Icloud account Help not receiving a change password link to email address

Good day Forum.  I am going to explain my situation as concise and detailed ..any help would be greatly be appreciated.  I had created an appled id account for my daughter when she got her phone for christmas under that apple id as months passed my wife starting adding contacts under icloud account.  Til then she had accumalted about 300 contacts under my daughter phone (icloud account [email protected])  My question is when i went under that account and changed the primary email address to my wifes aol email.  I did this because i created my daughter a new apple id and wanted her old apple id simply changed to my wifes email address.  Does it delete that account and totally create a new apple id?  When i changed the email address i thought the account (contacts would simply just be associated with the new email address.  As i added the new email address to my wifes new iphone, all the 300 contacts do not show.  I have sent hunddres of forgot password links to the old associated email address ([email protected]) and never receive a password reset. I am trying to regain that icloud account because it is under theere were my wife had all her 300 contacts.  Please help

Contact the Apple account security team for your country to verify your identity and ask for assistance: Apple ID: Contacting Apple for help with Apple ID account security.  The call should be free of charge.  If your country isn't listed, contact iTunes store support by filling out this form: https://www.apple.com/emea/support/itunes/contact.html.

Similar Messages

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    <My iCloud account is not receiving new emails>
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    So I changed the password through iforgot.apple.com.  I entered the new password in the Account Preferences window.
    I am still not receiving new emails. 
    Does anyone have a suggestion or clue?
    ••••• I would rather pay for MobileMe and have it actually function •••••

    http://www.apple.com/feedback/icloud.html
    Somehow I don't think you'll be the first.

  • How do i verify my icloud account if i no longer have access to the email address they want me to verify it with??

    how do i verify my icloud account if i no longer have access to the email address they want me to verify it with??

    Go to http://appleid.apple.com and click 'Manage your account'. You will be able to change the non-Apple email address you use as a login. You will then need to log out and in again on all your devices.

  • How do I change the iCloud account login?  It is set on my old email address and won't let me do anything to it.

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    Hi garretktowne,
    Welcome to the Support Communities!
    The article below may be able to help you with this issue.
    Click on the link to see more details and screenshots. 
    Apple ID: Changing your Apple ID
    http://support.apple.com/kb/HT5621
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    http://www.apple.com/feedback/icloud.html
    Somehow I don't think you'll be the first.

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    Go here:
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    Maybe:Apple - Support - iTunes - Contact Us
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    Hey Mac wizards,
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  • I want to change my iCloud account. Buying iPad we gave a virtual (forwarding) email addr. We need to change to a real address. But when we try to change the iCloud account, we can only change the password. Note: we don't have Mac, only iPad and Windows.

    I want to change my iCloud account. Buying iPad we gave a virtual (forwarding) email address.
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    Welcome to the Apple Community.
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    In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
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  • I bought the Interpol record but did not receive my presale password

    I bought the Interpol record but did not receive my presale password in my email inbox. Please advise.

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  • HT204053 I have recently changed my apple id email address, which was ok however I have recently changed my password and now I have icloud account/sign-in issues, can anyone help?

    I changed my apple id email address  last week, not a problem I just entered the correct info on my 6 apple devices for FaceTime, AppStore and iTunes.
    The issue now, is that I have changed my appleid password so that the kids couldn't install any apps and charge my credit card.
    Now I am getting an icloud authorisation error, it is telling me that the account (old apple id) or password are incorrect.
    What have I done and how can I fix it?
    Do I have to 'delete account' on my iphone and add a new one? I have just paid for the max icloud storage plan as well.

    I FOUND THE SOLUTION!
    I had the same exact problem. I had my old apple ID connected to a school email which did not exist anymore. My ipad was prompting me to put the password in for that ID and I could not delete it from my ipad because the "Find My Ipad" was turned on, once again prompting for password. I called apple and they said this Apple no longer exists and is not in there system, which I knew already. After hours on the phone nobody could help me. Try this.
    -Go to create a new Apple ID and use the same email address as the old apple ID which is locked in on your ipad
    -Create a new password and all that, it will say it send a verification link to your email, in my case my email no longer exists so I could not do this
    - I called Apple to explain this problem and I asked if they could verify it for me, which they did after I convinced them it was worth a try. The guy told me that the verification shouldnt matter and should still be able to login but he did it anyway. You can try skipping this step but if it doesn't work then go ahead.
    -Go to ICloud and click on your account, the email should be grayed out but it should allow you to change that password, put in the new password which you just created.
    -This allowed me to sign in to accept the new terms and conditions but it said "unable to conncet to server" so I just backed out and went to "Delete Account" and it worked!
    The whole idea is to re-create your old apple ID into Apple's system and then use that new password. The guy at Apple said tons of people called about this problem and nobody could solve it. I thanked him for helping me and he thanked me for helping him. I hope this helps you!

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