ago. It's a first generation and has 64 GB. I use it mostly to watch the videos - T V Shows & Movies I have downloaded on it. Today I watched a couple of short videos, then was going to watch a movie. It simply would not load. I tried with the "Video" icon and then by going to iTunes and choosing the movie I wanted. Sometimes it would not go to iTunes, it would revert back to the wallpaper. I never could get it to let me get to tech support to see if it was fixable. I am on another iPad at this time. I just love that little iPad and I love all of my movies and T V shows. This iPad I am using at present is only 16 GB so it will not support very many downloads. Help!!!

DDid you try quitting all the apps and then reset your iPad? Double click the Home button to show the screen with running and recently used apps. Tsp and hold on an app icon until they all start to jiggle and display a minus sign. Tap on the minus sign to close out or quit the app. Then reset your ipad. Press and hold the Home and Sleep buttons simultaneously, ignoring the Red Slide to Power Off. Keep holding until the Apple logo appears. Let go of the buttons and let the device restart. See if that fixes your problem.

TS4006 my iphone has gone into the lost mode and i have tried to reactivate it with itunes but its not working. itunes says i should insert the simcard pin code but there is no option for me to do that on the phone or itunes. please help........

please help my iphone 4s has gone into the lost mode and i cant re-activate it i dont know what to do. Itunes needs me to put the Simcard pin but i dont have any option for that.

Hello Buzzy78,
Try to put your iPhone in Recovery mode and then Restore it to Factory settings and see if you are able to get into your iPhone.
Recovery Mode : http://support.apple.com/kb/HT1808

IChat with audio but video NOT working.

Similar Messages

Maybe you are looking for