Ici.pc voicemail

i have started to get voicemails from odd places on my kindle fire hd. such as ici.pc
any ideas who or what is calling me?

Anny suggestions ?

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Jabber Options - Phone Accounts - Voicemail -- "Spinning Wheel"

Been trying to resolve a nagging issue.   We currently have CUCM 8.6.2-20000-2, CUPS 8.6.4-10000-28 and just put up Unity Conn 9.1. Jabber Win clients are 9.2(1).   Several people have not been able to integrate voicemail into the Jabber client.
We are totally MS AD integrated.   In CUPS, I had Applications -> Cisco Jabber -> Settiings Credentials Used For Voicemail service set to CUPS so the user would not need to supply credentials. To help me debug, I went and changed this setting to "Not Set" so that the Phone Accounts option appears in Jabber 4 Win client.
So far all the people who do not work access the Phone Accounts setting in the Jabber client see the "Spinning Wheel".   They can't see the fields to enter their AD creds and the voicemail server.   Reinstall of the client does not seem to help. There seemed to be a bug that described this but I think it was fixed in 9.1(2). You can't display the Bug description because it contains proprietary info.
I have attached a screen shot of my Jabber Client Phone Account -- when I enter the credentials, I log in fine.
Anyone seen this or know how to fix?
TIA --- Perry

Well, I had TAC look at this issue. Short story is that it was an issue with one of the *many* local cache files which hid the real source of the problem. I actually had the Mailstore misconfgured in CUPS. I used the Exchange server's CAS IP instead of Unity Connection.   We created new Mailstore definition that used the Unity Conn IP's, created a new Voicemail Profile and associated the user to that profile.   She worked....
I deleted my all my Jabber for Windows local cache files and I then received the "spining wheel" issue. I moved my ID to the new Voicemail Profile with correct Mailstore and I could connect fine.   TAC spent an hour pouring through files on my PC and could not find the reason why my ID was working.   TAC indicates that in 9.x, a lot of this configuration moves to CUCM and hopefully cuts down on these issues! PRT files from the Jabber client really did not assist them in locating the problem.
Hope this helps....

Mobile Me CONTACTS not coming down to iOS4 and lost visual voicemail

I updated my 3GS to iOS4 and everything seems to be working, howver my contacts haen't repopulated the phone form Mobile Me. they are all still there on Mobile Me, but when I go to contacts on the iPhone, there are none and unlike previously, opening contacts on the phone does not force a sync (no spinning clock-wheel)...
I have tried turning off the Mobile Me setting on the iphone and then restarting it, but still no contacts...
I also lost my visual voicemail.... when I go to voicemail, it wants me to physically dial up voicemail...
Any ideas here?

dmbono wrote:
Try turning off push and instead fetch every 15 minutes. There seems to be a bug that prevents data from getting through on push. Hope they remedy this soon!
Huh? A "bug" would affect all devices using the OS. I have no idea what you are talking about as push worked just fine here after allowing a little time for my phone to be re-provisioned by the network. That took longer than normal due, I'm sure, to the large number of folks trying to do the same thing I was. And we've all hear AT&T whine that we evil iPhone users are breaking their network.

IPhone 4 - 4.2 upgrade killed visual voicemail

*iPhone 4 - 4.2 upgrade killed visual voicemail*
Ok, I upgraded to 4.2 and deleted all previous backups, so I know I'm screwed untill the next update.
I've synced, backed up, restored from backup and still no "Visual Voicemail".
My voicemail only works if I restore the phone to original settings. But if I do that, I loose important data in my apps. As soon as I "Restore From Backup" I loose my "Visual Voicemail".
If I reset my voicemail password with AT&T, I get the screen to set up a new password and greeting in Visual Voicemail. When I go through these steps I get the spinning wheel "Saving".
It never saves, and I get an alert that says it can't connect to voicemail.
I can set up voicemail by dialing "1", but then all I see is a blank screen in my "Visual Voicemail".
I've also tried a full reset of my voicemail with AT&T.
I even got a new SIM card. That didn't work.
Can anybody figure this one out???
-Thanks

Well, thats the first time I've been told that after a week of phone calls. Maybe it's possible.
I forgot to backup my phone before I upgraded to 4.2. Oops!
When I noticed my Visual Voicemail was gone I tried to backup but ran out of memory.
So I deleted previous backups to make more room. It backed up fine after that.
I don't think it ran out of memory during the update, but maybe it did.
Crap!

CUPC 8.6 call forward to voicemail

Hi!
I am using Cisco Personal Communicator (CUPC) 8.6 and also CUCM 8.6. I have CUPC in Deskphone mode, connected to a 6945 IP Phone. I also have Unity Connection where my voicemail box is hosted. When I want to setup call forward to voicemail button in cupc option, it is not working. CUPC will not handle the options I setup seconds before. If I manually put in a call forward to extension number of voice mail pilot call forwarding is working. also call forwarding to my mobile is working.
I checked End User settings, IP Phone is associated to my user, also CTI controll is enabled on device and line settings. user privileges are correct. I tried it on jabber client where it works fine. I also restarted CTI and Callmanager Services on the Servers.
Does anyone has an Idea if this is a general bug in CUPC or does anyone can tell me what the problem might be?
Thanks!
René

Hi,
If at least one of these phones is set to CF to VM then it will, if not, then no.
If none of your phones is set to CF to VM CUCM will not send them to VM, that is expected, if you need to ring, phone A, and if it is not answered to go to phone B, C... and so on, and send the caller to VM after you have reached all of these then use a hunt group, (the pilot can be set to CF to VM if nobody answers), if you need to ring all phones at the same time so someone can pick this up, use a hunt group with a broadcast logic.
If this is for a single user, check 'single number reach' (SNR) or mobility on CUCM.
Bottom line, there is no way to send a caller to VM if none of the phones is set to CF to VM.
HTH
Chris.

Voicemail not working.

Okay. I apologize if this has been covered, but I didn't find any solutions after a quick search. Basically, if someone calls my phone and I don't answer, it kicks into my recorded message and seems to work as it should. However, from my phone, I see that someone called but I am not receiving the voicemail. Previously, turning off the phone and turning it back on would make messages appear. That does not seem to be working at present. I have the 3GS with 3.1 software and everything else is fine. If I go into the voicemail and try to preview the greetings, default and custom, my custom greeting will not play. I get a "retrieving greeting" message at the top and a spinning wheel. It never retrieves the greeting, although the greeting is working for callers to my phone. Any suggestions for fixes would be greatly appreciated.

I have done some investigating on carrier versions. Two friends that have not updated to 3.1 have carrier version 4.0 Another friend that has updated to 3.1 has carrier version 5.0 like myself. It appears to me that updating your phone to 3.1 updates your AT&T carrier version to 5.0 I have 2 phones I have updated to 3.1 and they both have carrier versions 5.0 The puzzlement is, how can AT&T tell me they don't support anything but version 4.0 when simply updating to the latest iPhone software updates your carrier version to 5.0 Something does not make sense here. Does anyone out there that has updated to 3.1 have a different carrier version than 5.0? Just wondering. It can be found under Settings - General - About and Carrier. I have not hacked my phone. And my voicemail is now working.

Jabber and Voicemail Access

Hello,
I've configured CUCM and IM&P v9.1 and jabber client 9.2(1), the chat and the calls work fine but when I try to log in Phone Accounts -> Voicemail I get an error about the credentials, I have all integrated with Active Directory and the user and password that I'm using for voicemail is the same that I use to log in the jabber client wich worked fine.
Here I attached the error screen.
What do you think can be causing this??
Thanks in advance.

Hi every body,
I have some problems but not with all the users, is only working with 3 users and the rest of them don't work, I attached the errors that I get when I try to log in Telephony Accounts in the Jabber, I used the Jabber of one User, and from here I introduce my credentials (user and password) and I can get the voice mails (only from de 3 users that is woriking fine), but when I introduce the credentials of the other user I get the error and Can't get the voicemails.
The 127.23.0.7 is the IP address of the Cisco Unity Connection.
Please Help Me I'm stuck with this!

Jabber voicemail issue

When we click on the voicemail icon within Jabber, we get "You are not signed in to your voicemail account. Go to the phone accounts tab..."
When I go to File>Options>phone accounts and and enter my AD credentials for username and password, it says the username or password is not correct.
Am I entering the correct info for the username and password? Everything is sync'd with LDAP.
Thank you.

This may not be your case, but I had this same exact issue last week and it was because the Server Admin had changed the password to the account we used as the CN in our LDAP authentication. Once I updated the password in CUC, the problem was resolved. So, doesn't hurt to ensure the credentials are still good.

Help! When I select "Phone" it tries to open and gives me a white screen and closes. I cannot view my missed calls or voicemails.

If anyone knows anything about this...
When I select "Phone" on my home screen the iPhone attempts to open it, brings up a white screen and then will shut back down. I have 8 missed calls or voicemails yesterday and I couldn't check any of them. Does this happen to anyone else?
Also, when I receive a call and I answer it does not give me the ability to end call or any of my options (sources, keypad,etc.) during the call.
Basically, I can't do anything with my contacts, favorites, missed calls or voicemails.
Can someone please help?

I have tried that multiple times. I have also made sure that I have the latest updates. Would haveing 27,000+ contacts have anything to do with it?
Sometimes it works and sometimes it doesn't

Jabber and Voicemail Notifications

Hello guys!
Is it possible to receive voicemail notification on both jabber and desk phone at the same time? For example, if a user has a desk phone as primary extension on CUCM 8.6, the Unity use that extension for VM. But if the user has also a jabber client version 9.x for Windows and wants to receive voicemail on jabber, what is the best design option? Assign the same DN to both jabber and desk phone?
Also, I set up visual voicemail for jabber but left a voicemail in jabber and no notification appeared, where should i look into? The voicemail server and profile with users were added in CUP.
Note: The scenario is a BE6000 platform with CUCM8.6, CUCxN,8.6, CUP8.6 and CUPM8.6.
Thanks in advanced!

Why would you have different extensions on desk phone vs. jabber? Normally this is not desired for user to manage 2 different numbers.
If however that is a requirement you can always define alternate extension on Unity Connection.
For VM configuration did you configure all the service in CUPS server, i.e. mailstore?
HTH,
Chris

How can I get a new copy of the Voicemail app for my LG Spectrum?

How can I get a new copy of the Voicemail app for my LG Spectrum? It no longer works....the screen say Loading please wait....the
!Visual Voice Mail - A Visual Voice Mail error has occurred. Please try again. OK I've tryed several times with the same message. I've
deleted the app from my screen and replaced it from the Apps Library....still the same message.
I cannot find an answer on MyVerizon. Any ideas?
Thank you,
Dee

OK, at least 3 is working.
I don't know how you have a Tape Recorder icon on your Home Screen. I cannot add one myself. But, I am running Holo Launcher in replacement of the default LG "Optimus" User Interface. It's much better in my opinion.
Try long pressing the icon and select Edit and maybe you can change some attribute of the icon.
Another thing you could do, is long-press an empty area of your desktop, to add an icon. Select Shortcut, then Select Contact, and scroll through your contact list and choose the contact that you added for *86.
You realize if you have voice mail you haven't heard, there is a tape recorder icon in the notification bar, which you touch and pull down, then press it to dial voicemail.
If that functionality doesn't work, you MIGHT want to consider doing a factory data reset on your device, but that is going to nuke all your personalizations and cause you work to set up again.

How do I get my voicemail back like it was before my iphone 4 updated I hate the way it is now, How do I get my voicemail back like it was before my iphone 4 updated I hate the way it is now

How do I get my voicemail back like it was before my iphone 4 updated please help

You contact your phone carrier voicemail is a carrier feature. You contact yoru phone carrier voicemail is a carrier feature. You contact your phone carrier voicemail is a carrier feature.

ICI - How to display custom error messages in SAP CRM

Hello,
we are working on a custom Contact Center which interfaces with SAP CRM Version 7 with Enhancement Package over ICI.
The basic call functions like accepting, hanging up, holding and retrieving are fully implemented and are working already.
Our goal is to display error messages in the CRM so that clients know there is something wrong, for example why he can't be log in successfully (e.g. the telephony server isn't reachable).
We already found the ICI Documentation file which provides us the CRM SOAP error codes and tried to send SOAP Fault messages, but never got
them to screen.
Please find an attached example screenshot what we mean exactly, reproduced by trying to make a call with CRM user while BCM CDT isn't
running in the background.
Regarding to this topic we've the following questions:
- Is it possible to display custom error messages on the CRM or is this functionality limited to SAP?
- Could you provide us some further information on how to use this feature exactly (implementation details?) and how the SOAP XML should look like to get it work?
Thank you in advance!
Best regards
René Holy

NewUser7 wrote:
Please correct me if I am wrong
I need to create an entity adapter and attach an error handler with the adapter? or can i handle that in the event handler itself. I coulnt find any api for handling errorsYou can do it both ways but since we are talking about event handler now, then in 9.x you need to extend com.thortech.xl.client.events.tcBaseEvent class for creating a event handler. In tcBaseEvent class there are various flavors of handleError method. So use that as per my note earlier and you should be good.
HTH

On iPhone 5s, since updating to 8.02, when accessing the phone's voicemail greeting section, the greeting, voicemail and dial pad freezes up. Requires restart of device to regain access to phone app. Greeting section can not be accessed.

Hello -
I've never had any issues at all with my iPhone 5s. After I ran the IOS 8.02 update, everything seemed fine. Yesterday afternoon (about 8 hours after the update), I went to update my voicemail greeting. So I can open the phone app just fine, use the phone with calls, listen to voicemails, etc., but as soon as I tap the GREETING within the voicemail section, everything in the phone app freezes up. Shutting down and restarting the app does not help. I have to restart the entire iPhone to regain access to the phone app. Interestingly, I can receive a call during this 'freeze' by tapping the ANSWER button during the incoming call. Just can not make outgoing calls, listen to voicemails, etc.
During this freeze, a message occasionally appears stating that the greeting server can not be reached.
Beyond that, no ideas.
Any thoughts?
Thank you.

I am having this issue too. Have you happened to find a solution?
I can transfer them via airdrop to the computer, but that takes a heck of a long time.

How do I transfer voicemail messages from my iPhone 4 to my Mac?

Hi
I'm trying to transfer a selected group of voicemail messages from my iPhone 4 onto my mac - would someone please advise me if there's a simple method to do this?
Cheers
Stephen.

Get this, does that & a whole lot more:
http://www.ecamm.com/mac/phoneview/

Ici.pc voicemail

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