Ichat won't open
My Ichat will not open. I have tried to open it by going to finder and applications and then ichat but it still does not open. The icon in the dock menu just bounces up and down for awhile and then stops. How do i fix this? Since it will not open i have no report to send to you.
ok so i did it the hard way. Ichat still won't open but i was able to get a report so here it is:
Date/Time: 2006-11-01 18:10:26.474 -0500
OS Version: 10.4.6 (Build 8I1121)
Report Version: 4
Command: iChat
Path: /Applications/Applications/iChat.app/Contents/MacOS/iChat
Parent: WindowServer [56]
Version: 3.1.2 (430)
Build Version: 1
Project Name: iChat
Source Version: 4300000
PID: 466
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNINVALIDADDRESS (0x0001) at 0xc044b7c0
Thread 0 Crashed:
0 ...apple.AddressBook.framework 0x949300f4 c4_PtrArray::SetAt(int, void const*) + 14
1 ...apple.AddressBook.framework 0x947efc25 c4_FormatB::Define(int, unsigned char const**) + 283
2 ...apple.AddressBook.framework 0x947ed0a9 c4_HandlerSeq::Prepare(unsigned char const**, bool) + 329
3 ...apple.AddressBook.framework 0x947edf59 c4_FormatV::SetupAllSubviews() + 185
4 ...apple.AddressBook.framework 0x947ef6b0 c4_FormatV::Get(int, int&) + 28
5 ...apple.AddressBook.framework 0x947ef62e c4_Handler::GetBytes(int, c4_Bytes&, bool) + 36
6 ...apple.AddressBook.framework 0x947ef5fb c4_Sequence::Get(int, int, c4_Bytes&) + 77
7 ...apple.AddressBook.framework 0x949307b2 c4Reference::GetData(c4Bytes&) const + 44
8 ...apple.AddressBook.framework 0x947ef56a c4_ViewRef::operator c4_View() const + 46
9 ...apple.AddressBook.framework 0x947ee951 c4_Storage::Description(char const*) + 97
10 ...apple.AddressBook.framework 0x947f0054 c4_Storage::GetAs(char const*) + 98
11 ...apple.AddressBook.framework 0x947f137f cacheViews + 317
12 ...apple.AddressBook.framework 0x947eb69a -[ABAddressBook nts_OpenContactManagerWithMode:cacheSchema:] + 455
13 ...apple.AddressBook.framework 0x947ea3d1 -[ABAddressBook nts_InitDefaultContactManager] + 1438
14 ...apple.AddressBook.framework 0x947e9d66 +[ABAddressBook nts_SharedAddressBook] + 70
15 ...apple.AddressBook.framework 0x947e9c76 +[ABAddressBook nts_CreateSharedAddressBook] + 64
16 ...apple.AddressBook.framework 0x947e9bc9 +[ABAddressBook sharedAddressBook] + 72
17 com.apple.iChat 0x000055a7 0x1000 + 17831
18 com.apple.iChat 0x000054cb 0x1000 + 17611
19 com.apple.iChat 0x00005300 0x1000 + 17152
20 com.apple.iChat 0x00004f61 0x1000 + 16225
21 com.apple.iChat 0x00004d11 0x1000 + 15633
22 com.apple.iChat 0x00004a1b 0x1000 + 14875
23 com.apple.iChat 0x000044ab 0x1000 + 13483
24 com.apple.iChat 0x00003d6e 0x1000 + 11630
25 com.apple.iChat 0x00003656 0x1000 + 9814
26 com.apple.iChat 0x00003487 0x1000 + 9351
27 com.apple.AppKit 0x9337281b -[NSCustomObject nibInstantiate] + 286
28 com.apple.AppKit 0x93372478 -[NSIBObjectData instantiateObject:] + 232
29 com.apple.AppKit 0x933719c1 -[NSIBObjectData nibInstantiateWithOwner:topLevelObjects:] + 202
30 com.apple.AppKit 0x9348272b old_loadNib + 261
31 com.apple.AppKit 0x93368a8f +[NSBundle(NSNibLoading) _loadNibFile:nameTable:withZone:ownerBundle:] + 1028
32 com.apple.AppKit 0x93368682 +[NSBundle(NSNibLoading) loadNibFile:externalNameTable:withZone:] + 164
33 com.apple.AppKit 0x933685c4 +[NSBundle(NSNibLoading) loadNibNamed:owner:] + 392
34 com.apple.AppKit 0x9336830b NSApplicationMain + 433
35 com.apple.iChat 0x00003132 0x1000 + 8498
36 com.apple.iChat 0x0007e835 0x1000 + 514101
Thread 1:
0 libSystem.B.dylib 0x9002a29c wait4 + 12
1 libSystem.B.dylib 0x90024a27 pthreadbody + 84
Thread 0 crashed with i386 Thread State:
eax: 0x30000068 ebx: 0x947ecf6e ecx:0x0044b620 edx: 0x0044d280
edi: 0x0043bc20 esi: 0x0044d280 ebp:0xbffff088 esp: 0xbffff088
ss: 0x0000002f efl: 0x00010286 eip:0x949300f4 cs: 0x00000027
ds: 0x0000002f es: 0x0000002f fs:0x00000000 gs: 0x00000037
Binary Images Description:
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Model: MacBookPro1,1, BootROM MBP11.0044.B02, 2 processors, Intel Core Duo, 2.16 GHz, 1 GB
Graphics: ATI Radeon X1600, ATY,RadeonX1600, PCIe, 256 MB
Memory Module: DIMM1/BANK 1, 1 GB, DDR2 SDRAM, 667 MHz
AirPort: spairportwireless_card_type_airportextreme (0x168C, 0x86), 0.1.17
Bluetooth: Version 1.7.3f4, 2 service, 1 devices, 1 incoming serial ports
Network Service: Built-in Ethernet, Ethernet, en0
Serial ATA Device: ST9100824AS, 93.16 GB
Parallel ATA Device: MATSHITADVD-R UJ-857
USB Device: Built-in iSight, Micron, Up to 480 Mb/sec, 500 mA
USB Device: PSC 1500 series, HP, Up to 12 Mb/sec, 500 mA
USB Device: Apple Internal Keyboard / Trackpad, Apple Computer, Up to 12 Mb/sec, 500 mA
USB Device: Bluetooth HCI, Up to 12 Mb/sec, 500 mA
USB Device: IR Receiver, Apple Computer, Inc., Up to 12 Mb/sec, 500 mA
Similar Messages
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As of a few days ago my ichat won't open at all. No error message, nothing it just bounces like it is going to open, then stops but doesn't launch. I did a basic software update a few days ago, and immediately afterwards my computer was running slower and safari wouldn't launch. A day later ichat refused to open and I am at a loss!
See my post in this thread
http://discussions.apple.com/thread.jspa?threadID=1237003&tstart=0
9:10 PM Thursday; November 15, 2007 -
Ichat won't open since new hd installation? help.
ichat won't open since new hd installation? help.
since installing a bigger hd my ichat won't open. the shortcut is still there and when i click it it bounces in the toolbar a few times then dissapears. i have tried to delete and re-install but i cannot delete it.
im on osx version 10.8.3, on a macbook pro.
please help, thank youHI,
I feel there is slightly more to this story.
Mountain Lion (OS X 10.8.x) does not have iChat.
It has Messages which is iChat+ as it has had iMessages added to it.
(I think that a Mountain Lion Upgrade is part of the picture.)
This suggests you Changed the Hard Drive and either Installed or cloned the OS on to the (new) Drive.
At this point you may have migrated your Mac User Account from different computer or the old Hard Drive.
If you were Migrating apps from an old drive or computer then it is technically possible to "install" iChat in the Applications Folder but it will not work.
Each version of iChat has to "Match" the OS it is on.
Broadly speaking that is iChat 4 is in Leopard (OS X 10.5.x) and iChat 5 is in Snow Leopard (OS X 10.6.x)
In fact it goes deeper than this in that incremental updates in the OS include (sometimes) the updates to iChat.
This means that by OS X 10.5.8 at the end of the Leopard Updates iChat is at version 4.0.9
Snow Leopard gets to OS X 10.6.8 but iChat 5 only gets to version 5.0.3 at this point.
Open your Applications Folder.
Does this contain iChat, Messages or in fact Both ?
If you then highlight and then use CMD and i keys (Get Info) what version information do the app(s) display ?
The Messages App should not be put inside any other folder.
I have seen where people have created "Messaging" folders putting MSN, Skype and Messages or iChat in the same folder to "tidy" the Applications folder.
This can mess up updates.
In fact if you have done this the DOCK item may point to something that did not get Updated to Mountain Lion.
10:16 PM Saturday; April 20, 2013
iMac 2.5Ghz 5i 2011 (Mountain Lion 10.8.3)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
Couple of iPhones and an iPad
"Limit the Logs to the Bits above Binary Images." No, Seriously -
Ever since i downloaded skype to chat with a friend with a pc my ichat won't open
ever since I downloaded skype to video chat with a friend with a pc my ichat won't open - suggestions?
Hi,
So the DOCK looks like this ? (Or at least the Lion version of that)
The Menu Bar Icon looks like this ?
Ok if the App is open and you click once on the icon (Speech Bubble with Camera) in the DOCK all that will happen is that any iChat Window will come to the front.
This of course does need there to be an Open iChat Window.
Can you access the iChat Menu itself and Preferences from there ?
In the accounts section does it list any Accounts apart from the Bonjour one ?
In the Account info tab (If there is more tan one tab) does it say Use this Account and is the check box ticked ?
If before quitting iChat you close all the Windows including the Buddy List and then Quit iChat it will remember the Window state when you start it up again.
In fact the Window menu will tell you which Accounts are Logged in and these (if more than one) should match the "Use this Account" ones in the iChat Preferences.
Using the red button only "Hides" the Buddy List it does not log it out or Quit the app.
Does the Window menu list any Account like this pic does ?
(Example from iChat 4 with the Chax Add on (more Menu items) icons)
Does the Menu Bar icon (Second pic above) show you any Buddies in the drop down you see ?
This is my drop down menu for iChat 4 when iChat is Off
As you can see it says it is Off Line.
Selecting "Available" does nor launch the app for me either as it does not know which of the 6 Screen Names I usually Login is the one I want to be "Available"
I can understand the Menu (Drop Down) may have changed in iChat 6.
Nothing you have added in the last two posts indicates to me that Skype is in any way responsible (Not that I would normally wnaty to defend it)
Neither does it point to anything but a normal functions of iChat if you close it down in a certain way.
Also check the System Preferences > General Pane in Lion (it is called Appearance in earlier versions)
This has a new setting that can set for all App the ability to remember which windows were open the next time the app is launched. (i.e if a graphics app had a pallet open this would be remembered. However if all windows are closed but the app is still running when Quit this "windowless State" would be the one remembered)
(What is does do for iChat is return the "Remember Open Chats on Quit" from iChat 4 that got lost in iChat 5)
7:38 PM Wednesday; August 17, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb( 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
Ichat won't open after leopard installation
I installed Leopard on 3 imacs and on my teenaged daughter's computer ichat won't connect. The message she gets is: "Could not connect to AIM...try again in a few minutes" But every time we wait and try again we still get the same message. The internet connection is fine. Any ideas? Should I reinstall Leopard???
Hi Barbara,
If the Buddy List does not Appear and the Accounts are not listed in either the Window menu or the iChat Menu > Accounts then I only know of the Activity Monitor route.
The com.apple.ichat.plist (and others) are in Users/(here account)/Library/Preferences
She has to navigate there manually either from the Finder Window side bar or from the hard Drive (or her house icon is the same a Her Account).
I this case if iChat is open (but not showing anything except the menu bar) I would open Activity Monitor and find both iChat (with icon and iChatAgent (without icon)
Quit iChat. It should disappear in Activity Monitor.
iChatAgent stays there for a while. That is why it say Force Quit it.
Once both are quit I would delete all the .plist for ichat
Then restart iChat.
it will use the Keychain and Address Book to prefill the Start Up Screens which she can click through.
This problems seems to be caused by a sudden drop out of the AIM server and corrupt info being in the .plist
It seems different people find it is different .plist that are effected, which is why I suggest dumping all of them.
If this does not work.
While iChat is still open go to iChat > Preferences > Accounts > Server settings and change the port to 443 but without the SSL login.
If you do not have access to the preferences repeat the above and restart the computer not connected to the internet and then start iChat. It will still report it can not Login but should give you access to the Preferences.
9:51 PM Monday; December 31, 2007 -
IChat won't open after OS update
iChat has always worked fine for me, despite having a franken-mac. After yesterday's software update for OS X, I can no longer open iChat. Not even for a second. Bounces once in the dock, and then nothing. Ditto for opening from the app menu. iChat status icon in the right menubar is fixed on "unavailable," and won't let me select available or the buddies list. I'm fair with hardware, but not with software, any suggestions?
Running OS 10.4.4, iChat 3.1.1
System as below with 1.5 GB SDRAM, and iSight.
Thanks!
G4 Sawtooth/AGP (upgraded to 1.5 GHz / OWC) Mac OS X (10.4.4)Thanks! After getting NO results with 1) restarting my computer, 2) opening iChat from applications folder, 3) reinstalling iChat from my Tiger CD, 4) installing iChat to a new HD partition, 5) running Cocktail, 6) RebuildX-driven desktop rebuild, 7) repairing permissions muliple times, and 8) cursing at the top of my lungs while shaking my white-knuckled fists in the general direction of my monitor, the Combo update made iChat work immediately after the initial restart! Ralph, you are my hero!
Regards
Case
G4 Sawtooth/AGP (upgraded to 1.5 GHz / OWC) Mac OS X (10.4.4) -
ICHAT won't open up at all when I click on the Widget
I have tried re-installing iChat but it still won't work. Any ideas what I can do to make it work?
I also have previously posted on the iChat form but it was for ver 3.0 and earlier so thought this might be a better site for ver 4. Tried the suggestion given but they didn't work. Thanks!For anyone who happens to read this......I finally gave up and waiting on line for a live
Tech. He had me reset my system and pRam. Then it worked. Wish the instructions
within the Apple site were more detailed and helpful.
As you can tell I'm very frustrated with this new system. It doesn't seem to be as
user friendly as I thought. -
Ichat won't open/load after auto-update
i recently did an auto-update of safari and now the application will not open/boot. same for ichat, as well as adium and yahoo instant messenger. i click on the ichat icon in my dock, and it bounces for a second, stops, and the nothing. can anyone help? thank you.
powerbook g4
tiger 10.4.11Hi,
Does this have any bearing http://support.apple.com/kb/TS2834?viewlocale=en_US ?
8:51 PM Sunday; July 26, 2009
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat" -
IChat won't open - bounces in dock but does nothing
I am running Tiger 10.4.11 on a PPC MacBook Pro and iChat 3.1.9
I have never tried to use iChat before, so not only has the app not been tested on my machine, I know very little about it.
When I try to open it from the applications folder, it bounces in the dock a couple times and then disappears - no error, just doesn't open. After doing a search in the forums for similar problems and trying the suggestions found with no luck. I opened a console app and got the following console.log when attempting to open iChat:
Mac OS X Version 10.4.11 (Build 8S165)
2009-06-22 15:43:26 -0500
2009-06-22 15:43:26.627 loginwindow[606] FSResolveAliasWithMountFlags returned err = -43
2009-06-22 15:43:28.883 SystemUIServer[630] lang is:en
Jun 22 15:43:37 PowerBook mDNSResponder: ReceivePortMapReply: response too short (12 bytes)
Jun 22 15:43:38 PowerBook mDNSResponder: ReceivePortMapReply: response too short (12 bytes)
Jun 22 15:43:38 PowerBook mDNSResponder: ReceivePortMapReply: response too short (12 bytes)
Jun 22 15:43:39 PowerBook mDNSResponder: NAT Port Mapping (LLQ event port.): timeout
Debugger() was called!
2009-06-22 15:46:12.156 iChat[664] Unable to load nib file: MainMenu, exiting
anyone have any suggestions?Great ground work so far Bill!
Could be many things, we should start with this...
"Try Disk Utility
1. Insert the Mac OS X Tiger Install disc that came with your computer, then restart the computer while holding the C key.
2. When your computer finishes starting up from the disc, choose Disk Utility from the Installer menu. (In Mac OS X 10.4 or later, you must select your language first.)
*Important: Do not click Continue in the first screen of the Installer. If you do, you must restart from the disc again to access Disk Utility.*
3. Click the First Aid tab.
4. Click the disclosure triangle to the left of the hard drive icon to display the names of your hard disk volumes and partitions.
5. Select your Mac OS X volume.
6. Click Repair. Disk Utility checks and repairs the disk."
http://docs.info.apple.com/article.html?artnum=106214
Then try a Safe Boot, (holding Shift key down at bootup), run Disk Utility in Applications>Utilities, then highlight your drive, click on Repair Permissions, reboot when it completes.
(Safe boot may stay on the gray radian for a long time, let it go, it's trying to repair the Hard Drive.)
See if we still get the can't load nib file one. -
IChat won't open the chat room window
So i can connect to chat rooms, recieve Ims from people inside the chat room but can't see the chat room at all..... How do i get the window to show up so i can view the chat?
For anyone who happens to read this......I finally gave up and waiting on line for a live
Tech. He had me reset my system and pRam. Then it worked. Wish the instructions
within the Apple site were more detailed and helpful.
As you can tell I'm very frustrated with this new system. It doesn't seem to be as
user friendly as I thought. -
Safari, ichat or installer won't open
i recently upgraded to the mac os x 10.4.3 and been having hosts of problems. Upon clicking on safari, it jumps once or twice and then quits. Same thing happens for ichat and installer. The fact that my installer won't open prevents me from re upgrading. Any help or ideas would be much appreciated
fred ziffle,
You may want to have a read of Dr. Smokes excellent FAQ: "Multiple applications quit unexpectedly or fail to launch".
Follow the advice in the order in which it is given and I'm sure it should help with your situation!
Hope that helps,
littleshoulders [:-) -
When accessing iChat for the first time to set up an account, clicking on the iChat icon from either finder-applications, or from the dock, iChat will not open and take me to the account set up to create a new account. Suggestions?
HI,
If you go to Applications and click iChat once to highlight can you then do a Get Info ?
Apple/CMD ( or ⌘) and the i key together.
This will bring up the Info panel
Which version of iChat does it say it is ?
At OS X 10.7.3 it should be version 6.0.1
If this is OK then close the panel
Go to the Finder > Go Menu and hold th ALT key down - then Select Library from the list.
Open the Preferences folder.
Find com.apple.ichat.plist and com.apple.ichatAgent.plist plus th ones with AIM and Jabber in the File names.
Drag them all to the Trash
Restart iChat.
If iChat is NOT at version 6.0.1 then download and reinstall the COMBO version of the OS X 10.7.3 Update over what you have. (this should Update iChat)
9:09 PM Wednesday; March 21, 2012
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
iMac 2.5Ghz 5i 2011 (Lion 10.7.3)
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb (Snow Leopard 10.6.8)
Mac OS X (10.6.8),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
My buddy list appears, but whenever I try to click on a buddy to chat, IChat won't let me. Nothing appears. It won't let me chat regularly via text, or by video/audio chat. Even when I click on File -> New Chat, still nothing shows up! But, when I look at how many chats I have open, it says I have "X" amount of chats open! But nothing is there.........
If somebody tries to video chat me from my buddy list, I can see the request.... and then the video chat will work. But I cannot request anybody and if they send me a regular text ichat, ichat won't deliver it to me.
Somebody please help me I've tried so many things and nothing is working!!!!! :/Hi,
This sounds like it is about Window positions.
iChat has Default places for Incoming Invites.
Video is always top Center of your Screen
Audio and Text chats are Upper right with the Audio slightly lower than Text Chats.
Secondary invites are sort of Stacked like when you open multiple files from the same App.
Your outgoing Windows are "Remembered" as to where the last one was when you used it.
This can be an issue if you use your Mac with a second display and turn Off Mirroring.
You windows can get "left" on the other screen.
Go to System Preferences > Displays and turn On Mirroring and the windows should come back to one Screen/display.
If this does not help go to your Home Folder/Library/Preferences and delete (Drag to Trash) com.apple.ichat.plist and restart iChat.
Unfortunately you will need to reset any iChat Preferences you have changed from defaults.
10:42 PM Tuesday; April 26, 2011
Please, if posting Logs, do not post any Log info after the line "Binary Images for iChat"
G4/1GhzDual MDD (Leopard 10.5.8)
MacBookPro 2Gb( 10.6.7)
, Mac OS X (10.6.7),
"Limit the Logs to the Bits above Binary Images." No, Seriously -
I've using my imac for 3 months now and I updated it to OS Lion 2 days after I brought it. Yesterday my Mail app suddenly won't open. Everytime I open It say"expectedly shut down". I've shut computer down and restarted, but nothing changed.
Please help me!
here is the report:
Process: Mail [415]
Path: /Applications/Mail.app/Contents/MacOS/Mail
Identifier: com.apple.mail
Version: 5.2 (1257)
Build Info: Mail-1257000000000000~1
Code Type: X86-64 (Native)
Parent Process: launchd [152]
Date/Time: 2012-02-26 20:43:20.172 -0800
OS Version: Mac OS X 10.7.3 (11D50b)
Report Version: 9
Interval Since Last Report: 56136 sec
Crashes Since Last Report: 20
Per-App Interval Since Last Report: 29 sec
Per-App Crashes Since Last Report: 20
Anonymous UUID: 6C06E475-8A84-4ADA-A695-0F2A484C5CFB
Crashed Thread: 5
Exception Type: EXC_BAD_ACCESS (SIGSEGV)
Exception Codes: KERN_INVALID_ADDRESS at 0x00000001024f6f60
External Modification Warnings:
Thread creation by external task.
VM Regions Near 0x1024f6f60:
-->
__TEXT 0000000108bc3000-0000000108f76000 [ 3788K] r-x/rwx SM=COW /Applications/Mail.app/Contents/MacOS/Mail
Application Specific Information:
objc[415]: garbage collection is OFF
Thread 0:: Dispatch queue: com.apple.main-thread
0 libsystem_kernel.dylib 0x000000010d9f867a mach_msg_trap + 10
1 libsystem_kernel.dylib 0x000000010d9f7d71 mach_msg + 73
2 com.apple.CoreFoundation 0x000000010af186fc __CFRunLoopServiceMachPort + 188
3 com.apple.CoreFoundation 0x000000010af20e64 __CFRunLoopRun + 1204
4 com.apple.CoreFoundation 0x000000010af20676 CFRunLoopRunSpecific + 230
5 com.apple.HIToolbox 0x000000011200231f RunCurrentEventLoopInMode + 277
6 com.apple.HIToolbox 0x00000001120095c9 ReceiveNextEventCommon + 355
7 com.apple.HIToolbox 0x0000000112009456 BlockUntilNextEventMatchingListInMode + 62
8 com.apple.AppKit 0x000000010bc81f5d _DPSNextEvent + 659
9 com.apple.AppKit 0x000000010bc81861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
10 com.apple.AppKit 0x000000010bf3839d -[NSApplication _realDoModalLoop:peek:] + 610
11 com.apple.AppKit 0x000000010bf37fd1 -[NSApplication runModalForWindow:] + 120
12 com.apple.AppKit 0x000000010bf2b635 -[NSAlert runModal] + 159
13 com.apple.AppKit 0x000000010bcb0d83 __-[NSPersistentUIManager promptToIgnorePersistentState]_block_invoke_1 + 815
14 com.apple.AppKit 0x000000010bf313ea -[NSApplication _suppressFinishLaunchingFromEventHandlersWhilePerformingBlock:] + 31
15 com.apple.AppKit 0x000000010bcb0a1c -[NSPersistentUIManager promptToIgnorePersistentState] + 178
16 com.apple.AppKit 0x000000010bc851d0 -[NSApplication _reopenWindowsAsNecessaryIncludingRestorableState:registeringAsReady:completion Handler:] + 180
17 com.apple.AppKit 0x000000010bc8502d -[NSApplication(NSAppleEventHandling) _handleAEOpenEvent:] + 227
18 com.apple.AppKit 0x000000010bc84d9d -[NSApplication(NSAppleEventHandling) _handleCoreEvent:withReplyEvent:] + 330
19 com.apple.CoreFoundation 0x000000010af7e591 -[NSObject performSelector:withObject:withObject:] + 65
20 com.apple.Foundation 0x000000010b2517eb __-[NSAppleEventManager setEventHandler:andSelector:forEventClass:andEventID:]_block_invoke_1 + 101
21 com.apple.Foundation 0x000000010b250772 -[NSAppleEventManager dispatchRawAppleEvent:withRawReply:handlerRefCon:] + 283
22 com.apple.Foundation 0x000000010b250600 _NSAppleEventManagerGenericHandler + 105
23 com.apple.AE 0x000000010fa39c25 aeDispatchAppleEvent(AEDesc const*, AEDesc*, unsigned int, unsigned char*) + 200
24 com.apple.AE 0x000000010fa39b03 _ZL25dispatchEventAndSendReplyPK6AEDescPS_ + 38
25 com.apple.AE 0x000000010fa399f7 aeProcessAppleEvent + 250
26 com.apple.HIToolbox 0x0000000112010af9 AEProcessAppleEvent + 102
27 com.apple.AppKit 0x000000010bc821a9 _DPSNextEvent + 1247
28 com.apple.AppKit 0x000000010bc81861 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 135
29 com.apple.AppKit 0x000000010bc7e19d -[NSApplication run] + 470
30 com.apple.AppKit 0x000000010befcb88 NSApplicationMain + 867
31 com.apple.mail 0x0000000108c9b014 0x108bc3000 + 884756
Thread 1:: Dispatch queue: com.apple.libdispatch-manager
0 libsystem_kernel.dylib 0x000000010d9fa7e6 kevent + 10
1 libdispatch.dylib 0x000000010d7d55be _dispatch_mgr_invoke + 923
2 libdispatch.dylib 0x000000010d7d414e _dispatch_mgr_thread + 54
Thread 2:
0 libsystem_kernel.dylib 0x000000010d9fa192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010d8ad594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x000000010d8aeb85 start_wqthread + 13
Thread 3:
0 libsystem_kernel.dylib 0x000000010d9fa192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010d8ad594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x000000010d8aeb85 start_wqthread + 13
Thread 4:
0 libsystem_kernel.dylib 0x000000010d9fa192 __workq_kernreturn + 10
1 libsystem_c.dylib 0x000000010d8ad594 _pthread_wqthread + 758
2 libsystem_c.dylib 0x000000010d8aeb85 start_wqthread + 13
Thread 5 Crashed:
0 ??? 0x000000010b2136be 0 + 4481693374
Thread 5 crashed with X86 Thread State (64-bit):
rax: 0x00000001024f6f60 rbx: 0x0000000000000000 rcx: 0x000000010b20a000 rdx: 0x0000000000000041
rdi: 0x00000000011d3000 rsi: 0x000000010b20e000 rbp: 0x000000010b20bff4 rsp: 0x000000010b20bf64
r8: 0x0000000000000000 r9: 0x0000000000000000 r10: 0x0000000000000000 r11: 0x0000000000000000
r12: 0x0000000000000000 r13: 0x0000000000000000 r14: 0x0000000000000000 r15: 0x0000000000000000
rip: 0x000000010b2136be rfl: 0x0000000000010202 cr2: 0x00000001024f6f60
Logical CPU: 1
Binary Images:
0x108bc3000 - 0x108f75fff com.apple.mail (5.2 - 1257) <BB2A1DE3-1A70-353E-B418-2BAB1C0D4E51> /Applications/Mail.app/Contents/MacOS/Mail
0x109071000 - 0x109394ff7 com.apple.AddressBook.framework (6.1 - 1083) <9C23C164-B9E1-3F80-83F4-C027AF282DE6> /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x10958a000 - 0x109675fff com.apple.backup.framework (1.3.1 - 1.3.1) <C933E52C-5BA6-386D-9B6A-8F98D8142A6F> /System/Library/PrivateFrameworks/Backup.framework/Versions/A/Backup
0x1096f0000 - 0x10991bff7 com.apple.CalendarStore (5.0.2 - 1166) <053C1171-5E43-353B-8D3C-678C4D4EC7D0> /System/Library/Frameworks/CalendarStore.framework/Versions/A/CalendarStore
0x109a51000 - 0x109a53fff apop.so (??? - ???) <B40CE86C-1757-3261-848C-F166F3D513EA> /usr/lib/sasl2/apop.so
0x109a57000 - 0x109a57fff com.apple.Carbon (153 - 153) <C1A30E01-E113-38A0-95CA-99360F92A37A> /System/Library/Frameworks/Carbon.framework/Versions/A/Carbon
0x109a5e000 - 0x109a5efff com.apple.Cocoa (6.6 - ???) <7EC4D759-B2A6-3A99-AC75-809FED1500C6> /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x109a63000 - 0x109ac9ff7 com.apple.coreui (1.2.1 - 165.3) <378C9221-ADE6-36D9-9944-F33AE6904E4F> /System/Library/PrivateFrameworks/CoreUI.framework/Versions/A/CoreUI
0x109b09000 - 0x109b32fff com.apple.datadetectors (3.2 - 172.5) <DCCD9903-0D01-3956-B4EB-F91CBF2C9414> /System/Library/PrivateFrameworks/DataDetectors.framework/Versions/A/DataDetect ors
0x109b50000 - 0x109bb1fff com.apple.ExchangeWebServices (2.1 - 125) <63CEE24A-FF2B-3787-ABFB-B60E24A859CE> /System/Library/PrivateFrameworks/ExchangeWebServices.framework/Versions/A/Exch angeWebServices
0x109c40000 - 0x109c42fff libanonymous.2.so (??? - ???) <99136B94-8BE0-3563-9E2A-9C826971B6E9> /usr/lib/sasl2/libanonymous.2.so
0x109c46000 - 0x109cd4ff7 com.apple.iLifeMediaBrowser (2.6.2 - 502.2.12) <C9DB1BC7-67F3-3B7D-B508-27BA86715E15> /System/Library/PrivateFrameworks/iLifeMediaBrowser.framework/Versions/A/iLifeM ediaBrowser
0x109d37000 - 0x109d4aff7 com.apple.iChat.InstantMessage (6.1 - 2010) <901FB08B-71A8-36F2-BB55-B24A249098B5> /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x109d5b000 - 0x109d5dfff libplain.2.so (??? - ???) <C98A873A-4373-3E3A-8257-D9BB5F857C85> /usr/lib/sasl2/libplain.2.so
0x109d62000 - 0x109d89fff com.apple.framework.internetaccounts (1.2 - 3) <A3FFB4BD-77BE-388F-ADB1-9CA80A68B1F2> /System/Library/PrivateFrameworks/InternetAccounts.framework/Versions/A/Interne tAccounts
0x109daf000 - 0x109e19ff7 com.apple.framework.IOKit (2.0 - ???) <EEEB42FD-E3E1-3A94-A771-B1993B694F17> /System/Library/Frameworks/IOKit.framework/Versions/A/IOKit
0x109e44000 - 0x109e46fff login.so (??? - ???) <48CD069F-68F5-32C4-BFAC-AC0EFB7B9489> /usr/lib/sasl2/login.so
0x109e4a000 - 0x10a1a4ff7 com.apple.MessageFramework (5.2 - 1257) <79752F7B-5663-3AB0-BE1F-013F605E39DB> /System/Library/Frameworks/Message.framework/Versions/B/Message
0x10a35a000 - 0x10a35cfff smb_nt.so (??? - ???) <CA57451C-A407-365D-A953-185167177CE8> /usr/lib/sasl2/smb_nt.so
0x10a360000 - 0x10a387ff7 com.apple.PerformanceAnalysis (1.10 - 10) <DD87C994-66D6-330A-BAF9-AB86BE125A62> /System/Library/PrivateFrameworks/PerformanceAnalysis.framework/Versions/A/Perf ormanceAnalysis
0x10a3a5000 - 0x10a52fff7 com.apple.QTKit (7.7.1 - 2315) <BFC33B70-34F2-3940-A14A-3C51036589F0> /System/Library/Frameworks/QTKit.framework/Versions/A/QTKit
0x10a632000 - 0x10a632fff com.apple.quartzframework (1.5 - 1.5) <2C13AE76-C86B-3D48-A583-121689190F74> /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x10a637000 - 0x10a919fff com.apple.security (7.0 - 55110) <252F9E04-FF8A-3EA7-A38E-51DD0653663C> /System/Library/Frameworks/Security.framework/Versions/A/Security
0x10aa37000 - 0x10aa6cfff com.apple.securityinterface (5.0 - 55007) <D46E73F4-D8E9-3F53-A083-B9D71ED74492> /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x10aa9d000 - 0x10aaf4fff com.apple.Suggestions (1.1 - 85.1) <DE511C42-D2F2-309C-80EE-53862245DE22> /System/Library/PrivateFrameworks/Suggestions.framework/Versions/A/Suggestions
0x10ab37000 - 0x10acc1ff7 com.apple.WebKit (7534.53 - 7534.53.11) <2969964C-2759-3407-9EBB-C1304A556755> /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x10ada8000 - 0x10add5fe7 libSystem.B.dylib (159.1.0 - compatibility 1.0.0) <7BEBB139-50BB-3112-947A-F4AA168F991C> /usr/lib/libSystem.B.dylib
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0x118a0a000 - 0x118a0ffff libgssapiv2.2.so (??? - ???) <DC1BA305-26FA-3CC7-8400-6A45521EF2A3> /usr/lib/sasl2/libgssapiv2.2.so
0x118a14000 - 0x118a19fff libntlm.so (??? - ???) <1B9D16BE-D0DB-31A3-8B84-7830509B5ECA> /usr/lib/sasl2/libntlm.so
0x118a1e000 - 0x118a25fff libotp.2.so (??? - ???) <1DDBDDF7-3F84-3AF0-A878-9E64EEBE0ED5> /usr/lib/sasl2/libotp.2.so
0x118a2e000 - 0x118a32fff libpps.so (??? - ???) <26172BC5-1758-3BE6-9B8D-F254A727478A> /usr/lib/sasl2/libpps.so
0x118a37000 - 0x118a3aff7 mschapv2.so (??? - ???) <B00D3743-D049-31D0-8CF1-8407B2A4838D> /usr/lib/sasl2/mschapv2.so
0x118a3f000 - 0x118a6dfff com.apple.DirectoryService.PasswordServerFramework (7.1 - 7.1) <B19E865F-0CB1-3B27-9D46-880F627D9930> /System/Library/PrivateFrameworks/PasswordServer.framework/Versions/A/PasswordS erver
0x118a82000 - 0x118a85fff shadow_auxprop.so (??? - ???) <DF9DE842-FBFA-368A-AA8C-E29CF334FF69> /usr/lib/sasl2/shadow_auxprop.so
0x118a8a000 - 0x118a8dfff smb_ntlmv2.so (??? - ???) <7FD517BD-EDCB-3FFD-88A8-8B5F6AEA9585> /usr/lib/sasl2/smb_ntlmv2.so
0x119382000 - 0x11938ffff libCSync.A.dylib (600.0.0 - compatibility 64.0.0) <CBA71562-050B-3515-92B7-8BC1E2EEEF2A> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x119399000 - 0x1197fbff7 com.apple.RawCamera.bundle (3.9.1 - 586) <1AA853F4-E429-33E3-B4A9-6B019CCCC5E4> /System/Library/CoreServices/RawCamera.bundle/Contents/MacOS/RawCamera
0x119924000 - 0x11994fff7 com.apple.CoreServicesInternal (113.12 - 113.12) <C37DAC1A-35D2-30EC-9112-5EEECED5C461> /System/Library/PrivateFrameworks/CoreServicesInternal.framework/CoreServicesIn ternal
0x1199a9000 - 0x1199adfff libCGXType.A.dylib (600.0.0 - compatibility 64.0.0) <37517279-C92E-3217-B49A-838198B48787> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGXType.A.dylib
0x1199b4000 - 0x1199f7ff7 libRIP.A.dylib (600.0.0 - compatibility 64.0.0) <85D00F5C-43ED-33A9-80B4-72EB0EAE3E25> /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x7fff687c3000 - 0x7fff687f7baf dyld (195.6 - ???) <0CD1B35B-A28F-32DA-B72E-452EAD609613> /usr/lib/dyld
External Modification Summary:
Calls made by other processes targeting this process:
task_for_pid: 4
thread_create: 1
thread_set_state: 0
Calls made by this process:
task_for_pid: 0
thread_create: 0
thread_set_state: 0
Calls made by all processes on this machine:
task_for_pid: 1046
thread_create: 3
thread_set_state: 0
VM Region Summary:
ReadOnly portion of Libraries: Total=213.4M resident=135.4M(63%) swapped_out_or_unallocated=78.0M(37%)
Writable regions: Total=73.1M written=18.2M(25%) resident=24.4M(33%) swapped_out=0K(0%) unallocated=48.7M(67%)
REGION TYPE VIRTUAL
=========== =======
CG backing stores 300K
CG image 4K
CG raster data 64K
CG shared images 3408K
CoreGraphics 16K
CoreServices 1084K
MALLOC 44.0M
MALLOC guard page 32K
Memory tag=240 4K
Memory tag=242 12K
Memory tag=251 36K
STACK GUARD 56.0M
Stack 10.0M
VM_ALLOCATE 156K
__CI_BITMAP 80K
__DATA 22.6M
__IMAGE 528K
__LINKEDIT 42.3M
__RC_CAMERAS 232K
__TEXT 171.1M
__UNICODE 544K
mapped file 38.7M
shared memory 316K
=========== =======
TOTAL 391.4M
Model: iMac12,2, BootROM IM121.0047.B1D, 4 processors, Intel Core i5, 2.7 GHz, 4 GB, SMC 1.72f1
Graphics: AMD Radeon HD 6770M, AMD Radeon HD 6770M, PCIe, 512 MB
Memory Module: BANK 0/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
Memory Module: BANK 1/DIMM0, 2 GB, DDR3, 1333 MHz, 0x02FE, 0x45424A3231554538424655302D444A2D4620
AirPort: spairport_wireless_card_type_airport_extreme (0x168C, 0x9A), Atheros 9380: 4.0.61.4-P2P
Bluetooth: Version 4.0.3f12, 2 service, 18 devices, 1 incoming serial ports
Network Service: AirPort, AirPort, en1
Serial ATA Device: WDC WD1001FALS-403AA0, 1 TB
Serial ATA Device: HL-DT-STDVDRW GA32N
USB Device: hub_device, 0x0424 (SMSC), 0x2514, 0xfa100000 / 3
USB Device: iPhone, apple_vendor_id, 0x12a0, 0xfa130000 / 5I'm having the exact same problem. Mail won't open. The icon (a different icon) bounces once and then stops. I'm using OSX 10.4.3 and Mail version 2.05. This problem started when I upgraded from OSX 10.3.9 to 10.4.3. Mail, with the stamp icon, worked in 10.3.9. I had the same problem with Safari when I first upgraded to OSX 10.4.1, but upgrading to 10.4.3 solved the Safari problem. Does anyone have any idea what might be going on here?
-
Mail won't open. . . I think I've tried EVERYTHING!
Okay. I think I've tried EVERYTHING to get Mail to work on my Powerbook G4, 1.33 GHz/1.25 GB.
Here's the backstory. A few weeks ago, all my applications kept quitting unexpectedly. I got kernel panics all the time, and eventually got a persistent kernel panic when trying to start the computer.
I troubleshooted at home and reinstalled the OS, troubleshooted at the store, finally sent it in. The computer is out of warranty, so I paid the flat service fee to have the computer fixed. They definitely replaced the logic board, and may or may not have replaced the hard drive.
Got the computer back, and started having problems again - applications quitting and got kernel panics. Over the phone, the mac people decided I probably had a problem with my extra memory (which I upgraded to when I bought the computer; customized it). They sent new memory, I installed it.
So, the computer starts now, and now no kernel panics. BUT, lots of my applications keep quitting - Mail is the worst. It won't open at all.
To sum up: new logic board, maybe a new hard drive, new memory. That's pretty much a whole new computer, right? Minus the hard drive, if they didn't actually do that.
Here's the error I get: "The application Mail quit unexpectedly. Mac OS X and other applications are not affected. Click Reopen to open teh application again. Click Report to see more details or send a report to Apple."
When I click Reopen (or Try Again, which seems to be an option every other time), it crashes. I try reporting, but obviously that doesn't help anything.
Things I've tried:
-taking the Mail folder out of preferences in ~Library
-taking the Mail folder out of the Caches in ~Library
-taking the Mail folders out of the Library folder for the whole computer
-restarting in safe mode
---nothing works!
So. I created another user account (as suggested in other posts), and setup the same mailboxes through mail in that account. IT WORKS ON THE NEW USER ACCOUNT.
But I don't think that it's a problem with a specific message, because I'm having problems with other applications. . . iChat, iCal, sometimes Safari. . .
Here's the most recent crash log. . . I wasn't sure how much to put in because, while I am generally very informed, I also don't actually know anything.
Date/Time: 2007-06-20 22:37:10.481 -0400
OS Version: 10.4.9 (Build 8P135)
Report Version: 4
Command: Mail
Path: /Applications/Mail.app/Contents/MacOS/Mail
Parent: WindowServer [404]
Version: 2.1 (752)
Build Version: 22
Project Name: MailViewer
Source Version: 7520000
PID: 521
Thread: 0
Exception: EXCBADACCESS (0x0001)
Codes: KERNPROTECTIONFAILURE (0x0002) at 0x00000000
Thread 0 Crashed:
0 ...apple.AddressBook.framework 0x94dfa220 c4_HandlerSeq::Prepare(unsigned char const**, bool) + 352
1 ...apple.AddressBook.framework 0x94dfaf68 c4_FormatV::SetupAllSubviews() + 160
2 ...apple.AddressBook.framework 0x94dfc660 c4_FormatV::Get(int, int&) + 44
3 ...apple.AddressBook.framework 0x94dfc5d0 c4_Handler::GetBytes(int, c4_Bytes&, bool) + 44
4 ...apple.AddressBook.framework 0x94dfc588 c4_Sequence::Get(int, int, c4_Bytes&) + 88
5 ...apple.AddressBook.framework 0x94dfc4d8 c4_ViewRef::operator c4_View() const + 76
6 ...apple.AddressBook.framework 0x94dfb924 c4_Storage::Description(char const*) + 96
7 ...apple.AddressBook.framework 0x94dfd084 c4_Storage::GetAs(char const*) + 100
8 ...apple.AddressBook.framework 0x94dfe2ec cacheViews + 240
9 ...apple.AddressBook.framework 0x94df8674 -[ABAddressBook nts_OpenContactManagerWithMode:cacheSchema:] + 452
10 ...apple.AddressBook.framework 0x94df71d0 -[ABAddressBook nts_InitDefaultContactManager] + 1052
11 ...apple.AddressBook.framework 0x94df6d0c +[ABAddressBook nts_SharedAddressBook] + 76
12 ...apple.AddressBook.framework 0x94df6c40 +[ABAddressBook nts_CreateSharedAddressBook] + 76
13 ...apple.AddressBook.framework 0x94df6b64 +[ABAddressBook sharedAddressBook] + 80
14 com.apple.MessageFramework 0x9a3f6f60 +[Account myFullName] + 52
15 com.apple.mail 0x0011e77c 0x1000 + 1169276
16 com.apple.mail 0x00004e18 0x1000 + 15896
17 com.apple.Foundation 0x92bebc04 __NSFireDelayedPerform + 304
18 com.apple.CoreFoundation 0x907f2578 __CFRunLoopDoTimer + 184
19 com.apple.CoreFoundation 0x907deef8 __CFRunLoopRun + 1680
20 com.apple.CoreFoundation 0x907de4ac CFRunLoopRunSpecific + 268
21 com.apple.HIToolbox 0x93298b20 RunCurrentEventLoopInMode + 264
22 com.apple.HIToolbox 0x932981b4 ReceiveNextEventCommon + 380
23 com.apple.HIToolbox 0x93298020 BlockUntilNextEventMatchingListInMode + 96
24 com.apple.AppKit 0x9377dae4 _DPSNextEvent + 384
25 com.apple.AppKit 0x9377d7a8 -[NSApplication nextEventMatchingMask:untilDate:inMode:dequeue:] + 116
26 com.apple.AppKit 0x93779cec -[NSApplication run] + 472
27 com.apple.AppKit 0x9386a87c NSApplicationMain + 452
28 com.apple.mail 0x000871d8 0x1000 + 549336
29 com.apple.mail 0x00087080 0x1000 + 548992
Thread 0 crashed with PPC Thread State 64:
srr0: 0x0000000094dfa220 srr1: 0x000000000200f030 vrsave: 0x0000000000000000
cr: 0x24044228 xer: 0x0000000000000006 lr: 0x0000000094dfa21c ctr: 0x0000000094f24eb0
r0: 0x000000000000005c r1: 0x00000000bfffdd00 r2: 0x00000000004823e0 r3: 0x0000000000000000
r4: 0x0000000000000001 r5: 0x0000000000000000 r6: 0x00000000ffffffff r7: 0x0000000000000000
r8: 0x0000000000001000 r9: 0x0000000000481a60 r10: 0x0000000000001000 r11: 0x00000000a0006208
r12: 0x0000000094f24eb0 r13: 0x0000000000000000 r14: 0x0000000000000001 r15: 0x000000000040d740
r16: 0x0000000000000000 r17: 0x00000000aa340ecc r18: 0x0000000000004303 r19: 0x0000000000413290
r20: 0x0000000010177d56 r21: 0x00000000bfffe1b0 r22: 0x0000000000000007 r23: 0x000000000046a040
r24: 0x00000000bfffe1a0 r25: 0x00000000bfffe070 r26: 0x0000000000475bc0 r27: 0x00000000bfffe1d0
r28: 0x0000000000000001 r29: 0x0000000000000002 r30: 0x00000000bfffde14 r31: 0x0000000094dfa0d0
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0x908e0000 - 0x909e2fff libicucore.A.dylib /usr/lib/libicucore.A.dylib
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0x91841000 - 0x9189ffff com.apple.HIServices 1.5.3 (???) /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ HIServices.framework/Versions/A/HIServices
0x918ce000 - 0x918effff com.apple.LangAnalysis 1.6.1 /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ LangAnalysis.framework/Versions/A/LangAnalysis
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0x9203c000 - 0x920d1fff libvDSP.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libvDSP.dylib
0x920eb000 - 0x92673fff libBLAS.dylib /System/Library/Frameworks/Accelerate.framework/Versions/A/Frameworks/vecLib.fr amework/Versions/A/libBLAS.dylib
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0x92fb6000 - 0x92fcafff com.apple.ImageCapture 3.0 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/ImageCapture. framework/Versions/A/ImageCapture
0x92fe2000 - 0x92ff2fff com.apple.speech.recognition.framework 3.4 /System/Library/Frameworks/Carbon.framework/Versions/A/Frameworks/SpeechRecogni tion.framework/Versions/A/SpeechRecognition
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0x936ff000 - 0x9371ffff com.apple.DirectoryService.Framework 3.3 /System/Library/Frameworks/DirectoryService.framework/Versions/A/DirectoryServi ce
0x93773000 - 0x93773fff com.apple.Cocoa 6.4 (???) /System/Library/Frameworks/Cocoa.framework/Versions/A/Cocoa
0x93775000 - 0x93da8fff com.apple.AppKit 6.4.7 (824.41) /System/Library/Frameworks/AppKit.framework/Versions/C/AppKit
0x94135000 - 0x941a7fff com.apple.CoreData 91 (92.1) /System/Library/Frameworks/CoreData.framework/Versions/A/CoreData
0x941e0000 - 0x942a4fff com.apple.audio.toolbox.AudioToolbox 1.4.5 /System/Library/Frameworks/AudioToolbox.framework/Versions/A/AudioToolbox
0x942f6000 - 0x942f6fff com.apple.audio.units.AudioUnit 1.4 /System/Library/Frameworks/AudioUnit.framework/Versions/A/AudioUnit
0x942f8000 - 0x944b8fff com.apple.QuartzCore 1.4.12 /System/Library/Frameworks/QuartzCore.framework/Versions/A/QuartzCore
0x94502000 - 0x9453ffff libsqlite3.0.dylib /usr/lib/libsqlite3.0.dylib
0x94547000 - 0x94597fff libGLImage.dylib /System/Library/Frameworks/OpenGL.framework/Versions/A/Libraries/libGLImage.dyl ib
0x945a0000 - 0x945bafff com.apple.CoreVideo 1.4 /System/Library/Frameworks/CoreVideo.framework/Versions/A/CoreVideo
0x945ca000 - 0x945ecfff libmx.A.dylib /usr/lib/libmx.A.dylib
0x94629000 - 0x9466efff com.apple.bom 8.5 (86.3) /System/Library/PrivateFrameworks/Bom.framework/Versions/A/Bom
0x946f5000 - 0x94711fff com.apple.securityfoundation 2.2 (27710) /System/Library/Frameworks/SecurityFoundation.framework/Versions/A/SecurityFoun dation
0x94725000 - 0x94769fff com.apple.securityinterface 2.2 (27692) /System/Library/Frameworks/SecurityInterface.framework/Versions/A/SecurityInter face
0x9478d000 - 0x9479cfff libCGATS.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCGATS.A.dylib
0x947a4000 - 0x947b1fff libCSync.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libCSync.A.dylib
0x947f7000 - 0x94810fff libRIP.A.dylib /System/Library/Frameworks/ApplicationServices.framework/Versions/A/Frameworks/ CoreGraphics.framework/Versions/A/Resources/libRIP.A.dylib
0x94df5000 - 0x94f25fff com.apple.AddressBook.framework 4.0.4 (485.1) /System/Library/Frameworks/AddressBook.framework/Versions/A/AddressBook
0x94fb7000 - 0x94fc6fff com.apple.DSObjCWrappers.Framework 1.1 /System/Library/PrivateFrameworks/DSObjCWrappers.framework/Versions/A/DSObjCWra ppers
0x94fce000 - 0x94ffbfff com.apple.LDAPFramework 1.4.1 (69.0.1) /System/Library/Frameworks/LDAP.framework/Versions/A/LDAP
0x95002000 - 0x95012fff libsasl2.2.dylib /usr/lib/libsasl2.2.dylib
0x95016000 - 0x95045fff libssl.0.9.7.dylib /usr/lib/libssl.0.9.7.dylib
0x95055000 - 0x95072fff libresolv.9.dylib /usr/lib/libresolv.9.dylib
0x9578b000 - 0x95819fff com.apple.WebKit 419 /System/Library/Frameworks/WebKit.framework/Versions/A/WebKit
0x95875000 - 0x9590bfff com.apple.JavaScriptCore 418.3 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/JavaScriptCor e.framework/Versions/A/JavaScriptCore
0x95948000 - 0x95c54fff com.apple.WebCore 418.21 /System/Library/Frameworks/WebKit.framework/Versions/A/Frameworks/WebCore.frame work/Versions/A/WebCore
0x95ddd000 - 0x95e06fff libxslt.1.dylib /usr/lib/libxslt.1.dylib
0x95e0e000 - 0x95e8afff com.apple.syncservices 2.5 (194) /System/Library/Frameworks/SyncServices.framework/Versions/A/SyncServices
0x96033000 - 0x96065fff com.apple.PDFKit 1.0.3 /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/PDFKit.framew ork/Versions/A/PDFKit
0x96fe6000 - 0x97005fff com.apple.vecLib 3.2.2 (vecLib 3.2.2) /System/Library/Frameworks/vecLib.framework/Versions/A/vecLib
0x97676000 - 0x9769bfff com.apple.speech.LatentSemanticMappingFramework 2.2 /System/Library/PrivateFrameworks/LatentSemanticMapping.framework/Versions/A/La tentSemanticMapping
0x9811f000 - 0x9812dfff com.apple.DMNotification 1.0.4 (37) /System/Library/PrivateFrameworks/DMNotification.framework/Versions/A/DMNotific ation
0x9833e000 - 0x9840ffff com.apple.QuartzComposer 1.2.4 (32.22) /System/Library/Frameworks/Quartz.framework/Versions/A/Frameworks/QuartzCompose r.framework/Versions/A/QuartzComposer
0x9848c000 - 0x9848cfff com.apple.quartzframework 1.0 /System/Library/Frameworks/Quartz.framework/Versions/A/Quartz
0x98605000 - 0x9861dfff com.apple.slideshow 1.0.4 (1.0) /System/Library/PrivateFrameworks/Slideshow.framework/Versions/A/Slideshow
0x989da000 - 0x98a1dfff com.apple.ISSupport 1.1.2 (16) /System/Library/PrivateFrameworks/ISSupport.framework/Versions/A/ISSupport
0x98a43000 - 0x98a6afff com.apple.DotMacSyncManager 1.0.4 (155) /System/Library/PrivateFrameworks/DotMacSyncManager.framework/Versions/A/DotMac SyncManager
0x98b94000 - 0x98bd7fff com.apple.PAPICommon 2.5 (131) /System/Library/PrivateFrameworks/DotMacLegacy.framework/Versions/A/DotMacLegac y
0x9a323000 - 0x9a32efff com.apple.IMFramework 3.1.4 (429) /System/Library/Frameworks/InstantMessage.framework/Versions/A/InstantMessage
0x9a339000 - 0x9a492fff com.apple.MessageFramework 2.1 (752.2) /System/Library/Frameworks/Message.framework/Versions/B/Message
HEEEEELLLLLLLLLLPPPPPPPPP!
-pollyHi Polly.
What I would have suggested in your case is the following.
Verify/repair the startup disk first (not just permissions), as described here:
The Repair functions of Disk Utility: what's it all about?
The problem is probably that either ~/Library/Preferences/com.apple.AddressBook.plist or a cache file or one of the files stored in ~/Library/Application Support/AddressBook/ has become corrupt. If you have a backup, use it to restore those files. If not, you may try removing them one at a time, as follows:
1. Quit Address Book, Mail, and any other applications that might use Address Book for something. Or just quit all applications to be on the safe side.
2. In the Finder, go to ~/Library/Application Support/AddressBook/. Make a backup copy of this folder, e.g. by dragging it to the Desktop while holding the Option (Alt) key down. This is where all your contacts are stored.
3. Now, go to ~/Library/Preferences/ and move com.apple.AddressBook.plist out of there (e.g. to the Desktop). Check whether the problem is fixed.
4. If Address Book keeps crashing, go to ~/Library/Caches/ and move the Address Book and com.apple.AddressBook folders to the Trash (there is no need to empty the Trash yet). Check whether the problem is fixed.
5. If Address Book keeps crashing, go to ~/Library/Application Support/AddressBook/ and trash any ABPerson.skIndex files you may see there. Check whether the problem is fixed.
6. If Address Book keeps crashing, try again trashing both AddressBook.data and any ABPerson.skIndex files that may have been re-created, then rename AddressBook.data.previous to AddressBook.data.
The above procedure may introduce synchronization issues if you use .Mac or iSync to synchronize your Address Book with other computers or devices, so be sure to back up your Address Book data now if the problem is fixed.
Note: For those not familiarized with the ~/ notation, it refers to the user’s home folder. You can easily locate any of the folders referred to in this post by copying the folder path here, doing Go > Go to Folder in the Finder, and pasting the folder path there.
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