ICLCDC01-Problem in Claim Creation

Hi,
I am in the process of creating claims; for the same I am using the transaction ICLCDC01. In this transaction I pass the Policy Number; Incident Type as the header data and I create a subclaim for the same.
After entering the payment details and when I try to save the claim I am getting an error "Reconciliation cannot be opened for the key" and "Collection/Disbursements cannot process payment". How do I resolve these errors?
Thanks.
Kanthimathi

Hi Anil,
We implemented the BADI also and it is perfectly working and giving the approver name and determining the approver group also. Actually we could able to raise the Claim request successfully and it is generating the claim number also. If we run the HINUACRP report there item is also present with the status " To be approved " by the determined approver by BADI. the problem is it is not triggering the workflow and the item is not going to Approver's workflow inbox and UWL to get the approval screen. Can any body help about the workflow settings ,Agent list and Probable agent list settings needed for this.?
Please help.
Thanks in advance.

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